The best place to get keys made I have ever found. Been to…read moreHome depot and Walmart in the past and those keys never work right. On top of being in and out and not having to look for someone to help me, he was so courteous and nice. When l got home the key worked so much better as If it were an original key.

I called them to find out if I can bring my lawn mower in for service. I explained what was going…read moreon and the gentleman on the phone told me to check the carburetor. I sheepishly told him I didn't know where it was . So instead of just thinking " she's just some dumb broad", he walked me through what I needed to do first. After I hung up, I did what he said to do and my lawn mower started!! He could have very easily just said "bring it in" and charged me for service. I appreciate that!!!

Great customer service and high-quality products…read more Also, a very good return policy - My wife brought home 2 coats and I didn't like either. I brought them both back without any issue.

nice local hardware store, plenty of items in stock and plenty of friendly help to find what you…read moreneed. Too many weekends only sales, wish they included weekdays too

Ok so Ive been here a few times before and its just like any other hardware store. Lots of stuff,…read morevery organized, and employees that will help you if you cant find what you need. Today I had an issue with my car, and was unable to get the correct part to fix it in time to get my car home today. I walked over to here and told the employee what I was trying to fix, and how I was planning to do it. I wish I got his name, because he helped me find what I needed, gave me some different options and methods on how to fix my issue, and was overall very helpful. You can imagine that I wasnt in the best mood having to fix my car on the side of the road, but he definately helped make today less terrible. Honestly this is the vibe i get every time I come in here. The employees seem to actually enjoy helping, and seem to enjoy their jobs. You just dont get that everywhere, and for me it makes a big difference.

They overcharged my kids for paint that was supposed to be affordable for a school project. My…read moredaughter specifically asked for the cheapest gallon, but the staff didn't disclose the price until checkout, where it turned out to be $75 per gallon! This feels deceptive and unfair, especially since it's for a high school activity. Disappointing experience all around and shame on Connetquot High School for encouraging the students use this supply store.

As far as Home Depots go this isn't one of their largest locations but it has all the bells and…read morewhistles of this chain you'll find at others. Plenty of home and garden needs and supplies in organized and well labeled rows and sections. Helpful staff when you can find one. Decent enough prices as expected. Haven't had any major problems when shopping here for home repairs or do it yourself projects.

FILTHY USED TOILET SEAT sent by HOME DEPOT SELDEN NY Terrible customer service by their management…read more!! An online order for a toilet seat wound up a nightmare . A used filthy disgusting toilet seat was sent to my 93 year ailing mother's house. Her aid was exposed to it while taking it out of box and had to inform her health agency of the incident. This was sent directly from the Selden store. When I spoke to manager Anna she just kept repeating that the box is sealed and photographed prior to leaving store and she has no idea how that could happen . Not only was that an insult she never once apologized ...she said only thing she could do is send another but I had to place an order again, but she went on to say it may not get there today. She also said that she would stay in contact with me an update me ....this call was at 11 am of course never hearing from her back the toilet seat was sent at 5pm that night leaving my mom 93 without her aid there to retrieve it from the driver. She's 93 and could barely walk . I was a retail manager for years and I'd be on a final if not fired if I treated a customer like this. No apology from Anna ...no call informing me when and if the seat was coming and no compassion for an ailing 93-year-old woman . This is atrocious customer service from start to finish. BUYER BEWARE!

If you want to feel like you a worthless piece of poop on the bottom of someones's shoe, then by…read moreall means shop at the Setauket Home Depot. I won't be going back. The service desk employees are rude and arrogant.

Mixed reviews for my home town Home Depot, guess what? I feel every weekend I'm in here buying…read moreeverything from outdoor plants to Light Bulbs. Sure its a large store and finding things can be frustrating. The customer service folks can be hit or miss, some will walk you to the items you're searching for and some will say left side down aisle 17. Sure there are other competitors who might offer better service. I like this store because it's close to my home and I have a Home Depot credit card. Keep rockin' "The" Home Depot!

I went to the gardening department and with the help of the cashier, purchased 20 bags of mulch…read more Yep, that time again. I asked the representative to have someone assist me with loading onto the cart and into the vehicle, no problem. All I needed to do is pull up my card, curbside. I had two representatives loading the cart, I think that's what it's called, and they were cheerful and extremely helpful, even telling me how to unload it from my vehicle, lol, luckily I didn't need to unload it, I had someone else to do that. They were extremely helpful, and that would be Justin and Jhanelle, I think that was his spelling but they were extremely helpful and very friendly. I always try to give staff a tip. But Home Depot doesn't allow it. It's really shameful. You're not Starbucks so stop it.

