Wonderful store better than going to Home Depot! Got rock salt today ! Very good service & well…read morestocked !

This store is advertised as an 'Ace Hardware and Paint' store. Ace Hardware should see what they'd…read moregot their name and reputation attached to! Maybe six very small and narrow aisles, mostly under stocked or stocked with a dusty mishmash of items. Dirty. Two employees in the store and NEITHER ONE WAS WEARING A MASK. In New Jersey masks are mandatory for both employees as well as customers.

Establishment is nice and great service. There are a lot of workers and very informative.read more

Service is exceptional, and the breadth and scope of the merchandise are amazing…read more They even expanded their hours after a snowstorm to accommodate their clients. A Norman Rockwell experience, if ever there was one!

Just the best. Staff are above and beyond helpful and prices are very reasonable. Somehow this…read moresmall shop has everything you need. I have never completed a home project without a visit here and I walk out with the tools I need and tips and pointers you can't get anywhere else.

Godwin Tool - here's your chance to step up and actually stock product! Your walls and shelves no…read morelonger need to be left half empty! Here's the opportunity you've wished for for 20 years! Time to get excited and treat any customer that comes in like an old fiend and not some rookie with a dumb question! Sears is closing! Good news for you, try and make the best of it. We love shopping local but sometimes you and you staff make it so difficult. On April 23rd a NATIONAL COMPETITOR will be leaving our little 1-1/2 square mile market and you will have no excuses not to turn back into the store you were once and can be again. I wish you well and hope you succeed as a 3rd generation MPer who used to run through the extremely sharp and dangerous basement of Peter Baker Hardware like a wild indian as a kid.

Stopped in on a Sunday morning to try to do a plumbing repair on my kitchen sink drain and was…read moreimmediately greeted by the gentlemen minding the pastry table and Jerry, the store owner jumped right in when I showed him what I needed. Not only did he have the drainpipe part I needed, he even took the time to cut it to size based on the old piece I brought with me. He showed me how to position the pieces and even what direction the washers need to go in the compression fittings. Its local businesses like this one that remind us of the value shopping locally can bring to the customer experience. Thank, Jerry!

The staff here is friendly and knowledgeable. Always attentive to my needs and willing to help me…read morefind the products I need.

Customer service is very important in a smaller town. I called prior to going to pick up paint…read more No mention they don't do paint a closing time. I arrive at store 20 min before closing. Wait in line and was told they can't make paint. Your going out of business what do you mean. It take 5 minutes to mix paint. Store bye

Normally, I'll go to Home Depot to have keys made. However, during this COVID- 19 time, you have to…read morewait in a very long line just to enter. Other hardware stores are closed. When I called Saunders to see if they would make keys, the man told me to call him from right outside the store. In front of Saunders Hardware, there were several tables blocking the store's entrance. Of course, that was a smart safety measure social distancing. After my telephone call, the man came out and took my key to make copies. He said it would be about seven minutes. Anyway, not even two minutes later, he called to take my credit card number over the phone. Not even a minute later, he came out with the copies of the keys. He told me to try the keys out as soon as I got home. Anyway, the keys fit perfectly. I was very happy to resolve one issue, particularly during this crazy time. Thank you Saunders Hardware!

Stopped in for a couple of items. Was met by the usual friendly and helpful greeting. But then I…read morenoticed a he store has been renovated first floor and the new downstairs. The store looks awesome! Great job! Gonna stop in more often!

Had to get a copy of a key made....great service and very friendly staff. Also bought a delightful…read morepumpkin!

I needed to make up copies of some keys. I stumbled into this hardware store since it was right in…read moremy town. It is not a huge store, but I must say it has a lot of stuff (toys/tools/gadgets, etc). Any guy would spend a good amount of time getting lost looking around at all the "stuff" here as I did. I thankfully behaved myself, and did not go on a wild shopping spree. When I finally made it to the counter, the person who helped me was very knowledgeable, and handy. He duplicated a couple sets of keys perfectly. He did not even need to take them out of my car key ring. The sets he made up he had placed in its own key ring rather than just throw them all at me, and mix the keys up. He was also honest, and saved me some money with another request of mine that I did not need to get done. I like honesty, it's a great virtue. FYI: Parking in this area is metered with high tech sensors, and camera. Pay the meter, or pay the ticket.

Best customer service and the very best place to get your keys copied…read more Very knowledgeable and get the best answers to any DIY questions you may have.

I brought in my original paint can so the store could match the exact color I used on my wall. They…read moremade me a new can and kept the old one to discard. When I got home, I realized they had given me a completely different color. Mistakes happen -- that part wasn't the issue. I went back and asked if they could retrieve my original can from the trash so they could properly match the color. It had already been thrown out, so I took time to find the closest match from their color samples. They remade the paint... and then tried to charge me again for correcting their mistake. I was shocked. The incorrect color was not my error -- it was theirs. Yet they refused to take responsibility and attempted to make me pay for it. That is unacceptable customer service. When a business makes a mistake, it should own it and fix it without putting the burden on the customer. Instead, I was treated with complete disregard and disrespect. I will not be returning, and I don't recommend this store to anyone who values fairness, accountability, or basic customer service.

This place is cool. It's much better than Home Depot or Lowes because of the knowledgeable staff…read more Yes, Home depot and Lowes have cheaper prices, but you can't expect the same customer service. Those big box stores don't employ people who can help you with specific problems; they're not qualified. I hope this place sticks around for a while.

My experience here was absolutely awful. I was double charged on my purchase, over $2000, and no…read moreone would follow up with me and tell me what the status of the cancellation was. I had to call several times and was outright ignored. I had to come in person and demand confirmation that the extra $2000 was going to be refunded. It was always "I'm sending an email, I'll call you tomorrow" and nothing Unprofessional. The supervisor Mike needs to actually follow up with the customer like he says he will.

I just had the worst experience with a designer in the kitchen design department. She was in bad…read moremood and defensive even before I started speaking with her. We are all human and allowed to have an off day but this was my second interaction with her and she was the same last time. It's sad...a little kindness goes a long way. The previous designer, Donna, that I was working with at this location was wonderful...but she got let go.

Went in to guy an EGO hedge trimmer because they had a great price online and it was in stock,…read moreunlike at the big Orange and Blue stores. Really friendly service from the guys working there and a cool throwback to hardware stores I remember growing up. Prices all seemed very reasonable.

Stopped in for a quart of paint, walked out with a bunch of stuff I didn't realize I needed. For a…read moreneighborhood store they have everything! Sure it may not be as homogenized as the bigger stores but it does have an old school charm. I like being able to support the little guys so a few more dollars isn't going to scare me off. No more driving past here on my way to Lowes anymore!