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    The Home Depot

    2.1 (31 reviews)
    Open 6:00 am - 9:00 pm

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    Empty hook for 5 weeks...and counting?  Come on, Garden Department Head, get it with it!
    Maxx M.

    Management seems to really be slipping at this location. 1. I always seem to have a hard time finding employees to help me in various departments. Sometimes -- I swear -- it seems like they're actually dodging me from one aisle to the next as I'm obviously searching for a human to help me out. 2. They have a big problem with out-of-stocks and replenishing product! For example, I looked for a Toro Lawn Mower (Briggs & Stratton) air cleaner 5 weeks ago. Of course, the spot was empty! The employee said there were 9 in-stock. Really, where are they? Last week, I complained to the assistant manager (who was sarcastic). This week: still an empty hook. Don't you think that the Garden Department Head, after walking past an empty spot for the 300th time, would do something? I've also been buying 6 foot metal T-posts for 3 months until the bin was empty, never replenished. Where's the Building Materials Department Head? Don't they notice the empty bin after walking by a few hundred times? I complained to the manager last week about the posts too. She said they had over 200 that were missing. Some of them showed up in the bin tonight though. What the heck? 3. The frosting on the cake is sarcasm. When I talked to one of the assistant managers, she was unfriendly and sarcastic. Her name is Leah. This was irritating since I was being calm and professional. And I'm a loyal customer. Get it together, Coon Rapids Home Depot! You're forcing me to shop at Menard's and on-line at home. -Daddy Maxx Retro

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    8 years ago

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    3 years ago

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    8 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    7 years ago

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    10 years ago

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    14 years ago

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    6 years ago

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    16 years ago

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    Home D.

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    11 years ago

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    11 years ago

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    10 years ago

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    10 years ago

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    Home D.

    Amanda, did you end up having to pay a difference? -TeamCare

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    9 years ago

    Jackie did an excellent job and was very helpful. Recommend for home products and friendly service. See Jackie for questions.

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    10 years ago

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    11 years ago

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    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    Here is where the breakdown happens, the assistant manager comes over to square this guy up and get him on his way.

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    Ace Hardware - Storefront from website

    Ace Hardware

    4.3(10 reviews)
    5.0 mi
    $$

    Stopped in yesterday... to use a Welcome to the Neighborhood coupon Was promptly greeted upon…read moreentering & asked what I was looking for? He directed me to exactly the location in which aisle to proceeded to. I chuckled on my way out....imagining the instance. As I looked around @ the end of the aisle, back of the store... I heard a faint dinging, buzzing... didn't think anything of it... until the same greeted me employee appeared... "you can't be back here". That was the dinging! Letting them know someone had "trespassed". In my defense... it's not like I walked in to a roped off area or closed door! To me, a customer, it just looked like another aisle! I was standing in front of this aisle of snacks & a few shovels....thinking I could use my coupon for a shovel. Once the employee appeared, I had him give me a price for the shovel, I moved on. The coupon was $10 off $20... I found two $9.99 window plastics.... as I made my way to the register mentally trying to think of what I will find to put me at or above the needed $... Thank you! The cashier gave me a $10.79 total and I was on my way! Thank you Ace for the friendly service. You are my closest hardware store so I now know where is the employees only section to not cross in to. Cheers

    Every associate had an attitude like you bothered them & they had better things to do. Would never…read moregive them business again I would not even give them 1 star

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    Lowe's Home Improvement

    Lowe's Home Improvement

    1.8(36 reviews)
    5.8 mi
    $$

    Ordered a washer and dryer set on Sunday and they said it was in stock at another store and would…read moredeliver Tuesday. Received a text on Monday verifying delivery on Tuesday. Tuesday at 10:30am: No word, no show, so I called. AI bot said delivery was scheduled next week. Took forever to get past AI bot and phone rang a long time. Was told dryer was in but washer was not. Would not know when it would arrive from manufacturer so delivery is tentatively set for the next week. Took the day off and the door off for no reason. Was totally lied to by sales person and was not correctly informed of delivery by text. Do Not order from Lowe's. If it isn't ready to be picked up, you won't get it delivered when told you would be receiving your order.

    I went to Lowes in Blaine to order some custom blinds and have them installed by Lowes. Their…read moreinstaller Atlas Installers didnt record all the measurements the first time resulting in them having to come out a second time. Then the order is placed and I was ripped off by not getting 5% off for using my Lowes card then will likely also not get points towards Lowes Cash. Blinds were delivered and the day they were supposed to be installed the installer noted that they needed spacers to clear the trim around my windows. I have spent the last 3 days getting the run around from Connor and Angela (Managers at Blaine) and also Lowes Installation Support. It is now Saturday and the spacers have still not shipped, and Lowes just wants to continue to give me the run around. AVOID Lowes and this store at all costs if you are doing any custom projects.

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