Always in search of a nice speakeasy experience, we came across Anoka Hardware Store while in…read moreMinneapolis before heading off to visit friends. It was a bit of a trek through rush-hour traffic from our hotel but so completely worth the trip. Discretely located through a door marked only by a red light above it we were warmly greeted by gentleman behind the hardware counter. We were prepared to answer with the password to let us in but for some reason it wasn't asked. No big deal. You are then sent through a door into the beautifully dimly-lit space of the speakeasy. There is plenty of seating, with small tables and some booths. We were shown to our table and greeted by one of the great, friendly hostesses. Drinks are ordered directly at the bar with one of the attendants. You immediately pay for your order which will then be brought to your table. Different but really a nice idea. The music was also nicely unique, with a mix of oldies from the 50's and 60's. An old black and white James Cagney movie played silently on one wall. In terms of the cocktails I have to say these are some of the most delicious and finely crafted drinks I've enjoyed. I began with the Start Your Engine, a delicious gin-based drink. My wife had an absolutely fantastic smoked Old Fashioned, smoked in a large box for a minute or two. Wow! Probably the best we've ever tasted. My second drink was another gin cocktail, the Last Word, which I'd been wanting to try for some time. A fine gin supported by green Chartreuse and lime, this was simply sublime. Highly recommended. The bar and menu is quite varied and extensive, so you're sure to find something to your liking. The space has a great vibe and mellow ambiance. Sufficiently dark, cozy and very nicely and eclectically decorated. Service was outstanding and informative. Reservations are recommended. Like many such places you are "limited" to 90-minute timeframes, which sometimes seems like not enough but ultimately works quite well. The quality of the cocktails, space and service all make for a really enjoyable time. Well worth many visits.

Minneapolis's best kept secret ;) a hardware store with a lot to offer. I especially enjoyed the…read morebeautiful charcuterie board and the breakfast at Tiffany's drink - wasn't too alcoholic, it was sweet and yummy. Ambience is spot on, a beautiful spot. Your reservation is timed, but you can hang out front afterwards if you'd like! Also, love the shovel supplies.

Stopped in yesterday... to use a Welcome to the Neighborhood coupon Was promptly greeted upon…read moreentering & asked what I was looking for? He directed me to exactly the location in which aisle to proceeded to. I chuckled on my way out....imagining the instance. As I looked around @ the end of the aisle, back of the store... I heard a faint dinging, buzzing... didn't think anything of it... until the same greeted me employee appeared... "you can't be back here". That was the dinging! Letting them know someone had "trespassed". In my defense... it's not like I walked in to a roped off area or closed door! To me, a customer, it just looked like another aisle! I was standing in front of this aisle of snacks & a few shovels....thinking I could use my coupon for a shovel. Once the employee appeared, I had him give me a price for the shovel, I moved on. The coupon was $10 off $20... I found two $9.99 window plastics.... as I made my way to the register mentally trying to think of what I will find to put me at or above the needed $... Thank you! The cashier gave me a $10.79 total and I was on my way! Thank you Ace for the friendly service. You are my closest hardware store so I now know where is the employees only section to not cross in to. Cheers

Every associate had an attitude like you bothered them & they had better things to do. Would never…read moregive them business again I would not even give them 1 star

I don't live in this area so this was more like, 'I need something and there's an Ace'. The store…read moreis filled from floor to out of reach with merchandise. Within seconds of making eye contact I was helped, led to my product, paid and out the door. If I lived in the area I'm sure I would be a regular. There were some interesting impulse items in clear eye view on the way out but my resistance held up and I avoided buying what I really didn't need.

The BEST and only store for ALL my hardware needs. Personable and helpful. Why should I go anywhere…read moreelse? The store manager, here, Bryan is the best! Thank you for all your help over the years.

My wife and I had never had an issue with Lowes. We have had our kitchen installed and that went…read moresmoothly. We ordered a custom front door, that is taking some time, but again, its custom, so the wait is understandable. We will always choose Lowes of Home Depot! We just don't like giving our money to racist bigots!

I will never buy an appliance from this store. I hardly walk into this store. Two employees were…read moretalking and you would think they would ask if I needed help. they saw me looking at refrigerators. Finally I walked up to them and the guy with his back to me just turned his head asked what I needed. really? You can't even turn to face me? WTH.. I am done with this store if they are that lazy !!!!!!!!!

I started going to Hugo Feed Mill after the Centerville Pet Store closed down (very sad about…read morethat). I'm a strong believer in supporting locally owned businesses, and needed a new place to buy my birdseed. My husband has been coming here for years and has always spoken highly of it. I simply never had a need to go here before, but now I do and intend to continue to patronize it! Very friendly staff.

Love this place that has been here forever. Great place to get bird seed, small hardware items,…read moreservice for lawn mower and snow blower, etc. Friendly staff.

