Not closed! That part of the Yelp review is incorrect. Great hardware store with knowledgeable…read morestaff and a nice plant section.

I came in at 7:40pm on Saturday to purchase an item. The employee told me they have over 66 on hand…read morebut that they are in the warehouse. She said, pay now and then go to the warehouse to get it. Then another employee tells her the guy who closes the warehouse actually already closed it because he wants to leave at exactly 8:00pm when the store closes. So too bad, you're outta luck, you can come back tomorrow to get it. So you're telling me that the guy who can get this for me is still in the warehouse for another 20 minutes, but because he wants to leave at exactly 8:00pm when his shift is over he's refusing to get this for me and you expect me to drive back to this store tomorrow after having already drove here now? You're basically refusing to work until your shift is actually over but getting paid just the same? I'm not coming back. I'll go to Lowe's or Home Depot or any other store worth my time traveling to. This store is a joke.

I have been coming to Pete's for hardware and home needs for over 20 years, living around the area…read moreoff and on during that time. Customer service is second to none and they always try and help me find what I need! They've helped me with clogged sinks, leaking toilets, garden needs....the list goes on. I went in today and they were having a free root beer float party to celebrate national root beer float day. Grabbed one in a super cute mini Ace bucket while I finished my shopping. Come on down for all your hardware and home needs. They also have some darn good pies for sale!

Such a great experience! Everyone was kind and super helpful. Darren helped us find the tools we…read moreneeded, and the lady in the garden section was so sweet. The other employees we met were wonderful too (I just didn't catch their names). Like another reviewer wrote: "they deserve all the good things in the world." Our girls and dog had fun too--we had no idea Ace sold toys. We somehow left with Noise Putty and a salted butter squishie.

This harbor freight appears to always have more inventory in stock than other locations. I came in…read moreMarch to purchase a floor jack which they have in stock and the color that I wanted. My Daytona three to super duty in a metallic red. They were even nice enough to load it up in my vehicle. The service here is much better than the Hayward location.

Man needed a tool super last minute tonight and pulled into the store right at 8 when they closed…read more Rick was at the door and he let me run in and grab the tool I needed to finish my truck. He not only let me get the tool I needed but he helped me find it in the store as well. The empathy was very well appreciated and I hope he get the recognition he deserves. That's why I always come to this location and tell all my friends to come here. Thanks rick!

Solid experience. Being greeted by an employee is huge in my books. The guy with the A's hat and In…read moreand Out shirt greeted us in the lumber section, we found the wood and he cut the wood for us. Now my son has something to build with today. It's summertime so I really appreciate the service. The guy in the front refreshing the water offered us water and otterpop which was awesome. I live in Hayward and this is my preferred location. Overall great experience keep it up!

You wanna go somewhere and question how anyone works there? Go here. I've gone here 4 times in the…read morelast few weeks out of proximity and it's been terrible. Their key kiosk is broken so they tell you to ask someone. Asked 5 people. All didn't know how to work their own machine. Left and went to a grocery store and got it done in 3 minutes. Asked where I could find a tool. They told me... The tool Isle. Of course but where? I asked someone for that specific tool and if they could help. She straight up told me no and she didn't know what that rool was. It was plyers. Then when I see no one is helping or I can't find people. I just see a group of employees by the front just hanging out and talking and on their phones.

I had an order pick up today @ Lowe's in Fremont and Jesus in the pick up department was very…read morehelpful and put my purchase that was a bit heavy in my hatch back for me. Thank you Jesus, it was nice to have your help. Plus he liked my car.

I came in looking for a few kitchen items, and one of the associates (an Indian man with glasses)…read moreapproached me and asked if I needed help. I did, and I appreciated him asking. I told him I was looking for a specific model of an item, and he said they could check surrounding stores for availability. Great. He then brought over another associate to help, but that associate said he needed the item number rather than the model name. The first associate repeatedly pointed to my phone and told me to look it up on the store's website myself. Aren't employees provided with handheld devices to look up products and inventory? If customers are expected to search for the information themselves, it would also help if the store had adequate cell reception. I couldn't get the website to load, and the associate acknowledged the poor reception and suggested I walk all the way toward the front of the store to get a signal. The second associate eventually walked away, and just as the first associate appeared to be leaving as well, he turned around and asked whether I have an air conditioner and whether I wanted to replace it. I said I have one but don't want to replace it. He then asked me why not, which I found unnecessarily intrusive. He followed that by asking whether I wanted to sign up for an AC maintenance service. I declined. I appreciate associates approaching customers and offering assistance, but there's a difference between being helpful and making a customer feel pressured and uncomfortable. I came in for help locating a kitchen item, not to be questioned about my air conditioner, why I don't want to replace it, or whether I want additional services. The interaction became uncomfortable enough that I was glad to leave the store.

