Cancel

    Open app

    Search

    Bath & Body Works

    3.9 (61 reviews)
    Open 10:00 am - 8:00 pm
    Updated 2 months ago

    Bath & Body Works Photos

    You might also consider

    Recommended Reviews - Bath & Body Works

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Inside the store
    Peter X.

    My wife wanted to stop by this store while we were shopping inside Westfield Sherman Oaks mall. She at first just wanted to try their free sample of lotions but then got hooked because of their Cyber Monday deal. So we walked inside the store so she can start smelling their products and see what were on holiday sale. The employees here are very nice and helpful when my wife had questions. They even handed us a bag to put anything we plan on purchasing in.

    Purchased items
    Mor G.

    First great experience after 15 years of shopping at various stores in various states and cities. In all of our visits in bath and body works there was always clingy pushy sales people. This store had an exception. A very nice employee named Dalia was genuinely nice and courteous, very knowledgeable and helpful. She helped us find everything we were looking for as well as introduced us to new products we ended up buying. It was hand down our best experience in 15 years shopping there.

    Valeria C.

    Today I went in and of course semi annual sale yay!!! I completely understand for the associates and cashiers it is extremely overwhelming but come on bagging the stuff like its not worth anything is very sad. I don't know maybe it just that associate that doesn't care but a better training should be provided for customer service.

    Wall Flowers  My super Fave scents
    Sheryl B.

    Bath & body is my place for Hand soaps, Sanitizer Spray, Body Lotion, Body Cream, 1 wick candle, 3 wick candle, wall flowers and pocket sanitizer. For the past year (Pandemic) they have long waits and long lines but I still do wait in line just to stock up. I can not live without their hand soaps. The staffs are very pleasant and very knowledgeable with their products.

    Thanks to Piper at Bath and Body for giving me 24 cute headbands for my kids and apologizing to the line behind while they waited.

    See all

    3 months ago

    Helpful 4
    Thanks 1
    Love this 4
    Oh no 0

    3 months ago

    Helpful 42
    Thanks 13
    Love this 45
    Oh no 0

    2 years ago

    Helpful 8
    Thanks 1
    Love this 6
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 3
    Thanks 1
    Love this 3
    Oh no 0

    11 months ago

    Josue was incredibly friendly and helpful. He made the whole experience smooth and pleasant!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Y L.
    0
    12
    0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 6
    Thanks 2
    Love this 4
    Oh no 0
    Photo of Mor G.
    0
    50
    31

    4 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Jo S.
    666
    2376
    15213

    5 years ago

    Helpful 10
    Thanks 0
    Love this 8
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1
    Photo of Sera C.
    100
    1224
    214

    6 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    5 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 4
    Thanks 2
    Love this 3
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Dana K.
    397
    727
    22442

    11 years ago

    Helpful 52
    Thanks 0
    Love this 52
    Oh no 0
    Photo of Kayla B.
    307
    14
    2

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 19
    Thanks 0
    Love this 19
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jihane M.
    204
    21
    3

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Alex A.
    45
    299
    136

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Maryana V.
    296
    311
    121

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of B. H.
    9
    133
    4

    7 years ago

    The staff here is always consistently helpful and super friendly! I always prefer to shop this location.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Gorge C.
    16
    14
    28

    6 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    14 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 4
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Bath & Body Works

    Review Highlights - Bath & Body Works

    A girl named Liz was [wo]manning the register, and simultaneously training two new girls.

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    House of Intuition Sherman Oaks

    House of Intuition Sherman Oaks

    3.7(27 reviews)
    0.8 miSherman Oaks
    $$

    Excellent experience , thank you Robert for helping me out today, will be back . Got incense,…read more Love, Jamaican plum and blessings

    New (buck) moon in Capricorn. Cancer season in full swing with Leo on the horizon, definitely time…read morefor a trip in to my local House of Intuition. Glided in today to this Ventura Blvd meet slightly west of Van Nuys Blvd gem for some spiritual essentials. It was a little busy with a few people in store shopping and exploring. The vibes were good, calm and inviting with Denise on register. I didn't plan to get much but ended up with some patchouli incense, black tourmaline (cleansing aura, dispelling negative energies/thoughts) and apache tea crystals (emotional healing) and a cleansing kit I had recently seen on the HOI online shop. The store had a new brightness to it with a slight shift in displays since my first trip in a few years ago. I stop in once in a blue moon and am definitely glad I strolled in today. The harmony of Fleetwood Mac (via Stevie Nicks) Seven Wonders leading the way. Palo Santo, candles, cards, crystals, kits, stones, charms, tarot, and beyond. This intuitive/spiritual/holistic and more shop is still one I adore. All items are very reasonable in price and of quality. Ample street parking (metered) and local lots being your best access as well as local LA Metro bus transit. I'm roughly a twenty to twenty five minute walk away. So when the weather is nice I definitely find my way here. The service is great and all the staff is extremely knowledgeable. They have a little over half a dozen locations with the Echo Park store being their flagship. The Sherman Oaks store being their only San Fernando Valley shop and one I implore you to explore. Open from 11am to 7pm all seven days of the week, "If I live to see the seven wonders.... I'll make a path to the rainbow's end..."

