Thank you, AMY! Cortez Ace Hardware staff made themselves readily available for unusual inquiries... sincere concern in resolving hard-to-find product issues. Indeed, every other Ace (in the Tampa Bay region) literally, for our inquiry--didn't stock what we needed, said they didn't have access to getting it nor would they do anything related to further inquiring about it (as to the "Ace" warehouse)... i.e., oh well and tough luck; they cared very little if at all about serving a long-standing customer... assuming may be the same with other product needs and customers. AMY, at Cortez Ace Hardware, Bradenton FL ... made herself immediately available, had cheer and resolution in mind for this customer--resolving the matter with prompt product avail via pick-up at the Cortez store. Too, staff members at this Bradenton store greeted customers with smiles and concern for prompt service. Thank you for your cooperative and STELLAR service Cortez Ace Hardware--SO VERY APPRECIATED! read more
