Service: 4/5 Selection: 4/5 Value: 4/5 This is my favorite neighborhood Target. They always have what I need. Pick up orders are also convenient. Just park in various pick up parking spots and employee will come on quick to give me my order. Prices are comparable and target card also sweetened the deal. read more

See all

How do you have employees who don't speak a word of English??? What kind of customer service are these people providing when I go up to them and ask a simple question? read more

This parking lot's confusing!! I saw that entrances are on levels 1 and 3 only, but which direction to go up a level and exit confounded not only me. After parking on level 2, I took an elevator that smelled like weed and went around the elevator column to enter the store. Once inside, everything was great. It's big, clean though overwhelming for a newbie. Great customer service, restrooms on the second floor. The Starbucks and Pizza Hut too are by the exit. The Pizza Hut seemed sparse and I would find storage for the stacked cardboard boxes next to Starbucks. This location has a good handbag section and a lot of children's clothes. Gotta love a Target with the fun $1 section, too. Not my first choice for Target but they had what I needed in stock. read more

See all

Time and time again, shopping at this Target is such a pain. If you come past 7:00 pm, expect to have all the registers on the second floor including self-checkout stations closed by the time you're done shopping and ready to pay. This is on any given day! You're forced to go downstairs and wait in terribly long lines and haul everything you purchased back upstairs where you parked. Does management know this? How does this keep happening? My photo was stamped 8:10 pm on a Friday in which they're supposed to close at 10:00 pm. So frustrating! read more

Target - More than 2 hours before closing and all registers and self-checkout is closed on the 2nd floor. Everyone is piling up downstairs to pay. - Department Stores Near Me - Van Nuys, California

Three stories of Target means three stories of spending money on who knows what! A simple Target run of essentials I need easily turns into a $200 spree of thing I didn't know I needed until Target told me so. There's lots of employees in each section so someone is always available to help, especially in the tech spot where most of the items are locked up. The parking is a bit weird here, you enter on the first floor and if you don't pay attention while going to the second floor you might go to the exit and will need to go all around again to enter. read more

Basically your typical Target. Split on 2 levels, it also boasts a full sized grocery store as well. Well stocked and had the final item we needed for our sons move in day. The store itself was clean and the employees were friendly and helpful. Parking even if the off hour we visited was challenging and could be bad when crowded. read more

See all

Horrible customer service !!! They left a line at guest service for 10mins. With employee just walking by, & when one was asked if we were gonna be helped bc we've been here for 10mins, he responded Oh they're coming & walked off!!!! read more

My first time at the Sherman Oaks/Van Nuys target. An organized aisle by aisle arrangement saved time to look for what you want. read more

Went in for some essentials and had the most negative experience. Walked past aisle B30 after selecting some paper towels. Big half smeared dookie in the aisle that looked moist. I did not see a Target employee anywhere for over 25 minutes. When I finally did I was on the second floor. Told the employee. Continued shopping. Went back downstairs after 20 minutes and still there. I went to checkout. Stopped at Customer Service and requested to speak with a Manager. After about 10-12 minutes one showed up. There's absolutely No Sense of urgency at this store. This store absolutely lacks the coverage needed on the floor to meet the customers basic needs. I can assure you this location is negative comping in sales YTD and I just shared part of the reason why. The people that work here are Not Actual Business Owners. Nobody has an ounce of pride here. read more

Target - Dookie on aisle B30 - Department Stores Near Me - Van Nuys, California

Just wanted to say that the sales associate, LUKAS was exceptional! He kept the self checkout line moving and was polite, professional and extremely knowledgeable about all things Target. Thank you Lukas for making everyones day a little easier :) read more

