We initially had an issue with communication and time frames...(we dropped our computer off on August 17th and didn't get it back until Sept 13....we didn't even get any repairs done...we just got data retrieval). BUT***************** At the end of the day, Rick and Hugo were committed to excellent customer service, and they went above and beyond to make us feel appreciated. I can't recommend them enough because they made things right. Thank you to Rick and Hugo!! read more

They did what they could do for my issue. My computer is old and the battery is expanding, also can not longer be replaced.

The only place to visit for all Apple needs. I went here on Friday with my iPhone that I could not get to turn on. The gentlemen there 1st off greeted me with a smile and made me feel welcome to just be in the store. I explained my challenge and he knew what to do. I had my phone back and operational in minutes. The gentlemen also took the time and explained causes of my problem and what to do to avoid them in the future. It was an incredible experience all around. I would highly recommend Hardin for any computer or Apple needs!! Thank you guys!! read more

Great Apple authorized service. Went in with connectivity issues with my iPhone, Apple Watch and AirPods. They straightened it with me while I was there. On. The. Spot. Explained everything. Gave advice. Showed me the applicable settings and a few processes I never saw before. Since there was no repair needed, they refused to accept any money. You don't see that a lot these days. Support this small business. They are honest and competent. read more

All are Apple Professional Techs! None are more professional! They're the oldest Apple retailer and service store in Apple's history!

I got my battery on my iPhone replaced here. Phones works great and I didn't have to go Apple Southlake or TCU area, Hardin was much closer and didn't look like one of those run of the mill repair shops. Cost the same or more than Apple for some services, hence the 4 Star. read more

They have a small but very friendly and knowledgeable staff. Very patient to clearly explain everything and help you get around on my Apple laptop. also less expensive than an Apple store. Highly recommended! read more

I highly recommend anyone who is looking for repairs for their computer especially if they own an Apple. I am so happy to have found them.

Our iMac was serviced here. Liked the fact that this is a Mac authorized service place. Reasonable prices for repair and back up.

Never came here before, never will again. Made an appointment that was not met, girl behind the counter had to google any question I had, they have an upcharge to any service you have done by apple (yes, even under limited warranty). I dont know how they are a apple authorized store without knowing any information, not organized, the guy in the back was even dropping everyone's packages that were getting shipped out. Terrible service. read more

This location is great Nice staff, Jimmy is excellent customer server and the team I highly recommend this location read more

Perhaps the best computer repair I've ever had. Very professional, staff is very nice and patient. Thank you for your help. You guys are awesome!! read more

The worst customer service ever! Due to COVID Apple customer service recommended few locations to fix my phone screen. Called on Saturday for appointment, they sad they do not fix screen on Saturday, came in Monday - they sad sister is down , came in Tuesday- to busy , came in Wednesday- they want me leave phone over night . Bunch of lazy unprofessional crooks . When I was leaving Tuesday I talked to the unhappy customer of their saying they did not fix anything but charge him a lot of money. Apple please do not recommend this place , because they suck ! Stay away from that place! read more

A small issue that took 2 hours with Apple was fixed in 10 min here. I was actually referred by Apple to Hardin because they simply could not help. I highly recommend this place! A couple that was there while I was waiting seemed to be very pleased with their service as well. Great place I will be back and so will my family. read more

Hardin Computer has been my go to shop for my tech for years. They have been in the game for a long time and are not only knowledgeable but extremely friendly. Having them open during this Covid-19 time has been a lifesaver and thru it all they still remain positive and helpful as ever. Thank you Ashleigh and Hardin Computer!! read more

I can't believe how unreliable these guys are. They will waste your time this place is fraud and rip off. They charge $300 for the glass. However, they stated that I had to leave it for two hours because they had others to fix. So I said I'll be back in two hours with my phone they said oh no it takes about an hour and a half. I came back they haven't even started to work on it and told me to come back the next day. I came the next day and they tried this again. Stay away from these guys save money and time. read more

I really enjoyed my experience with them! I had a hard drive/start up problem with my MacBook Pro and I was lucky to remember about seeing this place in my area. I was going to make an appointment with the Genius Bar at an Apple Store (the closest one being 45+ min away from me), but there wasn't any available appointments until another week! I really needed some data on my laptop too. When I walked in, I was quickly checked in and the receptionist let me know I'll receive update calls within the next couple business days. I ended up getting a call just a couple hours later and it was all fixed! It was also free of charge b/c of my warranty that I didn't even know about considering I've had the laptop for 3 years now. One thing that kind of bugged me was that we had to sign an agreement to pay a fee of $99 if we decide not to let them repair our stuff after we hear the quote. Kind of $99 for them to take a look at it? However, I think this is just to urge you to go ahead and get the repair anyways. It made sense for the business. I probably would've paid the repair fee to begin with though because it seemed worthy. Anyways, I'm definitely going to recommend them to my friends and family! And I'll be a returning customer (hopefully not) if I have any more problems with my computer. read more

Phone number is no longer working. Apple suggested I take my computer to them since their stores aren't open. Now what do I do?

