Coastal auto shipping satisfied all my needs on a recent transport of a car from the port of…read moreHonolulu to my new residence in Maryland. They took care of of all the leg work and worked with me to align on a solid price that meet both our needs. I was assigned an individual rep that helped me through the process, assisted in assigning a secondary drop off driver in Honolulu and kept me updated throughout the process. They are responsive and even have an after hours line for times when things come up outside business hours. Very satisfied and highly recommend for anyone, especially those shipping from Hawaii to mainland.

I can't lie, I was a little worried through the whole process. I am a control freak and I was…read morealready in Hawaii during the process. We had already shipped our Jeep through the military and that was the most stressful and unnecessarily painful journey from start to finish. It made me more nervous about shipping our Tesla especially since we weren't on mainland anymore. I contacted Coastal Auto Shipping after reading multiple reviews and thumbing through many different shippers profiles. Richard was so helpful, he asked a few questions via text and then helped me finish up by giving me a call. He answered quickly and I was never unable to reach him. There is a small time difference because we are on island time but that was never an issue and he was there for the entire process which made me feel better as well. My parents had our Tesla in Arizona and it was picked up from their house. They said the driver was helpful, quick and efficient. So easy! I was actually jealous that they had it so easy because when we dropped our Jeep off we were picking small hairs one by one out of a 2012 Jeep Jk just to drop it off. While it was free through the military, I will NEVER go through them again. We will be shipping our cars back through Coastal Auto Shipping. Our car got here in record time and faster than we expected which was a great surprise because sharing one car wasn't hard but wasn't all that convenient either. We got an email it had arrived, our name wasn't connected to the car so we talked to Richard and then were quickly back on track to grab our car. We were in and out faster than you could name the 7 dwarfs! If I could give them more stars I'd absolutely do it! We will be back in a few years to do this the other direction for both our cars, it wasn't overpriced and we were overall extremely happy with our service from start to finish!! Mahalo, we appreciate you all!

I was just on facetime with my son during pick up at Matson. We had shipped our car over from the…read moreport of Long Beach in SoCal. Look, each company is only as good the culture created and the people executing it and sometime mistakes happen. But I have to say, I read a lot about Matson's process and now that I have experienced it, it went flawlessly. We were treated with upmost respect super friendly and helpful staff. I can't imagine this company not being helpful if things don't go smoothly if you have reasonable person expectations. I would not hesitate to use Matson again. I am a very satisfied customer.

Just picked up my car that was shipped from Long Beach, and the process could not have been easier…read more I arrived at the Matson office Tuesday morning at 8:30 AM, checked in at the front desk with my booking number, and sat down. About five minutes later, I was escorted to the lot to pick up my vehicle. No joke, I was out of there in under 10 minutes total. Google Maps directions were straightforward and easy to follow, there's really no way to get lost. My car was spotless and clearly well taken care of during transport. They even provided a free car wash coupon and give you 30 days to register your vehicle. Overall, an extremely smooth and efficient experience. Highly recommend.

Gave me a quote switched it 4 days later when I wanted to pay. I was going to do a drop off. They…read moreswitched it to door pick up. This is not starting to be a great company to pick but I already paid. Feel kind of screwed, wish I saw yelp reviews before booking...

From reading these reviews, I agree and wished I never used this company as well. They charged…read moremore than what was quoted. Gave an estimated delivery date and are well past it now. They take all your money up front which honestly, is robbery. Still without our vehicle and not even trusting their estimated delivery date. I wish I could go back in time and never use this company.

No response so not much to review except they never called or emailed me back. Okaaaaay.....read more

11/24 update We decided to go with JNR after all after…read moreEugene explained the mix up. He was very accommodating & easy to work with. Made a huge difference in our decision making. The local CA company they used (I believe it was Pioneer) was amazing. They missed 2 tiny drawers but I was able to pack it in my suitcase. I'd highly recommend the CA moving company. Once our household items arrived in HI (it took just under 6 weeks from the time they finished in CA & it was moved into storage in HI) we were contacted to see if we wanted to watch our items being stored. We agreed. Chris was there to meet us (very nice & helpful. Walked us through it) & it seemed to go smoothly. He left half way & the unloaders slowed down. 1 quick phone call & it was back on track. We are pleased with the storage facilities. Secure & temperature controlled. The only hiccup worth mentioning is the 1 of the unloaders was on his phone 98% of the time. Even while pushing the carts he had his phone up to his face. He was young lol. We did have to mention that some of the boxes that said "this side up" meant they needed to store it a certain way. Overall I'd recommend working with Eugene & Chris.

