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    Harman Speaker Mfg

    3.7 (3 reviews)
    Ultra High-EndElectronics

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    Best Buy - Where the hood had been mounted

    Best Buy

    3.2(1.1k reviews)
    5.7 mi•Sherman Oaks
    •$$

    What ever your needs, electronically and more, it's at Best Buy. The employees have been great,…read moreattentive, knowledgeable and accommodating!!! So glad I can just get in my car, drive to Best Buy, get what I need, have it shipped for free if it's not in-store and go back for all tech support.

    Manager named Jonathan declined my return because I had "returned too many items in the past". He…read moresaid my account was flagged and that they wouldn't accept anymore returns. I called Best Buy corporate and also messaged them via text chat and both confirmed they don't enforce such policy and that there is no hold or flag on my account. Clearly Jonathan was lying about my account being flagged or having too many returns. If I were to guess, they probably don't want the return affecting their sales numbers. The whole thing was just odd from the start.(I have worked at geek squad in the past) The checkout usually checks the returns in front of the customer but in this situation they took across the other side of the store and had me waiting for a while. I didn't think anything of it because they said they needed to check the item and print the return receipt for me. That's when they returned with the item and said my account was flagged. Jonathan then mentioned that I could try shipping it, in order to return it but that it would not be guaranteed a refund. It was unprofessional and bizarre. I would avoid going to this store for any needs because they make it very difficult for you to return an item.

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    Harman Speaker Mfg - electronics - Updated October 2026

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