I always come to this Lowe's because it's convenient. However, I never really get exceptional…read moreservice here. They just tell you where to go and look on your own. This is why I had to do a return because I really didn't have enough help and the item the person told me to get was too big. They do have a huge selection with quality, but they are very expensive in my opinion. I do like how they run the return line because it goes quick. Just note that you do need your receipt though!! It's plenty of parking here!

Large self park parking lot located on the corner of Corbin and Nordhoff St…read more This location has easy to find items since everything is located at its designed areas. The staff is helpful and friendly. I was just looking for an extension cord and found it. Overall, I will come back to this location.

Great local Hardware store. Great service and prices, good place to have nearby before going to a…read morebig brand.

*DO NOT PATRONIZE THIS STORE*…read more It was just before closing time when I called Granada Hills Hardware and asked if they had a Delta shower faucet cartridge. The man on the phone told me he did, so I got there in time to buy it. When I got there, he opened the package further (as it was already opened) to compare the two- and he said it would work. It didn't. I went back to the store and told the owner that the one he sold me was incorrect. When I asked for a refund, he stated that "there was a part missing from the top." It was not missing anything. The model he sold me was slightly smaller in length and was the incorrect part number according to Lowe's (which did sell me the correct part). I told him it wasn't missing any parts, but he called me a liar. He saw the item was new and unused, proving him wrong. When that didn't work, he said he won't refund it because the package was opened. It was... by him. I watched him open it. He called me a liar again. I went to my bank and disputed the charges- and was told I'd be issued a refund, and Granada Hills Hardware will have the charges reversed. Nobody likes to be called a liar. It could've been real easy, but your pride got in the way when you didn't like to be proven wrong. Now, I get to keep the cartridge, and a refund of $59.12 through my bank... and you get to keep a 1 star yelp review. Was it worth it?

ive been looking for a cone washer for weeks they spent time reserching and found the right part…read moreand the price was great service above and beyond expectations

This place continues to provide great service to me every time I go into the store. Staff is…read moreextremely friendly and knowledgeable. They are very well stocked with a little bit of everything for the homeowner or contractor. Prices are very good compared to all the other hardware stores. I will be coming back to shop here when I am in need of more things for my home projects.

Got a lot done today at Ace: kitchen knife sharpening, make backup copies of house keys, and picked…read moreup an online order for mason jars on sale. Ailien was so helpful and so sweet. She seems to be more senior (experienced) on the team because she definitely knew all the answers, like setting up the knife machine and finding my missing order and making it right. Ace has sooo much you can get here. I forgot you can buy grills, meat seasoning, picture hanging, gardening tools and so much more here. Next time I ought to budget way more time to meander and check out everything I need for my home and yard.

Location 4 stars: In the Porter Ranch Town Center's West end, in the former Toys R Us building…read more Plenty of free self parking on premises. Venue 4 stars: Large and modern. Well structured and offering a full selection of DIY and home and garden goods. They are not as builder/contractor oriented as say Home Depot or Lowes, but great for everyday needs. One great thing is that they are never busy. It is easy to get in and out quickly. Main reasons that I could see for the lack of crowds compared to other hardware superstores is the low turnout of contractors and the higher prices (discussed further down). Service 3 stars: I have always found this aspect of Ace Hardware hard to rate. Sometimes you walk in and there are smiling faces everywhere, greeting you and asking you if you need any help. Other times you will not find anyone to assist you and keep wandering the aisles. Overall service is better than Home Depot or Lowes but it could also be much better! Merchandise 3.5 stars: Again not as elaborate as Home Depot or Lowes, but good enough for a neighborhood hardware superstore when you need something quick. Convenience 4.5 stars: For me, they are the closest hardware superstore, about a mile away. Next closest are Lowes in Northridge (4.5 miles) and Home Depot in Canoga Park (7.5 miles). Not having to fight traffic, compete for parking spots, parking next to huge work trucks and getting dinged by them or the lumber carts, and not paying extra for gas is worth it, especially when I need something in a jiffy. Prices 2 stars: Generally much higher than Home Depot or Lowes. In one instance, a part that was $10.99 at Lowes, Home Depot AND Amazon, was $13.99 at Ace. This is 27% higher! Now every price may not be this much higher but as a general rule always expect to pay more for the convenience. The Bottom Line 4 stars: Convenience and lack of crowds wins it for me!

