Above and beyond expectations! Good menu variety, the staff did a GREAT job with allergies, and our server Wesley took fabulous care of us. Fun memorabilia and a tasty, calm meal in the quarter - perfect. read more

Disappointing. Chains are hit and miss and this was a heavy miss. Not because it has to be- the decor, lighting, space, bar area- all very nice. The company did its job. The food- decent. Typical Hard Rock menu and consistent flavor. Staff and overall energy? Negative stars. The Server though capable- gave off a I don't want to be here and I've got better things to do energy. You're in the middle of the Bourbon St. experience and you have more to offer than cheap drinks, music played at a volume that distorts it and pizza. If Hard Rock brought the vibe of high energy- we are actually happy you're here- can I offer suggestions etc- offer specials- offer live local music because everyone else is and you've got an actual stage. The host had to keep yelling at people not to exit out of the side exit because it's the emergency exit- why not put up the rope? It was set aside 2 feet away. Add a stand up sign? Instead of yelling "sir sir no no" over and over again. First, it gives something's wrong vibe and second- customers don't want to be yelled at for trying to exit- completely avoidable. We were unfortunate enough to be sat next to said dooms door. I'm not sure if Hard Rock is a better place to work but based off the experience- it's giving banking on the name alone to get people in and while that might work for a Minute- this location won't survive and sadly- it doesn't need to fail. read more

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They need an upgrade. Maybe New Orleans is not their area. Everything that got served was a so-so. We ordered the Cheese fries... it was saggy. The pepperoni flatbread was nothing special... literally flat taste. Even the drinks, I had the mai tai... it was so regular. The server was nice, it's not her fault that the food and drinks were nothing special. Even the place itself, was dry... considering we are in New Orleans. read more

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One of my favorite places to come to. I got there late at night and they were still serving food. The service was fast and the food came out in a timely manner. I love the ambiance of the place because it has a cool vibe. read more

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Walked and seated immediately 8:30 pm. The hostess and waiter were very nice. They a cute little shopping store for Hard Rock items. The food and drink were delicious! Paid a good $50 and that includes my tip so you see pricing was reasonable. read more

Hard Rock Cafe - Blackberry sangria - American Near Me - New Orleans, Louisiana

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We were out walking the district and decided to take a break and have a drink. I love the vibe in this place. We each had a drink and just chilled and took in the atmosphere. The bartender was very friendly. read more

Hard Rock Cafe - American Near Me - New Orleans, Louisiana

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I love hard rock. We heard live music and the wait staff was awesome. We ordered the salmon, half a rack of ribs, fries, and onion rings. The onion rings were awesome as were the ribs. The salmon was served raw. They were quick to fix it, but that is something that should have never made it past the expediter. Great location on Bourbon, just a block from Canal. read more

I love this restaurant. Our server was Wesley! He was amazing. He recommended the blackberry sangria which was both sweet and tart. He gave us some points of interest to visit. The restaurant was clean and there were fun facts all around as well as pictures of famous musicians. We got there for Happy hour. We ordered chicken tenders, loaded French fries and sweet and spicy sauce wings! The food was delicious. The price did not break the bank. It was well worth it. read more

Hard Rock Cafe - Chicken tenders, wings and loaded fries - American Near Me - New Orleans, Louisiana

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I had the Legendary Smash Burger and it was so juicy and delish. The employees, especially Emmanuel, my friend was kind of finicky when ordering but he made sure she got exactly what she wanted. The ambiance was very inviting and low light, and open until 12 midnight. Loved this place! read more

Super cool memorabilia on the walls here!Favorite was the Black Sabbath jumpsuit and the Fats Domino signed piano lid!! Incredible history! Brooke was so kind and personable that we literally went back to see her again the next day! Food was alright, but the service for sure saved! Wasn't crazy about the twisted chicken mac but the nachos were delish and the bourbon bread pudding was lovely! read more

Hard Rock Cafe - Twisted Mac, Chicken & Cheese - American Near Me - New Orleans, Louisiana

