I am so OVER this slow-paced, unfriendly grocery store! We moved here a few months ago, and it is the closest grocery to our home. It seems to be my understanding (I could be wrong) that the goal here to make it a "specialty grocery" experience. However, Every single time I walk in, any hour of the day, customers seem to be the least of their focus. There are too many examples for me to Share here, but I am not surprised by the low stars! Wendy was my cashier today, and I was never greeted, and she was rude! I even softly asked if she was ok- nothing. She seemed upset when I told her I had my own bags. Wow! I can't wait for Aldi to be here! HT will notice a big change, I'm sure. The lines are so slow here and the entire system is inefficient! The could use some some training from Trader Joe's ( concept is they bag the groceries QUICKLY). read more

Despite being a fairly middle-of-the-road grocery store chain, Harris Teeter has prices that are closer to Whole Foods than Food Lion. Unfortunately, the quality of food doesn't match the higher prices - many of their fruits and vegetables are a day or two away from expiration at best. This Harris Teeter does offer build your own salad and build your own Chinese food bars that tend to be passable if you show up early in the day, but ultimately their fresh food and fresh produce sections are nothing special. Harris Teeter features some outstanding deals to VIC card members such as frequent 2 for 1 specials on juices, cheeses and yogurts. Many of their wines, mostly reds, are heavily discounted at any given time as well. This particular Harris Teeter also features a wide variety of beers, from the big Coors/Millers of the world to dozens of delicious, regional breweries such as O'Connors, Smart Mouth and Flying Dog. In terms of ambiance, the store has good lighting and the aisles are clearly labeled, though many look dirty and the white floor has developed a brownish tint over the years due to foot traffic. The customer service is average, but also present should you ever require it. Bottom line: you won't save much or find any good deals at this Harris Teeter without one of their membership cards. With a membership card, you can save anywhere from 5-20% on your average bill depending on how many good deals you can spot. read more

I'm visiting from Miami and this store is by far my best grocery experience in VA since I've arrived. Everything I was looking for to stock up my Son's fridge and pantry was inside this one beautiful store. I wanted to continue shopping but I took my son with me, men! read more

I was not amazed by this supermarket when I came here. I also would say I had a rather unpleasant check out experience to top it off. I had higher hopes because I had been told what a great supermarket it was. However the space itself is far too small in my opinion. You barely have any room to walk down the aisles let alone have two people in opposite directions walking. It kind of feels like you're winding through a snake's body to get to everything and if you miss an aisle it's a difficult time to get back. I did quickly glance at their berries and fruit and it seemed decent but perhaps a bit on the pricier side, at least when I came. They had a good price on their dairy and seemed to offer a better selection than farm fresh which is all I had to compare to at this point. But overall I just wasn't wowed. When I got online I asked the cashier if she could scan a store card for us so we could get the sale price because we were new and didn't have one yet. She told us no and said we had to go apply for one. So while she was scanning our items my husband went over to customer service to get the application so he could fill it out quickly and get a card. While she was bagging our items she didn't ask if I wanted paper or plastic and was literally throwing my yogurt containers with a foil top into the bag and I asked her if she could place them a little more carefully so they wouldn't puncture and break and she rolled her eyes. Then she finished ringing and there was only one man behind me, and she says the total and I said well that isn't including the sale price and my husband is about to come over with the card. Then she tells me well the card won't work today. Uhmmmm yes they do I have gotten multiple "store reward cards" and all you do is scan it for it to take the sale price. And she starts arguing with me. My husband comes over with the card and she continues to say it's not going to work and I kept asking her to just scan it to try. Then the man behind me is saying use his phone number and she's putting it in before I even said anything and I said I appreciated it but now that I had a card I'd prefer to get the points. She finally scans the card with the words "see I told you about to come out of her mouth" but low and behold it DOES work and she just goes "oh well usually it doesn't". No honey, maybe it takes 24 hours for the phone number to be connected by the card itself always works. That was enough to make me not want to come back here but to be honest I just wasn't impressed with the store itself. read more

