Really basic seating and stuff but flights are only 40min-1hr! Really convenient to fly from downtown to downtown (ie Vancouver to Victoria). It is LOUD on the planes but they provide earplugs in the setback pocket for you. A great service! read more

Visited Vancouver and glad I viewed it from above! Had a blast taking off and landing on the waterway. The views were Awesome. A bit pricey for 30+ min but worth doing it once :) read more

Harbour Air - Private Jet Charter Near Me - Vancouver, British Columbia

See all

I hate this co so much. Worst customer service. I used to fly twice a month or more from Nanaimo to Vancouver and had a members acct. Then my Job changed and I stopped flying but had acquired enough points for three freeround trip tickets . Guess what? I don't fly for a couple years and go to use them and the points are expired. I presume the whole acct must be. gone. . I complained. They said ...sucks man. too bad So a few more years go by and I'm trying to book a flight today for my teen son and call them. Wait half an hour and they say use the web site or pay extra so I go to do that and after putting in all The payment info etc it says Hey you have an account by this email,, you must use that and I try to and it says What's your password? I have no idea Then many minutes of trying to reset that to pay them but of course that is F around and no much so I call back and wait half hour again and trying to just book with a phone rep and half way through and phone call just cuts out cuz their office hours are now closed so some computer must just end the call. I HATE THIS CO!!! For the past many years I just fly Helijet. From Vancouver to V Island. Luxury helicopter for cheaper. amazing service, great staff, answe in 2 minutes, free wine and snacks. Free parking. super classy and friendly. You feel like a big shot billionaire choppeing into the city . No chance of dying cuz a float caught a rogue wave landing on water and drowning trapped upside down in sinking lake (it's happened here - 7 dead - different float plane co) . I was there and saw it Fly Helijet. You'll thank me. Daniel Saliken read more

Well, we went on our first seaplane ride yesterday, and chose Harbour Air through the Viator app. What an absolute blast! We were lagging behind the group that booked this tour but we ended up with the best seats on the plane - the very back jump seats. We had our own private window and didn't have to squish together in one seat. They have two seats together, and one seat options but they place you as they see fit. I believe there are only 13 seats on this particular plane. I loved how the plane flew low enough to see details on the ground. We could see everything! I was on the lookout for whales because I know I could have seen them clearly from our elevation, but I wasn't lucky enough to spot any. It was a cool ride nonetheless. Next time I would book the longer tour. This one was only 1/2 hour long. The one thing I wish they would do is give some commentary about what we were actually seeing, describing the particular sights etc. but overall a fantastic experience. read more

See all

It's nice to fly low, lots to see. But several years back, Harbour Air made the grand announcement that they would be converting their seaplanes to electric. This hasn't happened. It's a pricey ride for such a noisy, LOUD journey. Now they've made changes to their Coal Harbour - Victoria route so that these LOUD little gas planes fly diagonally over the heavily-populated West End, annoying as many Vancouverites as possible. They always used to fly out over the Lions Gate and English Bay. No longer. No longer a favourite. read more

Absolute scam. The gave us runaround and did not honor the tickets we had purchased through Viator, made us wait for over 20 minutes then said we were too late to check in for the flight that didn't leave for another 15 minutes- come to find out they sold our tickets to someone else as well, then refused to give us a refund! Would've rather donated the money to a good cause over this absolute sham of a company read more

The seaplane flight from Victoria to Vancouver was one of the highlights of my B.C. trip! Harbour Air was great - very informative, timely, and accommodating. My friend and I didn't have a lot of information about what was going on, because we'd booked our tickets through a tour company, and it was our first time on a seaplane. The staff members we interacted with were helpful and friendly. One thing to note is that there is a small baggage fee for even small, carry-on size bags (backpacks should be fine if they don't weigh too much). The flight itself was EPIC. We happened to be the first people on the plane, and the pilot told us that since the flight was full, one of us would have to sit in the cockpit. My friend wanted to do it, and afterward she told me it was the coolest experience of her life. She even got to listen to air traffic control. I was content to sit in a normal seat because I was slightly more nervous for our safety on such a small plane, but I loved imagining I was on a pre-9/11 flight (basically no security or hassle). The water landing and takeoff were smooth, and everything felt very safe. The views were unreal!! I recommend this to everyone traveling between Victoria and Vancouver. It only takes 30-45 minutes and is a fun, novel experience. read more