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Food is great! Terrific service! I love the location, and Hard Rock always has its great ambiance, never a bad choice. read more

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We popped in here while in NOLA for lunch. We had a juicy burger and chicken tenders which were great. Waitress was efficient and friendly. Mixed drink was perfect. read more

Hard Rock Cafe - Tropical Margherita - American Near Me - New Orleans, Louisiana

No matter where I visit I'm always looking for my food that I like in general so I'm always looking for somewhere like a Hard Rock Cafe and this place was amazing. My server was Jacodie and she was on top of it. We had fabulous service and fabulous food. I will definitely be going back there to visit next time. Thank you so much for a wonderful experience on Bourbon street read more

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Go anywhere but here because why, they'll service everyone else but you. Got seated before a few group and let me tell you we got our water last while the other groups gotten there refills plus alcoholic beverages before us. I know for a fact that we got seated around 830pm.. didn't get our water until 920-930pm. Food arrive a bit after but my boyfriend food was over cooked when he asked for a medium steak.he ordered a Cowboy ribeye bone-in. But the bone was gone with the wind because he cut that thang right down the middle. Had to return it back due to it being not what he ordered. I had ordered the salmon and it looks like a kids meal. Why tho? Just save your money for a different location to eat on these streets read more

Hard Rock Cafe - This came about 20mins after returning it the first time. And it looks medium well, not medium - American Near Me - New Orleans, Louisiana

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A beautiful location in the French Quarters of New Orleans, myself and my family visit there on August 30th to celebrate my brother and best friend birthday. The vibe was great and the food was very delicious, and everyone was polite and courteous especially Mr. Byron made sure we were accommodated and well pleased with everything before we left, I would highly recommend this restaurant as one of my favorites to dine at. Thanks for such hospitality, Mr. Byron we will be back. read more

It's loud. Typical hard rock menu. The service was good even though we were there kind of late. It was really really cold in the dining area though. read more

Hard Rock Cafe - Inside - American Near Me - New Orleans, Louisiana

The cowboy ribeye was really good. The biggest issue I had here was the service. It was fairly empty and when I asked the host for a table she told me I should sit at the bar or she would have to clean off a table. There was literally empty tables all over, I'm not sure if she was also going to have to he our waitress and didn't feel like being bothered but I decided to just sit at the bar since the person I was with wanted to eat here. The person at the bar was really nice though and the manager walking around was cool also. I know Burbon street probably could get a little annoying dealing with customers but it's a terrible first impression for the hostess to seem like she does not want to be bothered and ready to go home. read more

Hard Rock Cafe - American Near Me - New Orleans, Louisiana

Got a couple burgers that tasted ok. Waitress was great and very friendly but service overall was laggy even though they were not busy. Still like the Hard Rock but the food and expediency of service could be improved for a tourist area. read more

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We were having a hard time finding something local that didn't have seafood and we ended up here. We walked right up on a Sunday night around 6:00 and didn't have to wait for a table. We have been to other Hard Rocks and enjoyed the memorabilia on the walls and same with this location. I got the chicken sandwich and husband got a fried chicken sandwich. We both really enjoyed our meals. My sandwich had a very good honey mustard sauce on it that we both loved. The fries were also delicious, hot and crispy but still soft in the middle with good seasoning. Overall it's not local and authentic but if you have picky eaters this is the place to go. read more

Hard Rock Cafe - American Near Me - New Orleans, Louisiana

I have been to many hard rock cafés all over the states, and even on Mary's tropical islands. This one was relatively drab. The weight staff was nice, but the hostess's personality was as flat as cardboard. We always get the nachos and those are always good. It's a good portion and tasty. We grabbed a drink that came with a take home logo glass read more