Earlier this month I shipped household shelving from Honolulu to kawaihae...when it arrived in…read morekawaihae several days later via mixed cargo containers..I went to pick it up with my little honda civic. I was figuring that I would've had to have made 2 trips from kawaihae to Kailua-kona for sure...in kawaihae, I was assisted by a young man from puna..named "Nalu." Nalu was amazing...he said don't worry..I am sure that I can fit it all in your car...so that you don't have to make 2 trips...He measured...and he did fit it all...Nalu saved me about 70 miles of travel and time...that day ...mahalo nui loa nalu...you are amazing...Virginia schreiner

So far nothing is good about them. I'll follow up if/when my shipment arrives. Based on what I…read morewas told scheduling it is merely hoping it actually ships. Doesn't guarantee it will. Wish there was competition here so that they were held accountable.

well I want to admit that Ronnie helped me a lot through moving my vehicles from port of Honolulu…read moreto CA. Moving is so hard. they made it easy for me. I am relieved that now I am home and nothing else to worry about. that k youbteam.

If I could give zero stars I will. Lack of communication, professionalism, and they didn't know the…read morestatus of my car when it wasn't delivered on time. They tried to get me to pay for a tow truck because something happened and I told them absolutely not. I had a notary saying the driver who picked it up was the only person allowed to drive the vehicle. Then it magically appeared at port. Matson has pictures of the vehicle before it arrived showing the damage that I discovered when I picked it up. Not only was the entire right front damaged, whoever tried to fix it used an off color paint. I will post my experience as many times a possible to warn everyone not to use this crappy company. I'm a firefighter paramedic and I can guarantee I understand the importance of professional and customer service and this company is not it.

I was in and out of here for two vehicles. I didn't mount my subwoofer to the car so I had to take…read moreit out. Wiring was all left in tact. For the Tesla, they kept the charging cable inside. Transport to final destination was quick. All professional people. All respectful.

PSA: got told my car was too dirty to pass... he said go get a wash then come back. I came back…read morewithin 20 min (before they closed) and he was gone. IMO if you're done for the day and don't wanna do anymore cars, just say that. So now had to a walk in appt the next

I would like to commend the exceptional performance of Royal Hawaiian Movers Logistics coordinator,…read moreJennifer Wowor, who recently assisted me with transporting my car from Hawaii to the mainland. Complex logistics, constrained timetables, and attention to detail requires someone with exceptional skills, experience and patience to execute effectively. Jennifer went above and beyond to assist and guide me through the process, exceeding all expectations. Mahalo, Jennifer Mike N/Honolulu

We moved from San Francisco to Maui and used Royal Hawaiian Moving for a residential move. They…read morepicked up the goods to be moved and waited until we called them 2 months later to move the goods to Long Beach where they sat for another 2 months prior to getting to Maui. They claim they "forgot" about the transfer, and apologized and said they would credit us $500 - which they never did. After repeated emails to the company, they simply never responded. Separately when they did deliver, they gave a window of time when the delivery would be made from 9 AM - 1 PM. We called repeatedly to see what was taking so long, and they finally showed up at 5 PM - so we waited all day, kid pickup and everything had to be rearranged - they never called or updated. There are other options - so do not use Royal Hawaiian/DeWitt movers.

Sold my car to a buyer out in Hawaii, and I was pretty nervous about shipping it all the way from…read moreLA to say the least. XRT made it surprisingly easy. They explained everything beforehand, arranged door to door pickup, and the driver was really helpful during the car inspection. The tracking was great, and the car arrived at my buy's place in a couple of days, no issues at all! So much less stressful than I anticipated and it was actually affordable. Really took a big amount of weight off my mind! Thank you!

The XRT Logistics team was fantastic. We hired them for a complex medical or surgical practice move…read morein Honolulu, and they handled everything seamlessly. Joseph was responsive, offered competitive pricing, and made sure the job was completed as promised. The team he assembled was well prepared, courteous and professional. In addition, they worked with Pedowitz Machinery Movers to transport our medical equipment, and they too were excellent. A plus all around!

This review is for Camilo:…read more A hard working agent, Camilo receives a 10/10! He operates via text/email and responds promptly. He very thoroughly explained pricing, value, communication avenues, and the drop off process. I will absolutely post a follow up review but have confidence that my car will be delivered promptly and without damages. Thank you Camilo!!!

Camilo made the process of shipping our car from Oahu to Seattle very smooth. He was very helpful…read morefrom the start to the end, answering any questions that I had and was very thorough. He always picks up the phone if I were to call. My daughter received the car faster than expected, I was told it would take 3-4 weeks but it ended up taking 16 days. Camilo made sure I didn't encounter any issues. Overall, I highly recommend this company for your car shipping needs. Thank you so much Camilo for all of your help, I appreciate it a lot!