Brought my son to the kids work shop and the lady at the table was just a sour b!t*h. Giving me an…read moreattitude because she's miserable she's got to work or something. I will be signing up at another Home Depot for the one next month

I ordered a very large birthday present online, and decided to pick it up in a local store…read more Unfortunately, the stores closest to me did not have the item in stock, so I had to travel about 15 miles. Not too bad. The store is easy to spot from the road. Ample parking. I pulled right up in front, and a young male employee greeted me immediately. I gave him my online receipt, and he told me he would have my package out in about ten minutes. As I waited, three other staff members courteously greeted me and ensured I was being helped. I also saw numerous customers receiving direct assistance from other employees. The staff goes above and beyond the call of duty, and all seemed to be quite proactive and hands on. In this day and age where many employees avoid customers and are highly unmotivated, the approach of the Lowe's staff was welcome and refreshing. Less than ten minutes later the original gentleman who retrieved my order had my package in my car and I was ready to head on my way. Cordial and super speedy service. Highly recommended. I will be back.

Worst!!! HORRIBLE!!! They couldn't care less!! 3 orders 3…read morecancellations in Lowe's part. Over $3,000 of my money went to HOME DEPOT that Lowe's had in their hand and lost the sale. In short, you pay for delivery and if it's too big they cancel it. Ordered 21 bags of rock and other material and get an email 3 hours later saying it's canceled. Happen 2 times. Now I order a $600 lawn mover, it's confirmed and then delayed because they said they didn't have an uber or lift driver who wanted the assignment. Really, who could blame them. It's a 100lb box that's 4x3. What driver wants that. And WHY are uber drivers being used rather than LOWES delivery. I ordered from Stoneybrook and they tell me I need to call Commack for information. Once again I cancelled and went to ACE HARDWARE for this one. 2 hours later I got it delivered. Try calling the store... good luck with that. Never a pick up other than the automated system. And this is in the last 3 weeks. I didn't mention that 3 years ago same thing happened with a washer and dryer stackable that was a 4k purchase. They failed to deliver it and canceled it. Went to PC Richard's and got it the next day. Do yourself a favor and go elsewhere where. LOWES is horrible!!!!! WHAT HAPPENED TO THEM?!?!

Large selection of summer patio sets but the sales help was unavailable…read more I don't often give just two stars to a business, but I really can't give one additional star. My husband and I were here today, looking for a patio umbrella. There were 5 employees talking and walking around, two were moving some chairs, but not one person greeted us or asked us what we wanted. The place is dark and dreary and cluttered. We walked around looking at the available umbrellas but with no guidance, it was confusing and overwhelming. We walked out, directly passing the five employees, and not one person gave us eye contact. It left a bad impression and it's sad to see a business run this way.

Store smelled horrible, main manager wasn't wearing a mask, not a large selection but were charging…read morehigh prices. I asked to see a tree that I saw in the circular and he said they didn't even put it out and made no effort to show it to me or help me find another one. Very lazy and unhelpful. Would not recommend. Only gave one star because I couldn't give none.

Service is great, cheap prices, and the lines move so that's good! The parking lot is huge too. I…read moredo recommend checking quality, some items are outdated, broken, or opened. We found jerky that was molding, and I had to put back opened chips If you've been to Cheap Johns (from the 80s), Christmas Tree Store, Big Lots, etc it's just like that. Lots of items you can use, or not realize you needed it in your life! Lol they have food, gifts, electronics, makeup, household items, travel items, so much more!

Welcome to the neighborhood Ollie's Bargain Outlet. Named after co-founder Ollie's Rosenberg. It is…read morevery important for me and my immediate family to support local businesses. Ollie's Bargain Outlet is an American chain of discount closeout retailers. They sell a variety of overstocked and unsold items. Their merchandise includes seasonal products, pet supplies, apparel, games and toys for all ages, household goods, beach supplies, candy, cookies, dry goods, books etc. The Ollie's Cares Foundation supports feeding America, Children's Miracle, Toys for Tots and several other generous charities. Ollie's raises more than 2 million a year for trustworthy charities. So much to be proud about! I originally walked in with the intentions of purchasing a Ollie's gift card, butter cookies and the $5 advertised Children games. I did purchase the gift card but unfortunately the butter cookies were out of stock and the floor team could not locate the $5 games. I was disappointed but I will complement the very pleasant and relentless staff in trying to help find these nonexistent games. Lol. Another plus is cashier Taylor, she was so sweet and courteous. An asset to your business! And plenty of parking in a well lit lot. Best wishes Ollie's! I'm sure I'll visit you again.