Wow. Ghent shoppers are whiney. I've never had any problems here. I guess I've never expected shop employees to carry my groceries or kids to the car or drop everything they were doing immediately to help me. I expect people to get to a reasonable stopping point. I've waited tables my whole life, so maybe I just think it's rude to roll in at 11:59pm and wander around the store for 30 minutes. As far as produce, have never had any problems. I buy bulk or organic kale, peppers, tomatoes, green beans, chicken, and beef. If you aren't brand committed, you can get some really good deals. I don't usually checkout with a cashier. I'm capable of scanning and bagging my own stuff. They also generally have an excellent discount basket (or five) on the second floor next to the wine. Last week, I picked up a whole bunch of cover girl (expensive isn generally $10) foundation for about $3. I have also picked up wine, hair care products, and even vitamins at a steal from those carts. I think most of the negative reviews are coming from spoiled ghent hipsters. If you want them to pour you wine and give you a foot massage, head to changes, not the grocery store. read more

I'd give this place 5 stars if they had Walmart like prices. Except they don't, so be prepared to spend $$$. This place is always clean whenever I happen to stroll in to grab a few things. At certain time of the day, there can be a crowd of people, especially in the food/produce area. None-the-less, they always seem to have stock of almost everything that I need. This is a two floor supermarket, they have the goodies (wine) on the 2nd floor, along with other toiletries and pharmacy. The beer however is at the rear right hand side of the first floor. Yes, I mapped it out for you, you're welcome. Convenience and cleanliness is why I lean to Harris before Farm Fresh. With plenty of parking and non of the random loiterers gazing at you. They have self checkout, which is handy if you're in a hurry (and know what to do). Also, there is a red-box machine located inside next to the main entrance. I've said it on my quick tip before, but i'll say it again, VIC card. Get one. It will save you so much than paying their ridiculous retail prices. read more

Supermarkets in the Ghent area are slim pickin's, so I can very safely say that Harris Teeter is your best bet! Alternatives? The Farm Fresh on 21st (often poor selection/produce/prices) or Food Lion up Colley. The feeling I get from this Harris Teeter is that it was trying very hard to be Whole-Foods in look and prices but not necessarily with the same quality (definitely a 3.5 star situation). Let's start with the bad (since really there's fewer than the good). The prices here are just too high. period. They have the same products as most other supermarkets and, just because you have nicer floors and ready-made hot food available (which I very seldom see people buy) doesn't entitle you to charge more. I know that a tub of Eddy's ice cream does not cost $6! Everywhere else has consistent sales! (my main non-sale item complaint). Also, the produce here isn't always the best. I very often find the fruit to be far from ripe and sometimes the vegetables look a little sad. Now to the good! The store really is beautifully updated. The second story is nice (although confusing if you don't notice it), which contains toiletries, the pharmacy, and more wine. I give HT major props for bringing in (and advertising) local produce, which is something that the community should embrace, in my opinion. I appreciate the fact that there is hot food for purchase but, like I mentioned, I almost never see people buy it so I question how fresh it really is. The selection of normal food and exotic food is also very good here, unlike Farm Fresh. They have self-check out and the checkers are generally fast. Bottom line: Harris Teeter is the place to go for groceries if you live in Ghent. The environment is new and inviting and it is generally well-stocked. My major complain is the prices and the often sub-par produce. I think my pros-cons are probably not mutually exclusive (nice=high prices?), but I still long for more sales! I read more

Delicious pizzas! I also recommend giving the fresh made subs a try. Customer service is excellent too. I once had an issue with one of the take and bake pizzas, they refunded my money and gave me a new one for free. Overall, one of my favorite grocery stores in the area. read more

