I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

Shaw and their team are AMAZING! In my line of work I work with them almost daily and they never…read morefail to communicate, be timely, and be fair. They are a great service I would recommend. Call for all your plumbing needs!

Had a great experience with him!! Needed a day of quick fix and he knew exactly what to do and we…read moredidn't feel overcharged. Very friendly and confident in what he does, in the best way. Not cocky just he knows his stuff.

Plummer was running a little late but called and let me know earlier jobs took longer than…read moreexpected, so good communication. Plummer was friendly and knowledgeable We had a problem turning water on after new water heater installed. Plummer came back to fix it right away (we should have checked it before he left but he should have too). Work was reasonably priced and bid was accurat.

We had Oregon Custom Plumbing come to help us with our water heater and I couldn't believe how…read morefast, affordable and efficient they were! I will never call another plumber! Orion Custom Plumbing you are THE BEST!!!! Thank you so much!!

HIGHLY RECOMMEND Oregon Custom Plumbing. The owners/workers are amazing people, They are honest…read moreand hard working, if they say the can do the work they will do it and do it right their work is nothing less then the best...... if you call them and it's a job they can do you won't be disappointed........

Called this morning at 7am and left a message with my plumbing problem…read more The job was completed by 2:30pm Big Thanks!!!

Chris trouble shot the issue and successfully implemented the solution in our first visit. He…read moreexplained my options and the costs clearly. Chris was very respectful and patient when he explained things to me. We're very pleased.

Jim came to my rescue on a Sunday morning... he's very friendly and fixed my pipes with a smile on…read morehis face!!!! I would definitely recommend him to everyone I know!!!

Outrageous! This company charged me $450.00 to check my tankless hot water tank!!! This is…read moretotally unacceptable because the parts are very inexpensive and the process of cleaning a removable filter does not require plumbing expertise. This is nothing more that price gouging and corporate misbehavior. I am 75 years old and this sets my budget back for months! Shame on you Pacific Plumbing of Eugene.

Brandon was timely, affordable, efficient , and clearly very experienced. He was able to handle a…read morevariety of small and large issues. I originally called him about a drain clean out, which turned out to be an emergency and had to be done separately by a plumber, as well as some porch repair. He worked well without supervision, kept in touch via phone and text and the finished product looks great.

Was on time, checked out old water heater and because of upper element shorting out said it was…read morealso leaking in several areas. Replaced it did great job replacing and hooking it up. Very helpful and friendly.

I called Action Drain recently and was really impressed with how easy everything was. They got me…read morescheduled quickly, showed up when they said they would, and were super friendly the whole time. The technician worked fast, explained what was going on without trying to upsell anything, and cleaned up before leaving. Overall it was just a smooth, hassle-free experience and I'd definitely use them again.

The technician came at noon reporting that his truck was burglarized the night before and he didn't…read morehave tools. I got a ladder, screwdriver and hammer and removed three downspouts myself He power jetted two drains which he couldn't clear and just ran my hose down the third drain reporting that it wasn't clogged. For this I had to write a $250 check, and when I gently complained about paying so much for no results, I wad told that operating the power jet drain unclogger was expensive After he left I discovered the third drain WAS clogged. He left dirt backsplatter on me white garage door, driveway and garage wall after he pulled the jet out of the drain while under power. I had to give him a couple towels to clean his upper body When he left I had to clean up and replace the downspouts myself. I wouldn't recommend this company to my worst enemy. Who shows up to a job without tools??? Ever heard if stopping by the hardware store??? I am a single 72 year old female- lucky I had tools and could do part of the job and put my storm system back in order

Total rip off. I had no choice because I'm out of state. Renter told me he was there for 45 min…read more Total and charged me $725.00 to replace valve and 3 ft of pvc pipe.

Quick Response. Quick scheduling. Got ithe job done in a timely manner. Fair price. Excellent…read morework! We will definitely be using him as our go-to Plumber from now on! Excellent service!