I can't lie, I was a little worried through the whole process. I am a control freak and I was already in Hawaii during the process. We had already shipped our Jeep through the military and that was the most stressful and unnecessarily painful journey from start to finish. It made me more nervous about shipping our Tesla especially since we weren't on mainland anymore. I contacted Coastal Auto Shipping after reading multiple reviews and thumbing through many different shippers profiles. Richard was so helpful, he asked a few questions via text and then helped me finish up by giving me a call. He answered quickly and I was never unable to reach him. There is a small time difference because we are on island time but that was never an issue and he was there for the entire process which made me feel better as well. My parents had our Tesla in Arizona and it was picked up from their house. They said the driver was helpful, quick and efficient. So easy! I was actually jealous that they had it so easy because when we dropped our Jeep off we were picking small hairs one by one out of a 2012 Jeep Jk just to drop it off. While it was free through the military, I will NEVER go through them again. We will be shipping our cars back through Coastal Auto Shipping. Our car got here in record time and faster than we expected which was a great surprise because sharing one car wasn't hard but wasn't all that convenient either. We got an email it had arrived, our name wasn't connected to the car so we talked to Richard and then were quickly back on track to grab our car. We were in and out faster than you could name the 7 dwarfs! If I could give them more stars I'd absolutely do it! We will be back in a few years to do this the other direction for both our cars, it wasn't overpriced and we were overall extremely happy with our service from start to finish!! Mahalo, we appreciate you all! read more

Alex was great! This is definitely the best way to ship your stuff moving from Hawaii to mainland. Super easy and service was excellent.

Used Coastal Auto Shipped to ship my daughter's car from Hawaii to Nevada. They were very responsive and the price was reasonable, $1500 right to our door in rural Nevada. read more

We originally booked with another company who basically never answered our calls once we booked with them . I called Coastal Auto and Gershon was helpful and supportive . They picked up our car from the house and a driver was hired to drive it to Long Beach as it was an electric car . The car was delivered in perfect shape and in 3 1/2 weeks. The other company told me my car could not be in Hawaii until many months later . Whenever we had questions , we called Gershon who reassured us . Thank you to an amazing company ! Shipping my car to Hawaii could not have been easier . read more

Gerson at Coastal Auto Shipping was amazingly knowledgeable and helpful. He answered all my questions and walked me through the process. I shipped my car from Hawaii to the East Coast and had no problems and got my car in 4 weeks just like estimated read more

Coastal Auto Shipping is AWESOME!!!!!! Almost went with another company - but saw their bad reviews. So glad we used Coastal. Thank you, Gerson, for your professionalism, support, and honesty. read more

FIRST CLASS SERVICE!!! Gerson and Albert are Awesome! From quoting a very reasonable price, helping to arrange shipping my truck, until I received it in Honolulu.... SEAMLESS, GREAT PRICE, EASY PROCESS, FAST. No one believe me that I shipped my truck from the time I dropped my car to Port Long Beach until I pick it up in Honoluly Port in about 3 weeks!!! I got many quotes from others, some were "suspiciously cheap" , and some were rediculously expensive. I don't give 5 Stars easily, but this shipping company earn my trust!! I do not get paid to write this, but Im a VERY HAPPY CUSTOMER. Gerson and Albery, Thank you guys!! read more

I worked with Richard shipping from NY to PR and I'm extremely delighted to say it was a seamless process and everything he said he'd do, he did. On point!!! Thanks!!! read more

Excellent service! My car was delivered smoothly and without any issues. Gerson was highly responsive.

They get your car to YOU! That is a huge anxiety shipping across mainland! They kept you informed of what was happening and they got it done right! Looking for a service that is fair! I say go with costal auto shipping. read more

My automobile arrived to my new residence in New Mexico from Hawaii 2 days earlier than expected! Whoohoo! I just wanted to give a big THANK YOU to Coastal Auto Shipping, especially to my agent Gerson Fernandez for the great, friendly and professional service he provided. Everything went seamlessly! Best auto shippers EVER!!! read more

I bought a truck from a dealership in California and was overwhelmed by the process of finding a good auto transport broker that was reliable, recommended, legit and local. I was very skeptical of the massive businesses who blew up my phone and are still sending me countless emails; these corporations tended to have horrible reviews online. I was also wary of and didn't trust the smaller businesses with different DBAs who quoted me prices that seemed too good to be true then I couldn't find their information under the DOT registry; these had no reviews online. Eventually I figured out the average estimate provided by the mediocre big transporters and I decided to give a local business listed on Yelp a try. I'm so glad that I found Coastal Auto Shipping! The staff are very professional, courteous, prompt, honest, low-pressure and true to their word. The entire experience was positive, reassuring and pleasant. I don't see how any clients could rate them anything less than 5 stars. The guys are all about excellent customer service, accurate information prior to shipping your vehicle, total peace of mind with picking up your car once on island. I will absolutely be hiring this business again in the future and referring them to my friends. I'm glad that I chose not to buy a car on island from a local dealership; I found exactly what I wanted on the mainland for far less and even after paying shipping still saved $$$$ compared to what it would have cost me here in town. Coastal Auto Shipping helped tremendously and I highly recommend their services to you. read more