So we popped into the "Hard Rock Cafe," sat at the bar. The bar had a bunch of empty glasses everywhere and about 2 people sitting but opted to sit anyways. The bartender came over, picked up the used glasses where we were, no wipe down just placed napkins in front of us. I asked about blondes, the bartender was rude and pointed to the beer taps. Now if I could see what they read, I wouldn't have asked. I settled on the Stella, bartender said "we're out." I then asked what he did have and he again pointed to the taps. I said "if I could read it, i wouldn't ask." He stood there leaning on the counter like we were a bother. So that was that. We decided to leave, no nice service, atmosphere looked nice, but hopefully it was an off day for the guy, after all it was a Monday night!! But really, NO excuse for being rude!! Thanks for showing us visitors NOT to visit next time in town. Crossed the street to Bourbon House. Wait for that review.. read more

The restaurant was empty and servers were no where to be found. So many other places to eat in Nola- I'd recommend going to a local restaurant read more

Hard Rock Cafe - American Near Me - New Orleans, Louisiana

6/10 Bad waiter, incredible manager Food: 8/10 Hard Rock standard, good food, nothing bad to report Service: 6.8/10 Our waiter took our drinks twice (once after 2ish minutes when we came in and then about 30 minutes later. Our waiter then brought our drinks and then later, our bill. The manager took the food to our table and refilled our drinks after being neglected by our waiter for about 20-30 minutes. The manager then took the bill back and comped more than half our bill because of our waiter's unsatisfactory service. Ambiance: 4/10 The restaurant was quite clean. The band that was playing for a large potion of the stay was clearly very VERY new to performing. The group had 6+ technical malfunctions (I stopped counting), the main vocalists had the lyrics to the songs in their hands and sang them very poorly, and they were tuned up so incredibly loud that I couldn't hear myself think. Additional notes: The establishment was quite busy while we were there. Our experience with the staff will not be like yours. They were visibly understaffed. read more

I've never eaten at a Hard Rock Cafe and it was way above my expectations. The food was far better than I expected. The staff was very knowledgeable about the menu, the memorabilia and the area (of course they are locals so that would be expected). Ask to be seated in "Cee's" section. Amazing server and incredibly nice. read more

Great service, good missing its point by quit a few.. Price compared to portion size is off and not a good value.. Restaurant was well kept but food wise not worthy of the prices listed... Free Desert was giving by Management due to portion size versus price which not realistic from menu description... read more

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Hard Rock Cafes are my home away from home. While not a fan of chain locations Hard Rocks menu offers a taste of home. They should work on pricing though! read more

Our 1st time in New Orleans and our 1st stop was dinner at the Hard Rock Cafe. our waitress was 337210 Naquika, she was kind and took good care of us even took a great family picture with the Hard Rock logo in the background. The food was great, cool memorabilia on the walls all with a New Orleans vibe. Only minutes from our hotel on Canal street. Not a fan of Bourbon street. BTW don't drive in New Orleans. read more

I collect the little guitar pins from all over the world so I saw this on Canal and we trekked over. This isn't one of the larger, or nicer Hard Rock Cafes with a larger gift shop but it did the trick... I was able to find what I wanted quickly and get in and out with no issue in the middle of the day on a Friday. read more

Took a trip to NO for Mardi Gras we went here around 8pm and we were seated immediately. Our waitress came promptly and got us started on drinks. She was medium height dark African American young lady. She was sweet and handling multiple different tables at once. I ordered a lemon drop as well as the classic burger. It was cooked almost to perfection. My sister order the fajitas I believe and they smelled and tasted delicious. Thanks for having us! read more

Stopped by on our first night in New Orleans back in mid October 2024. We sat at the bar and got to chat with the bartender who was very personable and friendly! We had great strong drinks and we both enjoyed our meals. read more

Hard Rock Cafe - Cold noodle salmon salad - American Near Me - New Orleans, Louisiana

