Placerville True Value Hardware was another store we visited that had everything and they did it…read moreextremely well. The back area was full hardware with the middle being a mix of kitchenwares (including renge spoons), and the front showcased gifts and decor. Everything was clean, no dust and no cluttered vibe, and they had such a large selection that you almost needed to do three rounds to take everything in. The prices were great, the service was upbeat, and we loved their dog gift section. We decided if they had a location near us we would probably be there every weekend. All in all, Placerville True Value Hardware is a definite must visit and not to be missed.

Nostalgia and everything you want from hardware to home goods. Need gold pans they have them. Yard…read moretools, cabinet hardware, indoor outdoor needs. Busy place with plenty of staff to assist you in you needs and questions. Gorgeous interior with hardwood floors and crowded aisles. (Good thing). As for value well everything was reasonably priced. Remember it is a True Value store.

We try to support small business when we can so we purchased our chainsaw from a local independent…read morestore a couple of years ago. My husband made the common mistake of putting the oil and gas in the wrong reservoirs. He took it to the independent store to have it cleaned out. The wanted a minimum of $85 to repair and said they had as much as a two month wait to get it back. My husband is in the middle of a wood cutting project and couldn't wait. I looked on Yelp to try to locate another repair shop and came across good reviews for True Value on Missouri Flat. He was pleasantly surprised when he walked into True Value today with his chainsaw and Joe, knowing we didn't but it there, fixed it on the spot for FREE! My husband offered to pay but Joe said, "really, no charge". We will be making our future purchases from True Value!

Needed a Stihl weed whacker head. Went to this True Value Hardware and saw a 50 gallon drum full of…read moreStihl weed whacker heads. Bought one and put it on my Stihl weed whacker. Tried it out and instantly realized it was the wrong head for my whacker. Took it back the same day, with the receipt, and found the correct size head on a side aisle. Tried to return the wrong head and buy the more expensive correct head, but they would not let me return the wrong size head because it was used for 60 seconds. You can argue that I should have made sure it was the correct size, but the big box stores don't care if you use a product that does not work out. And True Value's prices are high enough that they should be willing to absorb the cost of my barely-used whacker head since I was obviously buying a more expensive head. I will not shop here ever again. Their return policy stinks.

06/23/2026: This HD shopping trip--I purchased a stubby screwdriver set for my survival backpack,…read morefour sets of Marigolds for my backyard fruit trees as a pest deterrent, and of course, I need more organic soil planting the Marigolds.

The service and follow up was the worst there was NO follow up. I had to call and email several…read moretimes to finally get a response. If you need a kitchen design go somewhere else they don't call they don't show up and constantly try to up sale you. Mike Shenefield (design consultant) sent me a kitchen quote for a single wide trailer for $13000.00 after I met with him at the store and asked him to quote me the unfinished cabinets and Formica counter tops I told him I didn't want to spend a lot of money on this trailers kitchen. I had to ask him a few times to send that quote to me and when I finally got my quote it did not include the counter tops or sink or the install as I originally requested I finally got my quote with the wrong sink and was over $6000. The installer Korneli did a no show and no communication. I would not recommend this store for kitchen cabinets and counter tops ever.

8/11/2026: I purchased a dual brass hose connector adapter for connecting two hoses to the…read morebackyard faucet bib. Finally, I have installed three 100-feet of garden hoses around my house preparing for fire prevention. Two of the hoses in my backyard are connected to the VERY BEEFY, dual brass, hose connector adapter attached to a powerful, rotating, jet sprinkler which will spray the roofline 360°. Best of all, connecting the dual brass hose connector adapter to the existing backyard faucet bib was easy and uncomplicated installing.

Unlike some others, my experience with this location has been abysmal. I ordered 1 ton of pellets 3…read moreweeks ago, to be delivered. I have yet to see the pellets. I get the line "It's not us, it's our delivery service. You need to call them". I have, twice, a few days apart, and no one returns my call. I went to the store at the two-week point, got the same line; two employees, one of whom found the paperwork, assured me "hey, no problem - our delivery service is prompt". No one, including the "sales manager" Kim, seems to care nor be an advocate... it's just "it's the delivery service". A decent business would take ownership of the problem. Sadly, these guys won't.

I would like to thank the cashier, and quite a few other employees ... and managers…read more all came to help me with an online order for a battery operated Weedwhacker. All hands were on deck to help this senior citizen figure out the coupon code, and all that confusio . Once again, I'm very pleased and thank you. This hardware store is the old-fashioned type. A store that cares and is willing to help. Thank you.

These guys are always willing to help guide you. I spend a lot of time there buying miscellaneous…read morenut/bolts for restoration projects, and have never left empty handed. They charge more than the big box home improvement stores, but the customer service makes up for it.

I split my time between Concord and a property in Somerset, so Pleasant Valley Hardware has become…read moremy go-to whenever I'm up the hill. This is exactly what a local hardware store should be. The staff knows their stuff, and Joe is the best. He's helped me more than once with irrigation, plumbing, and those random projects where you have no idea what part you actually need. The only reason it's four stars instead of five is that they don't always have every specialty item in stock, but that's a small tradeoff for the service. I'd much rather stop here than wander a big-box store looking for someone to help. If you're in the area and working on a project, this should be your first stop.

Easily the best Customer Service of any Hardware Store in the area... They take care of us locals.read more

We had a great experience with Chentelle V. Her knowledge and professionalism helped us get exactly…read morewhat we wanted and needed and we love this yard. We will definitely use it for all our lumber and construction needs.

Diamond Pacific recently delivered lumber to a neighbor for a home renovation project. Along the…read moreway the driver of their delivery truck hit and totalled our parked family car. Now Diamond Pacific (through their insurance company) is denying us fair compensation to properly replace this reliable car, which our daughter uses to get to work. Rather than do the right thing and replace the car and make us whole they are playing the low ball game. If this is how they treat a victim of their negligence then you should look elsewhere for good service.

I just have to say thank you, thank you for being an honest company. I'm sorry I do not have the…read morename of the man that helped us at this location. But he will know our story. We have been through a lot in the last week. We purchased a water heater through Lowes in Folsom all to install it and find out that it did not work. Lowes refused to return the unit even though their return policy is clear. After how horribly we were treated by so many different Lowes employees we were left in a bind. No one had water heaters and we lost our installer because he had other jobs. Two small children were bathed in cold water because Lowes refused the return and refused to exchange the defective water heater. We got lucky that Ferguson happened to have a water heater! When we got there we were informed it was dented. We were automatically offered a discount because of its condition. When we unboxed it later that night unfortunately it was damaged in four other spots as well. Bummed! Overwhelmed! But the man that helped us went above and beyond! He ordered us a new one and even though we have to wait it's just the actual genuine concern from them that really matters! They didn't second guess returning it either like Lowes! So I would hope this reaches someone above to see that in this day and age compassion and integrity still go a long way! And we are very grateful and appreciative to the man that showed us kindness and went above and beyond to help us!

Great to be able to order online from a local store. Pump was shipped as the store was closed on…read morethe weekends. Thank you.

I was having sprinkler valves problems & I called Churchill for help. They were very helpful and my…read moreissues were resolved quickly. The attention and courtesy was outstanding and I highly recommend them.

Employees are helpful and friendly. I recommend this hardware store. The owner and his son are nice.read more

Great store! a little bit of everything. fantastic service!! friendly helpful folks!!read more

Always excellent service and competitive pricing on all of their offerings. Best local pricing on…read morepropane.