It's a pretty mixed bag with this target location. So if you have another option in the area to go to, I would recommend another location. But if this is without question the closest Target to you, it'll be pretty much what you expect. As I said, this is a pretty standard target. It's split on two levels. One of the nice things is that they do have a parking structure, although this is a bit of a mixed bag as I'll talk more about later. The store is a decent size, so it's not a mini target, although it's definitely not a super sized store. Yes, there is a grocery store at this location, but in my estimation the grocery store is pretty small and the selection is pretty limited. As for the mixed bag of this Target location. First up is the parking lot. It's nice that they have a parking structure. However, the parking structure is difficult to get in and out of, the way the first floor is laid out makes it very difficult to get into the structure and then also out of the structure, there's a lot of traffic jams if you will with cars trying to get into and out of the lot. The next mix bag is the split level. It's nice that they have the extra room, and split levels are certainly not unusual at Target locations. But the way that they've split up this location doesn't always feel like it makes a lot of sense. I think the biggest place where this is seen is that the men's clothing is on the top floor and the women's clothing is on the bottom floor. I'm sure that they did this for space, but if you're coming to shop for clothes it can just feel a little disjointed. The last mixed bag is definitely the staff here. I've never had any negative interactions with any of the staff or team members at this Target location. However, the mixed bag part is that there seem to be very few team members working at this location. A lot of the items are locked up, for obvious reasons being in Los Angeles, but it can be very difficult to find someone to help you out if you're looking for something. Even in the electronics department, where you would think there would be a team member constantly, I've waited for sometimes 20 minutes before somebody was able to come and help me. So yeah, this is a pretty standard target. Like I said at the beginning of the review if there's a target location that is an equal distance from you, like the one in North Hollywood, I would recommend going to a different location. But if this is the closest Target to you you're going to get exactly what you expect. read more

Another bad Target trip. Waiting forever for someone to open up a locked case. Half the sensors are removed so you have to go to different isle to find one. They never offer good coupons anymore or have decent sales. And again, the new self check out machine are AWFUL. They load incredibly slow and are too low to the ground. DO BETTER!!!! read more

Target - Missing sensor - Department Stores Near Me - Van Nuys, California

I came in here to get food for dinner im a mom I wasn't trying to have someone be rude but the self checkout girl spoke to me in such a rude tone even when I got in line she was hateful towards me. I dont know her but I'm with my little one this is not okay with me. She was telling me to get out of the line and go to the register line that that was very long. My first thought was first I just smiled said I'm fine thanks. I waited for one of the self checkout register to open the one I went to suddenly got jammed ( only accepts cash at this one) that same girl again in a rude manner told me I shouldn't wait around that it will take a very long time to fix and didn't really want to call anyone to fix it she just didn't want to help me. She seemed extremely annoyed that I was even using self checkout again telling me to just get into the register line. I right then told her that it wasn't okay to speak then me I'm this rude way and especially not in front of my little one that was way out of line. Honestly she shouldn't treat anyone this way ever. Then the security guard got angry that I told this girl it wasn't okay to speak to me this way Im sorry but not sorry it's not okay to treat me or other moms or elderly or speak to anyone be in front of little ones ever. Eventually when she started ignoring me I went to the register but target needs to stop hiring people who are bullies as an ex employee of target that's what's important to them when I worked at target it was pretend that guests as they call it were important it was actually red cards sell sell sell. That's what the company cares about. Obviously the manager knew I was treated badly because she offered me a gift card which I turned away. I want to be treated in a professiona nice way a gift card won't help that. Fyi Please be weary moms out there this target hires bullies and I wouldn't want anyone else to get spoken to the way she spoke to me especially with my little one. Target is turning out to become a not family friendly shopper experience. fyi the girl self checkout is harrassing me I think I guess now because of this post again target stop hiring bullies read more

Loving the American pride section this year!! Keep it up Target - great selection, easy access and parking - super easy pickup and nice music to stroll and shop to read more

Always love a target run. They always have what I need and this target was clean and organized. I always love the deals target has, always makes finding different food and cleaning supplies a breeze. The staff here were friendly and helpful as well. read more