If you are looking for a reliable vehicle transport to the mainland this company is good. Communication was a big factor in my rating of this company. I trusted them as this was a big undertaking for both the transport company and myself. The manager did a good job of helping me understand how things work and how the transport goes from California to Virginia. All I can say is ask more questions, stay on top of the transport, and follow up with daily emails. The lack of communication was bad from my standpoint as I did everything that was asked of me to do. The total for transport of my vehicle was about $6000.00. Just be mindful when sending a vehicle. read more

I was referred to them from my company and I must say they had affordable rates aside from others. They picked up my cars in Wa and although there were issues with the trucker they were able to get my cars to port and I received in Hi with no issues. read more

I had to have 3 cars shipped from Hawaii to Nevada, all at separated times. Yes, I could have saved money by getting my car from the Long Beach California port, and drive it back, but I didn't want the hassle of having to deal with this 3 separate times. The actual value of having them bring the vehicles all the way to my new home and to me, it was well worth it. Coastal is very responsive via email and phone calls. The process was pretty quick, and all 3 vehicles arrived free if any damage. Highly recommended! read more

Had my vehicle shipped from Oahu to Las Vegas. I was worried because I heard family members who had bad experiences with another company while shipping their vehicles. Coastal Auto Shipping made it very easy, they aleays answered when I called or would return my calls the same day if I left a message. My car arrived in Vegas a week earlier then expected which was a problem because we were out of town, but the the delivery person was able to work it out with us and held on to the car till we were able to receive it. Everything from beginning to to end was awesome. I would use this company again and recommend them to anyone considering transporting a vehicle overseas. read more

I decided to use Coastal Auto Shipping after seeing not only the great reviews here on Yelp but reviews from familiar faces. I figure I could trust this shipper if people I actually know used them and had positive experiences. Well, I guess I had the bad luck of the draw. Customer service was not that great to begin with but I still decided to continue with the service since again, everyone else's reviews were positive. Next they tried to rip me off by adding a few hundred dollars when they collected the "first" deposit. When I questioned the amount, they corrected it to what I was initially quoted. Most reviews said they got their vehicle a week earlier or just earlier in general. Not me! I got my car almost a week later than the estimated time given. Although it was not the company's fault for the delay. It was their fault for not communicating the delay to me. Especially since I requested for updates on when the vehicle would be available for delivery to the destination. But then I get a call a couple hours before the car arrived saying the driver will be there soon. This was an issue because we were at work therefore we had to take off early to receive the car. Once we got home from leaving early at work, we get another call asking to meet the transporter in an area because they were afraid they wouldn't fit the roads to our place. When we met up with the driver, I couldn't unload my frustration on the poor guy cause he was just doing his job. So what else could I do? Write this review of course! read more

Called several shipping companies trying to get an oversized vehicle from Washington to Honolulu. Found Coastal Auto Shipping to be the most reasonably priced. Also Aleks from Coastal Auto Shipping was extremely friendly, helpful and informative. He went above and beyond to accommodate me. Highly recommended Aleks and Coastal Auto Shipping. I wouldn't hesitate to use them again. Many Mahalos Aleks! read more

Shipped my car from Honolulu straight to our new residence in the Dallas metroplex. Ken was always there to answer emails or phone calls regarding the shipment. My car arrived when they said it would and with no issues. Would use them again if needed. read more

Had my car shipped from California to Honolulu. I either went with other shippers with lots of reviews but less than 4 star ratings OR go with Coastal Auto Shipping that has 75 reviews but 5 stars. In the end, I am super pleased and happy with Gerson and Coastal Auto Shipping. I will definately go through them again when I ship my car back to California or any other shipping needs. I needed the car to be in Hawaii on the week of 08/15. Gerson suggested I dropped off the car on 08/03 before 10am. When I got there, Matson quoted the availiblilty date to be 08/29. Of course, I was worried so I was in constant communication with Gerson via email, in which he was very very responsive. Gerson reassured me and told me it should still be there on time and to just wait. On 08/14, I tracked the car and availibility is now 08/22 (7 days earlier). At this point, i had doubts that the car will not be in Hawaii on the week of 08/15, but Gerson suggested we wait before doing anything. On 08/18 at 6pm, tracking says the car had arrived in Honolulu and will be available on 08/22. I was scheduled to leave Honolulu 08/19 so I was certain I wouldn't be able to pick it up. However, early morning of 08/19, Gerson emails me and tells me that my car is ready for pick up! I couldn't believe it! Gerson and his team came through and I was able to pick my vehicle up right before my flight back to mainland. Additionally, there were NO damages. Lots of genuine thanks to Gerson, Coastal Auto Shipping, and Matson! Excellent customer service, safe, reliable, reasonably priced, and trustworthy. Mahalo, mahalo, mahalo! read more

Exceptional customer service. By far the best prices at the time. Richard was knowledgeable and helpful.

