So disappointing that the San Marcos location should close recently. Firstly disappointment that…read morethe Vista branch should close Initally a couple of years agao and now San Marcos !! Could look after every need and now only Temecula and Pacific Beach which is too far and a real inconvenience for parts / repair !

We went to look at bikes for my son's 5th birthday. It's going to be a surprise. To our surprise,…read morethe bike and color he wanted was on display at Bicycle Warehouse. We decided to buy it. Every tag on the store on every bike states the included the "ready to ride" set up fee. The bike we wanted said $350 and includes $25 Ready to Ride. I went to look at helmets, Walter was already ringing up my husband. Where he attempted to pull a bait and switch with the tag. He rang it up at $350 PLUS $25 set up fee. When my husband asked to see the tag, he would not show it and then said it was wrong, looked on the official bike site and THEN held up a smaller bar code tag that stated $325. (Not our fault). He was being shady, and then stated "I'll take off $20". This is a $5 difference. It's the principle of the bait and switch tactics. He was quick to take off $20 because he knew he wasn't being honest. He never stated while we were asking questions at the bike at the display that it was actually a different price. He dampened a really fun experience of buying a bike for our son's birthday. We didn't walk out excited by the bike, we walked out feeling gross. We have bikes- he asked that- we could've been repeat customers had he not pulled this. It's a terrible practice and we won't be going back. We didn't buy the helmet- and the only reason we didn't walk out was because the bike my son wanted was there in store; the color is hard to come by. We bought the bike- as you can see on the receipt the bike is $330 with a $25 fee. If all the tags stated (as you can see in the various price points that the RTR fee is INCLUDED) why would the math not math? The Riprock coaster (picture included) 16" was the same price as the 20". We bought the 20". Same tag same price same INCLUDED FEE. It's shame that this was the experience of trying to buy local.

Had a flat rear tire on my wife's bike once again the folks at Trek were outstanding! Ricardo…read morealways greets us with a smile and while taking to him about the need for a new tire and inter tube one of the Techs (I didn't catch is name, wish I did) just coming back from lunch break offered to fix it right away so we didn't have to come back 10 min later we were on our way. Always outstanding customer service! Great job!

Brought the bike in for a quick second opinion when it was making a creaking sound while riding…read more Staff was knowledgeable and polite. Couldn't get the problem fixed due to a time crunch but they did have a good selection of snacks for my ride!

They were great. Thought my bike was dead. But the tech was surprised me. They didn't try to rip…read moreme off saying I need This and that. Simply oiled the chain pumped the tires and sent me on my way. Good guys!

There are quite a few bike stores in the area, but Alan's stands out for service and expertise…read more The staff know bikes - as they should! - and are helpful at suggesting fixes for issues. I had a recumbent picker rebuilt here - end to end replacement of nearly everything - and they did a great job. It took a while, mostly because of having to order parts. I would go out of my way to take my bike here, over other local shops.

This place is the best! Everyone is incredibly friendly and the service is excellent. Jeff and…read moreKanyama truly value their customers and also strive to keep costs as low as possible. I brought in multiple janky bikes and instead of getting twisted into fixing them, even though they were pretty far beyond repair, they offered me a new bike for a comparable price. I never felt pressured to spend money and the bike I ended up with is amazing, I even got a 6 min PR on Oceanside 70.3! Go here if you want to be taken care of!

The best and ONLY place to go for service and new bikes! Jeff is outstanding, friendly & cool :)…read moreALL SMILES :) Prices are PHENOMENAL :) Thank you Jeff!

Owner is truly a man of character, and you should feel confident in his hands. Mark helped repair a…read morebent rim on my beloved bike that I assumed was gone forever due to how warped it was, but he brought it back to life! I couldn't believe it. Saved me a ton of money not needing a new wheel and I'm riding again! Many good things to note: -Marks expertise is from a lifetime as a rider himself (super cool) -You will learn a lot being there. -Repair was nearly instantaneous bc of his skillset and awesome tools. -He truly embodies the "We ride as one" culture of San Diego biking and is active in the community. Saved as a favorite for me, and you should come here too! Thanks Mark!

i've had the best experiences at Omega bike shop. I've had both of my children's bikes repaired…read morethere and they even repaired something free of charge. They are so friendly and always go above and beyond. I highly recommend them and would trust them with all of my future bike repairs.

