Tried to charge me 7.00 dollars for a hose clamp, 1.75. else where, Lookoutread more

I like to give as much business to the smaller, local places as I can, but I have to say I don't…read morethink I will be coming back here. The staff didnt seem to interested in helping me, then sent me to the wrong area of the store for duct tape. The prices are, as expected, much higher than a Home Depot or Menards.

This place is just absolutely amazing. My coworkers and I decided to check out this place before…read moreChristmas since it's all decked out for Christmas. The waiting area was decorated with a grinch theme. Looked absolutely amazing. We all got drinks and ordered a charcuterie board. Everyone enjoyed their drinks and the charcuterie board was enjoyed by all. It's for sure a must try place.

I seen AHS on social media a few times and wanted to check it out. Reservations are HIGHLY…read morerecommended as it's a smaller more intimate speakeasy. They text you code word when you confirm your reservation which is a fun detail. The entry was decorated grinch theme which I thought was part of the speakeasy, super cute but when you enter its regular also really cute! Loved the decor overall. We ordered a few drinks - Marilyn's Nightcap, Breakfast at Tiffany's, The Red Light & White Russian w/ Love. All the drinks were really good and reasonably priced. Staff were nice and helpful! Overall the menu was fun, vibes were great. They do have a stage and looked like they setting up for live music as we were leaving.

Stopped in yesterday... to use a Welcome to the Neighborhood coupon Was promptly greeted upon…read moreentering & asked what I was looking for? He directed me to exactly the location in which aisle to proceeded to. I chuckled on my way out....imagining the instance. As I looked around @ the end of the aisle, back of the store... I heard a faint dinging, buzzing... didn't think anything of it... until the same greeted me employee appeared... "you can't be back here". That was the dinging! Letting them know someone had "trespassed". In my defense... it's not like I walked in to a roped off area or closed door! To me, a customer, it just looked like another aisle! I was standing in front of this aisle of snacks & a few shovels....thinking I could use my coupon for a shovel. Once the employee appeared, I had him give me a price for the shovel, I moved on. The coupon was $10 off $20... I found two $9.99 window plastics.... as I made my way to the register mentally trying to think of what I will find to put me at or above the needed $... Thank you! The cashier gave me a $10.79 total and I was on my way! Thank you Ace for the friendly service. You are my closest hardware store so I now know where is the employees only section to not cross in to. Cheers

Every associate had an attitude like you bothered them & they had better things to do. Would never…read moregive them business again I would not even give them 1 star

I don't live in this area so this was more like, 'I need something and there's an Ace'. The store…read moreis filled from floor to out of reach with merchandise. Within seconds of making eye contact I was helped, led to my product, paid and out the door. If I lived in the area I'm sure I would be a regular. There were some interesting impulse items in clear eye view on the way out but my resistance held up and I avoided buying what I really didn't need.

The BEST and only store for ALL my hardware needs. Personable and helpful. Why should I go anywhere…read moreelse? The store manager, here, Bryan is the best! Thank you for all your help over the years.

My wife and I had never had an issue with Lowes. We have had our kitchen installed and that went…read moresmoothly. We ordered a custom front door, that is taking some time, but again, its custom, so the wait is understandable. We will always choose Lowes of Home Depot! We just don't like giving our money to racist bigots!

Ordered a washer and dryer set on Sunday and they said it was in stock at another store and would…read moredeliver Tuesday. Received a text on Monday verifying delivery on Tuesday. Tuesday at 10:30am: No word, no show, so I called. AI bot said delivery was scheduled next week. Took forever to get past AI bot and phone rang a long time. Was told dryer was in but washer was not. Would not know when it would arrive from manufacturer so delivery is tentatively set for the next week. Took the day off and the door off for no reason. Was totally lied to by sales person and was not correctly informed of delivery by text. Do Not order from Lowe's. If it isn't ready to be picked up, you won't get it delivered when told you would be receiving your order.

I started going to Hugo Feed Mill after the Centerville Pet Store closed down (very sad about…read morethat). I'm a strong believer in supporting locally owned businesses, and needed a new place to buy my birdseed. My husband has been coming here for years and has always spoken highly of it. I simply never had a need to go here before, but now I do and intend to continue to patronize it! Very friendly staff.

I LOVE this store! Great staff, especially Todd. He is so smart and knowledgeable about EVERYTHING!…read moreHe always has an answer! Kay and Pat