This is hands down the best auto shipping company. We shipped our vehicle from Hawaii to Joplin, Mo. No problems whatsoever. Super duper fast!!! read more

Not sure how this company has 5 stars but shipping my motorcycle and truck from Maui to San Diego was a nightmare. Richard didn't seem to know what was going on and when shit was going wrong. He was out of the office. It okay took about 2.5 months and 2 flights to Maui to get my vehicles shipped. It did finally make it to where I needed it go but god damn was it painful. For the amount of money I paid I would have expected a smooth experience. It was far from it. So Richard. Hope your price gouging and non existent knowledge for what's going on gets better. You Fucken suck dude. Sorry not sorry. Worst experience I've ever had to deal with with any company. read more

My first review was on 5/23/19...Today is 6/17/19. My car was delivered to my son's home in California! Yay!...best part is everything went sooooo smoothly! I have to say I am totally impressed with everyone at Coastal Auto Shipping and will not hesitate to recommend them to anyone. They made all the arrangement with Matson and gave me specific details on what to expect. One evening I called Honolulu time and although they are located in Florida, they called me back...Everyone has been super polite and informative! Thank you EVERYONE (Luis, Alex, Gerson)! They kept me, my son and each other informed via emails and phone calls. The transporter in California called me and arranged everything...smooth as silk! read more

Given that I had to arrange shipping quickly from Hawaii, and the scammy alternatives, they provided pretty good value for money. They are a 3rd party, so they arrange the shipping (well, some of it) for you, and take their cut - $500. The rest of the money went to the shipping company (Matson) and overland car carriers. My main gripe with them was lack of updates - I would have liked to have gotten updates from them without prodding, and how the payments would be made wasn't really clear. I had to contact them a few times - although in fairness, they were always quick to respond. I'll probably never ship another car from Hawaii again, so it's kind of hard to say I'd use them again, and probably knowing what I know now, I'd probably arrange it myself, but I don't regret using it them the one time. read more

This company is amazing and hands down the best, the process was so easy, stress free and organized. Gerson was soooooo beyond helpful when it came to finding out information about my car. His response time is very fast and he is very polite, he made the process of shipping my car from Hawaii to Texas so easy. Once my car arrived at the port in California my car was then given to a company called UBSTAR, LLC and the drivers name was Bat. I emailed that company on the whereabout of my car. They were so helpful, by fast reply time through via email and giving me the drivers number to contact him. Bat was very amazing about communication and letter me ahead of time of where the car will be located for drop off. My car was in good hands and looked the way I left it. Thank you so much!!! read more

Coastal Auto Shipping - My car being dropped off - Vehicle Shipping Near Me - Honolulu, Hawaii

To be honest, there were major communication issues surrounding my car's port pick-up that resulted in ~2 weeks of delays and cascading challenges for my move. It was a frustrating experience to pay a transport coordination fee and find that the transport really wasn't being coordinated, and I expressed that to Coastal staff and had a scathing review drafted and ready to go once my car arrived. So, why 5 stars? Not only did I delete my drafted review, but I would consider Coastal again in the future and will recommend them to my program colleagues, as almost all of us need to move between Hawaii and the continent for our doctoral internships. Although late, my car arrived today with no visible damage, and my shipment manager, Alex Duran, called me shortly thereafter to settle on compensation for the communication shortcomings and delays. After our 7-minute phone call (no run-around whatsoever) I received a refund- not a discount, but a refund- for the portion of services that were not adequately delivered. I was very impressed with Alex/Coastal's integrity in making things right to the extent that they did, and I'm more than happy with the quality of the services that I did purchase. Trust that Coastal will get the job done and will make the payment fair for what they deliver. A few tips here, as I agree with the reviewer below noting that communication can be spotty without prodding: 1. Vehicle condition: Get your vehicle cleaned inside and out to USDA inspection standards if shipping from HI. You cannot have anything inside other than one child car seat and whatever came with the vehicle (manual, spare tire, etc.)- even my current registration and safety check needed to come out of the glove box with me. You must have a quarter tank or less of gasoline, a working emergency brake, and no windshield damage upon port drop-off. 2. Payment: You pay in multiple parts- Coastal's fee, Matson's fee (if going over ocean), and the land transit fee (if going to a residential address). The land transit fee is paid upon delivery, and they don't accept personal checks or cards, so be sure to have Zelle, cash, or a certified check ready before your vehicle arrives. Coastal offers student and military discounts, so mention that if you're eligible. 3. Documentation: Before shipment, you must send copies of: (1) the title OR a lien holder authorization letter from your auto loan servicer if they still hold the title, (2) the current registration, and (3) photo identification(s) for anyone listed on the registration. You need to email those to Matson with your booking number before port drop-off (Coastal will provide the booking number and email address), but definitely also bring paper copies with you to the port. Good luck shipping! read more