See all

Harbour Air provided one of the most unique, fun flights I have ever taken in my lifetime. For context, I did a round trip from Vancouver Harbour (Downtown) up to Powell River and back. On both occasions, the flights were on time, and safety is taken very seriously where make all passengers wear a flotation device while onboard. I even got to sit in the front seat right next to the pilot while coming back to Vancouver from Powell River - the pilot even took the time to chat with me while he was flying the plane over where I was from, how my day was going, and so on. A really nice touch that made my trip to BC more special. The views are absolutely stunning no matter where you fly on Harbour Air. Make sure to take pictures - LOTS of them - as if you are a visitor here, this will almost certainly be one of your only seaplane flights you will have ever taken during your lifetime. Be mindful that the planes can get pretty loud, so if this bothers you, you can use earplugs that they provide in the seat packet in front of you. It's natural to feel nervous over taking a seaplane versus a regular flight, and believe me, I was slightly nervous at first too, but the moment we lifted off from the water and landed on it too, I felt nothing but pure joy. Harbour Air is the way to go! read more

See all

We flew from Vancouver to Seattle with Harbour Air on Thursday, July 10. There were only two other passengers aboard the 9-seater plane so felt uncrowded and relaxed. We had to wear a flotation device plus a seatbelt, and that was all bulky and uncomfortable. But you can't beat a view of islands dotting the sea and the trip was lovely. After only 55 minutes we landed at Kenmore Air on Lake Union where we had to deal with US Immigration. This was surprisingly and pleasantly brief, being asked minimal questions by a friendly agent and we were on our way. At the Harbour Air terminal at Canada Place in Vancouver, there is ample seating with waterfront views and free coffee or tea. No food items or snacks are provided, unlike at Helijet, which generously provides things like mini bagels and lots of other options. It was quite a long walk out to the plane but we were given pre-boarding and assisted onto the plane, which I very much appreciated due to being somewhat unsteady on my feet. Thank you, Alex! I paid $400 for two one-way tickets and feel it was money well spent. We got to Seattle quickly, comfortably and hassle-free. Exactly what we hoped for. Thank you, Harbour Air! read more

First time in a seaplane and highly recommend! Breathtaking views! Very nice captain who had my husband be co pilot :) Smooth take off and landing. We bought our tickets the day before but I do believe they sell out. It was a 35 minute flight and I think it was worth it! Check the forecast if you are there a few days in case of fog. Highly highly recommend this experience read more

See all

What a wonderful experience we had with Harbour Air! They were on time, the little airport harbors are delightful, and the staff are all wonderful. We flew from Vancouver to Victoria for a day trip. On the way to Victoria, the pilot chose me to sit up front with him! I was allowed to wear the headset and listen to the local air traffic controller. Very cool experience. They fly at 1000 ft, so it was a very smooth flight. The views from the plane were gorgeous. Take off and landing on the water was smooth and fun. The plane ride back from Victoria was equally lovely while sitting in the passenger area of the plane. I highly recommend Harbour Air if you only have a day trip from Vancouver to Victoria. The flight takes 35 minutes, versus a 1.5 hour ferry ride. It's well worth the cost. read more

See all

Loved this seaplane adventure. Beautiful aerial view of Vancouver. Smooth takeoff and landing. Always wanted to ride in a seaplane. Enjoyed the experience very much. Highly recommend. read more

What a wonderful experience! All the staff are hospitable and attentive. Even the pilots are kind and helpful. The staff are GREAT at assisting those who are handicapped and/or elderly get on and off the planes. Both flights were in time. Check in process was easy easy. They have a little gift shop: souvenirs, luggage, incidentals, some clothing, etc. They offer complimentary coffee and tea for their customers. They also sell coffee drinks, wine, beer, and some mixed drinks, as well as some snacks. Flight was a little turbulent due to weather. There was an unpleasant strong smell of petroleum during the flight. However, the flights were beautiful! Highly recommend this company AND the adventure of flying on a seaplane!!! read more

