Hauk Custom Pools did a remarkable job turning our vision for our backyard into reality. When we first started thinking about a pool for our backyard, we were uncertain of all the features we might want or what was available. We began the process by getting bids from 3 pool companies. While they were all quite impressive and we learned a lot in the process, we finally decided to go with HCP because we liked Peter Jackson's design the best. It was exactly what we were looking for. He sat down with us on multiple occasions, and kept working with us to capture what we wanted. It was no easy task, since we actually had 4 projects rolled into one: the pool/spa including a low retaining wall; an arbor on one end of the pool to provide shade and a gathering place; an outdoor kitchen with gas grill and refrigerator; extending our fence and installing an electronic gate. Hauk and their team of contractors made it all come together! We want to thank the entire Hauk team of professionals for their hard work and contributions in making our project(s) turn out so well. Seth Hamilton was our project manager. He answered our questions throughout the process and whenever there was an issue, he worked hard to resolve them. With four projects, as you can imagine, timing and sequencing of the various contractors to accomplish the work was key. When we had one particularly thorny issue with one of the skimmers, Sammy Trevino, our construction superintendent, got involved, came out personally to inspect the problem. He ensured the issue was taken care of right away so it would not hinder/delay the final stage of construction and starting up our pool. Sammy was a pleasure to work with and we really liked the way he kept us informed. We selected a water feature with boulders and dry stack stone around the pool/spa, and the outdoor kitchen. The stone masons, Duvi and his guys, are true craftsman in the way they uniquely chisel and set the stones. We are really enjoying the it way looks and the ambience. We also want to thank Paul Fitzgerald and his crew for the wonderful arbor and the fence work they did. Paul is very responsive to his customers and did a great job for us. As he likes to say, "we make friends, not just fences!" Clayton Vaught, Sales Manager, and Jimmy, superintendent with Dallas Landscape Lighting, did all our electrical work. They were very helpful and walked us through multiple options to add outdoor celling fans to the arbor/patio, and additional outlets for our outdoor TV, and future landscape lighting needs. Their service technician, I believe his name is Pancho, did an amazing job. Special thanks to Jeremy Lowe, General Manager, Texas Tree and Landscapes, he made sure the reroute of the sprinklers/drip lines and the sod installation to repair the yard from all the construction was completed in time before the holiday so we could entertain family. And hats off to Rudy Lopez, Sales, Texas Tree and Landscapes, he came up with a really nice plan for the additional landscaping we wanted for the backyard and around the pool...beautiful! Finally, many thanks to the service technicians, particularly Dillon and Lance, for getting our pool equipment setup and running; and to Jason Phillips, Serene Pools, for servicing/maintaining our pool and making the minor adjustments to meet our needs/requests. Our family, friends, and neighbors have all been impressed with the stunning transformation. What was once a very ordinary and plain backyard is now a wonderful place to relax and entertain right out our back door! Thanks again to Hauk Custom Pools and their entire team of contractors for making our vision become a reality...well done! Sincerely, Mike & Debbie Clowers read more

Hauk Custom Pools was such a great company to work with. I rarely take the time to post reviews but in this case I feel that others should know our experience (all good). Our project was a very large one that included much more than our swimming pool.This is certainly not our first experience in building a pool. We know how hard it is to pick the right pool builder - and we hope this review is helpful to anyone who is contemplating building a pool. - Experience: One of the primary points I would like to make is how valuable their years of experience was in providing us with a fabulous outcome. I will say that we had a lot of our own ideas about what we wanted. Some of them were good ideas that Hauk implemented into our plan - some were not practical - and that is where we really appreciate the years of experience that Hauk Custom Pools provided. We would recommend that if Hauk Custom Pools builds a pool for you that you rely on their suggestions - suggestions from the owners (Robby and Crystal Hauk) to the sales person. Our sales person was Chris Miazga. They were "spot on" in every case. - Equipment and products: Hauk Custom pools only provides the best equipment and products when they build a pool. I did my own research to be sure about this important point. I saw first hand that they had a close relationship with all their suppliers which is so important for warranties, many years without breakdowns and problems and quick responses to any situation. - Sales team and subcontractors: We loved our sales person and also got to know the subcontractors that worked on our pool. It was obvious to us that there was great communication between HCP and the subcontractors which made for seamless work cycles. Also obvious is that the subcontractors had great respect for everyone at Hauk Custom Pools. I think one of the reasons for the great communication is the custom software that Hauk has invested in. Being in the corporate world of technology for many years - I can really appreciate and know the value of effective software and computer systems. Investing in this type of system not only pays off for the provider - but more importantly for the end user (customer). - Keeping things clean: To us one of thing we so appreciated was how clean and orderly they kept everything - when you are living in your home while building a pool the last thing you want is a big mess and trash all around your home. Thank goodness this was not the case! - Punch list and follow up - when pool was done and water put in - we worked with HCP to create a punch list for any small things that we felt needed to be addressed (there were very few) - and they took care of all these in a very timely manner. Again having such good relationships with sub-contractors and suppliers was key. We love our pool - we think we have one of the prettiest and most unique pools of anyone we know. We have a very large family and have spent so many hours around our pool for some very quality time. Just can't wait for warmer weather to start using it again - although we have used our hot tub all winter! We hope this information is helpful to you. read more

