Outstanding Service and Smooth Flight with Seair Seaplanes…read more I had an exceptional experience flying with Seair Seaplanes from Vancouver Harbour to Victoria Harbour on December 31st. From start to finish, the customer service was outstanding--the crew was friendly, professional, and made customers feel truly welcome and well cared for. My flight was originally scheduled for 7:45 a.m., but due to foggy weather, it was cancelled and I was rebooked on the 8:30 a.m. flight. Carlos calmly and gently explained the situation and reassured me that I would have a seat on the next flight. His calm, friendly approach made the situation stress-free and left me feeling confident and well supported. Bravo to staff Shana and Carlos, and to pilot Captain Jarred for their professionalism and excellent service. The flight itself was smooth, steady, and very comfortable, with beautiful views along the way. It was a memorable and stress-free way to travel, especially on such a busy holiday. I truly couldn't have asked for a better experience and would highly recommend Seair Seaplanes to anyone traveling between Vancouver and Victoria. Happy New Year to all!

I did my flight with Craig Waterman. Had a great time. I told him I was training to be a private…read morepilot, so he let me ride up front and showed me how his plane worked. It was really cool because of the sea landing/take-off, and of course the views of the snow capped mountains were great. Highly recommend.

What a great experience with Iskwew Air. If you call them they actually answer the phone or call…read moreyou back. Get this, the pilot actually returned my call regarding an earlier flight. Everyone is very helpful and friendly. Can't wait to fly with them again!

They cancelled my flight 5 days before departure due to possible fog and offered me a flight 3hrs…read morelater which would not have me arrive in time for international check in. I declined the offer and requested to be refunded so I could book another flight and they said they could only offer a credit. Even though I had to pay out of pocket for a new flight with another airline. After asking for the refund request to be escalated to someone higher I did get the approval for a refund, however keep this in mind if you book with this company.

Very accommodating! The staff is friendly and they really make sure you're comfortable and know…read morewhat's happening. I appreciated the help with my bags and the quick fix of my mis-fired reservation. I needed to fly out of South Terminal but I booked out of Vancouver Harbor. Not a problem and it was $6 cheaper so they refunded the difference. Appreciate they help!

We really enjoyed our flight tour today! We were unsure about what we could see due to weather but…read morewe were pleasantly surprised when our valley tour ended up being the glacier tour we wanted! Our pilot still made the glacier tour happen and it was breathtaking. It was a great experience and recommend this to everyone.

DO NOT EVER USE VAN CITY SEAPLANES. They are unreliable, dishonest, misleading, and lack…read morecommunication. In April I booked a flight with Van City Seaplanes from YVR to Savary Island at 5:30pm on June 25th. The day of departure, they requested I arrive 30 minutes in advance, which is not stated anywhere on their website. As I had confirmed months ago on the booking, I told them I would be there by 5:30pm as my plane was landing in YVR at 4:35pm. Petra, the office manager acknowledged and responded "Ok, thank you" via text. At 5:11pm Petra called me to check in and I told her I was in a taxi going from the North to the Sourh Terminal, 10 minutes away. She said ok and that the pilot was told this. I arrived at 5:20pm and the dock attendants told me that Peter Grimm, the pilot, had decided to leave before the departure time even though he knew I would be there within a few minutes. I understand I was cutting it close but I still arrived 10 minutes before departure and they had known my timing since April. Peter claimed he had to leave early because of the weather but the water was calm, the wind was barely blowing at 6.8mph, there was not a cloud in the sky, and the sun set at 9:23pm on Savary Island that day giving him plenty of time to fly North and back in the light. Futhermore, Sea Air, the owners of the dock where Peter is allowed to land, said Peter never arrives 30 minutes before departure times but arrives 15 minutes at the earliest before a flight time. I was left stranded for a night in Vancouver. The next day Peter refused to refund me for a flight I wasn't on because he left early and offered to put me on a flight at 9:30am only if I paid for a new ticket. That day, I got to the dock at 8:20am and he arrived at 9:50am, 20 minutes after the scheduled departure time. Up until I saw him in person, Peter repeatedly refused to speak to me over the phone and explain why he had left early. He did not acknowledge or apologize for being 20 minutes late or leaving me stranded the day before. There are many other reliable services such as Harbor Air and Pacific Seaplanes that go to Savary Island and that properly communicate and conduct business in a professional manner and I recommend using these airlines if you need a seaplane.