Harbour Air - Shop - Private Jet Charter Near Me - Vancouver, British Columbia

See all

Worst experience ever the cancellation policy is ridiculous. Made a reservation 4 days prior we requested a cancel due to weather they want to charge $50 per person per way if cancel within 72 hrs. So we would lose $200 of our $400 fair! Really bad customer service waited 40 minutes on-line to get a representative. Do not book unless you absolutely need to go! read more

Beware of weather -- major waste of time. Woke up at 6am on a Saturday to go to my flight to Seattle. Was pretty excited. The weather was cloudy but I arrived for check in and they didn't give me any sense of any problem. But then they kept saying it was delayed and delayed. After 3 hours of waiting they announced it was canceled. Then they make you wait in line again to get a refund. Now I can't get to Seattle - no more trains available today. And I have a hotel reservation $$ that I'm probably gonna have to eat. I'm glad they don't take off if they think it's dangerous. But at the same time they could've just canceled it before departure time -- the weather is the same as it was at 6am this morning. Instead of hours later. read more

Harbour Air is such a great, convenient option for getting from Vancouver to Victoria! You don't need to show up too early and they have cheaper fares if you don't need to take a lot of luggage with you. Great for a weekend getaway! #ContestEntry read more

Harbour Air - from the sky - Private Jet Charter Near Me - Vancouver, British Columbia

See all

It's a yes from me such an amazing experience and amazing staff. I work definitely use their services again.

We were in Vancouver for a weekend and decided that we HAD to check out seaplanes! This was one of the best decisions we could've made - we had a fantastic experience. We booked our tickets well in advance, and got the package that included tickets to the Capilano Bridge - it was expensive, but I guess you are paying for the experience. It was a bit hard to find their office, but once we got there, we checked in and were on our way around 30 minutes later. They took the group down to the water where they loaded all of us on. There were around 11 seats, which felt a little cramped once we were inside. The tour, however, was fantastic. We saw all of the city of Vancouver, and the colors looked brilliant from high up. It's also a cool experience when taking off and landing in the water! Definitely recommend this to folks looking for a tourist activity in the city, or even trying to get around - they do round trips in addition to tours! read more

See all

Surprise extra weight charge of $80 for a laptop bag.... Ticket includes 8 lbs of luggage which is ridiculously low. You can upgrade your ticket to "premium" which gives you 12 lbs of luggage. Everything over is $5 per pound. It feels like it's not designed to transparent and to gouge you at check in when you have no choice but to pay. Well, they got me this time but there won't be a next time because I'm taking Helijet from now on. read more

It was yesterday when I took my first Harbour Air flight from Coal Harbour to Victoria's Inner Harbour - and I feel like shouting from rooftops how incredible the experience was. From booking to checking in, complimentary coffee/tea/water. Available snacks. On time and as promised....to the unbelievably beautiful 35 minutes flying low across The Salish Sea. As a born and raised Vancouerite I thought I couldn't love our corner of the world more...and yet here we are. The crews were awesome - in particular the return crew where it was "David's birthday" -- which I think was code for "first flight at the controls". The Senior Officer on board was a steady hand and we all marvelled at the smoothest of landings. (It might have been David's actual birthday....please do let me know!). Anyway, will definitely do this far more often! Highly recommend. read more

See all

ripp off stole our money stay away from reservation system is faulty we booked one time and they had us on another no customer service stole our money read more

Harbour Air - harbor air stole our money they have a faulty reservation system and aren't going to support customers that get ripped off - Private Jet Charter Near Me - Vancouver, British Columbia

Disappointing visit to Victoria this past Thursday. Missed a plane tour by mere minutes (ferry was delayed) and they wouldn't refund the money or exchange the trip. I was literally parking my car, my Step Dad asked for them to hold off for one more minute, they said no, and closed the doors. I love that for us! I know rules are rules and can appreciate a structure, but to not transfer our $801 tour for the next available one just floored me. HarbourAir's inability to be accommodating, understanding and flexible feels so disingenuous. They already had our money (no refunds, gotcha), they had available seats (cool, let's go) but refused to be flexible. So much for the excellent customer service HarbourAir claims to provide. Clearly they need our $801 that was saved up, more than we do. I have learned a hard lesson through this for sure but will make sure to share this experience with others. read more