Harris Teeter - Margherita pizza - Grocery Near Me - Norfolk, Virginia

This review is specifically for the pharmacy at Harris Teeter. Went in here to fill two prescriptions with my college insurance from Colorado. At most pharmacies this is a pain, the technicians complain, and the whole experience is awful. This was not the case here! They were extremely friendly and helped me make sure that I only had to pay my copay. Looks like I found my new pharmacy in Norfolk! Oh and no line at 10 AM on a Monday :) read more

Five stars the pharmacy up stairs and the new undon bar. Pharmacy staff was helpful, friendly and followed up with a call the next day with a question I had. Undon bar closed by the undon chef Golgotha me the last one even though he was closed. Should be open later for us working folks read more

So many reasons why I like about this place: 1. Free samples: cookies, bread and dips, crackers and dip, deli meat and cheese, fruit, etc. 2. Weekly specials for pre-made foods: $7.99 pizza Mondays, $4.99 eight piece roasted chicken Fridays...I live off this stuff! 3. Good generic brands for decent prices 4. Somewhat cheap boneless skinless chicken breast at the meat counter: $1.99/lb, always! 5. Occasional coupon specials like super double coupons up to $1.50 6. Nice looking produce. They have fresh lemongrass! The only thing I don't love about this place: 1. Parking can be a pain ('tis life in Ghent I guess) 2. A few times my sale items ring up as full price in the self-checkout. But I've always gotten the cheaper price (or sometimes free!) when I tell the clerk. read more

They have really done an incredible job remodeling this supermarket. I think they understood how much business they were missing by having the market face inwards and not be visible to the street. It's in a very convenient location in the heart of Ghent and now not only is it visible.... it's attractive! It's two stories, open and very spacious. I love their premade food stations and is a very nice place to go from the hospital. I particularly like their selection of cheeses (even though I'm not a huge fan of cheese!). This place really beats out the Farm Fresh. It's very well kept and clean. Plenty of parking now outside and you don't have to fight anybody. read more

Always has the freshest produce around. If you knew need beautiful flowers for any occasion they are there. The cakes are amazing

I'm legally blind so I find it hard to get things sometimes, but today I could not have asked for better service. As soon as I mentioned not being able to read the labels in the deli a nice woman from the deli came over to me and asked what specifically I wanted and was looking for. We narrowed it down and when she went to cut it, instead of asking the thickness from a distance she immediately told me to feel it for the thickness I wanted. Overall amazing service and help in the deli section. read more

This review is based on a phone call only. I called and asked a single question, "Do you carry kefir milk?" "I have no idea. Let me check", a woman replied. 13 minutes later a guy picks up and ask if he can help. I told him what I needed and 1 minute later I had my answer. 13 minutes is too long for a business to not communicate, bar special circumstances. I was going to stay on for as long as it took, out of curiosity. Bad bad start with me. I think I'll go elsewhere. read more

Harris Teeter - Verify the number. Notice the timer indicating the time elapsed before the second person checked on me. - Grocery Near Me - Norfolk, Virginia

Not my fav store. Too small and check out lanes back up daily after work. Need more self check out lanes and large store and fresh veggies and other staple items. read more

What a great location! They pies are tasty and the produce is fresh. The store is always clean, and the management really knows how to WOW it's customers. read more

I bought peanut-butter that was marked $4.99. When I rang it up it cost $10, then when I entered my discount code the price dropped $2.50. That's $7.50, not 4.99. I then double-checked the marked price on the shelf. Right product, right price-tag. Sure enough, I was over-charged. I asked for my proper amount of money back with my receipt and groceries in my hand. The manager said "No. You have to do that at the 'help-desk', and it is closed. You have to do it tomorrow.", rather than simply giving me back my $2.50 that the company scammed me for. I caught them doing it. I will never again put any of my money into Harris Teeter or its' parent company Kroger, or any of Kroger's family of companies, including Pay-Less Supermarkets, Baker's, Fred Meyer, Fry's, QFC, Jay C Food Store, City Market, Food 4 Less, Dillons, Smith's Food and Drug, Gerbes, Foods Co, King Soopers, and Ralph's read more