Quality, quality, quality.... the number #1 reason I went with Hauk Custom Pools. Huge shout out to Hauk Custom Pools, specifically Nick Hauk (Sales) and Sammy Trevino (Site Manager). Also, Cynthia, Antonio, and Lance, thank you! The pool process is a beating, I interviewed 7 PBs in the DFW area. 75% think you have no idea what you are talking about and will try to take your money from you and the other 25% actually care about you. Please do your research and feel confident in your choice, it is a big investment. From start to finish, Hauk Custom Pools really did an outstanding job. Take a look at the pictures to prove it. Sales - Nick Hauk is a straight shooter/ honest guy, he will work with you to make sure you have an outstanding experience. At no point did I feel like he was pulling one over on me or price gouge. He didn't want to waste my time or waste his own time. I gave him my end number and we met there with the design and I am thrilled at the end of the day. The showroom was fantastic with all of the choices available and a working pool in the back. Another positive was he wasn't worried about the short term, but the long term consistently reminding us "I want you as a customer for the next pool, and the one after that, not just for this one". After the job they did, I have no hesitation that I will be back for life. Design - I wanted a freeform pool and spa with a rock grotto. They put together an AWESOME design that fits and looks great in my backyard. They listened to my budget and got it done. Quality- The pictures say it all, look at their pools they have built in the past, they have HANDS DOWN the best work I have seen in the DFW area and they claim that as well. From the coping to grotto building to grout lines, you are getting a quality job. They are flexible with you on equipment, they allowed me to put a Salt Water pool in my backyard, when other pool builders refused to build it for me. They use Jandy equipment, which has been outstanding, but will also use what you want. Build - Sammy Trevino is a machine, this guy got my pool done in 45 days in the middle of summer.... take that in for a second, from dig to swim, took 45 DAYS. I have been talking with other DFW families building pools with inferior builders and this is UNHEARD of. Signed Contract May 23rd, Dug June 29th, Swimming on August 13th. Sammy was available all the time, answered all of my concerns and questions, and got the crews working FAST. Overall, A+++++, you really couldn't get a better grade. Take a look at the photos below. In no way was I compensated for writing this review, I paid a price for a premium product and that is what I received. I told Nick that if he did an awesome job, I would be HCP's biggest cheerleader, I am sticking to that promise because they deserve it (45 day build time with oustanding results... come on, unbelievable!). Also, I feel like I have to because I wasn't the easiest customer to deal with. :) Check out pics in links below....(excuse the landscaping.... that is the next project) Amazing job guys! Thank you very much. read more

We have built pools before, know several pool builders and I've been in the construction industry for 20 years - so we knew what to expect, what the labor and material challenges would be and what we were looking for - most importantly we wanted someone who could execute a "modern" style pool design. We chose Hauk based on the designs and photos we saw on various platforms such as HGTV and review platforms such as this - but we should have taken the time to dig a little deeper. I will say we are very happy with the design and will eventually have a beautiful backyard, but from day 1 of construction this has been a disappointing nightmare and I would not recommend this company to anyone. We put down our deposit in November of 2020 and finally got on the schedule for excavation the end of February 2021. A weather delay and we ended up digging the first week of March 2021. It's been downhill from there. Our project manager was basically MIA, not returning calls and not keeping us in the loop on schedule. Steel and gunite came after a reasonable delay but then it would be weeks or even months before someone would show up to work for a day. Finally got tile installed in June, which was the time frame projected for completion (we really wanted to swim last summer) but then the pool sat until August before someone showed up to do decking. Oh - and I should note here - buyer beware of their contract structure - you will have to pay 99% of the price before they will send someone out for the decking. Despite complaints that we were months behind and I wanted to see progress, Hauk insisted that we had to stick to the contract terms and pay before any more work was done, but that we would be finished within the month. Funny they have no interest in holding up their end of the bargain. Decking installed - pool fully paid for and then nothing. Thru the course of the extended delays we had several material failures we asked them to correct. I escalated this to the owner - spoke with him, emailed photos and examples - no response, no site visit - no care at all about completing the job - they already have all our money. That was six months ago - the hole in my yard is having a birthday this week. We've seen workers maybe three days in that span and they are still not complete. Hopefully this review will solicit a response - I'm sure they will have some nice comments and excuses. There are a lot of companies in the market - I recommend you choose another - this one is all sales and no execution. read more

