For what it's worth, this is the first review I've ever written because I don't normally care enough to take time out of my day to do such a thing. I tried to resolve things directly with Luis with numerous communication attempts before posting, but unfortunately, it's clear that loyal, quick-paying customers are disposable to Harvest Electrical Solutions these days.
I've used Harvest Electrical Solutions for four different projects this year and spent just over $3,000. When I first started working with Luis, he was responsive and dependable, but that appears to have changed. Each project took longer to schedule, communication dropped off, and the last job was left **unfinished**.
The last project included a few hours of panel work to rewire everything and add a ground bar, which resulted in all my breakers being jumbled up and mislabeled. Due to a more pressing emergency service call, he said he'd need to come back to relabel everything, which was no big deal to me at all. After scheduling a follow-up visit, he sent two guys out on June 6, who performed the panel coordination but left again after communicating that they'd need to create the labeling on a fresh panel and come back to finish once and for all. Since then, I've reached out to Luis six times with no response, which is unacceptable in the service industry. He mentioned multiple times at my house that he's busy with bigger jobs, so I guess it's clear now that smaller customers aren't a priority anymore. The reason I'm leaving a review here is that I'm now paying another electrician to finish what Harvest Electrical Solutions started. There are too many electrical contractors in the Houston area to deal with something as small as this, so hopefully this review prevents at least one person from experiencing the same thing. Very unprofessional way to treat repeat customers. read more