Lately I've spent so much time at Home Depot than I have been in years. Renovating comes with…read morecontinuous returns to the motherland. It's like you think you garb everything you need. Your list in hand, checking off all the things you need. One after the other and then what, you get home and there's something else that's needed that you forgot to add. The good thing about this location, it's not far. An easy trip, plenty of parking which is a major plus anywhere you go these days. As we get older, in my case. I have no need in looking for parking anymore. I'm all about going somewhere that I know it's easy to maneuver and park. This location, plenty. Pretty much all of them have good parking, well in the valley. Plus the service has also been amazing each and every time. They basically know you lately. Plus the little joke of, we'll see you tomorrow....LoL... This visit, I needed to pick up new socket and whatever the plug things are called as well as a new light fixture. Clearly this is not my department. The selection was great. Loads of things to choose from. Even bringing in what I already had and trying to find something similar, there was a good amount to choose from. With all different types. Light fixtures, they have a good selection but limited to what I was looking for. Something simple and small. Mange to find something but what I did like, they ran out. Service was great in the fixture department. The employee that helped us with our questions was excellent. She even gave us some suggestions and advices on what to use. Customer service like that is what brings us back to this place. Of course grabbing what we need, but let me probably say. I'll be back again, I pretty sure. Also layout is pretty explanatory. It's all marked with the banner down each isle. If there's something you need, there's plenty of staff on hand to help.

THE THIRD TIME IN A ROW, THE ONE ISLE I NEED TO GO TO IS CLOSED OFF!!!…read moreThis is not an exaggeration or a story made up to sound crazy. It's literally three different times I've come here for DIFFERENT things. I get it, that happens from time to time, but how about doing your stock work AFTER the customers are out. I'm done with you Home Depot. Well... Bye...

Great little spot. They didn't have what I needed today because what I need it today was something…read morevery specific. But it seems like they would normally have what I normally need which is a variety of things, but just not today Because what I needed it was so specific that I would not blame anyone for not having specifically what I need because it was so specific. Trust me. Nice guy working. Greeted me and tried to help me - but like I said before - my needs were too specific today. Maybe a sandwich will help me in the meantime. Thank you

Terrible. Stay away from these guys. Had keys made and the keys didn't work. I asked for refund and…read morethey wouldn't give me refund. The guy working said the main guy wasn't around and I can take store credit or come back during the week. What a mess.

Love Ganahl they usually have what I need I mostly order…read morefrom Mark who does and amazing job with service They load for me No place better The returns are easy I'm headed back there now Need some additional items

Have always delivered quality products when ordered on line. No splits or curved boards. Great…read morequality.

Not open. 12:42 pm on Saturday. Not open even though the stated hours indicate it. Hhhhhhhhhhread more

Great customer service and parts which are hard to find elsewhere…read more Also, provide good advice for people with do it yourself home projects.

Not even 5 minutes after getting in store, a representative helped me out. Since the item I was…read morelooking for wasn't out on the shelf he (wish I got his name) went in the back to see if they had any. Didn't have to wait long he came back with what I needed. Went to checkout and even though there wasn't that many in line another cashier opened a another and called me over. Kudos to this place. Now that's customer service. All was very friendly and helpful. Very organized. Keep up the great job!!! I'd give this a 10 if it had that many stars.

I stopped by this Harbot Freight this morning to get some heavy duty gloves. I know that this store…read moredoesn't have much parking and also in a busy street so I came right in the morning when they open. I found parking easily and they already had other customers there as well. When I walked inside, the man working the cashier greeted me and I found the gloves I wanted right at the front. I still took the time to walk around the store to see what they had. I stumbled upon the car detailing area and they had some good products here. I then saw some more gloves and switch out to a smaller size of the same ones I got from the front. I had a good time here and had no issues.

I brought in three lawnmowers and four Weedwhacker and they were able to finish them under one to…read moretwo days. I will highly recommend their service.

Got my generator back up and running on time and on budget. Extremely competent and honest techs…read morethat will tell you exactly how it is. Highly recommended.