I recently had lunch with friends at Applebees. Our server, Carroll was very attentive to our group of seven. She checked on us often to be sure our needs were met. I live in a big city where service is often minimal. It was refreshing to have Carroll there to provide such great service. We were in the restaurant for longer than most patrons and appreciated that Carroll and the manager were so patient and let us stay so long. read more

I was served riblets which were practically ice cold by the time they hit the table. I sent them back and was told I would get fresh ones as soon as they could fire them. A few minutes later, I was brought the same riblets. You could see the place where I had taken a bite earlier. Something smelled burnt, so I turned over the cuts to see an absolutely charred mess. The front of house was great. Our server was nice and attentive and the manager who brought our food and addressed our issues was very nice, professional and apologetic. Unfortunately, it's a fail when cold food that is supposed to be hot slips through the cracks and then the kitchen gets an attitude. read more

Good bar service Good food and hot! Chill atmosphere. Good for casual dining Recommend if in town read more

Applebee's Grill + Bar - Stella - Sports Bars Near Me - Marshalltown, Iowa

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I've always been around the Marshalltown area and actually worked at this location just around 3 years ago. This location use to be amazing... miss how the previous owner,Doug, tan the place! The bartender, Chelsea, is always a lovely person to be around but everything else kinda sucked this go around. Restaurant was pretty dead and waited about 20 minutes for an appetizer... we weren't brought silverware until after our food was brought out and didn't get silverware or sauce until waiting for Troy, our server, to come back around ten minutes after receiving our main meal. Everything was cold except for my pasta side... I also ordered medium rare and my steak was almost medium well lol read more

Applebee's Grill + Bar - Sports Bars Near Me - Marshalltown, Iowa

server was just rude, food wasnt best either won't return as this isn't the first time it's been gross along with the rude service! Steak wasn't cooked right so I took it to my server she rolled her eyes and she just ignored our table when we needed anything! when ready to leave asked for owls she tossed them on our table and didn't even stop to ask what we actually needed read more

On October 19 we had appetizers and dollaritas the food and drinks were mid but the service was awful our serve Trixie was no where to be found. We felt like we had to be hunting down a server to even get another drink. Everytime we would order something it came with an attitude. I would not recommend Applebees because of the awful service. read more

The food and atmosphere in the Watertown, Iowa location was exceptional! As was Danny our waiter. The whole staff were very attentive to our needs. I am a diabetic and someone brought the bread came immediately to our table to help me. read more

After reading the complaints about people paying for and not receiving the extra sauce in their take out orders I stupidly took the risk. I didn't receive the extra sauce I paid for and in result ended up with dry pasta. The bread stick was extremely over cooked. $20 crap. I keep thinking next time will be better. I'm done! My last two visits consisted of raw chicken, hair in the spin dip, and now this. The Marshalltown IA Applebee's is awful! read more

Horrible experience! Rude girl sat me down. Waited for over 10 min and no sign of anyone? I was looking around to see if anyone notices me so I can at least get my drink. I walked out and nobody even noticed. Place has gone down hill. read more

Loud obnoxious staff yelling at each other across the room Cold potato Dried out ribs read more

My husband, brother and I all ordered the classic cheese burger. My husband asked for his burger to be pink and added the applewood smoked bacon. The burgers were dry, and way well done, coated in grease. Feels like a rock sitting in my stomach. Kids ordered off of the kid menu. We'll just say that things were subpar. Our kids who usually eat everything wouldn't even touch the food. If this review was based on service it would be a four. However, we will not be back. read more

Waiting staff sucked waited forever for my food then my steak came out wrong wouldn't recommend them This isn't the first time this has happened either thought I would give them another chance and they blew it!! Also management was very rude when I made a complaint! read more

Usually I avoid Applebee's at all costs. That being said, there aren't too many other options in Marshalltown that my co-workers could agree on. I was happily surprised by the quality of the meals I ordered. I had the tuscan garden shrimp salad. Overall, it was good! Lots of veggies and flavor. I also had a ginger apple frozen drink... I really liked it but I did not enjoy hearing a waitress talk shit on my drink from across the bar!! LOL she kept going on about how it wasn't good and she would never pay $9 for it. Little did she know I wasn't paying :) but, no one likes to hear the staff complain about what they just ordered. When I waitressed, we at least went to the kitchen or waited for customers to leave before we talked shit about them or the restaurant! I'll probably be back because the food was good, better than expected, and there are limited options in town. read more

I frequent this place often as I'm traveling for business. I asked the manager politely to put on a specific sports game on the TV she rolled her eyes and was extremely rude about it. I don't appreciate that. To me that's terrible customer service. Bar staff is friendly but manager is very rude. And as I can see from other comments on yelp this is a pattern. read more

The hostess was sitting at the bar when we arrived, she finally glanced up and saw is. She came up to us and said "Wadaya want" I have never been greeted like that before. We were shown to a booth , the table behind us was engaged in a long loud conversation with the waiter. We couldn't hear each other and we were at a two top . I don't want to have to shout at dinner. This is the second time I have encountered bad service here. Won't be back. read more