Warning: Never book with this AWFUL service! You will have a less than 50% chance of actually…read morearriving at your destination. I and two other friends booked flights through their website to Savary Island. We received email confirmations of our flight bookings, but we noticed the fine print said the flights would be confirmed later. That seemed odd, so we called and emailed to confirm. This is when the problems began. The only thing this office seems to be capable of is charging credit cards. They rarely answer their phones and never respond to emails. When we finally got ahold of the disorganized woman on the phone, she said they wouldn't confirm the flight until 1-2 days before. In fact, they did *not* have space on the flight that they had accepted our booking for, even though they charged my credit card. She said she'd have to check with the pilot whether they would be adding another flight and would get back to me. She never did get back to me and we had to scramble to book a flight through another airline. She told me that they did have space for our return flight, so we kept that booking and went on our trip. While on the vacation, we called 2 days before the return flight, just to double-check that everything was still ok, since we had a spidey sense that they weren't super reliable. After dozens of calls over 2 days, we could not get any one to answer the phone. Then, the morning of our confirmed return flight, literally 6 hours before departure, we got a call from her saying that they were cancelling our flight. They realized that they didn't have another plane available. There was no weather or mechanical issue. They just decided they didn't want to fly the plane. They'd rather leave us stranded on the island with no other way home. They offered no apology for not giving us advance notice, no compensation, no alternatives other than maybe flying out the next day. This is your fair warning that a booking with this airline is a crapshoot. Your booking is not really a booking and is likely to be cancelled at whatever whims catch them on your travel day. Never again!

Well, we went on our first seaplane ride yesterday, and chose Harbour Air through the Viator app…read more What an absolute blast! We were lagging behind the group that booked this tour but we ended up with the best seats on the plane - the very back jump seats. We had our own private window and didn't have to squish together in one seat. They have two seats together, and one seat options but they place you as they see fit. I believe there are only 13 seats on this particular plane. I loved how the plane flew low enough to see details on the ground. We could see everything! I was on the lookout for whales because I know I could have seen them clearly from our elevation, but I wasn't lucky enough to spot any. It was a cool ride nonetheless. Next time I would book the longer tour. This one was only 1/2 hour long. The one thing I wish they would do is give some commentary about what we were actually seeing, describing the particular sights etc. but overall a fantastic experience.

Harbour Air provided one of the most unique, fun flights I have ever taken in my lifetime. For…read morecontext, I did a round trip from Vancouver Harbour (Downtown) up to Powell River and back. On both occasions, the flights were on time, and safety is taken very seriously where make all passengers wear a flotation device while onboard. I even got to sit in the front seat right next to the pilot while coming back to Vancouver from Powell River - the pilot even took the time to chat with me while he was flying the plane over where I was from, how my day was going, and so on. A really nice touch that made my trip to BC more special. The views are absolutely stunning no matter where you fly on Harbour Air. Make sure to take pictures - LOTS of them - as if you are a visitor here, this will almost certainly be one of your only seaplane flights you will have ever taken during your lifetime. Be mindful that the planes can get pretty loud, so if this bothers you, you can use earplugs that they provide in the seat packet in front of you. It's natural to feel nervous over taking a seaplane versus a regular flight, and believe me, I was slightly nervous at first too, but the moment we lifted off from the water and landed on it too, I felt nothing but pure joy. Harbour Air is the way to go!

We needed to get around and actually enjoyed the different taxi drivers that were given to us. We…read moreoften needed a van because we had six people, but they kept sending two cars. In the future, I hope they are able to accommodate better with larger groups. Some of the drivers took longer routes to make more money, while other drivers took shortcuts to help us save money. Overall, they were always on time and got us from point A to point B. I would recommend giving them a try if you need to go somewhere.

Prompt service. Courteous, friendly drivers. Clean, comfortable taxis. This is the best taxi…read moreservice in Squamish. I called them for a ride during snowy, icy conditions at a busy time of day. The dispatcher was helpful and said he would call me when the taxi was close to the medical clinic where I was waiting. He called to tell me the taxi was about 15 seconds away and I could go outside to meet it (he knew it was cold outside!), which I really appreciated. I highly recommend Squamish Taxi!