The Harris Teeter in the Ghent area of Norfolk is what I would consider a pretty upscale grocery score. For one thing Harris Teeter is a little more expensive than the average grocery store. They have a lot of organic vegetables at this location as well as fresh flowers and a nice meat/seafood section. I don't normally do my weekly shopping here but I will come in occasionally for special items if needed. The store has a nice layout and everything is easy to find. The cashiers are friendly and the check-out process is quick. I don't go here regularly because of the pricing but this is a great place to chec read more

Love this store and everyone who works there. My daughter loves the samples, I love the selection, and our favorite is Trent (he always helps us to our car). Thank you for all that you do! read more

Just overall awful store. People are so rude here. The store is run down and dirty. They pick the worst times to stock the floor. And so much is rotten (food wise). read more

Current ad says "48 oz Breyers Ice Cream 2/$5". Got 4 and was charged more than $25. When I complained they told me that the sale was just on plain ice cream, not the type I selected. Totally misleading advertising. This was the last straw. I'll use them for odds and ends, but after 17 years of frustration with them my big shopping will be elsewhere. read more

The worst Harris Teeter I have ever been to. I hate that this is my neighborhood grocery store. It's dirty. The people that work there are rude. The self check out lanes never work. I found moldy product on several visits. I'm done with this store. read more

I had to pick up a few items and decided to stop by here since it was close. Nothing great and I do agree with some of the reviews that the staff are not very friendly. Prices for some items are overpriced. Selections are ok. Good thing I just stopped by for some water and crackers. read more

A little pricey however sales are pretty good. Organic and local produce! Great cheese selection. Try the pretzel rolls at 75 cents each with 5 ingredients!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

This is the worse Harris Teeter I have ever shopped. Before Harris Teeter was built in Ghent I would drive to Virginia Beach to shop at their Harris Teeter. Food was fresh, and store was efficient, employees courteous.This apple in Ghent fell far from the tree. Produce is horrible. I bought lettuce and red pepper this past weekend. The lettuce was actually slimy, red pepper was rotten in the middle. I have returned produce or simply threw it out too many times to count. Produce is not rotated and when I shopped there this weekend the water was drenching the produce...no wonder lettuce was wilted and slimy. I've shopped at the Wards Corner store and found it head over shoulders better. At times I have checked every tomato and could not find one that wasn't soft. Corporate needs to do a surprise inspection on this one! read more

I don't like to leave a bad review for any business in general, but after 3 terrible experiences in a row I feel that I must. The first was several days ago when I was at the "customer service' counter. the clerk ...Denise... was very unfriendly. I stood there for several minutes and she never even acknowledged me. when she finally got to me she never said hi or any type of greeting. It was just "how can I help you" no smile or eye contact. she seemed like she would rather be somewhere else. She acted like I was bothering her for money orders.Then 2 days later I had to get some rain checks for 2 items they had on sale but were out of. I tried for 2 days going there to get the items because I had coupons for them. I got the rainchecks and went back today to get the items and at the checkout I was told I can't use my coupons with the rainchecks. If they had not been out of stock I could have used the coupons earlier in the week so I am not sure why they couldn't let me use them today. When I told the checkout person to cancel my order she got and attitude and said "That's Fine too". as I walked out. I then went to food Lion and got great friendly service. Guess that is my new spot for groceries. read more

Am done with Harris Teeter because of their produce. Days before expiration, open an unopened spinach and its rotten under the first layer. Buy raspberries Tuesday evening, moldy by Wednesday afternoon. Onions last forever, unless purchased at Harris Teeters. All the time! Unacceptable lack of quality for the price I paid. read more

I like their produce section, it's fresh for the most part. The pizza is not the best but not the worst either. The salad bar is good. I tried their rotisserie chicken and it was very dry. read more

Great, love the shop on line app. They pack your groceries and call you once your order is complete. The total for this service is $4.00, but the initial order is free! read more

