Not only can you not lose because this is a FREE tour...but you will gain so much interesting info!…read more I'm sure hopping on and off a bus would be just fine, but for us, with just one short day in this vast city, we were looking for a quick connection, and that's exactly what we got on this recent Sunday. We met our tour guide, Ali at the designated time (11am) at the designated place, and 20 or so of us enjoyed an incredibly interesting walking tour of Chinatown. There is no way we would have gotten the feel for this city had we not taken this tour. Several folks were repeat tour guy visitors, so they must have enjoyed those as well. Our group had folks from several countries. It is a relaxed tour at a pace that is just right...not too fast and not too slow. Seriously, just right! And absolutely everyone in our group was happy to hand over generous thank you tips. Well-deserved. Ali was kind enough at the end of the tour to guide anyone who wanted dining suggestions or directions. For us, he was even kind enough to let us walk along with him since we were heading in the same direction. As a result, we were fortunate enough to get an extended tour, as he remained a wealth of Vancouver info as we went along. Highly recommend!

I love FREE, Culture, history, and having a tour that rolls all 3 together…read more We took the Free Downtown & Chinatown Tour with Alex. She pointed out some places of interest, told us the history of Chinatown, took us to a herbal store, and ended the tour at the Chinese Gardens. The tour was over 2 hours, and she gave suggestions for lunch. I love these type of tours because they are given by people who have lived there for a good amount of time, and who are passionate about what they are presenting. She was no exception.

We did the six hour Vancouver tour. Our tour guide, Sam, was knowledgeable and a great driver. We…read moreenjoyed seeing Stanley Park, had a blast at Capilano Bridge and going to the island followed by the Vancouver Lookout. It was wonderful to be able to enjoy the sites of Vancouver. We were able to go back to see Gastown and Sam's knowledge helped us to enjoy our time on that street.

Since the Victoria tour picks up the Richmond guests last and drops them off first, my day was only…read morefrom 9:30am to 8:45pm since the Holiday Inn Express is one of the stops. Still a long day but I enjoyed all of it. Alex the tour guide was really funny and attentive. He made sure we weren't too warm or cold during the trip and was always on time. Each van sits about 30 people so it's not one of those huge buses. Comfortable seats but no window curtains or charger for your phone. You'll be able to charge on the ferry though. Check their website for promo codes.

We had Vanessa for the hot chocolate tour. We got to see Ana go into buildings that we wouldn't…read morehave been able to otherwise. Really good history and interesting facts really good for all ages. Even my 10 year old wasn't bored! Took the whole family, my mom & dad myself and my husband and it was so good! Highly recommend!!

Everything went spectacularly! Glenn did a terrific job. It…read morewas super to learn so much about the area. Especially, the story behind "Gassy" Jack and how Gastown got its name. Thanks for bringing the history to life.

Had a great tour of the Granville Public Market with Michael. There was an awesome variety of food…read moretasted from a Thai Entree, to pickles, to charcuterie, and plenty of desserts. Michael was friendly and did a great job of being informative, friendly, and keeping the tour moving/not holding up traffic. I will say compared to some of the other food tours we've been on, we didn't walk away as full as anticipated. We definitely got an entree to share between our group of three afterwards, but thanks to the food tour we knew where we wanted to go fairly quickly. All in all a great trip and a super efficient way to check out the market.

I'm a firm believer that the best way to get to know a city is through its food, and the Granville…read moreIsland Market tour definitely delivered! It was super fun, and in just two hours we learned a lot and tasted even more -- time flew by. Our tour guide was knowledgeable, friendly, and made the whole experience engaging. I highly recommend it to anyone exploring the city (we even had some local Canadians on our tour, which says a lot!).

Very bad business practice…read more We booked a 3pm tour. It was the last day that we are in Vancouver, we would be flying home that night. At 1:45pm, after we have planned our whole day around the excursion and checked out of the hotel in preparation of this tour, Sea Vancouver office called and said they are cancelling my tour because they "need a minimum of 4 people and only 3 people booked". I explained that we are leaving the city that day, and we planned our whole day around this, and if there is anything they can do. It is unreasonable to only notify me 75 minutes prior to departure time - we were already on the way to the departure point! The only thing they said was that they will refund me in full (I'd better hope so since you cancelled it with incredibly short notice!) I understand that it may not be economical to operate a tour based on fixed cost, but this was NOT written anywhere when I booked it on the official website, but they were happy to take my money when I booked. The confirmation email stated "We reserve the right to delay or cancel a departure for events beyond our control (e.g. adverse weather conditions, technical or mechanical issues, etc.)" -- well, operating a boat when there are "only" 3 paying customers is definitely in their control, they just choose to screw over their customers. This has put a really sour taste on my trip to Vancouver. I would encourage everybody to stay away.