Awesome experience with Harbour Air and our round trip between Vancouver and Victoria. I used the app to book and track our flight. Flight operations was efficient. Staff was super knowledgeable, accessible and overall friendly. The terminals were clean and comfortable. Equipment seemed to be well maintained. Flight crew courteous and well trained. My only complain was that the 30 minute flight, while a really cool experience, was awfully expensive. We paid more than double than we did for our 2 hour international flight from San Francisco to Vancouver. read more

Mind blowing and breathtaking! It was fascinating to see the panoramic views from up! Ticket prices for 20mins were $278 for me and my partner but we think it was worth it! Around 10 people can go at a time, you can see all the landmarks from above, I think it would be a great activity for your next adventure at Coal harbour. read more

Rented a private tour for 11 people on 12/27. Yennifer and the other staff were terrific, Ethan was a great pilot and it was a lovely facility. Not cheap but a great experience overall. read more

It is a bit pricy but it is very convenient and it saves you a lot of time depending where you are going. I took the float plane from Vancouver to Victoria and it only took 35 mins. Compared to the ferry, I saved over 2 hrs. I departed from Vancouver downtown and it definitely beat taking a bus, driving or a taxi to the ferry terminal which is like at least 1 hour away from downtown. In terms of the flight: CONS - it was very loud inside (can hear the engine loudly) but they do provide free earplugs - Inside is somewhat run down - Small and feel very enclosed inside - Expensive compared to the Ferry and other options PROS - Convenient - Very smooth landing because it lands on the water - Very scenic view. It flew very low to the ground that the view was very beautiful - Free pastries and coffee or tea to its customers If I had to do another business trip to Victoria, I would definitely take the float plane again. The price of the float plane return was $414 vs the ferry return $32. For personal trips and if I am not in a rush, I will still take the ferry due to cost. read more

See all

Neat experience, great customer service, and efficient operations. My wife and I did a roundtrip from Vancouver to Victoria Island and this was a great way to see a lot from the air as well as maximize our vacation time by going to / from in about 30 minutes each way. They also sold us a package to see the Butchart Gardens and bus tour. If you're looking for a unique experience and trying to maximize your time at a reasonable cost, I would recommend this group. read more

Harbour Air - Part of their fleet. - Private Jet Charter Near Me - Vancouver, British Columbia

So if you are debating doing this activity, let me encourage you to go. Yes, it isn't cheap, but the memories will last forever. I took the 20 min scenic seaplane tour of Vancouver. I was beyond nervous, it ended up being lovely. I bought my tickets of and was able to depart about an hour after arriving. There was a great free coffee shop in the office. When it was time to board the plane, it was simple. My purse was put in the back of plane. The plane for 6 people and everyone had a window seat. My pilot warned me that the plane would be flying low and it did. The views were out of this world. The landing was calm. No regrets about doing this plane ride. I highly suggest it to everyone! read more

See all

Arrived to the gate 15 minutes ahead of departure time and they wouldn't let us board, reschedule for the next flight which had available seats, or get a refund. Very rude customer service with 0 compassion. They were happy to get us on the next flight only if we paid full price again as if this was a cheap treat. read more

OUTSTANDING experience flying Harbour Air from Vancouver to Victoria for the day recently in late April. We did an 11am flight - takes 35 minutes to get to Victoria. The aerial sites of the all the islands below are curiously intriguing. It is a bit on the pricey side but still very much worth the experience. Planes only hold up to 6-8 people. You definitely DO NOT need to splurge for the reserved seating (only like 3 seats on the left side of the plane). The yield no better views in my opinion; they are just single seats as opposed to the double seats on the right side of the plane. Views are just as good on the right. Easy take off, easy landing. Fun Fun Fun Experience!! read more

