Not only can you not lose because this is a FREE tour...but you will gain so much interesting info!…read more I'm sure hopping on and off a bus would be just fine, but for us, with just one short day in this vast city, we were looking for a quick connection, and that's exactly what we got on this recent Sunday. We met our tour guide, Ali at the designated time (11am) at the designated place, and 20 or so of us enjoyed an incredibly interesting walking tour of Chinatown. There is no way we would have gotten the feel for this city had we not taken this tour. Several folks were repeat tour guy visitors, so they must have enjoyed those as well. Our group had folks from several countries. It is a relaxed tour at a pace that is just right...not too fast and not too slow. Seriously, just right! And absolutely everyone in our group was happy to hand over generous thank you tips. Well-deserved. Ali was kind enough at the end of the tour to guide anyone who wanted dining suggestions or directions. For us, he was even kind enough to let us walk along with him since we were heading in the same direction. As a result, we were fortunate enough to get an extended tour, as he remained a wealth of Vancouver info as we went along. Highly recommend!

I love FREE, Culture, history, and having a tour that rolls all 3 together…read more We took the Free Downtown & Chinatown Tour with Alex. She pointed out some places of interest, told us the history of Chinatown, took us to a herbal store, and ended the tour at the Chinese Gardens. The tour was over 2 hours, and she gave suggestions for lunch. I love these type of tours because they are given by people who have lived there for a good amount of time, and who are passionate about what they are presenting. She was no exception.

We did the six hour Vancouver tour. Our tour guide, Sam, was knowledgeable and a great driver. We…read moreenjoyed seeing Stanley Park, had a blast at Capilano Bridge and going to the island followed by the Vancouver Lookout. It was wonderful to be able to enjoy the sites of Vancouver. We were able to go back to see Gastown and Sam's knowledge helped us to enjoy our time on that street.

Since the Victoria tour picks up the Richmond guests last and drops them off first, my day was only…read morefrom 9:30am to 8:45pm since the Holiday Inn Express is one of the stops. Still a long day but I enjoyed all of it. Alex the tour guide was really funny and attentive. He made sure we weren't too warm or cold during the trip and was always on time. Each van sits about 30 people so it's not one of those huge buses. Comfortable seats but no window curtains or charger for your phone. You'll be able to charge on the ferry though. Check their website for promo codes.

Marina was fabulous. They kept a big group fully captivated, safe and left us wanting more. Highly…read morerecommend!

Great tour!!! We did the Stanley Park walking tour, which was super fun. Aislynn is a fantastic…read moretour guide! My wife and I had a great time learning about the secrets of the park as well as the history of the interactions between First Nations and the early colonists. Aislynn has an engaging ability to tell stories. 10/10

Had a great tour of the Granville Public Market with Michael. There was an awesome variety of food…read moretasted from a Thai Entree, to pickles, to charcuterie, and plenty of desserts. Michael was friendly and did a great job of being informative, friendly, and keeping the tour moving/not holding up traffic. I will say compared to some of the other food tours we've been on, we didn't walk away as full as anticipated. We definitely got an entree to share between our group of three afterwards, but thanks to the food tour we knew where we wanted to go fairly quickly. All in all a great trip and a super efficient way to check out the market.

I'm a firm believer that the best way to get to know a city is through its food, and the Granville…read moreIsland Market tour definitely delivered! It was super fun, and in just two hours we learned a lot and tasted even more -- time flew by. Our tour guide was knowledgeable, friendly, and made the whole experience engaging. I highly recommend it to anyone exploring the city (we even had some local Canadians on our tour, which says a lot!).

First of all, I would highly, HIGHLY recommend this for all! Specially if its your first time in…read moreVancouver or have not been around the harbor! This was our first time in Vancouver, and whats not a better way to experience it than by taking a boat tour! We honestly planned this boat tour super last minute, so we called a few places, but they were all closed. Fortunately, Sea Vancouver still had tours going out until 7pm which was the last one! The lobby is located in the Westin hotel and the ride is 90 minutes long, which takes you all around the harbor of Vancouver to the English Bay! There was so much to see at the waterfront and we even saw a few dolphins along the ride! We were hoping for orcas too but maybe next time haha. Overall the boat tour was absolutely amazing! Terry our captain, made the experience super educational a fun! Love that guy! Thanks Cap! And thank you Sea Vancouver!