Do things go wrong during the build process? Yes. Do days go by without progress? Yes. Will there be days you wonder why you undertook such a massive project? Yes. There are times you have to remind the pool builder of things you wanted. Do things get fixed? Yes. Was the pool completed on time? Yes. Did the pool meet/exceed our expectations? Yes, expectations were exceeded in every way possible. Building a pool is a massive undertaking. Things go wrong sometimes. Scheduling work is difficult for every pool company because every pool company in Dallas (is my understanding) uses some of the same labor pool and is at the mercy of things out of their control at times (city codes, weather, work scheduling, etc.). Expect some things to get juggled. Our pool was completed on time. It's gorgeous. It looks like it was hand-crafted by highly skilled Italian artisans. Every detail was seen to. Everything works perfectly. My family loves our pool and spa. I would not hesitate to use or recommend Hauk to anyone based on our experience. Tim Ryan was our designer. He spent hours with us, listening to our tastes, likes, desires, and somehow distilled that into what we now have. We met with 6 different pool builders, and I can honestly say that Tim is the one person, out of everyone that we met with, that made me feel comfortable committing the amount of money we did to our project and moving forward. He won us over with his personality and design skills, and he's the reason we chose Hauk. Seth Hamilton was our pool builder. Multi-tasking is apparently his specialty, because he had projects going on all over town. He was very responsive to questions (texts, emails), reassured us, took care of us, and got the project to the finish line on time. Like I said earlier, there may be days that go by without any work being done, and then there will be days that see non-stop work from sun up to sun down. That's just how this works. In the end, we got everything we hoped for and more. It was definitely worth it. --Jonathan T in McKinney,TX read more

Hauk Custom Pools did a great job, and I'm so glad we chose them for our project! We researched many companies in the area and went through the design phase with four of them. It was obvious from the start that Hauk was a cut above the rest. Damon Ferreira was our designer, and he is the main reason we chose Hauk over the other companies. He really won our business. He is very personable and really knows what he is doing. He listened to all our ideas from the start, and honed them and incorporated them into a truly stunning and unique design that we immediately knew was the one for us. We are thrilled with the end result. Damon spent countless hours talking with us, answering our many, many questions on every tiny detail of the project. He helped us through the overwhelming material selections. He was always very responsive and basically held our hand and made us feel comfortable with the process and the company every step of the way. It is obvious he enjoys his job and is a man of integrity and character, as well as a very talented designer. Rob Ciago was our project manager, and he too was absolutely phenomenal. He made sure every step of the construction process went smoothly. He explained everything to us through each phase of construction. I know he was overseeing multiple projects at the same time, but somehow he always made us feel like we were his only priority. We did have a couple of very minor issues along the way, and Rob got them corrected immediately and always had the attitude that he wasn't happy until we were happy. He even helped us on a Saturday night to schedule a plumber for an issue that was totally unrelated to the pool project. Damon and Rob are both just really great guys, and I truly believe that the quality, integrity and customer service of Hauk cannot be matched. I would recommend them without hesitation! read more

Tim Ryan, with the Sales & Design team at Hauk Custom Pools designed us an absolute masterpiece for our backyard. Mr. Ryan graciously met us at our home for an initial consultation and over the following two weeks, he came up with a timeless and exquisite design. We consulted with four local pool builders, but nothing compared to the breathtaking and splendid rendering that Mr. Tim Ryan came up with. Upon him unveiling the design in his office, we knew immediately that we were destined to build with Hauk Custom Pools. Mr. Ryan was patient, understanding and flexible as we made minor changes over the ensuing months and decided upon our final material choices. While we originally thought we'd have an average sized spa, Mr. Ryan had other plans! The initial rendering yielded a spa that spanned the entire width of our pools (14 ft) and is approximately twice the size of an average spa. Tim Ryan is a true visionary in the pool design field and truly captured the essence of of what we were trying to accomplish in our backyard. He truly brought our backyard to life and made it an oasis we are thrilled to go out and enjoy every day. And hey, if you have any questions about wheels and tires, he can help you there, too! Let's not kid ourselves. Building a pool is a hassle, extremely messy and a real pain in the fanny, but as we peer endlessly into our humble oasis on a daily basis, we could not be more thrilled that we chose Mr. Ryan and the team at Hauk Custom Pools to create a true jewel and treasure just steps from our back door. If you choose Hauk Custom Pools for your custom pool, you will not be disappointed with the architecture and theme Mr. Ryan comes up with for your yard. Oh, and did I mention that 90% of our pool was completed about 6 weeks!? Truly and utterly amazing. read more