This is the third time I've used them and they've always delivered on time with zero damage. All three cars were higher end cars and they took excellent care. I even had a hidden camera in one and they didn't screw around in my new Corvette, thankfully. read more

Coastal Auto Shipping - Received with no damage. - Vehicle Shipping Near Me - Honolulu, Hawaii

Luis was awesome work with, he took the time to answer all of my questions (about redirecting to a different island) after the car was in transport. These guys really are great read more

Such a smooth experience. A great deal all the way from Hawaii to Virginia with great communication. Highly recommend.

I highly recommend Coastal Auto Shipping! From the time I asked for a quote to receiving my vehicle Richard was very attentive and responded immediately. I was very skeptical knowing that I was shipping an expensive vehicle from the mainland to Hawaii. But seeing that they have good reviews I took a chance and was very pleased! Thank you for the great service!! If ever I need to ship a car again I would definitely go through Coastal Auto Shipping! read more

It was alright. We had to drop off to port & pick up at destination. The only thing I got was a booking number and a quick thanks. Had to pay extra cause I didn't have accurate delivery date from the get go. Matson is essentially doing the service. read more

They delivered the car ahead of schedule, which was a bit of a problem, but they were available to work through it and did not keep me waiting on the phone. If I had to do it over again I would have shipped to the port of entry and picked it up, but it all worked out ok. read more

I had my car transported from Sacramento to Hawaii. So, first, the car was transported from a home in Sacramento to Oakland Port using a 3rd party company, loaded onto a Matson Ship, and then shipped to Honolulu Port. Not only that, but Coastal coordinated the car being picked up earlier than normal to accommodate my vacation (not being at home). Things could have gone wrong anywhere along the process. However, dealing with Richard Garcia was a smooth experience. He was always responsive to my texts and emails and kept me up to speed on the process. My car arrived on schedule without a hitch in Honolulu where I was able to pick it up ... again, a pretty easy process. The only delay was the time between when the car arrived in Honolulu Port and when I was notified that the car was available for pick up. But that could also have been because there was a 4th of July holiday in between. All in all, I am very satisfied with the service accorded me by Richard and Coastal Auto Shipping. I would have no reservations using them again!! read more

Excellent service , starting with pick up of the vehicle all the way to receiving my vehicle , Coastal Auto Shipping was there to help me out every step of the way . Would recommend if you are looking for a shipping company for your vehicle ! read more

Honestly thought I was getting scammed at first due to the multiple payments and some missing information (found out car had to have 1/4 tank of gas and have exterior and interior cleaned through a friend). My car was picked up in Los Angeles and arrived in Honolulu before the estimated time of arrival. Overall good service, will work with them in the future. read more

This was for my move from Hawaii to the mainland. At first I was confused about how it works because they are based in Miami. They are basically coordinators, they book shipment on Matson and then a company to pick up the car from the port and delivery. It was confusing at first because there are 3 separate payments to make. One to coastal upfront as their fee, one to Matson when you drop the car off and one to the sub contract tow company on delivery. The total cost is quoted upfront and that's exactly what I paid. I was a little unsure about that model but it worked out just fine. They were pretty responsive to me. I would use them again. read more

I did my research and shopped around with scompetitors. Coastal Auto Shipping had the best rates and Yelp reviews. I worked with Edil Montoya for a week to get all my research completed. He was professional and followed up with emails etc. My vehicle will ship from Long Beach on January 5th and delivered to Honolulu on January 14th. So for so good, I'll update my review after it is all said and done, but for now they are at 5 stars! ***update*** The car shipped out and arrived a day early. No issues at all, it was picked up a bit dirty due to all elements, but the entire experience was a good one. read more

I ran into an issue with services provided, but that was quickly resolved and appreciate their manager giving me a direct call to resolve it. Their customer service is exceptional, being very responsive through calls and emails. I was updated through the whole process and they answered all of my questions along the way. read more

Jeff is really great at helping me ship my son car to him in Cali. They also deliver to your door. I was a bit paranoid as the days came closer to ship. The cost with delivery is reasonable. I highly recommend costal auto shipping read more