So I did an online order recently for a new shower head at this location that was in my e-mail box…read moreon sale which I needed one anyway. So I clicked it, online pick up bada-bing, bada-boom get text saying it's ready ez-peezy. Great! So I plan on picking it up on my route to where I was going later on. Rolled up to the store to pick it what I already paid for online that someone grabbed for me, even better! Big sign when I walk in, saying pickup order here, perfect exactly what I was looking for. I go over there, there are 3-4 staff standing there, another doing returns. They weren't that busy, couple people in front of me but one of them was being a pain in you know what to the staff. So of course this guy is whining and complaining about his counter top, holding other people up, getting 3 people involved, manager had to come over sort it out. Fine whatever, people are a giant especially when dealing with the general public. I waited, waited some more and then some. One staff member left to go on break or something after saw I was standing there for a while. The manager was coming over to help Mr. Sandy Pants about how quickly he needs his tile which I guess takes 3 staff members and a manager to solve this dudes issue. Don't get me wrong, just watching him from being, he was being a paint to Home Depot's staff, nothing out of line just TLC. Here is where the breakdown happens, the assistant manager comes over to square this guy up and get him on his way. Meanwhile the other staff members are all standing there the entire time with the manager who at this point is passed off this guy so they can get back to work. The guy is going none stop but as a manager like come on man, stand up own the situation, tell your staff to help the next customer and deal with this guy, fix his problem and move on. Whatever I sucked it up, waited and waited for my express order that was already paid for online, already picked out, already got confirmation it's ready for pickup I was expecting in and out. Not a 20 min deal with some crabby pants on counter tops and another friendly customer who was doing a special order project. I'm just observant that way. So to wrap up, the manager handles this guy, gets down, the other associate goes to help another associate and the manager walks out from the customer service to go back to whatever he was doing. So I stopped him, I'm like hey boss I'm been standing here 20 min, no way says nothing, someone goes on break, takes 3 people to solve some knuckleheads customer problem. Can you just do me a solid, grab my small order that's sitting right there paid for, I sign, I leave, hello, goodbye that's it. Not exactly express. He said sure no problem and after that I was in and out but the fact that had to ask when he say me standing there the entire time even before he came up. It would have been faster to drive Menards, pick it out myself then I did waiting. So home depot sends me a follow up survey to my e-mail about my recent online order experience. I said what the heck, I know home depot values customer service so I decide to fill it out. Did I have any intentions of coming on Yelp to leave 1 star review cause I had to wait some extra time, of course not but it did leave for a not so great experience for express pickup. My feedback was straight forward saying it doesn't make any sense to put express pickup at the customer service desk filling out special orders and credit card apps that stuff takes forever. That's like saying 400 max items at the express lane super market. To wrap up, I expressed by opinion very honestly which part of the reason I'm on this platform and I'm just like that in general. The reason for the 5 stars, someone from Home Depot called me today regarding exactly what I filled out to a T. Not some non-sense scripted customer service center. I'm sorry but I can't remember your name who called me but she say she has been in the business 20+ years and you can absolutely tell. Does her job like a rock star. The best part, she gets the big picture. She reshaped my mindset of Home Depot. It doesn't matter how much the item was or whatever. It was a cheap shower head, but she treated it no different than if a mistake would have happened on a $10,000 job or $20,000 or whatever. The person that called understood the value of maintaining customers. I like home depot before but she said they were sorry, they aren't prefect, are making changes to improve serious A+ customer service skills as a manager. Home depot should absolutely have you training other manager customer service. That call could be thousands of dollar if not 10's over the years with home improvements, remodels, projects what have you. Not saying I won't ever go to another Low's or Menards again but I have never been so impressed on how a massive corporation handled not not even a bad review but just a feedback survey which I don't even usually do. This person gets how the world works. Made my day, ty!

Jason with customer service and Max in management were SUPER helpful in assisting the purchase and…read moredelivery of our mower! They went above and beyond in service and support, Highly recommend the Coon Rapids Home Depot location for any home improvement or shopping! Best customer service!

The store is well kept and has VERY friendly team members. Some of the friendliest in the business…read more On multiple occasions I have had someone at check out take me back through the store to find the items I couldn't. This location has been a project saver for my irrigation rebuild, ceiling fan installs, and deck project. They have a great selection of Simpson products and Hunter accessories. The online orders are seamless from the app and the store is kind and accommodating when they don't meet needs or don't perform.

I think that this is a good store. Short of staff though. They take care of veterans. I thinkread more

We've given this location a bunch of tries since it is located near us, and unfortunately recently…read morethe customer service has been poor, at best. It's the type of place where the employees are visibility annoyed if you ask them a question, and they lack knowledge of products (or don't care enough to help). We spent 10 minutes today trying to purchase mulch that was not in their system, and we were treated as if we were the issue (and had to investigate the issue ourselves, since the manager was unwilling to step in (she was standing next to us and knew what was going on), and the nice employee helping us did not know what to do. I absolutely hate to bash local businesses, but the manager at this location has set a toxic standard for customer care, and I would unfortunately avoid this location if you can. Fool me once....you know the rest...

This store is the best! Never too busy, great selection, and stellar customer service. I was in on…read moreSunday, 6/14, and Kenzie helped answer all of my questions and select a drill. If she wasn't quite sure of an answer, she made sure to find out. Thanks for your help, Kenzie; and to all of you for your friendly and welcoming customer service. Also, great plant selection outside the store! See you again soon! :)

There are times I have to shop Menards. But,...if they cannot offer me their (often) baited rebate…read moreprogram of 11% sale pricing at the register, I usually will search for my needs elsewhere. Having to mail in receipts, wait for the rebate used as bait to bring me back in isn't respective of the customer. If Menards would like to see me in their stores more often sharing my hard-earned cash, they need to honor any sale discounts/savings at the register at the time I'm checking out.

Menards is a money trap in my opinion. No matter which one I go to, I end up spending way too much…read more Menards is always great, plus I went early on the morning and they were super helpful. Especially the gal at the paint counter. Wish I would have got her name to praise for her knowledge, but alas, I didn't. Overall, great place and experience!