I've used Hardin a couple of times for my MacBook Pro. They had to replace the computer part of my computer after I dumped a glass of wine on it. More recently, today, they were able to get me in to replace a broken key, with only about 30 minutes waiting. They're very professional and reliable. Highly recommend. read more

I've used Hardin a few times with varying apple devices and they're always extraordinarily helpful and get the job done. Even this time during the shutdown they repaired my phone in a timely manner and I know they've been bombarded with Apple stores being closed. This is the second time I've dealt with Ashley on the phone and she's always so courteous to explain things to me and knowledgeable. I'll go to Hardin before the Apple store any day of the week read more

My Mac-Mini would not cut on, so I took it to the Apple Store, and they told me that I needed to replace the logic board. The parts alone was $394, and the labor was gonna be steep. I hit up ole-reliable (aka Yelp) and found Hardin computer repair. They had good reviews, so I tried them out. To make a long story short, they fixed my computer for $94! That's right...he just reset the logic board, and told me to come pick my Mac up. These guys are very honest and reliable. Two thumbs up!!! read more

Friendly and very knowledgeable staff! I took my phone in to get a new battery and they quoted me 1 hour but I was in and out in about 15 minutes! The place is very clean and spacious and my phone works great! There was a pre-existing crack on the screen and they warned me it might get worse if they replaced the battery but it's still as small as ever. read more

I really don't understand how this place has such great reviews and is deemed inexpensive. Every time I have a computer issue the Apple store refers me to Hardin because it is much closer to me and it is a less busy certified repair shop that supposedly has parts, but every time I try to use them they try to gouge me to get something simple done. I am not exactly a computer novice and usually know what I am doing when I upgrade or fix my own machine but unfortunately when I need parts getting them locally always proves basically impossible. Every time I end up having to search eBay which is ridiculous. I live in the middle of the Dallas/Fort Worth metroplex so you would think such a nexus of major cities would be easy to get what I need but no. There are not enough Apple stores in this area, they never have the parts I need and Hardin Computer is greedy AF. Hardin always claims to have the parts but refuses to check until my computer is in their possession and on top of that refuses to sell me parts without charging labor diagnostic fees even when I already know what the problem is with my machine and don't need diagnosis. They love to tell me how I'm probably wrong because I don't repair computers for a living. If I'm willing to take the risk of being wrong why should that stop them from selling me the part I am prepared to buy? I haven't been wrong yet. Just today I called to buy a space bar because mine has been used so much that it is worn down in the middle. It still works and I can replace it myself but just to buy the key Hardin wanted $29.99. I can buy a whole brand new replacement keyboard for $22 including shipping on eBay. I could even get the space bar itself shipped all the way from Ireland for $10! The key literally just pops off so it is super simple to replace but for their 2 seconds of time they refused to lower the price even when I said I would do it myself and just wanted to buy the key. This is not the first time I have attempted to use Hardin for repairs only to find them useless. When my hard drive failed a few years ago they acted just like a horrible car mechanic shop trying to pressure me into bringing my machine in right away so they could collect their something like $99 diagnostic fee. They have never once believed me when I tell them what is wrong and always say it is necessary for me to pay to verify the actual issue even if I don't have them do the work. Also I'd be without my computer for days until they got around to it. I hate shops that take your property and then force you to either pay to get it back unfixed or essentially make you have them do all the work so they can charge you top dollar for everything. They wanted hundreds of dollars in addition to the cost of the part just to install the new SSD I bought which is a very simple job that takes like 15 minutes if that and involves literally just unscrewing and re-screwing a handful of screws and unplugging the old one to plug in the new one. Same thing goes for the RAM upgrade I needed which they also wanted way too much to replace. They are essentially why I have learned to fix my own computer because over the years they have always proved too outrageous to use. In their defense they are easy to get on the phone and perfectly nice about telling you up front their horrible policies so for that I give a star above the worst possible rating but this shop is unacceptable unless you like being unnecessarily sans computer for days and paying through the nose for simple repairs. read more

I took my laptop in because I couldn't connect to the Internet, and they called me the next day letting me know that they could not find anything wrong with my laptop and that it connected fine for them. So I picked it up and it was free of charge. I appreciate their honesty, because they could have charged me and said that they fixed it themselves. read more

I resolved to have Windows 10 on my MacBook using boot camp, Rick was very knowledgeable and speedy in the manner. My request was finished in about a day and I love the results! read more

I was referred to Hardin Computers by Apple store for repair of my elderly MacBook Pro laptop. Very happy with their service and the technician took time to help me with an issue that he didn't really need to. ( its an issue with my technical/ computer skills). Anyway, appreciate their help! read more

