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Holmes Beach Ace Hardware

4.3 (6 reviews)
Open • 8:00 am - 5:30 pm

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Cortez Ace Hardware

Cortez Ace Hardware

(4 reviews)

Stay away from their install services. I ordered 6 pre-hung interior doors and 3 pocket doors. I…read morewas told they won't install pocket doors, so I hired my own installer for those doors. The pocket doors were the first to be installed, and they were great. Worked perfectly. Unfortunately, the Lowe's installer then arrived and installed the pre-hung door. One of them abutted one the pocket doors, and suddenly that pocket door would no longer slide easily without getting scratched. The installer came out and spent about 5 minutes looking at it and said it was the pocket door that was the problem. Lowe's has taken the same position, and refuses to do anything else about it. They say it's my problem. I asked that another installer come take a look at it, and they claim no one else is available. It's my problem. Very poor customer service. I still have 2 more doors that need to be installed, and they expect me to allow the same installer to do the work. Shameful way to do business.. Lowe's refuses to stand by their work. Don't waste your time if you want proper installation with any kind of guarantee

Thank you, AMY! Cortez Ace Hardware staff made themselves readily available for unusual…read moreinquiries... sincere concern in resolving hard-to-find product issues. Indeed, every other Ace (in the Tampa Bay region) literally, for our inquiry--didn't stock what we needed, said they didn't have access to getting it nor would they do anything related to further inquiring about it (as to the "Ace" warehouse)... i.e., oh well and tough luck; they cared very little if at all about serving a long-standing customer... assuming may be the same with other product needs and customers. AMY, at Cortez Ace Hardware, Bradenton FL ... made herself immediately available, had cheer and resolution in mind for this customer--resolving the matter with prompt product avail via pick-up at the Cortez store. Too, staff members at this Bradenton store greeted customers with smiles and concern for prompt service. Thank you for your cooperative and STELLAR service Cortez Ace Hardware--SO VERY APPRECIATED!

Music Go Round - BEST Bass and Customer Service EVER!!  
 
 These folks exceeded my customer service expectations by a factor of Infinity!!

Music Go Round

(8 reviews)

Amazing service! Very kind to me as a beginner without a lot to spend, I have them a disastrous…read moreattempt at a restringing that broke a bridge pin and they fixed it all up for the price of some guitar strings. Go to this place for your instrument needs !!

I see an item there I want online. Pics are there, but do NOT highlight a issue. Shipping is SKY…read morehigh, so I ask to lower it...which they do. I get the thing a week later. At this point, I have paid a premium for the item. It is NOT rare nor is it high end...contrary. Upon getting it, I notice it's faulty. I contact them and they tell me I'd have paid more IF it was mint. But it's NOT mint...lol....so that's neither here nor there. Plus...I DID pay more than a fair price for this item. Then they tell me MOST old items like this have the same issue. Untrue. THEN they admit the issue descriptor was never used in their description. Or I'd have never bought. Now, they tell me their pics reveal the issue. You'd have to be an eagle to see this in the lousy pic they use. AND...I could have done better taking a more accurate pic. Finally, they passive aggressively offer to take it back...which they should...it was inaccurately advertised....but they want ME to eat shipping both ways. Not going to happen! I'll just leave scathing online reviews and keep the thing. Bad enough I have to drive it across town to post office.....I'm not paying for their blunders. On a poorly described item...that I paid top dollar for. Crooks.....never again! You've been warned, folks!

Holmes Beach Ace Hardware - hardware - Updated May 2026

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