See all

This was a great experience. The pilot's name was Mick. As we were boarding the plane, Mick offered for one of the passengers to sit in the co-pilot seat and he politely declined. My wife overheard the conversation and offered me up. I was excited. I got to sit in the cockpit with Mick. Harbour Air is the main company providing seaplane transportation in the Pacific Northwest. The terminal is very neat and clean and comfortable. They have complimentary beverages and fruit for passengers waiting for their planes. The staff was friendly, and offered the best service possible. They were very accommodating and all worked together. The teamwork in this organization is very strong, it was obvious. We checked in and got our boarding passes. I had a cup of coffee and my wife had a small piece of cake and a pastry. As we waited for our plane I watched as several planes were boarded and took off from the water. I had never actually seen a real seaplane so it was really interesting for me. So when our time came we boarded and I got in the front. It was REALLY EXCITING. After a few minutes in the air, Captain Mick started a conversation with me and we had a great chat while flying across to Victoria. Naturally, he had to pay attention to flying the plane so there were interruptions but it was a nice conversation. We landed (on the water,of course) for my first time. It was a very smooth landing. We taxied on the water for a spell and tied off to the dock. After exiting the plane the bags were removed for the owners to claim. What a great experience. We thought about taking the Ferry Boat but chose the plane for the experience. So glad we did. I can't wait for the return trip!! The return trip was almost as good, but I wasn't able to be the co-pilot. Great Experience! read more

Harbour Air - Plane hasn't landed - Private Jet Charter Near Me - Vancouver, British Columbia

We have been travelling on Harbour Air for 10 years regularly but recent policy changes represent a real decline in customer service for this once excellent and kind company. A recent solo trip for my 17 year old son with a prepaid ticket meant that he boarded without any luggage (luggage OR carry on) Why? Minutes before boarding, he was told he had to pay $75 dollars more for his carry on luggage or not get on the plane. His carry on luggage was 8 pounds over. Before that he was told, in addition to his prepaid ticket, that he would need to pay $175 for his other luggage. Which he had already left with relatives who had since departed. The result? A minor traveled without any luggage which included his clothing and school laptop. Totally unacceptable. Harbour Air's recent "policy changes" have made a once reliable company into a mean company. The BC Ferry is a better bet. Too bad. read more

I'll start my review with the positive, the flight tour was beautiful, left on time. pilot was awesome & friendly to me and 3 1/2-year-old son. We had tried to get on a tour in Victoria a few days prior and their customer service was amazing. My son was disappointed but the lady at the desk made his day by giving him a toy Sea plane as a consolation and he skipped back to our hotel happy. We decided to do the tour in Vancouver. Got to Terminal 45 mins before our departure. Lady at the counter was hesitant on my booking as it had my name as Jimmy on the booking but James on my ID. I guess it autocorrected on the booking. She seemed hesitant about it, and I explained that it was the same name. Her colleague possibly a manager at the next desk turned to her and us and in his most condescending voice explained that we are booking an aircraft .NO way dude I thought it was a Sea-bus. All the time I've a 3 1/2-year-old on my shoulders trying to control him. We checked our bright yellow and purple baby shark bag in with them they gave us a small paper ticket for retrieval of our bag after the tour. I'm juggling Lego, snacks, boarding cards, bottles and my son ...I took a photo of the ticket as insurance in case it got lost in the clutter. After our 20-minute tour we returned to retrieve the bag. Same lady that gave me the ticket was there perfect!! Ticket was gone, showed her the photo I had taken. Mean time I'm holding my son back as he is about to walk behind the counter and grab his bag, he is now screaming for it. Lady ascends on to her elevated imaginary horse and tells me that she can't give me the bag without the ticket even after showing her the photo of it. She reluctantly gave me the bag to my upset son. I'm livid now and she explained to me that next time she wouldn't give me the bag without the actual ticket. Told her there won't be a next time that the tour was amazing, but your customer service is horrible. Ok so it's been playing on my mind a bit but there are literally no security checks getting on the plane, pilot door is wide open and he's reachable. But then their going pull all this matching identical IDs at check-in and not release a bag for security reasons to a 3-year-old after the flight. OWNERS-TAKE NOTE. Lot of mixed signals from your company it's such a shame that a few bad apples at check in let your company down as the plane experience was amazing. I see I'm not the only one that has had an issue with your customer service. read more

