Have had to come here a few times for my daughter's bike and to look at more bikes to purchase. I…read morethink it is a great store with good customer service. Their selection is decent though I find Kearny Mesa to be bigger. Their sevice area can get a bit backed up so bring patience with you if you come inside looking to get your bike serviced.

Brought in my 6 y/o bike that came in with a defect crank. The team at Trek initially said it may…read moretake a couple of days but got the notice it was done and ready the following day. Quick service and the few times I was there was always greeted and very helpful. Looking forward to getting our 8 y/o next bike there and continued service.

I love this place. I bought my first Ebike from them in 2021. It got stolen so I bought a cool…read morelooking red Kabbit from them about 2 months later. Cool looking bike with tons of little issues. It always had a flat, so I learned to change those . And I think i was in the shop once a month getting new breaks. So, I got a chance to get to know a few of the guys. Rob, who is a really chill swarthy young man in his early to mid twenties. This young man named Mark who was a extremely friendly young Mexican man who has moved on to becoming an Emt i believe. Any repair big or small they have completed ASAP, they're always professional and friendly to everyone who walks into those doors. And they are great with communication and calling. With my current Ebike, because the kabbit had a wiring issue and had a little fire, UNDER MY SEAT‍. I returned to Alan's because I knew id get a fair price for a decent bike. Sure enough Rob hooked me up with the Ava Big Sur, literally the first one they built out the box. I love this bike and I cant say enough good things. Well, there haven't been many problems but 3 big ones. This is to be expected because my bike is my transportation. So 365 this bike is on the road.​ first there was a wiring issue and the owner himself rewired my whole bike (2 year warranty FTW), then this time last year I was having throttle issues so we swapped that out for like 60 bucks, now its the controller which is funny because I told Rob I think the controller needs to be replaced with the throttle (you cant see me but im shaking my fist jk). All these repairs combined the big issue was the wait. If you could imagine suddenly youre walking 7 miles in the rain at 4am to work. But thats not their fault. Sadly they dont have the wearhouse from Indiana Jones so they dont have every part to every bike. I understand this is a long review, but I feel ppl only talk about when theyre mad. Never give flowers. So to Alan's Bike shop, personally, thank you for your years of fantastic service and amazing staff.

There are quite a few bike stores in the area, but Alan's stands out for service and expertise…read more The staff know bikes - as they should! - and are helpful at suggesting fixes for issues. I had a recumbent picker rebuilt here - end to end replacement of nearly everything - and they did a great job. It took a while, mostly because of having to order parts. I would go out of my way to take my bike here, over other local shops.

The best and ONLY place to go for service and new bikes! Jeff is outstanding, friendly & cool :)…read moreALL SMILES :) Prices are PHENOMENAL :) Thank you Jeff!

I went in for a simpler tune up and then they said my front derailleur needed to be replaced. Took…read moreforever to get my bike because they were out of stock for a derailleur. Took over 4 weeks to get my bike and didn't communicate very well.

Owner is truly a man of character, and you should feel confident in his hands. Mark helped repair a…read morebent rim on my beloved bike that I assumed was gone forever due to how warped it was, but he brought it back to life! I couldn't believe it. Saved me a ton of money not needing a new wheel and I'm riding again! Many good things to note: -Marks expertise is from a lifetime as a rider himself (super cool) -You will learn a lot being there. -Repair was nearly instantaneous bc of his skillset and awesome tools. -He truly embodies the "We ride as one" culture of San Diego biking and is active in the community. Saved as a favorite for me, and you should come here too! Thanks Mark!

Absolutely phenomenal people in this shop. I went in this morning with my daughter, looking for an…read moree-bike. We both had an idea of what we wanted but not 100%. The lady that helped us had incredible knowledge of each bike and they have a huge selection. After giving me info on each bike, we test drove a few. She did not try to sell me a more expensive bike, she wanted to know what exactly we needed. I was surprised to find out that they deliver, they were able to add my aftermarket parts right then and there, and a young man helped me get it into my truck. I am a patron for life. You just don't get this type of customer service anywhere anymore. 10/10

DONT TRUST THIS COMPANY…read more Bought a Surly Midnight Special from them in July 2025. A $2500 bike and it's already broken to the point that I can't ride it anymore. I contacted them for a refund and they have refused to do anything about it. They also don't let me post a negative review on their site so don't trust their reviews.

Great service they went beyond the call of duty to help me out and I really appreciate it. Jon was…read moreespecially helpful full and kind.

I've taken my bikes to SoCal Bike for repair work 4 times. Each time the repairs were done on time…read moreand reasonably priced. Thank you !

The nicest people fixed my husband's bike for Father's Day. I wish we would have all supported this…read moregreat business and now they're closing down. His bike got rusted at the beach and they put on new handle bars and cables and did an outstanding job!

I absolutely recommend this business. After looking around at most stores in Oceanside and Carlsbad…read more, My family and I have been in the store twice, and the staff has always been extremely helpful answered all of our questions. My son had his eye on an E bike at the store & finally came in for the purchase. We are 100% satisfied & will definitely be back!!

Good prices - my wife and I originally went in to rent bikes so we could enjoy the open air and…read moreexplore Carlsbad and Oceanside but opted for the golf cart instead. Great customer service, nice cart and competitive pricing. Overall we were super happy and it ended up being much easier to park the cart instead of our car to walk down to/explore the beach via many beach access points along the way.

I posted this a week ago and took it down, deciding to give Marc the benefit of the doubt. But a…read moreweek later, he has not responded to any (multiple) communications, so here it is. This Bike Shop has closed (both of them)! First, I have purchased a few High End Bikes from Marc previously and while he's a little prickly, his advice has always been sound, if not a little off-putting. Even years ago it was hard to tell if the shop was going to be open or closed, so you had to call and make arrangements ahead of going there. It was one of those places where advice was good, but customer service was always lacking. Now, if you go to the old website it links to a new site called Seven24 Bicycles. The new website lists some pretty attractive bikes at very good prices, but it fails to mention that these are all old models that he's attempting to move on to clear out his stock from the stores. This presents two issues: - The shop is no longer listed as a dealer for the bikes he sells. Not sure if these bikes come backed by any manufacturers warrantee. I seriously doubt that any of the manufacturers will warrantee a 2021 model first sold in 2026. I'd confirm my suspicions with the owner, but he refuses to answer any calls, emails, or texts. - Marc (the owner) is very difficult to get in touch with, if you call it says to email, if you email he replies saying to text. Took a few attempts, but finally got in touch with him. Made arrangement to meet him at a non-retail facility on a Friday after he said it was the best day to meet up. Friday morning as we were in route, he cancelled on us and said we'd need to meet on Sunday. Sunday morning we drive to his "warehouse" (30+ minutes each way) and he's a NO SHOW! Waited a half hour and called and texted with no response, I have called, texted for a week now, he refuses to respond. We ended up buying one bike from Trek there in San Marcos and one from REI in San Diego. Don't bother with this guy, it's a waste time your time. It's pretty clear he doesn't need customers.

The day prior I was reading over Mark's website. I noticed he was closed according to his store…read morehours in San Marcos as well as Escondido. His website states he'll open on days he is closed per appointment only, so I went ahead and gave him a call requesting an opportunity to visit today Sunday, April 16th at 3pm latest. Sure enough he was there for us. At the end of the visit we ended up purchasing three BMX bikes. Although we went to his Escondido location, I'm certain he has a wide selection in San Marcos. Thank you for the personalized assistance Mark!