Got some new Geranium bright pink hanging flowers and some new patio furniture for my upstairs deck…read moreand front porch. This is the best time to get new patio furniture. It is all between half to 75 off. At this point it is way cheaper than Ikea junk and better quality. I have a real hang up with patio furniture. It has to fit the space and I don't like real wood and I don't like glass and I don't like it when the chairs don't tuck under the table completely when not in use and I don't like it when you need cushions that you have to store in the winter to make them comfortable. I can never find exactly what I want - I didn't this time either - but at the prices they were giving this stuff away for I filled up my truck and went back twice. I put my new table and chairs together quick and it was painless. It makes such a big difference in enjoying my front patio and back balcony. My back balcony has rather tall railings - so I always wanted a bar height situation so I could look over the railing when seated - so now I have that. My geraniums hanging plants I like more than I ever could have thought. I can have a garden full of flowers but when I'm sitting in my living room or every time I walk through the front door these are what I focus on and constantly admire. I might put a few flower boxes in under the window. People in Germany do that often - I will have to build them myself as the exact fitment of them and size I obsess over. I will be back for a few fence posts and see if I can make that happen. Home Depot will have everything I need to do it.

Moved to this area three months ago, but I've been taking my kids to the workshops for over two…read moreyears now. Would have been our third time being at this location we register registered for today. Got there at 12:30 only to find out that they finished at 12 but usually they are done after 1. I was so irritated because we registered and I'm not sure how they would run out if people who are registered haven't shown up yet? Why wouldn't they save theirs? So now my kids missed out on this craft! part of me wants to just drive all the way back to San Jose to our old location where they knew us and would make sure we have our craft.

Noel is the rainbow brother thats always making sure my visits to Home Depot (for pick ups or…read morereturns) is smooth and quick. His positive energy and can-do attitude always make you feel like you are in good hands. I always appreciate his efforts to go above and beyond because that is why shop at Home Depot.

If I could give this place zero stars, I would!!! The…read morecustomer service and lack of urgency were beyond disappointing. We came in at 10am to purchase a Father's Day gift,a grill. We already knew exactly which one we wanted, so this should have been a simple purchase. It took four calls to the Garden Center and one employee physically walking over there to try to find someone to help us, all with no success. After waiting 40 minutes, my husband went to the customer service/returns desk for assistance. There were 4-5 employees standing there chatting, and not a single one acknowledged us during the entire time we waited. We were told someone needed to either bring the grill down from the rack or retrieve it from a pallet in the back. What was particularly frustrating was that there were several employees available yet they chose to send the woman to handle the task alone. This isn't about questioning her capability it's about common sense and teamwork. We then spoke with another employee who repeatedly tried to convince us to purchase the floor model that was already assembled. I'm sorry, but if I'm spending $700 on a grill, I want a brand-new product straight out of the box. The fact that my purchase seemed like an inconvenience to the employees doing the job they're paid to do is not acceptable. After nearly an hour of waiting with no resolution, we decided to leave. We drove to Lowe's instead and received outstanding customer service. Not only were the employees helpful and attentive, but they even offered us a complimentary gift. We were in and out within 25 minutes. Ironically, at Home Depot, one of the first things they asked for was our ID so they could sign us up for a credit card. How about helping customers complete the purchase they came in for before pushing credit card applications? Extremely disappointing experience. We won't be returning.

I like This Lowe's!!!…read more It has a Nice Nursery with lots of Plants!!! Awesome Tool Department!!! I used to be a Landscaping Professional at one time in my Life!!! I Love Kobalt Tools, Fiskar and Corona Tools and Lowe's carries all them !!! This is a Baller On a Budget Approved Establishment!!! I keep my Pimp Hands Strong!! Number 34 of the Top 50 Most Prolific Yelp Elites of 2025!!!!

In store is great but the deliveries suck really bad I want to like this company I really doread more

I wanted a custom acrylic display case for my Authentic One Wish Willow from the movie, "Obsession"…read moreand TAP Plastics of Newark nailed it out of the Ballpark! Thank you everyone from TAP Plastics who helped make my idea become a reality. I absolutely love the way it turned out.

Custom cover fit perfect. Thanks Steve for recommending 1/8 thick plastic. Very sturdy and shows…read morewell. Also the 1/2 round light diffuser fit perfect.