The service is terrible, employees didn't seem interested in speaking let alone taking my order, my food was terrible, I will never go to another Hartz again this place left me with a bad taste, good luck with this place!!!!!!! read more

I stopped by Hartz Chicken and ordered the spicy gizzards with fries, and everything hit the spot. The gizzards were seasoned perfectly with just the right kick, the fries were hot and fresh, and that soft roll was the perfect finishing touch. Even the soda tasted fresh you can always tell when they keep their machines clean. The service was just as good as the food. The lady who took my order was friendly and welcoming, and the restaurant itself was very clean and had a nice smell when I walked in. It made the whole experience even better. read more

Sorry ass place!!! Watery gravy no favor...Chicken is terrible, taste like fried chicken not HARTZ recipe. The rolls was hitting that's it 5 stars on Rolls! read more

Nice location. Clean environment, fresh food and decent wait time on to go foods. They also have a drive thru! Highly recommend this location read more

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TERRIBLE drive thru service. The person in the drive through asked me to wait 10 mins to take my order while she finished a personal phone call. Once i got to the window she stood in the drive thru window finishing the call before acknowledging me then proceeded to dismiss me rudely as if I did not have to wait 20 mins for my food. read more

I visited this location on 08/11/2023. Friday afternoon, I purchased a 3 piece and beans and rice for my 80 year old daddy. The chicken was cold and the beans was spoiled. I gave it to the manager so she could smell it herself and requested a refund. I am still waiting on that refund. I asked for the store number her response was I don't know it. I'm still waiting on a corporate response as well. read more

The order is always fresh. The service is always great! The drive thru ambiance is safe. I haven't been inside of this location as of yet. However the menu board is clear and lit up well. The area is clean. That's really what we need on the go! Thanks Hartz chicken buffet staff for a great experience each visit. One more thing the time is great also if you know you want your food fresh no need for me to say it!. read more

Good food and friendly service ill defenitly ge back. I came through drive thru and i was out in less than 10 minutes. Keep it up

The chicken is good and the employees are great. I enjoy coming here. They are friendly and very knowledgeable. Do not be fooled by the neighborhood. This is a good place to come get some good chicken. I'm trying to get off the fried foods. So, I may take a break from this place. But, I will be back. read more

Food is good. You have the choice between the buffet ($10) and individual meals. I ordered a chicken strip and side of dirty rice. She gave me 2 strips, a HUGE sercing of rice abd a roll. My husband ordered a 3 piece chicken meal with mashed potatoes, gravy, and a roll. We spent less than $12 for lunch for both of us. Serving sizes are rather large and were filling. Buffet looked nice and fresh and the seating area was roughly 75 percent full. (it was 1220 pm). Cons: (1) No ranch. Wait... What??? How can you serve chicken strips and not serve ranch? (2) Dirty rice was a little dry. Nothing that a spoon of gravy wouldnt fix, I'm sure but dry nonetheless. Everything else was great. read more

I don't know why people complain about the food not being hot. It's chicken, what do y'all want them to do? Hardly anyone goes in there, they should just throw all the cold chicken away? Honestly I would rather eat "cold chicken" (which isn't even cold, it's warm) than burning the roof of my mouth with scorching chicken that still has grease jumping from how hot it is. The staff is very friendly, the Hispanic boy with curly hair really knows how to treat a customer. They knew what to say and didn't stutter at all. I went in and out, very fast and easy. read more

1.) For starters, if you get the buffet...you'll find your self having to ask for your food(chicken), rather than picking the pieces you want your self. And, from what I've experienced, first hand, they'll ask you for your plate/tray(to place chicken on your plate/tray), without washing their hands or wearing gloves before hand...and no one, but them, knows where their hands have been, unless you observe(as I did, while waiting forever for fresh food). Just watch and see for your self when/if you go in there. Their laughing and joking around, while customers wait, and touching all types of equipment & counters. Then, when you want chicken(the chicken buffet, not take out), they go straight from what they were doing/touching, to placing "their hands" on your very plate/tray(where your food/chicken goes). For those who don't get the buffet(instead they get the take out orders), they don't see how "UNSANITARY", and awkward it is eating at this particular Hartz Chicken Buffet(maybe the other locations are better. I hope)...for they(those not getting the buffet) get their food and their out the door. But, if you actually get the buffet, be prepared to wait "long periods" for more/fresh food, and be cautious of the cold food just sitting there, because if you don't ask for hot/fresh food, then all you'll be eating on is cold food. So make sure to ask for fresh/hot food. 2.) Majority of the time, instead of actually eating, you'll be waiting on fresh food, because they hate keeping fresh food coming, even if it's a crowd, they would rather make you wait, and wait, and wait. Mean while, for some, you may have things you need to do, and waiting more than 15-20 min. for chicken, then another 15-20 for fish...and so on(what ever they don't have out/what ever is not fresh), isn't going to help you be on your way(get your money's worth/satisfy your hunger). So, you may have to leave early, without getting your money's worth/without satisfying your hunger, because after waiting so long(for fresh/hot food) you'll probably have to be on your way. 3.) Then, smh, the RUDE manager, the little lady(an Asian lady), and her husband(I assume) too...they get MAD if you complain/question about anything. Yet, if things are "UNSANITARY" when you come in one day, and then you come another day and there's still no change, then why not complain/question things again(I did)? I mean, you're paying your hard earned money for a buffet, and if things aren't sanitary(while their handling food/your food) why not complain/question things. The "CUSTOMER'S MONEY" is what keeps this place going, so a customer's complaints/concerns should be heard, and heard without RUDENESS/SLYNESS in return. Oh, and be prepared to get mean looks/stares as you eat/get your food if you complain or question things. 4.) Her workers/employees...omg. Their her little elves, so their trained in her ways...plus, they NEED the job, so they'll turn the other cheek to being sanitary as long as she's(the manager) not making it a big issue. Hopefully, no one will ever get sick due to this place, if their hasn't been someone sick already. Oh, and if you complain too much, meaning you have a problem with how UNSANITARY" it is when you come to eat there...yet you've brought it to their attention several times. She'll tell her workers not to serve you/not to take your order the next time you come in, which is what one of the workers told me: "Oh, I remember you. My manager said you complain too much, & not to serve you". She(the employee) told me that when I started complaining, that day, about no fish(or gizzards) being ready to eat, as usual, when I've come here. Yet, I already paid(to a different cashier) for the buffet. This(refusing to serve me) is basically a method to keep those whom see the problems in this place from coming back. Which means, if you're not their(because they refuse to serve you) to notice the problems/if you're not there to complain, then there are no problems they'll have to attend to. So, with me out of the picture, they can continue to be as UNSANITARY as they wish, for most(who go in there) care not what goes on when they order their food, or choose to eat the buffet, due to their hunger, but, if you actually take time to look/if you actually take time to notice what's going on, especially if they haven't improved things, you may actually find your self wanting/deciding to go else where. Last, but not least, maybe they've(the manager/workers) seen this review, and they've decided to improve things. If not, just look for the very things I've mentioned above, for if they haven't seen this review(or they just don't care), then more than likely the things mentioned above are still going on, for as of today, and the other 2 times I've eaten there they(the problems I've mentioned) were. Anyway, I'm now writing this review and reporting them ASAP. read more