Out of all the restaurants in Marshalltown, this one is my absolute favorite. With good food, great…read morestaff, and a warm and friendly environment, Culver's of Marshalltown, Iowa will forever be one of my favorite places to eat. Every staff here at Culver's does their best to make you feel like family- one such lady by the name of Jan has actually memorized my name in order to great me personally when I walk through the door. This small gesture makes me proud to live in the Marshalltown community and have Culver's among us serving us with pride and goodness. However, I must confess that no place is perfect. Each restaurant will have faults and Culver's is not exception. One of the biggest things I notice when I enter Culver's here in Marshalltown is that some of the tables have not been cleaned off yet. Now on a busy day I can forgive some tardiness; when the place is dead, however, a restaurant has no excuse for not keeping their tables clean for new customers. Chairs not cleaned up, tables with left over food crumbs spread across its surface-it unsettles me to sit in such a place. The staff at Culver's, while being pleasant, have some faults as well. Example: I came in and ordered a Culver's burger- single and with onion rings. When the food came I got my onion rings, but it appeared that they had upgraded the order without telling me. Now one may think that getting an upgrade is good-after all, we love upgraded things in America. Yet when you ask for one thing (especially when you are on a budget) and they give you something else while charging you for that upgrade, it unsettles me even more. I would have liked the serve to repeat back what I said in order for me to know that she understood me and was able to follow the directions I had when it came to my food. All in all Culver's, while sharing some mistakes and in need of an improvement of both quality of restaurant and servers, Culver's in Marshalltown, Iowa still deserves your attention for its family atmosphere and commitment to excellence, even with a few miss haps here and there.

I only had corn dog- which I love and French fries. Had gotten soda also! We had to wait for about…read more7-8 minutes for food! Then went to get mustard out of bin at condiment counter. Only had 2 in there but a lot of mayo. So I filled their bin with mayo! Then went up to counter. There were SEVERAL employees behind counter, laughing, talking among themselves. I felt like I was totally ignored. I had to say Excuse me!! Then I got more mustard from "Manager"! Okay! Then I had remembered that I wanted to get a chocolate malt. So went to counter ordered. Was given their traditional number to put on table for delivery. Mind you I only ordered a malt, no fried foods from kitchen. So sat there 5 minutes, 7 minutes. Nope no malt being delivered. So I finally took my number sign and went up to counter. Still standing there. Totally ignored again! I said excuse me for the second time in this same visit. I said I only ordered a malt! One of the guys grabs it from where it was sitting! I just rolled my eyes. Come on a little customer service please! Enough chatting !

So something has definitely changed here! I usually order Street Tacos but no more, it's Fiesta…read moretacos! Not that great! My Sister ordered Taco Salad but she had to look for taco meat, mostly lettuce! I am thinking last time here!

Love love love taco John's oles and churros but today, churros were hard as a rock and over cooked…read more Not much love for those.

I would like to extend my most sincere apologies to the employees and customers for my outburst…read moretoday. You're staff handled my order issue and behavior in the utmost professional manner and I understand that the issue was beyond the controls of what you were able to do. It says a lot for a place to have such a positive effect on an angry customer like me. This experience is a powerful reminder to me to treat people with the professionalism and civility that your staff gave me. Sometimes stresses in life can alter how we handle things when we don't get our way. In no way am I excusing my behavior but I would like to offer this public apology as my most sincere regrets for my outburst.

ordered 4 sandwiches all 4 were wrong no one apologized or even acknowledged it made a new one told…read moreme I could throw the "bad" one away. no customer service and can't even leave a message on there site.

#30/2023 Wow has it really been that long since I reviewed…read morethis 2019 I created this page. Well not too much has changed I did check in and mention that on a picture I see from here since I'm the only one on this page LOL that there is still the yes way although they are owned by the allsup's corporation. They're mainly found out in Texas New Mexico I think Southern Colorado. But open 24/7 ready to serve you nice staff great people still. Food is cooked fresh by request too so if you sleep here and wake up at 2:00 in the morning and want a burger go cook you one up cuz they're awesome. Other than my original big long ass review and 2019 there's really not much more to say nothing is really changed parking lot is still a gravelly mess when it rains and gets wet paving is pretty much just for the pump areas but it is what it is still got to scale. I came in I was a happy camper I wanted some fresh mini tacos and I got them again

From the owner: Yesway was founded on a simple idea: convenience stores should be...well, convenient! Because,…read moretruth be told, thats not always the case. Thats why our redesigned stores, our product and food service offerings, our loyalty program and our employees all reflect and support our brand promises of being customer-friendly, inviting and efficient. It all adds up to an enhanced shopping experience that provides terrific, neighborly customer service. At Yesway youll find: Cold & Hot Drinks, Snacks, Hot Foods, Alcohol, Western Union, ATM, e85, Diesel, Restrooms.