Very bad business practice…read more We booked a 3pm tour. It was the last day that we are in Vancouver, we would be flying home that night. At 1:45pm, after we have planned our whole day around the excursion and checked out of the hotel in preparation of this tour, Sea Vancouver office called and said they are cancelling my tour because they "need a minimum of 4 people and only 3 people booked". I explained that we are leaving the city that day, and we planned our whole day around this, and if there is anything they can do. It is unreasonable to only notify me 75 minutes prior to departure time - we were already on the way to the departure point! The only thing they said was that they will refund me in full (I'd better hope so since you cancelled it with incredibly short notice!) I understand that it may not be economical to operate a tour based on fixed cost, but this was NOT written anywhere when I booked it on the official website, but they were happy to take my money when I booked. The confirmation email stated "We reserve the right to delay or cancel a departure for events beyond our control (e.g. adverse weather conditions, technical or mechanical issues, etc.)" -- well, operating a boat when there are "only" 3 paying customers is definitely in their control, they just choose to screw over their customers. This has put a really sour taste on my trip to Vancouver. I would encourage everybody to stay away.

So fun. We didn't win but we had a great hour. Staff could…read morebe a little more energetic.

We did the outdoor escape room style activity and had so much fun! You get to walk around downtown…read moresolving clues. You get exercise and have fun while doing it.

Beautiful boat cruise, very nice tour guide. We got the option of sitting in the cruise or climbing…read moreup the stairs and sitting outside on the deck. Beautiful boat inside, beautiful view very informative tourguide. It was an overcast day nonetheless the views were still stunning. There are snacks and drinks that can be purchased within the criuseship. We saw an eagle on the pole which was interesting.

Unreliable. Sail at your own risk!…read more Harbour Cruises of Vancouver completely failed to deliver on the promise of their Indian Arm cruise. They claimed smoke in the engine room and limped back to port before we even turned into the Arm. Other reviews have reported unexplained itinerary changes that eliminated the main part of the trip. One has to wonder if they don't go up the Arm simply to save money when it's not fully booked or if their boats are that unreliable. While I understand mechanical issues, their compensation policy was completely inadequate. They offered a free drink on board and a coupon for 15% off a future cruise. Anyone booking on the internet can get a 20% discount off any cruise! After much back and forth they finally offered a 20% refund. The final price after this discount was approximately double the price of a narrated harbor tour. We received an un-narrated tour of the container port instead of a tour of the natural environment, which is what we were promised. We feel cheated by Harbour Cruises of Vancouver. Sail at your own risk!

So, Tod. M. really did a great job describing the train and the service. We had the Concierge at…read moreour hotel make the arrangements and we took the 'coach' car up to Whistler and the 'first class' car back. To start out on our adventure, a nice new bus took us from a local hotel to the train station and back again. For a one day adventure, I am not sure I would recommend this due to the price, but again, it was quite the adventure. When we arrived at the train station, we promptly boarded our "coach car" and were treated to coffee, tea and juice. Once the train pulled away from the station we were given a boxed breakfast that had a sandwich (fresh made on a croissant) and cut up fruit. I did not eat the sandwich as it was my very worst nightmare of all things I don't eat (mayo, ham and hard boiled eggs), but the husband enjoyed his. The service on our train was stellar and the views were spectacular. There is an open car where you can take pictures and really get a sense of what being off the highway has to offer. Once we arrived in Whistler (it was about 3 hours later) we had a 2.5 hour long time in Whistler Village (enough time to have lunch and walk around). The bus that took us from the train to the village was too crowded and seemed less organized than the bus trip from the hotel to the station. Whistler was a total waste of time for us other than the fact that my in-laws (brother/sister/nephew) drove up from Bellingham just to have lunch with us here. It was a total tourist trap without enough signage as to how to get around the small village and an incredibly mediocre amount of bathrooms. We were happy to get back onto the bus to take us back to the train station and have our first class experience. This car was bigger, the seats a little more plush and there was high tea and booze served all with real glass, silverware and cloth napkins. The service again was stellar, the tea itself tasty and it was a lot of fun. The train trip itself was one of the highlights of our vacation (cost and all) and to be honest, there was no need to "upgrade" as the coach car (sans the nasty sandwich) was perfect in and of itself.

