I've been here several times and everything goes well up until checkout. I just went to the store on 14th st.west in Bradenton. While checking out I was third in line back. The checkout lady was you joking it up and flirting with the guy that was first in line, making the rest of us wait while they chit chatted about nothing. She finished with him and then got to the next customer....more extended chatting, then she messed something up on the register and had to have a manager come over to reset it. In the meantime the register lady was talking to someone on her earpiece. Suddenly she bursts out in loud laughter. There were more people in line now because of the delays, and we were looking at each other wondering what she heard in her earpiece. Her face was all red as if she was on drugs or maybe drunk. Next, I'm ready with my things to check out. I have a coupon for an impact drill and 20% off other non sale items. She goes into a long sales pitch about an extended warranty on the drill. I told her no thanks. She goes into another pitch about a warranty on something else. I said "No, I just want to check out and get going". She then asks my phone number, I give it to her. She has to run my card three times because she kept screwing up the checkout process! She has me pull out my credit card from my wallet for a fourth time to get more information from it. Then she says..."oh, you have a free item..you have to tell me that, I'm not a mind reader!" I explained she was talking so much she didn't hear me say it and I had the coupon right there as she rang me up. She then said, "it's my job, sir!" I was thinking, "Not for long if you keep acting that way." Management, tell cashiers to just check people out and dispense with the flirting and joking around. We don't come here to hear a standup comic or be entertained. We just want prompt, polite service. We just want to buy our stuff and get on with our business.
As a final insult, when I looked at my receipt while outside I saw that the cashier didn't include my 20% off coupon on the two regularly priced items I had. She also stuffed a sales flyer in my bag that had the same drill I just bought for $2 less! read more