We did the six hour Vancouver tour. Our tour guide, Sam, was knowledgeable and a great driver. We…read moreenjoyed seeing Stanley Park, had a blast at Capilano Bridge and going to the island followed by the Vancouver Lookout. It was wonderful to be able to enjoy the sites of Vancouver. We were able to go back to see Gastown and Sam's knowledge helped us to enjoy our time on that street.

Since the Victoria tour picks up the Richmond guests last and drops them off first, my day was only…read morefrom 9:30am to 8:45pm since the Holiday Inn Express is one of the stops. Still a long day but I enjoyed all of it. Alex the tour guide was really funny and attentive. He made sure we weren't too warm or cold during the trip and was always on time. Each van sits about 30 people so it's not one of those huge buses. Comfortable seats but no window curtains or charger for your phone. You'll be able to charge on the ferry though. Check their website for promo codes.

Not only can you not lose because this is a FREE tour...but you will gain so much interesting info!…read more I'm sure hopping on and off a bus would be just fine, but for us, with just one short day in this vast city, we were looking for a quick connection, and that's exactly what we got on this recent Sunday. We met our tour guide, Ali at the designated time (11am) at the designated place, and 20 or so of us enjoyed an incredibly interesting walking tour of Chinatown. There is no way we would have gotten the feel for this city had we not taken this tour. Several folks were repeat tour guy visitors, so they must have enjoyed those as well. Our group had folks from several countries. It is a relaxed tour at a pace that is just right...not too fast and not too slow. Seriously, just right! And absolutely everyone in our group was happy to hand over generous thank you tips. Well-deserved. Ali was kind enough at the end of the tour to guide anyone who wanted dining suggestions or directions. For us, he was even kind enough to let us walk along with him since we were heading in the same direction. As a result, we were fortunate enough to get an extended tour, as he remained a wealth of Vancouver info as we went along. Highly recommend!

I love FREE, Culture, history, and having a tour that rolls all 3 together…read more We took the Free Downtown & Chinatown Tour with Alex. She pointed out some places of interest, told us the history of Chinatown, took us to a herbal store, and ended the tour at the Chinese Gardens. The tour was over 2 hours, and she gave suggestions for lunch. I love these type of tours because they are given by people who have lived there for a good amount of time, and who are passionate about what they are presenting. She was no exception.

Sherry was great to be on board today! Did her own tour stories! No voice recordings...Best so…read morefar! Yesterday was not so good- that bus dropped us off at 4:30 on a stop and it was supposed to go on until at least 6pm. We had to wait for another bus- very disappointing!!

Extremely disappointing customer service experience…read more We went to the Big Bus Tours ticket counter by the waterfront in Vancouver because we thought we needed to purchase tickets there in order to do the Grouse Grind hike. We were unaware that we did not actually need to purchase these tickets. We told the employee that we wanted to do the Grouse Grind hike and he sold us tickets to Grouse Mountain. I asked him if the shuttle was free because I remembered it being free and he told me that it was included in the price of the ticket. Based on that conversation we purchased the tickets. We were charged $186 for two people. The amount sounded quite high to me so I looked it up afterward to make sure the price was correct. That's when I discovered that we did not actually need these tickets. The shuttle was free and we only needed a $20-per-person gondola ticket to come down. We immediately returned to the counter and asked for a refund but were refused and told to contact customer service. We were never told that the tickets were non-refundable. I contacted customer service as soon as we returned home from our vacation. I was then told that I should have contacted them the same day despite nobody at the ticket counter telling us this. I was also told their system showed that the tickets had been scanned. We did not scan or use them. We still have them in our Apple Wallet and had separately purchased the gondola tickets we actually needed to come down. I even offered to provide proof of that purchase. What was most frustrating was how the customer service representative handled the situation. Rather than acknowledging that there could have been a misunderstanding I was repeatedly told that their employees are very good at their jobs and know what they are doing. This made me feel like my account of the conversation was being dismissed and that I was being treated as though I was lying. I have now had to dispute the $186 charge with my credit card company because Big Bus Tours refused to resolve the issue. Being told the shuttle was included when it was actually free and then refusing to refund the unused tickets felt like a serious misrepresentation and was borderline fraudulent.

Perfect day / even in the rain!! But of a mixup on our reservation & Jason drove us all the way to…read moreWhistler to catch the tour bus!! So it became a private tour for half the day! The rerun bus was clean & comfy - the driver was informative & funny! A great visit to Vancouver!!

The tour per se was excellent; went to Whistler Village. But…read morethere was a bit of confusion in payment for the gondola ride on the way back to Vancouver. This lead to a mistaken overpayment made for the ticket. I contacted the company via email and they were very responsive and refunded to me the over-charges. I was much impressed with the great customer service.