We are extremely happy with our Hauk Custom Pool! We have a very small back yard and Peter was able to design a pool with everything we wanted. He went over several designs and helped us utilize the space we had to maximize the swimming pool area. Peter's customer service was above and beyond what we expected. Every call or concern we had, he would show up or call to ease our minds. The service manager, Antonio, is amazing! He and his team not only came out quickly when needed, they would show us what we needed to do to maintain the pool. Since this was our first pool, we would call quite often thinking everything was an emergency! He and his team would never patronize, just help with any need we had - big or small! Keep in mind this is a pool and things can happen. We had to have a pool light changed out. Not only did Hauk set up the appointment with their vendor partner, they followed up to make sure they came out, and then followed up a week later to make sure it was good. Like I mentioned - going above and beyond what we expected! We have and will continue to recommend Hauk pools to anyone we know! We would be happy to discuss our Hauk pool experience as well. We shopped several pool companies before signing with Hauk. Just talking to Peter once was what we needed. He knew this was a major investment and was patient, kind and professional in our process! He took us around to different homes where they had built pools so we could see what we liked in person. We are loving our new back yard! Wish we would have made the decision to build a pool earlier! Thank you to Peter, Antonio, Sammy, Lance, Aaron & Robby! read more

We are SUPER impressed with how fast it took the guys to get our pool and ready to swim. I was very nervous about the whole process as I have never had an inground pool. This is a huge investment and after consulting with many pool companies, we decided on Hauk. We live in a new neighborhood and as homes go up we will be recommending Hauk. Rance saw what we wanted and came up with the perfect design. Rance was amazing and I would have not picked anyone else to design our pool. He has a special talent that no one else we spoke to had. Seth was our project manager and he was always available if we had questions. He was always on site overseeing everyone involved and super sweet too. Everyone that was involved with getting the pool installed and ready to go was very professional and answered any questions we had. The pool was completed within a month (approx 20 days) and was ready to swim. We were told 3 months and expected that but hoped it would be done sooner so we could swim before it got cold. We do have one light at the deep end that needs to be replaced, as it's not working, but the weather has been so bad the last few weeks that we are hoping this gets done once the weather improves. Other than that, this is the perfect pool and we are so happy we choose Hauk Custom Pools. We would also like to state that the training on how to operate the pool went very well and our new pool guy we hired (that contracts with Hauk) is so professional and really knows what he is talking about. He has this pool crystal clear and we are very happy we choose to have him come weekly to check on it. read more

Ok it's been approximately 8 months since we had our pool built by Hauk Custom Pools and we are extremely satisfied with our pool! That said, I wanted to make sure everyone knew how much Hauk Custom Pools cares about their customers and their product. About a month ago I noticed that the CrystalTech plaster had some discoloration and pits throughout the pool/spa. I contacted Sammy Trevino (Our Pool Build Supervisor) and he immediately escalated this situation to Robbie Hauk (Owner). The next day they had someone out to assess the damage and immediately made the decision to replace the entire pool/spa CrystalTech at my convenience. Sammy has done an outstanding job staying in contact with me on the situation and has been out on other occasions to show me how to manage my pool. If you are looking to build a pool, I would start with Hauk Custom Pools! Make sure you ask for Sammy Trevino to be your build supervisor! Here are a few of my reasons why you should go with Hauk Custom Pools: 1) Hauk Custom Pools listens, ask questions, and they build your pool; not their's 2) Hauk Custom Pools has the right employees to make your pool come to life (Sammy Trevino is your guy for your build!) 3) Hauk Custom Pools is reliable when it comes to warranties 4) Hauk Custom Pools has a staff/owner (Sammy Trevino/Robbie Hauk) that cares (that's hard to say abut many companies!) At the end of the day you are not making a bad decision (my opinion) choosing Hauk Custom Pools to build your backyard oasis. Thanks Hauk Custom Pools for being Reliable! read more