My last review of Harbor Air, was strictly to do with actually flying somewhere. This review is on the package express service. I have used this service in the past, and loved it! Package up what it is you send ( service to and from Vancouver to Victoria & Nanaimo ) Take it down to the Harbour ( I do believe that they do offer door to door pick up & delivery - but I drop mine off, and have it picked up at the other end. Other times, I went to the main terminal to ship, but it seems now, they have a specific area ( a portable trailer ) that you go to. Up the ramp, we opened the door. The space was small. Enough room for one Person at the counter, one person behind, and that's about it. It was hot inside, lucky I didn't have to wait long. The clerk had zero personality. However I was there to ship a package, not talk to a shrink about my problems. This was the only reason they lost one star. No big deal ! Anyway - the process was quick - my name & phone # The receivers name & phone # Package weighed, ( mine was fairly large and heavy, as it contained a large heavy hard covered coffee table book, and other ltems ) I was thrilled that it was only going to cost me 15.96$ with tax! It was going on the next flight, and would arrive same day - actually within an hour ! How can you beat that ?? read more

See all

Very rude front desk staff. Needs training so that they do not ruin people's day. Thats the least they can do for paying customers.

Did a 20-minute seaplane visual tour of Vancouver. It was a great experience at the end of our trip to see all the places we had visited from the sky. The whole experience was very casual and easy. We checked in, grabbed a complimentary coffee from the barista, and walked around the docks outside while waiting for them to call our party. They seemed to be running behind schedule, however, and we ended up waiting about 30 minutes longer than expected for our tour. It was definitely worth the wait, however, and the employees out on the docks were kind enough to let us stick around in the "restricted" boarding area to take pictures with the seaplanes. read more

See all

Don't use these sea planes! I don't want them to get crowded and ruin everything. The "airports" for these planes are comfortable with a spectacular view, the coffee and scones are free, and the staff go out of their way to help you. Yes, don't go. I want to return and have everything be just as impressive! read more

See all

Yes, five stars. Yes, there are still things I could complain about but in general here are the reasons for the five stars: The flights seem to be really on time when the weather is good. I totally understand that wind, fog, rain, etc, can really screw things up but let's forget about that for now. The flight over to island, wherever you are going, is really quite beautiful. If you ask you may get the co-pilot seat and of course they seem to take special preference to those who may have never been on a seaplane before. As to the seaplanes themselves -- yes, they are small, luggage could be a problem (but if it is -- take the ferry), and to my surprise being in a seaplane really felt no different then landing or taking off on land and when the water is as smooth as glass I think this might actually be a smoother experience on both landing and takeoff. Further -- the big point of smoothness comes from this being more like private air than commercial flight. I have no idea what the domestic rules are in Canada but for a person from the US to get on a flight with a generic boarding card, off the island because their name was on a list the pilot was holding, with basically zero TSA screening hassle of any kind is pure joy. This thing might have a propeller and wings but the service feels as simple as a bus. So, no, not much flash to the experience but a whole lot of convenience -- and if you need to make a dash to and from the island without dragging a week's supply of personal items with you this is simply awesome. read more

We have always had a great time with Harbour Air. We have friends and relatives with us today and wanted them to experience their first flight on a float plane. They all had a ball and I highly recommended this for a great experience. Great planes and great service. Thanks again for such a fun time. read more

See all

I've been flying consistently with Harbour Air for about 6 months now for work. One of my favourite perks. Always pleasant staff, flights on time, fast check-in and boarding, free cappuccino from the Coal Harbour terminal...also float planes are just super cool. But as of today, my favourite terminal is Comox. Both Andrew and Brian are peaches. Andrew gave me a ride to my hotel in Courtney no charge and Brian...well simply put a really nice approachable guy. After about 2 minutes we were talking about work, love, life and philosophy. Love it. They both really epitomize small town charm and hospitality. Could not have been a more pleasant experience. It also didn't hurt that both pilots were HAWT!! Holler! read more

Harbour Air - Private Jet Charter Near Me - Vancouver, British Columbia