Beautiful art amazing food the lounge is a bit crowded but still nice so diverse perfect for…read moreavgeekse like me and very comfy seats recommend

Vancouver International Airport serves both domestic Canadian provinces as well as International…read moreflights to the US and many other countries. Throughout the airport, the Pacific Northwest architecture is evident. There is an extensive Northwest Coast Indigenous art collection. Getting into the terminal area and through security is quite similar to other airports that are the same sized. I thought the signage was well displayed making it easy to get around.

Doing business with Vancouver Escape Tours was a fantastic experience. Their staff is honest,…read morereliable, friendly, and the pricing is affordable. We felt safe and were very satisfied! Everyone should join us and experience Vancouver Escape Tours.

From the owner: Vancouver Escape Tours offers private, reliable transportation for up to 24 passengers — perfect…read morefor airport transfers, cruise pickups, or full-day adventures to Whistler and beyond. Our spacious minibuses feature leather recliner seats, air conditioning, and ample cargo space for luggage or ski gear. We pride ourselves on direct, non-stop service with professional, friendly drivers.  Licensed, insured, and locally owned — we make group travel smooth, comfortable, and stress-free.

I'm surprised how many negative reviews Quick Shuttle received on yelp. My first experience with…read moreQuick Shuttle was the most pleasant and smooth experience with a coach bus crossing the border to the states i've ever had. My friend and I used them in December to go from Vancouver to Seattle. The meeting place was across waterfront center in Vancouver but the bus didn't show up at 8:40am when the bus was scheduled to come. Instead the driver himself came over and escorted us to the bus where he parked it half a block away. He came over exactly at 8:40am as scheduled. As for the bus itself, the bus had things you'd typically see on coach busses. USB ports and wall outlets for charging things and reading lights. The seats were very comfortable with ample leg room. They were comfy as they were leather seats. You can easily recline the seats for sleeping. Nobody was behind my seat so I reclined a bit as I took a nap on the smooth bus ride. At least, smooth as you can get on a bus on the road which was a little bumpy at times. I like how the seats were not assigned and you don't have to pay extra just to sit near the front (im looking at you flixbus!) Our driver was great. I want to give a shout out to Samuel L., who was our driver for our trip. Super nice and approachable driver. He laid out the bus rules in a friendly manner and helped out as much as he could regarding the US declaration forms. On the morning the bus trip to Seattle was scheduled, I received a text message from Samuel thanking me for choosing quick shuttle and he introduced himself. He also said to bring a jacket in case the AC is too cold. We were given a tracking link to track the bus. After the bus left, we received another text message thanking us for coming and being great passengers. Samuel left his phone number and invited us to give him any feedback or any questions we may have via text. He's pretty talented as he spoke multiple languages, with english, french, spanish, and a european language i can't quite pinpoint. He was cracking a couple jokes here and there which made some of the passengers chuckle. They were mostly dad jokes lol. He even asked random people that with suitcases on the street near the bus if they were going to board to go seattle as a joke i think, haha. Samuel went above and beyond by providing US declaration forms in many different languages like Chinese and Vietnamese and was easily approachable if we needed any questions (sometimes the drivers only provide english forms) He was pretty efficient in getting the suitcases unloaded and reloaded at the border. He warned us multiple times that the US border is very strict on claiming foods and asked each passenger if they brought any food. He reminded passengers a couple times that the bus is a quiet bus and to only talk at the back part of the bus which i appreciate. Getting on the bus was smooth. You didn't need to present anything. The only thing needed to get on the bus was to verbally confirm your name and last four digits of your phone number. Samuel did a role call for all the passengers. When one passenger was almost late for the bus, he didn't just leave. He personally called the passenger to come aboard to see where he was. I wanted to tip him some cash for being a great driver but he did not accept it and said that my presence as being a pleasant passengers was enough. (He's so darn genuine!) If some passengers didn't bring a pen to fill out a declaration form, he provided a couple of pens for us to borrow. He even offered cookies and candy as a token of his appreciation for choosing quick shuttle. The bus arrived on time and made it to our destination on time, and I felt safe the entire time because our driver didn't speed and drove like a normal, sane person. I highly recommend quick shuttle at least for the trip from vancouver to seattle. If you get samuel as your driver, you're in great hands! If you don't believe me, look at the dozens of positive google reviews on quick shuttle mentioning Samuel lol. 5 huge stars out of 5 for Quick shuttle. I'd give it 6 stars if i could! Edit: I went on quick shuttle again a few days later and it was a much more standard bus ride (no free treats, text messages, or very friendly driver) but I still had a good experience on the trip to Seattle.

This was the perfect option to get my mother from SeaTac Airport to Vancouver. Picked her up right…read morewhere she got her luggage and dropped her off five minutes from us. We were able to jump back on very conveniently from cruise port and head back to Seattle. Bus was clean and driver was extremely friendly. Most bad reviews tended to deal will commute time. Your on a bus that needs to make stops and stop at border....Its going to take more time than a car. This was a lifesaver.