To anyone out there that are looking to build a pool, I highly suggest that you NOT use Hauk Custom Pools. They started my pool in October 2017 and what should have taken 90 days max, took them over 9 months. Partial weather related but 6-8 weeks of absolute perfect weather with no sign of a single worker in sight. The foreman over the project, Rob Ciago was an absolute nightmare to work with. He pretty much tells you what you want to hear but what he tells you he will do, he doesn't do. It was that way the entire project. I made numerous complaints to my Sales Manager/Designer, Peter Jackson who has been awesome to work. He was always very responsive and took care of issues when I had to go to the extent of getting him involved. Now that I've paid them all of the money per contract I agreed to, there are punch list items that have yet to be completed, still waiting for final inspection which is WAY past due. If you're looking into Hauk, Peter is amazing and his design was mind blowing but unfortunate for Hauk, he's no longer with the company. Whomever you end up working with, I'd suggest you require a different project manager. If you currently have a project going in the with Hauk, please take it from me, I'd strongly suggest withholding funds from them until they have completed every single thing with regards to your project because most likely, you may end up in my same position. Just wanted to let any and all know about my experience with Hauk. Ricky Phillips read more

Hauk Custom Pools helped me get my dream pool out in a timely manner in a difficult area to build. The staff was phenomenal from start to finish. Vary professional and easy to work with. From permitting to excavation and putting water in the pool I was communicated thoroughly about what to expect. The owner personally talked to me during contract signing and was nice from start to finish. I've built two pools now and this is by far the best experience that I've had in this industry. I had a party planned when my pool was first started up and I was concerned about not having my place in order before completion. Sammy bent over backwards for me on a Saturday to make sure my yard was clean and ready for my guests to arrive. Excavation started on August 2nd and the pool was completed on October 16th just in time for my girlfriend's birthday. The stone masons were polite and listened to my needs. My sales person followed up periodically throughout the process to make sure that everything was going smoothly. At one point I was out of town and was struggling on making one of the payments on time. I communicated to accounting who went above and beyond to make sure it didn't slow the process and kept it easy. I'm completely satisfied with my experience with Hauk Custom Pools. Service like this will run every other pool builder out of business. This needs to be the new standard!!! read more

This is my second pool to build and building an outdoor oasis with Hauk Custom Pools was an outstanding experience from beginning to end! Tim Ryan (Sales Consultant) was outstanding from start to finish. He stayed in contact with us the entire time checking to make sure everything was perfect and that we were satisfied with every little detail. I'll say this, if you want someone who will listen to your wants and wishes while trying to stay within your budget; Tim Ryan is your guy! Hauk Custom Pools is lucky to have him! Sammy Trevino (Supervisor) was absolutely amazing. We were pretty picky when it came to the build and he addressed all my questions/concerns and made sure the job was done right. Additionally, after the build he still stayed in contact with us to address further questions. He was on top things! Ask for him to supervise your build! Robby Hauk (Owner/CEO) was more engaged with my build than I would have ever expected from a pool company. He was on site walking me through the almost the entire build. He gave me advice on what to do and what not to do. Robby made sure the job was done right and is a man of his word! Without a doubt this was the best experience I could have possibly had in my opinion. I'll say this, if you are going to build a pool start with Hauk Custom Pools! read more

We have had an incredible experience with Hauk Custom Pools!!! My wife and I met with numerous pool companies and it was very clear that Hauk Custom Pools has the experience, knowledge, people and interpersonal skills to provide a successful end-to-end experience. We felt completely comfortable selecting Hauk after comparing them to their competitors. As first-time pool owners, Jason Green helped us understand options and types of pools. He took the time to understand our wants and needs so he could design a pool we wanted vs. selling us a boilerplate plan. Jason walked us through the process from design to contract to build and post-build education & support. When we were ready to break ground, Jason and Hauk's project manager, Sammy Trevino met with my wife and I to review the plans and time schedule one last time. Sammy took the reins and championed the build, coordinating the various steps and workers, always keeping us abreast of timing and next steps. The finished product was beyond expectation and was completed on-time. We are so happy we entrusted Hauk Custom Pools to build our pool. Special thanks to Jason and Sammy for always being responsive and helpful. We couldn't have asked for two better guys to make our dream come true. read more