I have never seen so many lazy useless employees in any Target. Up in the Bay Area where I live Target employees are helpful and everything else. I grabbed two things in the pharmacy The pharmacy wouldn't let me pay for them in the pharmacy They told me to go up front there's nobody in the pharmacy. Go to the Target in San Jose California If you find something you want to buy in the pharmacy you can pay for it in the pharmacy. If you ask an employee where something is they won't say to you "Well I think it's over on that wall" And of course what I was looking for wasn't on the wall. All the employee had to do was get up and do customer service the way they're supposed to do customer service. Never ever ever again would I walk into this Target. They need lessons from the Target stores up in the San Francisco Bay Area. My shopping experience was unbearably unbelievably bad. read more

Waited for 20 minutes to purchase socks, pushed help button several times and nobody ever came.

Open your self-checkouts so disabled people don't have to stand in line and wait for the ONLY cashier to take her sweet time with each customer. I do not want to have to interact with a cashier. I do not want to have to stand in line longer than I have to. I CAN'T stand on concrete, actually. Self-checkout is such a godsend for disabled people. The cashier today also must have noticed that I was sighing and moving around in pain whilst in line, so instead of showing me compassion and sympathy, she deliberately counted money as slowly as possible for the person in front of me, then stunningly, when it was my turn, she left the checkstand to go get a wet paper towel for her "dry hands". If the self-checkouts MUST remain closed and you continue to insist on only one cashier early in the morning, schedule an efficient worker instead of someone who needs time management and customer service training. Other than the bad customer service, this Target isn't a favourite - it's in a seedy part of Van Nuys. The only parking option is a multi-story garage. Most of the toiletries are locked up, so you'll have to wait for a worker to come - again, standing on concrete, waiting for someone to show up when they feel like it. The sensor wasn't working on the cabinet I needed opened, so I had to go to another aisle to find one that worked. While this may be a mere inconvenience to abled people, having to do more walking/standing than necessary is not easy for everyone. It's usually well-stocked and pretty tidy, though. I think they're about to get an alcohol permit as well - good thing; you'll need to go home and down a bottle of wine after dealing with their rude, slow-as-molasses cashiers. read more

Store is clean and organized. I like finding goodies in the target spot for cheap priced items. read more

Target - Parking garage entrance - Department Stores Near Me - Van Nuys, California

Hey Tiger, I just wanted to thank you for giving us all of the toys I love your toys. It's super fun to go to your store and buy toys!

This review is for Ben in electronics. Ben, you are a godsend! My purse was stolen yesterday (on a Sunday) and this wonderful young man helped me get a new phone set up late in the day on a Sunday ... in the most professional, patient way. How can I say "thank you" enough?! All I can say is that Target has great people working in their electronics departments. Amazing! read more

Literally no one is working here. Everything is self checkout. One person was standing behind a checkout counter but she informed me she was closed and I had to go to self checkout. So do not shop here. And don't worry. No one will lose their job when it closes. No one works here. read more

Honestly, I would've shopped more at target if they had additional employees helping out open the lock boxes in the aisles. There are times where I can wait over 10 minutes with no one coming to help and it's not like there are a lot of shoppers around also seeking out support. It's just because there is no one assigned to doing that. It's so frustrating, I usually resort to curbside anyways, but sometimes you need something quick and it just makes the experience way longer. I might as well just shop at Amazon at this point so frustrating. read more

Not my favorite location by I stop by once in a while when in the area. The two story locations are confusing for me and it takes forever to find things. I seem to waste a lot of time when I shop here. The parking here is also not convenient since you have to go up in levels. Not your quick in and out target for sure. Employees are not the friendliest here and you will have a hard time locating one to help you. And if you do get lucky, you will get attitude. Overall I love Target and their products. Specially the Hearth and Hand with Magnolia products. read more

Target - Department Stores Near Me - Van Nuys, California

I dropped by after my job interview. This Target is so Wow. It gave me that feeling upon entering from the ground floor. It has a welcoming atmosphere, well lit, organized and an impressive display of fashionable clothing on the mannequins. I would say they have a good virtual merchandiser. The restrooms were Fully stocked and clean. I just don't like the parking structure especially going up. read more