    Photos
    House of Intuition Sherman Oaks
    House of Intuition Sherman Oaks
    House of Intuition Sherman Oaks

    See all

    General Wax - Candle fragrance oil

    General Wax

    3.9(114 reviews)
    4.0 miNorth Hollywood
    $$

    I'm usually not so long-winded with my Yelp reviews, but I had reserved a chunk of my afternoon for…read morea visit to this store, so I clearly have plenty of time on my hands right now... I discovered General Wax earlier this year when I thought candle making would be a fun hobby. I brought a friend along to their North Hollywood location for what was advertised as an educational class. Unfortunately, it didn't seem like a class much at all but more like an activity. The 'instructor' claimed to sell her own candle creations, yet seemed surprisingly unknowledgeable. Our group was outspoken and asked lots of questions, but she was incredibly vague and nonchalant. When asked basic technical questions like how different fragrances react with specific waxes or how to choose the right wax for a project, she couldn't even provide clear answers. I really didn't learn much of anything at this paid class. (Fyi, I turned to YouTube!) The store itself is spacious and well organized, but be very careful with their pricing. I've found that many of their supplies are significantly marked up compared to local craft stores or Amazon. For example, I bought a digital scale here that turned out to be a non-functioning and non-reliable piece of trash. After some research, I realized they charged me three times more than better models available online. Thankfully, I was able to return it. Their fragrance selection and quality is mostly great and I do like their wax. The staff doesn't go out of their way to help but are approachable and friendly. What prompted this review today was a total lack of communication regarding their hours. I checked their website before leaving my house to ensure they were open. The only holiday closure banner on their website was for a holiday that happened months ago (labor day). After a 40-minute drive, I arrived to find the gates closed. I had to pull over and call, only to hear a recording stating they are closed for the next 10 days for holidays and inventory. It's incredibly irritating to waste that much time and gas because a business can't be bothered to update their website. Honestly, it shows that they don't really value their customers or their time.

    I saw an ad on instagram and was really happy to see it was so close to my house…read more So I treated a friend and myself for a candle making class and it was really fun and affordable. We really enjoyed the experience and the instructor was friendly and answered everyone's questions. We received a coupon to purchase things after the class so I have supplies and new skills to make some candle gifts! Plenty of parking! Enjoy!

    Photos
    General Wax - Taper candles

    Taper candles

    General Wax - Fragrances

    Fragrances

    General Wax

    See all

    Sherman Oaks Beauty Collection - Experience the rich, warming scent of Molton Brown Tobacco Absolute Bath & Shower Gel the perfect match for crisp autumn days .
Let every

    Sherman Oaks Beauty Collection

    3.7(226 reviews)
    0.7 miSherman Oaks
    $$

    First time in this store and I am amazed by all the great products (love my Rilastil and…read moreBumble&Bumble) and knowledgeable, friendly staffs they have. Store is clean, especially the cosmetic area. It's an all-in-one place for me to shop. Will definitely be my go-to for my personal needs and gift ideas! Be back soon! btw don't forget your punch card at checkout!

    I've been going to this store forever even since I moved farther away where there are many other…read morebeauty supply stores . But I chose loyalty and they were always nice and informative. So... bought a curling iron and said if it doesn't do the job can I return it but not for store credit. Yes just bring it back in a few days with the receipt. Well I did that today and the owner who is having hard times (as we all are) said no only store credit ... I repeated what the salesgirl said and still wouldn't budge .... What ever happened to customer loyalty and respect .... She said ok I'll take it back but 20% off. I said what's the 20% for? The salesgirls time... I said that's her job she gets paid for that. You should be paying my gas for coming here which after this probably won't happen again I said fine... if it's more important to have $30. than my loyalty to your store you lost a customer. Then she asked if I wanted some samples .... Samples I said .. no all I would have wanted was respect... I hope the $30 was worth it. Never again. You lost me.

    Photos
    Sherman Oaks Beauty Collection - The Lalicious Sugar Kiss scrub and shower oil bring texture therapy to your daily routine, a moment of softness you can see and feel.

    The Lalicious Sugar Kiss scrub and shower oil bring texture therapy to your daily routine, a moment of softness you can see and feel.

    Sherman Oaks Beauty Collection - The Hydrating Body lotion by Pure Fiji refreshes and softens your skin with pure coconut milk and exotic island botanicals.

    The Hydrating Body lotion by Pure Fiji refreshes and softens your skin with pure coconut milk and exotic island botanicals.

    Sherman Oaks Beauty Collection - The Rose Dunes Body Wash by Molton Brown transforms your shower into a fragrant escape -- blending warm rose with sensual amber notes.

    See all

    The Rose Dunes Body Wash by Molton Brown transforms your shower into a fragrant escape -- blending warm rose with sensual amber notes.

    Bath & Body Works - cosmetics - Updated May 2026

    Loading...
    Loading...
    Loading...