My number one go to for my Apple repairs. Best prices ever even gave deals to me and others I sent over to them. Deals, I mean, hardly charged when it was something super minor. Open really helpful hours and fast for me. Thank you for all you do everyone, Dede fellow business owner! Thank you Hugo for working on my computer too! read more

The manager called and expressed his concern for my experience. He assured me he could have fixed the problem quickly if I had called him first. He seemed genuinely interested that I be a satisfied customer read more

This place is my new go to place for Apple related repairs from now on. The closest Apple store from me would be the one in Fort Worth so it's a little bit of a drive until I researched and found this place. At first I was hesitant because it wasn't considered a regular Apple store but I decided to give them a try. I came in to do a battery replacement on an iPhone 6 and it was ready by the next morning for pick up even without scheduling an appointment! Service was exceptional and price was more than affordable. Give them a try! read more

6 days before our out-of-state move, my MacBook laptop started acting weird & wouldn't work. I researched my options and found that Apple recommended nearby Hardin Computers. I made an appointment, took my laptop, & got quick feedback on options for a repair. It was a Godsend! My 6 year old laptop still had plenty of life in it if I got a new hard drive. For a little under $300, I got a new hard drive & data transferred. I could've transferred the data myself, but with the move pending It was worth it to have them do that for me. They also recommended a few things I could remove that were redundant. I'm thrilled to have my laptop working well, and I'm so glad I didn't have to pay lots of money to replace the whole thing. Their repair work is guaranteed, so if I have any problems, I can ship it back to them if needed. I wish I had known about them earlier! read more

Spilled water on my MacBook Pro keyboard. Took it to Hardin Computer; they replaced the top case and had it ready for me in less than 24 hours. It works great again! Definitely recommend taking your Apple gear there if you need a repair. read more

I stopped in here two days ago because I was missing a letter on my MacBook keyboard. I needed the computer due to a project that I had to submit later that night. These guys took care of my computer with very professional service. The location looks good, and the interior of the business does also. In the event I have any computer issues, I'll be returning here for sure. read more

The screen to my mac book went out just after my warranty. I took it to Apple and they told me I'd have to get a whole new monitor which would cost almost as much as buying a new computer. Sat on it and didn't do anything for about 8 months. Heard about Hardin and decided to give it a try. I thank God I found them!!! Took it in and found out the problem wasn't my monitor but the logic board itself. Only cost $400 and they repaired my keyboard for free!!!!!! In comparison to buying a brand new mac book pro, I definitely saved money and my computer looks brand new. Will definitely use them again if I need to. read more

New biggest fan. These people know their stuff and they know how to take care of business fast. Honestly, they were a little more expensive than other places had quoted me, but they are a no gimmicks time of place. Very upfront about all of the costs, labor fee, how much time repair will take, and when it will be done. Honest, quick, reliable, good hours, I'm sold. Wasted time before that visiting another establishment, and all I can is never again! Save yourself the time and the headache and come to Hardin Computer first to get the job done right and the first time! :) read more

I accidentally spilled coffee on my Mac Book Pro. Brought it into the Apple Store and they sent it to the repair place in Houston. Their cost to fix it, $825.00. Wanted to replace battery, I/O board, Logic board, wireless card. I ended up taking it to Hardin Computer Repair and within one day, they cleaned it, got everything up and running and only charged me $199.00 plus tax. Would highly recommend the folks at Hardin Computer Repair. I've got my computer back, runs great, and saved a lot of money! read more

Awesome service for all things Apple. Very quick and friendly service for iPhone repair. They replaced my iPhone 6 battery in less than an hour with no appointment. They also repaired our MacBook in record time. Hardin is a much better and easier experience than the Apple Store. read more

Lifesaver! let me tell you..a year ago my iMac went out .I was really sad because I did not back up my hard drive and all my families pictures and videos from our life abroad was on the computer. Apple said they could fix my computer for $300 but to get the data I would have to go elsewhere.I got a quote from a place they recommended $2,00-$5,000 to retrieve our memories. I let my computer sit for a year because I did not know what to do.One day I was driving home from work and I got lost and happened to pass this unique looking store called hardin ,I didn't know what it was but looked very professional almost like apple and I saw a big sticker that said apple certified.I got home and called them and they told me to bring it in for a quote. So I did when I brought it..they were in the process of moving and told me it would be 4 days to contact me .I got a call in 2 days and the rep told me he can fix me computer for $200 and RETRIEVE MY HARDRIVE FOR $150.00. I almost screamed with the news. He repaired it and I got a call 1 day later ready for pickup. I took it home,turned it on and it was Brand new again. I spent hours looking at my kids pictures and videos thanks to Hardin. This happened to be my birthday.BEST BIRTHDAY GIFT EVER!!! Thank you Hardin for saving me thousands of dollars and curing my heart ache read more