See all

This Target feels like they are aiming for the most miserable experience. Want an item? It's locked. Want to do self-checkout? You can't. Are you looking for a human to ring your items? They have one poor lady dealing with an absurd line. This is corporate greed at its finest, and I'm done with this place. read more

Honestly, it's a store so you are gonna have some items out of place and things of this nature. The only downfall of this location is the parking structure. There's not enough mirrors and people don't know how to drive so be careful there but most of the employees are pretty cool and upbeat yeah what you gotta get and get out or get it shipped to your house Have fun y'all be blessed. read more

Our 16 year old daughter was hit on and offered mamajuana by a male employee following her around the store. In an attempt to contact (which took almost an hour on two selections days, each day) we finally informed Gerson. A manager, apparently. We were promised an investigation. No call back. No info. Nothing. And now, we will be coming back to this location only one more time. This time with a Civil servant. LAPD. read more

I bought a child's toy for $39 in late June at Target. And today I want to buy the same toy and it is priced $79. This is greedy price gouging. I'm very dismayed that business people are led by greed and not fairness and reasonable profit margins. Business schools are sorely lacking ethics, accountability and community responsibility. read more

Beautifully designed by Target, you'll find products, clothing and housewares you can't get elsewhere. Collabs with high-end designers. Always high quality and value. Exceptional customer service and easy returns. Ample free parking. Always a pleasure. read more

Be careful when you got coffee from this Starbucks at this Target, this is a second time they overcharge me! Be careful not to pick your pocket easily, Today I ordered just a tall coffee, when I checked my Starbucks app I got shocked, the rude and unprofessional cashier EMILY charged me for $3.85!!!! JUST FOR A REGULAR COFFEE! I came all the way from long distance to this Starbucks and I asked her why charged me this much??? She said Starbucks price goes up! And I told her how come? I got a coffee yesterday, she said O no the Starbucks price goes up from April first! I asked her for my receipt she said I couldn't able to give you receipt!!! Then other employee helped me to find a receipt through my app! Guess what THIS GIRL AT THIS BRANCH CHARGED ME FOR CREAMER FOR $0.08!!! EXTRA!!! She still was rude and she never said any apologies! I will never come back to this Starbucks again! read more

Target - Starbucks Overcharging ! They charged me for extra Item!! And the refused to give me a receipt! - Department Stores Near Me - Van Nuys, California

Target located right off the 405 fwy with ample parking in it's own covered garage, which is great for those hot summer days in the valley. This location is 2 stories and has generally been organized when I have stopped by. There have been some instances later in the day where customers left aisles a wreck and they were not tidied up by employees, but hard to fault target for that with staffing issues all over currently. Employees are not the friendliest here, so if you know what you're there for and can find it on your own, you'll be just fine. As with any retail establishment, make sure to check prices at the register when you check out, since there seem to be more price "mistakes" all over with price not getting updated in the system as regularly as they used to be. read more

I went in to purchase a travel suitcase. I pulled a suitcase down that was labeled 119.99 I went to check out downstairs and it rang up as 175.00. I told him that I would replace the suitcase because this is not the price I had chosen. The guy at the downstairs checkout told me to "take a picture of the price" and show it to the checkout back up stares ! I take the picture, go to check out upstairs. I immediately told the lady checking me out that the gentleman downstairs told me to take a picture yada yada yada. She says " anything over 20$ we cannot do" I walked in to buy a suitcase. Not get a full run around. Take your attitude somewhere else. I'm spending over 100$ on a suitcase, I'm not looking for a shifty discount. Get your staff in the same page. Be a little nicer. You're quite literally in customer service. read more