DONT TRUST THIS COMPANY…read more Bought a Surly Midnight Special from them in July 2025. A $2500 bike and it's already broken to the point that I can't ride it anymore. I contacted them for a refund and they have refused to do anything about it. They also don't let me post a negative review on their site so don't trust their reviews.

Great service they went beyond the call of duty to help me out and I really appreciate it. Jon was…read moreespecially helpful full and kind.

I've taken my bikes to SoCal Bike for repair work 4 times. Each time the repairs were done on time…read moreand reasonably priced. Thank you !

Post-Mammoth debacle --ebike is tuned, charged, and ready for all the SoCal soul rides. Big love to…read more@SoCalBikes for the magic touch. Grateful!

I absolutely recommend this business. After looking around at most stores in Oceanside and Carlsbad…read more, My family and I have been in the store twice, and the staff has always been extremely helpful answered all of our questions. My son had his eye on an E bike at the store & finally came in for the purchase. We are 100% satisfied & will definitely be back!!

Very poor customer service and extremely high labor costs. I just needed a flat tire repair and was…read moretreated like I was an inconvenience. I left with my Ebike and went down the street to www.electricbikeca.com in Carlsbad. I was in and out in 20 minutes and given a very price for the new tube and labor.

The day prior I was reading over Mark's website. I noticed he was closed according to his store…read morehours in San Marcos as well as Escondido. His website states he'll open on days he is closed per appointment only, so I went ahead and gave him a call requesting an opportunity to visit today Sunday, April 16th at 3pm latest. Sure enough he was there for us. At the end of the visit we ended up purchasing three BMX bikes. Although we went to his Escondido location, I'm certain he has a wide selection in San Marcos. Thank you for the personalized assistance Mark!

I posted this a week ago and took it down, deciding to give Marc the benefit of the doubt. But a…read moreweek later, he has not responded to any (multiple) communications, so here it is. This Bike Shop has closed (both of them)! First, I have purchased a few High End Bikes from Marc previously and while he's a little prickly, his advice has always been sound, if not a little off-putting. Even years ago it was hard to tell if the shop was going to be open or closed, so you had to call and make arrangements ahead of going there. It was one of those places where advice was good, but customer service was always lacking. Now, if you go to the old website it links to a new site called Seven24 Bicycles. The new website lists some pretty attractive bikes at very good prices, but it fails to mention that these are all old models that he's attempting to move on to clear out his stock from the stores. This presents two issues: - The shop is no longer listed as a dealer for the bikes he sells. Not sure if these bikes come backed by any manufacturers warrantee. I seriously doubt that any of the manufacturers will warrantee a 2021 model first sold in 2026. I'd confirm my suspicions with the owner, but he refuses to answer any calls, emails, or texts. - Marc (the owner) is very difficult to get in touch with, if you call it says to email, if you email he replies saying to text. Took a few attempts, but finally got in touch with him. Made arrangement to meet him at a non-retail facility on a Friday after he said it was the best day to meet up. Friday morning as we were in route, he cancelled on us and said we'd need to meet on Sunday. Sunday morning we drive to his "warehouse" (30+ minutes each way) and he's a NO SHOW! Waited a half hour and called and texted with no response, I have called, texted for a week now, he refuses to respond. We ended up buying one bike from Trek there in San Marcos and one from REI in San Diego. Don't bother with this guy, it's a waste time your time. It's pretty clear he doesn't need customers.

Had ordered some tubes, one of them was defective, Dan was very responsive and replaced the item…read moreright away. I highly recommend this shop, superb customer service.

Worst experience ever and these owners should know how their customer service is being handled. I…read morereceived an Ernie bike (originally wanted the folding bike but was told they no longer had it) without a battery, notified them same day as it was delivered. I was told multiple time they would send me a battery. Almost two weeks later they are now accusing me of lying. The audacity to say I lost it. Ive saved all the messages of them accusing me of lying. This is no way to treat anyone!! This is the worst customer service! The owners need to know how their customers are being treated!!