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    Hardin Buick GMC

    3.6 (419 reviews)
    Open 9:00 am - 7:00 pm

    Services - Hardin Buick GMC

    Check engine light

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    Auto noise diagnosis

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    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

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    Auto steering and suspension repair

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    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Mildred C.

    AVOID!!!!!! Called today to verify a lease special for the 2026 Denali truck and lease trade. The gentleman who answered the phone had a heavy accent and was extremely rude. When I refused to give my name and requested that he didn't do a follow up call, his demeanor changed. He proceeded to say, "then why did you bother calling" and hung up on me. If this is the way they treat customers over the phone, then I prefer to do business elsewhere.

    Hummer EV Ed1
    hannah c.

    I purchased a 2024 Hummer EV Edition 1 from your dealership. Recently, I reached out for help troubleshooting what appears to be a defective charger that came with the vehicle--it wouldn't get ready for charging, showing an amber LED instead of the blue. The service advisor, Jeff, instructed me to bring in both the charger and the car. Frankly, I couldn't understand why the car itself was needed, since it charges perfectly fine with my Porsche charger and at every public station I've tried. But I respected GMC's protocol and didn't argue. What happened next was truly disappointing and unacceptable. When I asked Jeff whether I'd need to leave my car at Hardin while they figured things out with GM--which, according to him, could take "a couple days or so"--he said yes. So, I politely asked if I could get a loaner car to cover my business needs. Jeff flatly replied he "couldn't guarantee" one. Trying to be reasonable, I then asked if he could at least help me schedule a day when a loaner would be available, so I wouldn't be left stranded. He curtly said I'd have to go on a waiting list and wait for a call. That was it It is completely unacceptable that a customer who purchased a $120K vehicle is told to "just wait" and hope for the best. I have owned many cars in my life--from Honda to Ferrari--and never have I encountered this level of unwillingness to help from a dealership's service department. Jeff mentioned that GMC Tustin has an on-site Enterprise rental partnership, but Hardin does not. Frankly, that is not the customer's problem. I wasn't even demanding an immediate loaner; I was simply asking for the basic courtesy of scheduling service for a day when a loaner would be guaranteed. Instead, I got a cold "no." I called Hardin at 11 a.m. today. It is now 10:09 p.m., and I have received zero follow-up. I'm certain I won't hear back until Monday at the earliest--if at all. Frustrated, I called Laguna Niguel GMC and made a service reservation there with a loaner guranteed on this Tuesday instead--without any hassle. For the record, I truly love my Hummer EV. I was even planning to purchase another one in orange for my wife in January 2026. But after this experience, I will absolutely rule out Hardin GMC. This is not the level of service anyone should expect from a dealership selling six-figure vehicles. And it is certainly not the experience loyal GM customers deserve.

    They took care of me especially woody (always ask for woody) they made sure all my needs were met and every time I called they were quick to help.

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    Page 1 of 11

    Ask the Community - Hardin Buick GMC

    Review Highlights - Hardin Buick GMC

    Shoutout also goes to Dan Leatherman who graciously help apply the Costco discount to the already great price of the car.

    Mentioned in 23 reviews

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    Hi Tech Automotive - Our store front and only location on the property 
 #A,B&C

    Hi Tech Automotive

    (516 reviews)

    I had a really great experience at this shop and honestly can't recommend them enough. A few weeks…read moreago, my catalytic converter was stolen, and I had it replaced at another shop. After that repair, my check engine light suddenly came on--even though it wasn't on before. The first shop told me it was a problem with the mass air flow sensor and tried to charge me to fix it, which didn't feel right to me. So I decided to come here for a second opinion, and I'm really glad I did. The mechanic took the time to properly diagnose the issue and walked me through everything step by step. Within about an hour, he figured out that it wasn't the air flow sensor at all--it was just a blown fuse. That alone saved me a lot of money and potentially from being overcharged elsewhere. What really stood out was the honesty and communication. He explained clearly what went wrong, didn't try to upsell anything, and made sure I understood the situation. On top of that, he even aired up my tires for free, which was a nice touch. Fast, honest, and affordable service like this is hard to find. I'll definitely be coming back and recommending this shop to others.

    Service requested was spot on, called for a used tired. Fair pricing at 60 otd, it was done…read moreimminent i came back. One of the fastest pit stops I've ever made in my life. George was the gentleman that helped me. Fred was the worker on the register. 10/10 would come back and will recommend to others.

    J's Mobile Mechanic

    J's Mobile Mechanic

    (70 reviews)

    Jesse was amazing! I messed up doing my own oil change and ended up over torquing the oil drain pan…read morebolt, so my bolt wouldn't stay in. I made an appointment with him the night prior at 10pm and he promptly came out the next day at 8:30AM to fix the issue. He retapped the threads I had stripped out and fixed it for me. He also made sure to drop my oil pan and clean out the metal shavings so they wouldn't get into the engine and put a new gasket on when he reinstalled it. He also completed my oil change. He was able to finish the work in less than 2 hours too! Thank you Jesse for your great help! You saved me!

    Really surprises me that you have time to post a long comment on a Yelp review, yet after three…read moreweeks of ignoring my calls and texts, you still can't take a moment to explain what's going on to me directly. That alone shows the type of person you are and how you treat your customers. I have screenshots of our entire conversation that I'll be attaching so everyone can see the lies you're telling. I have never gotten hostile with you I've been patient and sure I was bothered by you changing the story line every hour I have not once yelled or been unprofessional with you like I said I have all our chat history for everyone to see for themselves and see how you are just making up things to make yourself look better. To start, I told you from the beginning that I did NOT want to replace the axle. The boot just torn, and it didn't need replacing-- even Toyota recommended simply rebooting it since my truck only has 15k miles. So I'm not sure why you're lying and changing the story now. The boot and axle were both inspected by Toyota before hand they said I should just replace the boot as soon as i got a chance. As It can fully tore and grease could leak out so I've had it sitting since then to play it safe so you saying the axle was already worn is just a straight up lie. You even said being it's a new truck you shouldn't have to replace the whole axle when you showed up. As for the lug nut, I never gave you permission to damage it like you're claiming. I came outside and you were already hammering on it, struggling to take the key off. You told me it wouldn't be an issue and that once you reinstalled it, it would come right off with a couple of hammer hits -- which did NOT happen. Good thing I stopped you, because who knows what else you would've damaged. You also installed a $160 aftermarket CV axle that you purchased from O'Reilly. I'll be attaching the screenshot of that as well so everyone can see. And no, you did NOT arrive at my place "near midnight." You arrived at 9:25 PM -- I have proof of that too. The reason you were there until almost midnight was because you destroyed the threading and then sat there for almost an hour and a half trying to figure out how to fix it. I tightened the clamps because you were trying to install the axle exactly how you brought it, with the clamps loose. I told you they weren't going to hold, and you said you couldn't get them any tighter and that it was "fine." So yes, I took it upon myself to fix them because you were trying to take shortcuts to get the job done. For reference, my OEM axle costs $450 after tax from the dealership -- not including install and $70 I also spent on the rebooting kit that was also "thrown away". The one you installed only costs $160. So yes, I have already filed a police report and I am starting a court claim. See you in court. And thanks for showing everyone how you treat your customers.

    Hardin Buick GMC - car_dealers - Updated May 2026

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