HT in Ghent is probably the nicest grocery store in town (although not as nice as the WF in VB) but they still have some of the same crappy service they had in the other one. If you shop at night, be prepared for night crew people to give you evil looks if you walk down their aisle and be prepared to stumble into mood lighting. Kind of like "we are going to close in an hour and want to make sure you really get the hint" lighting. Prices are sky high so I only buy things on the VIC card. Cashiers are kind of slow and sullen. Even the self checkouts seem to always be manned by the "I have to look at my cell phone every other minute" types who seem annoyed if you need anything. Asian food bar sucks. It's terrible food. And the parking lot is always full of moms in Volvo wagons and upscale SUVs trying to muscle their way into a spot. read more

I love all the other HT's except this one. The workers could care less about you, the cashier didn't ask if I needed help out (with my three children and bags of groceries up arms that wouldn't fit in the cart), and I stood at the customer service desk for about 5 minutes only to be ignored by a supposed manager who found some reason to run off and tend to something/someone else. The worst trip to HT in my life! read more

I like this Harris Teeter but the employees completely ruin it for me and I try and avoid this place because of them. I had one cashier bitch about the state I was from and how she was so depressed she gained 40 pounds when she lived there. Good lord, lady, I'm just trying to get my groceries, not hear you complain. She kept talking even after she checked me out and I literally had to stand there with my cart listening to her! Awkward! Another cashier was a total jerk! I just can't get over the employees there. Thank God for the Wards Corner location; Yikes! read more

In the better part of town but has the worst shoppers! People are just plain rude. The employees aren't even there to to help. Sad

This is my go to grocer. They always have a great selection of organic produce and their Organics brand offers a lot of affordable organic pantry items. Their staff has always provided excellent, friendly service to me and my family. read more

Oh Harris Teeter, how I love thee. When I first moved to Norfolk, this was my neighborhood supermarket. I was able to walk up from my house and grab what I needed. Harris Teeter is a little more expensive, but in my opinion it's worth it. There is a good fruit and vegetable selection as well as a lot of ready made meals and soups that is perfect for someone like me who doesn't always have time to cook. In fact I am going to enjoy the Chicken Tortilla soup as soon as I finish this review. Harris Teeter has also ruined me for orange juice because I am addicted to their fresh orange juice that tastes like you are basically eating an orange. This Harris Teeter was recently renovated and moved to the other side of the shopping center. I was a little sad because my neighborhood pizza place and chinese place are no longer there, but they have definitely improved the place. It looks much nicer, has a bigger produce selection, and now has two floors. Harris Teeter maybe to expensive for every day shopping but I absolutely love it an shop there whenever possible. read more

huge prices!!! very large prices! gigantic prices!! extremely high prices compared to other stores! $3.59 tatziki sauce at food lion $5.99 at harris teeter for example! madness!!! read more

the pizza bar is amazing best pizza ive ever had in my life. i have wet dreams about this pizza omg! truly a life changing pizza experience!!!!! they also have a salad bar and asian cuisine bar, in case you want to take a break from the glorious pizza but why would you want to do that? read more

This Teeter is the best. It's my go-to grocery sotre. The people are really helpful, they have a good selection of fruits and vegetables, and their hispanic section is surprisingly varied. The only reason I took the 5th star off is that the few times I've gotten Ahi tuna, it has not been very fresh. But everything else is more than adequate. Tip: if buying shrimp, ask them to steam and season it cajun-style. It takes about 5 minutes and it's ready to eat! read more

This HT location has settled into the role of another mediocre Norfolk market. I find the produce section is often stocked with old, out of date produce. I've had to return packaged produce on several occasions. On Friday evening 2/15/2013 at about 6:00 PM they were out of fresh basil and shitake mushrooms. The organic garlic bulbs were extremely old and dried out. I was surprised to see many packages of fresh bay leaves but no basil, thyme, or oregano. The buyers at this store do not seem to adjust stock based on consumer demand, as many favorite items are routinely sold out and other items, not in demand, crowd the shelves. read more