DO NOT EVER USE VAN CITY SEAPLANES. They are unreliable, dishonest, misleading, and lack…read morecommunication. In April I booked a flight with Van City Seaplanes from YVR to Savary Island at 5:30pm on June 25th. The day of departure, they requested I arrive 30 minutes in advance, which is not stated anywhere on their website. As I had confirmed months ago on the booking, I told them I would be there by 5:30pm as my plane was landing in YVR at 4:35pm. Petra, the office manager acknowledged and responded "Ok, thank you" via text. At 5:11pm Petra called me to check in and I told her I was in a taxi going from the North to the Sourh Terminal, 10 minutes away. She said ok and that the pilot was told this. I arrived at 5:20pm and the dock attendants told me that Peter Grimm, the pilot, had decided to leave before the departure time even though he knew I would be there within a few minutes. I understand I was cutting it close but I still arrived 10 minutes before departure and they had known my timing since April. Peter claimed he had to leave early because of the weather but the water was calm, the wind was barely blowing at 6.8mph, there was not a cloud in the sky, and the sun set at 9:23pm on Savary Island that day giving him plenty of time to fly North and back in the light. Futhermore, Sea Air, the owners of the dock where Peter is allowed to land, said Peter never arrives 30 minutes before departure times but arrives 15 minutes at the earliest before a flight time. I was left stranded for a night in Vancouver. The next day Peter refused to refund me for a flight I wasn't on because he left early and offered to put me on a flight at 9:30am only if I paid for a new ticket. That day, I got to the dock at 8:20am and he arrived at 9:50am, 20 minutes after the scheduled departure time. Up until I saw him in person, Peter repeatedly refused to speak to me over the phone and explain why he had left early. He did not acknowledge or apologize for being 20 minutes late or leaving me stranded the day before. There are many other reliable services such as Harbor Air and Pacific Seaplanes that go to Savary Island and that properly communicate and conduct business in a professional manner and I recommend using these airlines if you need a seaplane.

Warning: Never book with this AWFUL service! You will have a less than 50% chance of actually…read morearriving at your destination. I and two other friends booked flights through their website to Savary Island. We received email confirmations of our flight bookings, but we noticed the fine print said the flights would be confirmed later. That seemed odd, so we called and emailed to confirm. This is when the problems began. The only thing this office seems to be capable of is charging credit cards. They rarely answer their phones and never respond to emails. When we finally got ahold of the disorganized woman on the phone, she said they wouldn't confirm the flight until 1-2 days before. In fact, they did *not* have space on the flight that they had accepted our booking for, even though they charged my credit card. She said she'd have to check with the pilot whether they would be adding another flight and would get back to me. She never did get back to me and we had to scramble to book a flight through another airline. She told me that they did have space for our return flight, so we kept that booking and went on our trip. While on the vacation, we called 2 days before the return flight, just to double-check that everything was still ok, since we had a spidey sense that they weren't super reliable. After dozens of calls over 2 days, we could not get any one to answer the phone. Then, the morning of our confirmed return flight, literally 6 hours before departure, we got a call from her saying that they were cancelling our flight. They realized that they didn't have another plane available. There was no weather or mechanical issue. They just decided they didn't want to fly the plane. They'd rather leave us stranded on the island with no other way home. They offered no apology for not giving us advance notice, no compensation, no alternatives other than maybe flying out the next day. This is your fair warning that a booking with this airline is a crapshoot. Your booking is not really a booking and is likely to be cancelled at whatever whims catch them on your travel day. Never again!

My friend flys here often as a student pilot, I love coming just to chill and take picturesread more

I recently came to Glacier Air to take the introductory flight lesson on recommendation of a…read morefriend. Akshay was my instructor. On the first lesson, we had 30 minutes of flying time. We briefly covered all six maneuvers required for the PPL flight exam AND he took the time to point out some of the beautiful geographical landmarks. Highlights included flying around the Stawamus Chief and the spin recovery (so much fun!). He performed the maneuver, while asking me to feel his movements on the controls...then asked if I wanted to give it a go on the second time around. Calm and confident flight instructor. Thanks for introducing me to Glacier Air!

Landmark is a Fixed-Base Operation (FBO). It's essentially a refueling facility for aircraft that…read moreoffers a variety of aviation-related services. At a minimum, most FBOs offer aircraft fuel, oil, and parking, along with access to washrooms and telephones. Landmark offers additional aircraft services such as hangar storage, maintenance, aircraft charter or rental, flight training, and ground services such as towing and baggage handling. Affluent individuals and companies are utilizing private aviation instead of facing the uncertainties, inconvenience and safety issues associated with commercial aviation. Landmark Aviation is a provider of upscale, private aviation services. Landmark provided us with exceptional and expedient service. Hell, I'm back home and writing this when 3 hours ago I was in Canada!

This is a great facility for small planes and general aviation, upscale private and commercial…read more aviation service, top of the line and very friendly, highly recommended.The next place near by you might want to check is Boundary Bay Airport.ZBB

We have been using Excel for transport within Vancouver and to/from Whistler for about a decade…read more We've used it for our individual family and a group as large as 24 in a private minibus. The booking process is easy, the manager Howie is responsive and easy to work with. The drivers are always on time and courteous. On our most recent trip, there was a terrible accident on highway 99 which delayed us 7 hrs! We had multiple families traveling on together in a large van, half children under the age of 8. The kids were going stir crazy and so were the parents. The person that was not frazzled at all was our driver Johan. He was with us the whole way, taking us to dinner in Squamish, driving us around town looking for a place to entertain the kids and wait for the roads to reopen. We ended up having to hang out at a Walmart for several hours. By the time we got to Whistler was about midnight, on a 5p planned arrival. Johan never stopped being courteous, kind, and friendly. I can't imagine how tired and frustrating the ordeal must have been for him, yet he never let it showed and it made the journey so much more pleasant despite the circumstances. We've never had a bad experience with Excel.

Excel provided exceptional service--they were punctual. The vehicle was clean and comfortable, they…read moreprovided everyone with bottled water. Andy our driver was very professional, friendly, and incredibly helpful. I highly recommend Excel and will definitely use them again in the future.