Have had to wait 10 or so minutes but they are short handed too. Food Was hot and the Texas…read moresandwich is great. Don't mind the wait when everything else is done right.

Took forever to bring food. Lady had an attitude not cool dude ur the one taking forever. I was…read morefreezing to death waiting with my window open. Edit. Food was disgusting they definitely don't clean the fryer fries tasted and smelt like fish chicken throw up idk how people eat here.

I love the turkey and Swiss market place sandwich! It was pouring rain and I went to the drive-up…read more The gal in the window gave me plenty of napkins to dry my car where the rain came in!

AWFUL experience! Food was cold, I had to take my own order at the kiosk. The staff were being very…read moreinappropriate and rude. The staff were on their' phones ignoring me and the people that were with me. Never coming here again.

Ordered the chicken nuggets! Not good, well at least not for me! Grizzley inside! Nasty taste! But…read morethe cheese quesadilla was delicious!

The food was good. Folks are excited to have a Taco Bell location back in town, which is cool…read more However, they built a boutique-style digital and mobile order focused location that is too small. This would be appropriate in a cramped urban setting, not in an area with plenty of space to build. The workers seem very fast, which is great. However they get things wrong or the kiosks are failing. You get takeout bags when you order dine in and vice versa. The kiosk want to know your drink choice, but then you have to ask for you cup when they don't give you your drink with your order. There's also really nowhere to pick up your order-in food if there's a line. You're pushing through people waiting to order. If you choose not to sign up for their rewards e-mails, you still have to put in your e-mail (or your phone) to get a receipt since they won't print one. I got three e-mails regarding one visit and that was after OPTING OUT of the promotional e-mails. I've just received a fifth e-mail and it's not been a week. Review modified to one star.

Waited 20 minutes for a chicken strip basket in the drive thru. When I worked at Dairy Queen…read more Chicken takes 4 minutes and 45 seconds. And fries are 3 minutes. Not sure what they were doing in there. But that was terrible "fast food" service. I'll remember not stop here again.

Been here several times over the years, and never had a problem! They're easy to find, you just…read morehave to haul up the hill. The drive-thru is the fastest DQ line I've ever been through. They always give you what you order and even fill the blizzards way over the top :) will continue to come back!

As an employee of a fast food joint, during busy peaks in any business, you're damned to get some…read moremistakes in orders, frustrated customers and downright rude ones but I can say that I've always had great service with these guys. Drive thro could be better but it's also in a good spot. They were always sure to check my order before confirming my payment and if something was off by even the smallest bit, they fixed it without a fuss

Went through the drive through, ordered a box meal with chicken sandwich, crinkle fries and…read morelemonade, but was given fish curly fries and cola. They asked for a name, but didn't use it with the order. Why not write the name on the box and keep with the order to avoid confusion? I like the food there, but the drive through could be better.

First thing we ordered margaritas to get us started. 2 people ordered lime flavor and I ordered…read morepeach one. It was a friend's birthday! For appetizers we ordered white queso, guacamole to go with the tortilla chips ! The guacamole was so good, so smooth, not chunky. We all ended up ordering the combination plates! The cheese quesadilla on 2 of our platters was so good. Crispy! Yummy! Rice was very, very good, refried brand okay. Friend had gotten a flan? I think! I don't know how it tasted as was not shared with other people at table. Will definitely be back to the amazing restaurant. Not expensive at all ! The staff came out singing and serving for friend's birthday sweets. She even had big sombrero on head!

We were excited to order. When we got our delivery we had no rice and beans at all. I called to…read morecheck to see if our dinner came w rice and beans. I tried to ask the Manager but he just interrupted and talked over me. Kept telling me to contact Door Dash. I tried to ask why, since they don't make the food. He said it was a 3rd party. So to get their refund through them. I was just trying to ask about what came w the dinner. After 10 minutes of not getting a word in. I said listen, you need to shut your mouth so you can even hear me. He responded you can't talk to me like that and hung up. No, reason to treat people like that at all. I never wanted a refund but with service like that, I can order from any of the 20 other places in town that are Mexican places. Guess they don't need any more business.