Ok heres where my anger comes in. I am a former employee of T-1307 I always put my customers first before all this contact customer service online. I'm old fashioned I started at target when we used to give those vhs about incoming games. Yeah that target. This target has turned into problem city. Quality control has turned into problems. I bought a floor lamp everything looked good. I found out one of the controllers had a piece missing austin from target.com offered me the piece or a refund. Come on target just give me a new lamp or I will get an attorney and we will talk about quality control and lack of sensitivity and respect to the people you hire. Managers I'm disappointed in you. As a former manager you treated the employees right and trained them right. Now corporation is hurting you and making you hurt leads and supervisors and regular staff. Shame on you Target I expect my new floor lamp tomorrow with an apology. Value for your products downhill. read more

Target - Not bright enough as box described of floor lamp room essentials. - Department Stores Near Me - Van Nuys, California

See all

Lazy managment at this location, they keep refusing to open self checkout. Every time I've been here there are only literally two slow moving cashiers with long miserable lines, I find myself always stuck behind some single mom and her crying child with a basket full of junk when I am just trying to purchase 3 items. What used to be 2 mins to checkout is now 15mins. Also the prices could be a whole alot better too much price gouging going on here for everyday basic items and the quality has significantly decreased on many items as well. IDK about Target anymore. read more

My go to and local target of choice... parking is abundant as there is a five story structure though only two levels to the store itself on level 3 and 1/ground... so if you park on level 2, 4 or 5 you'll have to take the elevator.... finding a spot on the first level is challenging so if you don't mind the adventure feel free to go up. I usually stop in for miscellaneous and seasonal items but once a month visit the pharmacy (partnered with CVS) which is run by very down to earth people who go above and beyond when needed. Whether waiting for a prescription to be filled or picking up I always make time to browse the store... hard to walk out without purchasing anything often. The later half of the year (or at least Fall through Winter) seems to be when they have the best deals and displays and limited time merchandise. I will say that I've seen more quality go into the layout of the store over the years making it easy to navigate and grab n go especially on their end caps. The grocery section gets hit super hard throughout the week I can't tell you how many times I' ve gone in for non-dairy milk, Gardein meatless frozen foods and produce items and them be sold out for the next few days... not sure which manager orders in grocery, but I wished they'd handle this better... I get that sometimes vendors need to replenish... but if you're selling out of things in any area or department... you should consider ordering in bulk... that mini rant aside they have good customer service.... smooth self checkout and good deals. read more

Target - Check Out - Department Stores Near Me - Van Nuys, California

See all

I'll admit I'm not frequenting Tar jay the way I use to pre pani. I've got use to purchasing most of my toiletries at my local grocery store out of sheer convenience, not price. I've stopped in this location a few times looking for very specific items and that's where I'll say they have come in handy. Most recently, Mr. Bezos didn't even have the book in stock I wanted to read last week and guess what... this Target location did! I appreciate being able to check inventory numbers on line and while they may not be completely accurate I think my son noticed just how happy I was when I spotted the last copy on the shelf :) I hate waiting for anything, so one last copy of an out of stock book sitting on the shelf here made my day. Great, friendly service when I asked for a price adjustment since my book was also 20% off. I'd recommend this Target. Parking is plentiful and their self check out lines are super quick. read more

This review is for Jeffrey! I came in and was just doing my usual shopping. He was stocking the creamers and I was looking for milk. He saw me looking around for a specific milk and he came up to me to ask me which one I was looking for and he even scanned the tag in the fridge to see if the item was in stock. I've never had anyone take that extra step especially right now during the holiday time. Thank you so much, def great customer service and put a smile on my face! read more

The parking structure was pretty open and had a second floor to park. The store was overall clean and always seen a worker in each section in case for any questions. read more

The customer service here just sucks. I've been twice for two different reasons - the first was to get a Welcome Kit that target offers when you make a registry. I understand them not having them, but they couldn't tell me when they would get it, where else I could check, how to submit a complaint, nothing. And the reason I went in person was because they never answer their phone. The girl just didn't seem to care. It's now the second time I go and the same girl is there and she returns two of my items and can't put both on a single gift card? So now I have two different gift cards with $10 each. When I tried to ask her to combine she seemed confused and didn't really care. Ugh if I ever go again I hope to get a different rep. read more