The food was very good waitress was really nice very helpful enjoyed it very much Apple hes very good thank you good

I would not recommend supporting this place. The manager was very rude and yelled at the other employees. One of the employees told us that this manager made two people cry and was extremely rude. They over charged us for our food when they messed up cooking it. Again would not recommend going here if you want a decent night out go someplace else. read more

Terrible wait staff.... my family and I went in at 9:00 p.m. after a round of golf. At 9:37, we walked out because our server hadn't even attempted to take our drink orders. She made eye contact 4 times, and continued to help tables which came in after us, walking past our table several times. Our bill would have easily been $200, and her tip would have been quite nice. She had small section, and our table was in the middle. Others even noticed how she purposely avoided us, although not one of us knew her at all. I have never been so upset, as I had my 4 adult kids with me, 3 of which came from out of town. Do not waste your time here. read more

Went back to Applebee's twice recently.. The food was pretty good this time. I had the steak with stout gravy and enjoyed it Things were up to snuff. My wife had the chicken with gravy and thought it was okay. The tequila lime is still the dish she prefers. The last time I had the fish and chips and substituted a salad for the coleslaw. The coleslaw here is not the best. The salads was crisp but had a lot of the white spines from the head of lettuce in it. My wife had the tequila lime chicken and said it was good. It is to bad when this is about the only game in town. Much prefer to take the trip to Des Moines where the competition is stiffer and a restaurant won't survive with bad food and service. read more

This is an unusually good Applebee's! There was a 10 year span when I first went to this place till the second time. Hey! I haven't had a work order to go to this town in 10 years i'm not going to drive 6 hours to eat at an Applebee's! One thing I did remember from all that time ago the food at this Applebee's is better than any other Applebee's I've ever been to. I've been to a lot of Applebee's. Why? There are a lot of them in the Midwest, they are open late, The food is usually 3 star and thats good enough when I have job that might go 14 hours in a day I don't want to explore for a new restaurant. So if you in the same boat as me when your in this town go here. read more

Iced tea served with a dirty spoon. No refills offered during the entire meal. Bourbon Street steak was overcooked. I ordered Medium and got well done. Sautéed onions and mushrooms were completely raw. Do yourself a favor and eat somewhere else! read more

I read all these reviews before I went hoping for a better outcome. It was NOT. First off it took forever to get our drinks. Then while my husband was in the bathroom an employee was in the stall next to him on his knees infront of the toilet barefooted! Our food was cold and bland. Horrible experience. We are from KC and this type of service is absolutely unheard of. read more

We hadn't eaten at Applebee's for quite awhile until last night and now I remember why. We had a drink and ordered our food. After 20 minutes I ask the waitress if our food was coming soon. Yes, it should be next. I watched everyone get served that came in after we did and I ask the waitress again. Yes it's coming. After 40 minutes I said I wanted to see a manager. Well he's bringing your food and he did. After about 10 pointed questions he finally said that my steak dinner had been given to another party. The steak was dry and tough; the green been were under cooked and hard. The one good thing on my plate was the potatoes. Manager did take 50% off my dinner but not for my wife. Next time I will drive on down the road to OJ's. read more

Ordered a margarita and cedar plank salmon, baked potato, green beans and house salad. Margarita tasted like it was made from a mix. Server notified me they were out of baked potatoes....it was shortly after 6:00 pm. I asked for garlic mashed potato and that I would like my salad delivered. Salad delivered..and then chicken entree. Told server I ordered salmon..he proceeded to disagree. Manager came..offered to cook a new entree. Since the margarita was awful, they did not have baked potato and didn't deliver the correct entree I declined. Manager offered to comp the dinner, but I left cash on the table to pay for everything I ordered....completely disgusted and hungry when I left. read more

I went there the Tuesday before Christmas. It was about 10-1030pm. I witnessed 2 waitresses using profanity at 3 highschool aged boys saying they needed to tip 20%. They said you guys never tip worth a sh.t. They also said something about starving a baby by not tipping 20%. After seeing this we opted for Legends across the street. read more

Not as bad as the reviews lead on. I'm sure every waiter/waitress is different but the bottom line is that it's an Applebee's. You know what you're getting when it comes to food and that's what I'm counting on. read more

Bad service, I think they made all of the bad employees to work on the 4th of July!! Bad bad bad

If it was possible to give this nasty place no stars I would have. As a person who travels for work you expect chains to be about the same. Curb side to go no tableware or napkins. Cheeseburgers was almost rare on one side and well done on the other. Worst of all I left a $4.00 tip for food that was not fit for my dogs back home read more

This place is a joke. A waitress used the F word because somebody wanted a high chair. My meal was wrong, which happens. I was polite and sent it back. All they did was remove the meat and returned it. I had to return it again. They admitted to what they did and said the cook ate the part I didn't want. The majority of the staff has an attitude. read more