This is a daily-run train that goes from North Vancouver (with pickup at downtown hotels) to…read moreWhistler on a very scenic route. There are two service levels -- $109 (special) for coach and $250 for "dome car" service. First, the service is very good. Organized pickups and luggage handling, friendly staff on board, interesting tour-guide material without it being too in-your-face. The real star here, though, isn't the train but the spectacular views along the way. But their marketing materials is a little bit more, er, enthusiastic than reality. For one thing, the "Glacier Dome Car" sounds great but, in fact, is not in a dome car at all. To be accurate, it should be called a "Glacier Tall Windows Car." And while you do get fed hot food in the Dome Car (as opposed to cold food), there's really not that much difference between it and the regular coach class. Same sized seating and legroom from what I could tell, access to the same heritage car, reclining seats, assigned seating, and so on. Save the $250; go with the cheaper $109 "Classic Coach" version instead. The train company promised "fully reclining seats" on the Dome car and, as I knew I would need to rest, this is partially why I opted to go with the train rather than the bus. In fact, the seats do NOT fully recline. While they recline more than coach seats in an airplane, if you're expecting to be able to lie down (that *is* what fully reclining means), you'll be disappointed. Ticketing went well. Through a snafu, they had my directions reversed but it was taken care of quickly. The tickets are not refundable in any way, though you can move unused tickets to a later date in the year. For a change fee, natch. And finally, the train arrived 30 minutes later than scheduled which seemed to be the norm. There didn't seem to be any unusual delays -- after all, there aren't traffic jams on the rail tracks -- just seemed to be a bit of lasse faire. Didn't affect me, but might be a concern for people with a tight air connection who expect to arrive when scheduled. Overall, despite feeling a bit misled by some of the promises (dome car, a big differences by paying more than double, and "fully" reclining seats), the trip was smooth and enjoyable. Bring your camera!!

I had alot of problems with Bestway. I would not recommend this company to anyone…read more 1. When I signed up and paid a deposit the trip was for July 17 according to their website: "Tour Name Budapest, the Baltic States, and Poland Tour Date (MM/DD/YYYY) Jul 17, 2026 Name (first/middle/last) as it appears in your passport Susan Pease Room Type Requested Single room Current Citizenship United States" After I paid the deposit I was informed that was the wrong date, the tour actually started July 23: "First of all, I see you have signed up for the July 17, 2026 departure of our Budapest, the Baltic States & Poland tour. However, when I went to look in our system at the dates for this tour, it seems our system experienced an error, and the dates and prices on our website were actually incorrect. Our sincere apologies for this error, and we hope it does not inconvenience you at all! The actual departure date in July for this tour is July 23, 2026." 2. I told Bestway I was doing a genealogy tour after this tour and I was offered help booking things: "If you would like any assistance with booking flights, pre- or post-tour nights, etc., we are happy to help out. For your Poland add on, can you kindly confirm if you would like us to assist with any additional services, and if so, which ones? We can assist with accommodations, activities, transfers, flights, etc. For example, we could assist with services along the following lines, if desired: Extra nights in Tallinn Transfer from Tallinn to Vilnius Nights and activities in Vilnius Transfer and flights to Poland Touring activities, accommodation and transfers in Poland" When I asked for help with the bookings I was told they wouldn't help me. 3. When I paid the remainder of the cost - was told a mistake was made even though I specifically told them I was paying in US dollars. The fee had to be recalculated. "You mentioned you will be paying in USD. If you look at the receipt attached here, which also should have been sent through to your email, it seems you were passed on the CAD payment link instead of the USD payment link, and a deposit of CAD$ 500 has been run through instead. Future payments can all be in USD." All of these communications were with Mahmood Poonja and Kierra Jones. 4. When I arrived in Budapest I was not informed by Bestway that the tour would be run by Kompass. A heads up would have been helpful. When I asked for a contact person I was sent, via WhatsApp, to Anja Simic. She sent me to Emese Markgraf. She sent me to Norbert - so it took me 3 people to finally get to the person that was leading the group so I could find out where and what time to meet. This is a total lack of communication. Unfortunately the itinerary didn't include museums, except for Auschwitz. The tour was basically "here's the churches & museums & interesting places - go on your own". The only excursion included was Auschwitz. The rest of the sightseeing was a driving tour (stuff to look at) and walking tour (here's a bunch of stuff you can see on your own). Bestway should have flown us from Budapest to Krakow and Warsaw to Vilnius. Instead we spent 7-8 hours in a van on 2 different days.

Dan and I are a week back from our spectacular 25 day India odyssey. I won't say experience…read morebecause the word is so incomplete given all the sights, sounds,smells,food etc that can only be "felt" by such a trip. The itinerary that Dan put together with your assistance was practically flawless. We had such a great time with all of the guides and drivers and Ajay and Ramesh(driver). The accommodations and food were absolutely first rate to the point where I felt we could have been part of the 19th century British aristocracy given our treatment. It was a once in a lifetime experience for both of us. I even managed to insert myself into a local boys cricket game as we were walking down one of the streets and came across the game being played in an empty lot. Dan documented the second pitch from the bowler and I launched up against a center field building. At that point I turned around looking for a signing bonus as the boys were amazed and so, so. friendly. I could go on and on but suffice to say that Bestway went beyond the call and I would recommend it to any of my traveler friends. Dave Setnicker Minnesota Dan Crane DC