First of all, I would highly, HIGHLY recommend this for all! Specially if its your first time in…read moreVancouver or have not been around the harbor! This was our first time in Vancouver, and whats not a better way to experience it than by taking a boat tour! We honestly planned this boat tour super last minute, so we called a few places, but they were all closed. Fortunately, Sea Vancouver still had tours going out until 7pm which was the last one! The lobby is located in the Westin hotel and the ride is 90 minutes long, which takes you all around the harbor of Vancouver to the English Bay! There was so much to see at the waterfront and we even saw a few dolphins along the ride! We were hoping for orcas too but maybe next time haha. Overall the boat tour was absolutely amazing! Terry our captain, made the experience super educational a fun! Love that guy! Thanks Cap! And thank you Sea Vancouver!

So fun. We didn't win but we had a great hour. Staff could…read morebe a little more energetic.

We did the outdoor escape room style activity and had so much fun! You get to walk around downtown…read moresolving clues. You get exercise and have fun while doing it.

We had an overall enjoyable evening. We found friendly staff seating us and taking our beverage…read moreorder. Beverages which are not included in the ticket are reasonably priced. Live music by Tony and Mike added to the evening. Music choice was right for the demographic and comments by Tony were at a minimum--appropriate for folks sharing and chatting with friends. Food was acceptable. Not stellar but it's a buffet catered in. Highlights: salad selection, vegetable lasagna, desserts. Some may criticize, I wouldn't. Cruise was lovely, starting before sunset (7:00 pm, mid Sept) and lasting well after sunset until disembarkation at 9:30. City lights are beautiful. One suggestion (I hope management is following these): turn off the LED rope lights in the cabin after dark so there's no or less reflection on the windows. That reflection makes it impossible to see through the window and enjoy the city lights. Yes, you can go outside, but if chilly that's not ideal for all passengers. That is the biggest negative. Overall a positive experience. Now turn off those lights so we can fully enjoy an evening cruise in Vancouver.

Unreliable. Sail at your own risk!…read more Harbour Cruises of Vancouver completely failed to deliver on the promise of their Indian Arm cruise. They claimed smoke in the engine room and limped back to port before we even turned into the Arm. Other reviews have reported unexplained itinerary changes that eliminated the main part of the trip. One has to wonder if they don't go up the Arm simply to save money when it's not fully booked or if their boats are that unreliable. While I understand mechanical issues, their compensation policy was completely inadequate. They offered a free drink on board and a coupon for 15% off a future cruise. Anyone booking on the internet can get a 20% discount off any cruise! After much back and forth they finally offered a 20% refund. The final price after this discount was approximately double the price of a narrated harbor tour. We received an un-narrated tour of the container port instead of a tour of the natural environment, which is what we were promised. We feel cheated by Harbour Cruises of Vancouver. Sail at your own risk!

So, Tod. M. really did a great job describing the train and the service. We had the Concierge at…read moreour hotel make the arrangements and we took the 'coach' car up to Whistler and the 'first class' car back. To start out on our adventure, a nice new bus took us from a local hotel to the train station and back again. For a one day adventure, I am not sure I would recommend this due to the price, but again, it was quite the adventure. When we arrived at the train station, we promptly boarded our "coach car" and were treated to coffee, tea and juice. Once the train pulled away from the station we were given a boxed breakfast that had a sandwich (fresh made on a croissant) and cut up fruit. I did not eat the sandwich as it was my very worst nightmare of all things I don't eat (mayo, ham and hard boiled eggs), but the husband enjoyed his. The service on our train was stellar and the views were spectacular. There is an open car where you can take pictures and really get a sense of what being off the highway has to offer. Once we arrived in Whistler (it was about 3 hours later) we had a 2.5 hour long time in Whistler Village (enough time to have lunch and walk around). The bus that took us from the train to the village was too crowded and seemed less organized than the bus trip from the hotel to the station. Whistler was a total waste of time for us other than the fact that my in-laws (brother/sister/nephew) drove up from Bellingham just to have lunch with us here. It was a total tourist trap without enough signage as to how to get around the small village and an incredibly mediocre amount of bathrooms. We were happy to get back onto the bus to take us back to the train station and have our first class experience. This car was bigger, the seats a little more plush and there was high tea and booze served all with real glass, silverware and cloth napkins. The service again was stellar, the tea itself tasty and it was a lot of fun. The train trip itself was one of the highlights of our vacation (cost and all) and to be honest, there was no need to "upgrade" as the coach car (sans the nasty sandwich) was perfect in and of itself.

