I had such an amazing experience today! I went in for a simple florescent bulb. I was greeted at…read morethe door and assisted by a very friendly gentleman who took me directly to the light bulb section and gave me the exact bulb I needed. Debbie rang me up. She was polite and friendly too. I loved her light up name tag! I will definitely buy from this hardware store in the future. It felt like family.

I needed some help assembling a garden trimmer and everyone in the store showed me how it was done…read more A young man even competed the job. I was very happy when I left and will return for purchases. Thank you to staff!

A number of friends recommended this place and I'm glad they did. This is the proverbial…read moreneighborhood store complete with mom and pop owners who greet you with a smile and know where everything is. The offer help, but don't hover. Customer service 'par excellence'! Prices seem to be about average and not out of line with the big box stores. They have an extensive inventory for an independent shop and a convenient location. I am now a loyal customer!

If you're lucky enough to remember the show, "Home Improvement," then you'll remember the homey,…read moredown-to-earth feel of the hardware store Tim and the guys hung out at. This reminds me of that store . The people are nice, and super helpful. You can't get everything you need from here, but you can get a lot more than you would think just by looking at it from the outside. A valued staple in our town.

DO NOT GET YOUR AC CHECKED OUT FOR $19.99 AND DO NOT USE ARS RESCUE ROOTER…read more ARS Rescue Rooter was referred to me by my local Home Depot for a $19.99 AC inspection. From the start, the visit felt more like a sales call than a service inspection. I was told my unit "probably wouldn't make it through the summer" and that it would cost more to repair than replace. I was immediately pushed toward a full replacement instead of real troubleshooting. They quoted $17,000 to install a 5-ton unit. When I declined and mentioned that I expected a price closer to $10,000, I was suddenly offered a "huge discount" to match that price--but only if I agreed to install it the very next day. That alone raised red flags. After installation, several issues followed. The crew left a mess and damaged a fairly new access door (less than a year old). While they did eventually send a contractor to repair it, it shouldn't have happened in the first place. More concerning were the technical issues. I had ongoing problems with a clogged drain line, and after three separate visits, no real solution was provided. Instead, I was repeatedly pushed to buy a $1,600 water condenser and a service plan. I later learned that the line simply needed to be properly vacuumed out--something that should have been basic knowledge. I also experienced recurring power loss to the unit. For nearly a year, the issue was blamed on the thermostat. Eventually, it was discovered that the breaker in front of the air handler was never properly installed and was missing screws from day one. At this point, I honestly can't tell if this comes down to poor training or a company culture focused on repeat visits and upselling. Either way, it was frustrating, time-consuming, and unacceptable for such a large investment. The upside is that I now know how to maintain my own system--because I had no choice but to learn. Unfortunately, I would not recommend ARS Rescue Rooter based on my experience.

I attempted to purchase 4 patio doors a d 4 windows from Home Depot. What a thorough mess…read more Unable to provide original price and sales price of each item. They unable to add or reduce order in less than several weeks and then price inaccurate. Unable to answer questions pertaining to if an item will fit in cettain space. I had to go find other professionals to assist in answering my concerns. Today i canceled my order as i asked district manager to provide balance due. He gave me an incorrect amount that i had previously tried to have corrected 3 times. The sales.an even attempted to get it corrected twice. Last straw.

I love Rural King!! I did have a bad experience in another Review, but that's a bygone!!! I'll come…read morein and have some popcorn and some coffee that's free. Then I'll usually get a pair of shorts and a T-shirt. They have just about anything you want including guns and knives and flashlights and such. If you can't find it here you can't find it anywhere.

ordered some items off line and the store was set to my store said they were in stock placed order…read morepaid and then an hour later email saying order canceled by them! Contacted customer support and they said the website had not been updated and the items were not in stock, Springhill Fl store. Yet it's been hours and still marked available

Good knowledge of repair and staff is very friendly. I go there often as a MaGyver type guy…read more They help me with my ideas and supply me with a solution. Then I make it work

Best Ace Hardware !! Very helpful staff and found needed…read morethings that the big stores didn't have. Met the cat too! Cool...

The moment I walk in the guy behind the counter starts telling me how they don't have the part I…read morewant. I go to explain that I need an adapter and he starts spouting a bunch of plumber jargon at me and how they don't have what I'm looking for. I show him a picture of what I'm looking for and he doesn't look at it and tells me they don't have any 14 inch faucets because I'm holding a 14 inch faucet. I explain that I am bringing this in to find a piece that adapts to it and that this faucet is just fine and I'm not looking to replace it in 14 or 12 inches. So he did not understand my problem at all and was telling me how they couldn't solve it. I go to show him pictures again of what I want and he doesn't understand he just starts talking about how they don't have it. I have to explain to him that the picture is showing five different common parts, not one and he then proceeds to recommend some other place tells me all about how they have a selection of parts but that they won't sell them to me unless I'm a licensed plumber. Very unhelpful. Terrible customer service. He had no idea what I was looking for. And upon further Investigation into the pieces that I need he did in fact have the parts that I wanted after sending me out. Was I dressed nicely for this place? Because I'm not wearing overalls doesn't mean I don't know how to turn a wrench.

I wanted to go to a local store that would know more about plumbing rather than Home Depot or…read moreLowe's, So helpful and friendly ! Great prices ! The guys that were there today was amazing , I'm so glad I stopped by !

just left Jeff the manager was 5 stars and also the other clerks. perfect I'll be backread more

My husband and I were assisted by Nancy and Robert in the appliance department, at the…read moreBrooksville's Lowes. Our freezer had gone out unexpectantly and we were in need of instant replacement. Nancy was very helpful in helping us locate and educate us on the right freezer, and Robert was quick to be sure one was in stock, so we could take it right away. We did not have time to have it delivered. Thankfully, within 2 hours of learning our freezer at home needed replacing...we selected, loaded (with Robert's help), and had the emergency resolved. Excellent customer service!

Dropped off two pneumatic nail guns 10-9-2023 was told 2-3 weeks, gave 98.95 for "deposit" to be…read morecredited to final repair bill. Called after 3 weeks, tools not even looked at. told again 2-3 weeks. Stopped by 12-19-23, (7 weeks two days since dropping them off). Guns still not looked at, untouched. Asked for guns back, was going to take elsewhere. After giving my guns back, I asked for refund of my 98.95 deposit. Was told "oh, we dont do that". after further discussion was told the boss "Ronnie" would call me that day and make arrangement's, seeing as how the guns were not even looked at yet. The call, well go figure, never happened. Unprofessional, Unreliable...... Karma can be a Biatch. Enjoy my 98.95.

brought older milwaukee sawzall in for repair paid 37.00 dollar fee to look at it. kept it over a…read moreyear I stopped by twice to check had not been looked at. got it back they said no parts available. ordered a new speed control switch from amazon and fixed it myself works great . what is their problem I would like to see my money back. do not recommend

honest owner, wanted me to explain what my computer issue was before bring it in…read more Told me honestly that it was more than a computer issue, rather a programing type issue.

Look for another repair shop he over charged for no tech service $40 for a $8 Wi-Fi adapter. be…read morevery careful. not a good business I don't RECOMMEND THEM!!!!

Most excellent. Communicative, prompt, explains with patient guidance, perfect workmanship. Will…read morerecommend and use again should the need arise. I went to the location on Coastal Boulevard next to the movie theater in Brooksville, FL

I've taken my phone here twice now for repairs. As well as my family repaired their phones here as…read morewell with great experiences. It's very fast. On time repair. Professional. And they communicate price up front which is competitive and usually is below other phone repair places! never had any issues with the repairs. I will continue using them as they are the best place around!