May the record reflect that I have never written a review. My experience at Hauk was so wonderful that I HAD to give them credit where due. My pool was completed in EXACTLY one month, not a day longer. My project manager was Sammy Trevino and he stayed in contact with me via text and email throughout the project. Everything was completed when he said it would be. Sammy sent pictures, constantly visited the site. During the build, I requested a tile to be changed due to discoloration and it was changed the next day....that was the only request I made during the build. After interviewing 6 companies, hearing multiple horror stories and having no pool owner tell me their pool was completed in less than two months. I am in AWE that my project took 30 days. Thank you Hauk and Sammy, I will refer you for life. And I cannot leave out Leo, my sales contact. Leo listened to my vision and presented me with a design that I made zero changes to. I literally had the pool built just as Leo designed it. And of course, I must mention Sammy again for bringing the vision to life. Leo also ensured he was competitive with the other companies, Hauk was not the cheapest but their craftsmanship won me over and boy did I make the right choice. read more

WOW!!! In 2013 Hauk Custom Pools designed a custom, free formed pool & spa for our tiny backyard. From day one around our dining table it's been a fun adventure! We shared "our" design idea of what we wanted. Robby, Clay and Tim took our ideas, drawing and expectations and completely changed it...AND I'M SOOO GLAD THEY DID!!!! Not only did we get what we wanted...but BIGGER & BETTER and BEYOND our expectations, FOR THE SAME COST. Their design for our pool gave us more area to swim, a more intimate spa area and more gorgeous view angles than our design. Four years later, family, friends and new friends that come to visit tell us we have the "PERFECT OASIS" for our little yard. When I say Hauk Custom Pools changed our lives...I truly mean it. We built our home in 2007 and NEVER ventured into our plain, bare, boring and HOT backyard for 6 years. Now, we are ENJOYING every square inch, year round!! Hosting parties, family time, vacations and even a baptism. 4 years later, they are still providing excellent service. Jared & Liz were especially helpful and caring. Tim Ryan was the best Sales Person, always there for us! Thank you Clay & Robby!!! KUDOS to HAUK CUSTOM POOLS!!! Jeannie Baker McKinney, TX read more

Here we go again...3 months after Robbie comes out personally to fix the issues and get us to rewrite our review...nothing has changed and we still have the issues! After hearing about his house, race cars, motorcycles etc. etc. we are still waiting to have 12 pavers replaced and our fire place redone where it was leaking. Robbie and Justin both gave their cell numbers, but fail to answer or return calls/texts. Calling Jana doesn't help either. So once again, I'm here on social media trying to get someone to come fix my shit! P.S. If it wasn't for my beautiful level headed wife...this would have been written way fkn different!! Jason We posted about our backyard/ pool experience and were surprised to immediately hear from Mr. Hauk himself. He set up a time for the following day to come meet with us showing he values his customers and their experience. Mr. Hauk talked with us about our issues and put a plan in place to make things right. It's not every day that the owner shows up at your house to work with you personally. We appreciate him taking the time, and his actions changed our outlook on Hauk Pools! read more

We evaluated several pool companies over the course of a year. This was our first time building a pool, so we had a lot of questions. From the very first call, Tim Ryan set Hauk apart from the crowd. His design was a natural extension of the things we love about our house and included our wish list of amenities. We wanted a back yard that was kid and adult friendly. We have three girls and wanted the pool and patio areas to have something for everyone. Whether you're building a house, pool or anything else, you're going to face challenges and setbacks. Hauk was very responsive at every milestone and met every challenge with an adequate and timely response. While shopping for pool builders, this was the biggest unknown. Read through the reviews- Hauk is the real deal. Trustworthy and high quality service. Overall we couldn't be happier with Hauk and working with Tim. Wherever you're in the research process, give Tim a call and have him come by. He'll shoot you straight and add value and help you realize your vision for the backyard of your dreams. read more

When we signed our contract with Hauk Pools, we were nervous about the initial digging. We heard stories from friends and neighbors (who used other pool companies) who had a big hole in their backyard for 2 or 3 months, gunite was impossible to get done, and extra costs were incurred due to "cave ins" from the heavy rains. Communication with their project managers was a nightmare as they were never informed as to what was going on. When we moved into our new house before the holidays, Hauk Pools was ready to start our pool the following week. So far, we haven't experienced anything like our friends and neighbors have. Once digging began, we had workers at our house almost daily, and our gunite was done within 3 weeks. Andreas, our project manager, has been great to work with. He has kept us informed as to what is going on, who is coming and when, and even let's us know if anything needs to be pushed out the following day. When I send him a text, he responds back fairly quickly. I'll write a another review when the work is completed. read more