This is a daily-run train that goes from North Vancouver (with pickup at downtown hotels) to…read moreWhistler on a very scenic route. There are two service levels -- $109 (special) for coach and $250 for "dome car" service. First, the service is very good. Organized pickups and luggage handling, friendly staff on board, interesting tour-guide material without it being too in-your-face. The real star here, though, isn't the train but the spectacular views along the way. But their marketing materials is a little bit more, er, enthusiastic than reality. For one thing, the "Glacier Dome Car" sounds great but, in fact, is not in a dome car at all. To be accurate, it should be called a "Glacier Tall Windows Car." And while you do get fed hot food in the Dome Car (as opposed to cold food), there's really not that much difference between it and the regular coach class. Same sized seating and legroom from what I could tell, access to the same heritage car, reclining seats, assigned seating, and so on. Save the $250; go with the cheaper $109 "Classic Coach" version instead. The train company promised "fully reclining seats" on the Dome car and, as I knew I would need to rest, this is partially why I opted to go with the train rather than the bus. In fact, the seats do NOT fully recline. While they recline more than coach seats in an airplane, if you're expecting to be able to lie down (that *is* what fully reclining means), you'll be disappointed. Ticketing went well. Through a snafu, they had my directions reversed but it was taken care of quickly. The tickets are not refundable in any way, though you can move unused tickets to a later date in the year. For a change fee, natch. And finally, the train arrived 30 minutes later than scheduled which seemed to be the norm. There didn't seem to be any unusual delays -- after all, there aren't traffic jams on the rail tracks -- just seemed to be a bit of lasse faire. Didn't affect me, but might be a concern for people with a tight air connection who expect to arrive when scheduled. Overall, despite feeling a bit misled by some of the promises (dome car, a big differences by paying more than double, and "fully" reclining seats), the trip was smooth and enjoyable. Bring your camera!!

Dan and I are a week back from our spectacular 25 day India odyssey. I won't say experience…read morebecause the word is so incomplete given all the sights, sounds,smells,food etc that can only be "felt" by such a trip. The itinerary that Dan put together with your assistance was practically flawless. We had such a great time with all of the guides and drivers and Ajay and Ramesh(driver). The accommodations and food were absolutely first rate to the point where I felt we could have been part of the 19th century British aristocracy given our treatment. It was a once in a lifetime experience for both of us. I even managed to insert myself into a local boys cricket game as we were walking down one of the streets and came across the game being played in an empty lot. Dan documented the second pitch from the bowler and I launched up against a center field building. At that point I turned around looking for a signing bonus as the boys were amazed and so, so. friendly. I could go on and on but suffice to say that Bestway went beyond the call and I would recommend it to any of my traveler friends. Dave Setnicker Minnesota Dan Crane DC

Not too often do you deal with a company that is totally stand-up and does the right thing. Bestway…read moreis definitely a stand-up company and Chi was great to work with. I can't recommend them enough so call them if you are looking for a tour. A group of 8 people (all friends) had booked a tour of Egypt. We paid our way and booked our flights. Then, well, Egypt had a change in power; protests in the streets, etc. That was about 7 weeks before the tour was to go. At 6 weeks out it was clear to me that the tour wasn't going but it hadn't been officially canceled yet. I talked to them and they offered to refund most of the money; less what was lost on non-refundable tickets and $500 for their effort (total $725). NOTE: the contract states that they aren't responsible for for a number of issues that can cause cancellation, including civil unrest. Given the contract terms I thought that refunding that much acceptable and took the cash. Fast forward to 4 weeks before the tour. They send me an email that says the tour is officially canceled. They will refund the total less $500 fees. I send an email saying, does that mean I get $225 back? Given that I had already struck a deal I really didn't expect much but within an hour I had a response saying that the refund had been processed. WOW, that is service and an honest company. I understand that they have costs and time invested so they need to cover the expenses. BUT the tour cancellation wasn't either of our faults. I was happily surprised to see that they were trying to do what was RIGHT not was was most profitable. As an option they also offered more toward credit on a different tour. I will definitely call them again when things settle down. This is one super respectable business and it deserves our support.