We need reservations to eat here, even though it's 1PM. We were able to snag two seats at the bar. The bartender asked what we wanted to eat while he dropped off drinks and spoke to the couple next to us, he clearly couldn't hear or comprehend our order while talking to other folks. I waited for his eyes and attention back to take our order before speaking our order. The bars need purse hooks, there's nowhere to place purses at the bar at all. We ordered the classic nachos with guacamole and boneless bodacious wings in the sweet and spicy tangy sauce with a side of onion rings. $43.04 I saw the nachos for the couple next to us. I asked the bartender and asked if he could please make sure they add more cheese. He looked at me blankly and kept making drinks for others. Ok. The onion rings were super crispy, almost too hard, breading is almost panko crust thick. The nacho chips were stale for both of us, we sent them back. The boneless wings were the best part of our meal. Chicken was perfectly cooked and tender too. The breading isn't too heavy either. The sauce is quite good. Their boneless bodacious wings are worth a try. Never really have high expectations for Hard Rock Cafe food much, this place met my set expectations. Skip the nachos unless their chips are fresh. Do try their boneless wings with their sweet and spicy tangy sauce. read more

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Jerry is the best ima go back there everyday his service was among the best hard worker very polite very nice man dudes amazing

Our server Berion was AWESOME!! Great attitude, super attentive and very personable! Our food was delicious... shrimp app was a little spicier than we thought it's be, the twisted Mac was SOOOO DELICIOUS, NY strip was cooked perfectly, the ribeyes were cooked a little more than we ordered, but the flavor was AWESOME... Shane ( the manager) did several table touches and took great care of us, to compensate for the ribeyes not being cooked to our preference. The staff were all very friendly and accommodating, as we showed up 30minutes before our reservation, they let us be seated early, the staff in the gift shop were well spirited and super friendly ... and my mom and daughter both had their birthdays and they were complimented and tons of well wishes from all of the staff! We will be back time and time again, when we come to visit NOLA!! read more

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I am not a fan of many chain restaurants, nor am I a fan of visiting a chain restaurant while on vacation. When we walked in the door and received the warm welcome by the gleeful staff, I realized this was not your typical Hard Rock Cafe. Clearly a combination of that Louisiana charm and a highly effective GM makes this place what it is. The historic decor of this Hard Rock was quite impressive, they also had a photo spot, which was used quite heavily while we were there and a nice touch. A casual and comfortable dining room that is not excessively loud in a restaurant like this is somewhat hard to find. When dining in a chain restaurant I find the best options are burgers or pizzas, I go with what I know! The burgers and the pizza are both good here. This is a place where you can expect to see the GM, Shane Tucker, on the floor checking in with the patrons, he definitely navigated our dinner to a 5-star experience. He was a pleasure to talk with and stopped back numerous times to ensure everything was perfect, I was impressed! Cheers! read more

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I ordered to go Sat at the bar while I waited for my food. Cool historic decorations throughout the restaurant. Hostess was nice Bartender was efficient. Venue seemed clean Check in on Yelp and get a cool YELP perk Food was OK, I was kinda disappointed because before I left the restaurant I specifically asked if utensils were in the bag and I was told YES When I got back to my hotel, I saw there was no utensils or salad dressing . Grrrrrr read more

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Jaimie and Jerry were awesome. Great place to have a beer and wings. Good music playlist. We will be back!!!

Jamie and Jerry were awesome. Thank you for the great service. See you again tomorrow

It was a fine place for being close to hotel - typical chain restaurant food. Drinks were expensive but it's New Orleans Bourbon St. - definitely measured. We told waitress we would pay bill and leave tip when we left ... she kept our literal change and brought a 5 back (should have been 5.83) so 15% for her - Ehh ok read more

Came here for lunch - party of 11. They were pretty empty around lunch time, which was fine because we couldn't imagine how the service would've been if it was packed. We waited about 15 mins for our drinks. I ordered the burger. Nothing spectacular, but enough to fill me up. It was a bit on the dry side for me. read more

Hard Rock Cafe - The Big Cheeseburger (no cheese) - American Near Me - New Orleans, Louisiana

We had server Janique and she was great!!! She was so caring and considerate of what my party of 18 wanted. This restaurant was perfect for our event and crowd! read more