So I did an online order recently for a new shower head at this location that was in my e-mail box…read moreon sale which I needed one anyway. So I clicked it, online pick up bada-bing, bada-boom get text saying it's ready ez-peezy. Great! So I plan on picking it up on my route to where I was going later on. Rolled up to the store to pick it what I already paid for online that someone grabbed for me, even better! Big sign when I walk in, saying pickup order here, perfect exactly what I was looking for. I go over there, there are 3-4 staff standing there, another doing returns. They weren't that busy, couple people in front of me but one of them was being a pain in you know what to the staff. So of course this guy is whining and complaining about his counter top, holding other people up, getting 3 people involved, manager had to come over sort it out. Fine whatever, people are a giant especially when dealing with the general public. I waited, waited some more and then some. One staff member left to go on break or something after saw I was standing there for a while. The manager was coming over to help Mr. Sandy Pants about how quickly he needs his tile which I guess takes 3 staff members and a manager to solve this dudes issue. Don't get me wrong, just watching him from being, he was being a paint to Home Depot's staff, nothing out of line just TLC. Here is where the breakdown happens, the assistant manager comes over to square this guy up and get him on his way. Meanwhile the other staff members are all standing there the entire time with the manager who at this point is passed off this guy so they can get back to work. The guy is going none stop but as a manager like come on man, stand up own the situation, tell your staff to help the next customer and deal with this guy, fix his problem and move on. Whatever I sucked it up, waited and waited for my express order that was already paid for online, already picked out, already got confirmation it's ready for pickup I was expecting in and out. Not a 20 min deal with some crabby pants on counter tops and another friendly customer who was doing a special order project. I'm just observant that way. So to wrap up, the manager handles this guy, gets down, the other associate goes to help another associate and the manager walks out from the customer service to go back to whatever he was doing. So I stopped him, I'm like hey boss I'm been standing here 20 min, no way says nothing, someone goes on break, takes 3 people to solve some knuckleheads customer problem. Can you just do me a solid, grab my small order that's sitting right there paid for, I sign, I leave, hello, goodbye that's it. Not exactly express. He said sure no problem and after that I was in and out but the fact that had to ask when he say me standing there the entire time even before he came up. It would have been faster to drive Menards, pick it out myself then I did waiting. So home depot sends me a follow up survey to my e-mail about my recent online order experience. I said what the heck, I know home depot values customer service so I decide to fill it out. Did I have any intentions of coming on Yelp to leave 1 star review cause I had to wait some extra time, of course not but it did leave for a not so great experience for express pickup. My feedback was straight forward saying it doesn't make any sense to put express pickup at the customer service desk filling out special orders and credit card apps that stuff takes forever. That's like saying 400 max items at the express lane super market. To wrap up, I expressed by opinion very honestly which part of the reason I'm on this platform and I'm just like that in general. The reason for the 5 stars, someone from Home Depot called me today regarding exactly what I filled out to a T. Not some non-sense scripted customer service center. I'm sorry but I can't remember your name who called me but she say she has been in the business 20+ years and you can absolutely tell. Does her job like a rock star. The best part, she gets the big picture. She reshaped my mindset of Home Depot. It doesn't matter how much the item was or whatever. It was a cheap shower head, but she treated it no different than if a mistake would have happened on a $10,000 job or $20,000 or whatever. The person that called understood the value of maintaining customers. I like home depot before but she said they were sorry, they aren't prefect, are making changes to improve serious A+ customer service skills as a manager. Home depot should absolutely have you training other manager customer service. That call could be thousands of dollar if not 10's over the years with home improvements, remodels, projects what have you. Not saying I won't ever go to another Low's or Menards again but I have never been so impressed on how a massive corporation handled not not even a bad review but just a feedback survey which I don't even usually do. This person gets how the world works. Made my day, ty!

Very poor customer service. We bought a lawn mower there when we opened the box there was a part…read moreloose. We called the manufacturer and after 2 days of trying to get some help they said take it back to home Depot. But home Depot said since we opened the box they wouldn't take it back. Even though we never used it. I finally called cooperate headquaters and they agreed to trade for a different one. We would sooner have our money back after all this hassle. And their printed policy on the counter said gasoline engines could be returned for 30 days. But the supervisor said it didn't apply to lawn mowers.

The store is well kept and has VERY friendly team members. Some of the friendliest in the business…read more On multiple occasions I have had someone at check out take me back through the store to find the items I couldn't. This location has been a project saver for my irrigation rebuild, ceiling fan installs, and deck project. They have a great selection of Simpson products and Hunter accessories. The online orders are seamless from the app and the store is kind and accommodating when they don't meet needs or don't perform.

I think that this is a good store. Short of staff though. They take care of veterans. I thinkread more

We just stopped in for the $10, 20 pound propane refill. Special July 2 through July 4. So we…read morestopped on July 4. Called ahead to make sure we could fill our 30 pound tank. We were told no problem. We arrive and we are told it is not possible. And as we were walking out the door we were told to "go somewhere else" very rudely. WTF?! Could you be any more rude? We will not return.

We've given this location a bunch of tries since it is located near us, and unfortunately recently…read morethe customer service has been poor, at best. It's the type of place where the employees are visibility annoyed if you ask them a question, and they lack knowledge of products (or don't care enough to help). We spent 10 minutes today trying to purchase mulch that was not in their system, and we were treated as if we were the issue (and had to investigate the issue ourselves, since the manager was unwilling to step in (she was standing next to us and knew what was going on), and the nice employee helping us did not know what to do. I absolutely hate to bash local businesses, but the manager at this location has set a toxic standard for customer care, and I would unfortunately avoid this location if you can. Fool me once....you know the rest...