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    Cortez Ace Hardware

    4.0 (4 reviews)
    Closed 7:30 am - 6:00 pm

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    Lowe's Home Improvement

    Lowe's Home Improvement

    (73 reviews)

    $$

    We got AMAZINGLY GOOD PRICING at this store. We went there first for a quote on a full set of…read morekitchen appliances (dishwasher, over-the-range microwave, stove, refrigerator - all the same brand). We then went to HH Gregg which is new in town and supposedly giving excellent pricing. They were $1,500 over the price we got at Lowe's WITHOUT the extended warrantees, installation or a plug for the stove. They also did not have the model refrigerator or microwave we wanted. They had a more expensive fridge and a low end micro (the only frige and micro they had in that famous brand). Lowe's has a selection of several models in the same brand name. They have lots of other brands and items to choose from, too. This sounds like an ad, LOL. We were also impressed with the Lowe's salesperson's knowledge (Zach). We went back and made sure he got our sale. We know where to shop now, thank you Lowe's. Our only problem was their checkout person did not know how to properly ring up our sale. She could not get the entire order to appear on her register screen and started to give us a hard time about it as if we were mistaken (or lying or crazy, sheesh!). Our salesperson had to come to the front of the store and press a single key on her register in order for it to show our entire order. Nobody's perfect, but be aware of the potential for that because your order is established in the specific department, then you go to the front of the store to have the sale rung up - assert yourself if necessary so you get assurance of what you're buying.

    Lowe's Customer Service at the 14th Street location is terrible. Bought 2 toilets at this store and…read moreone was defective leaking on the floor. After a follow up with the installer who misdiagnosed the problem again, I had to call in another plumber who quickly determined the problem. Lowe's does not stand by their products and fails to take responsibility for their Customer Service Staff who are rude and unprofessional. Will not go there again.

    Cortez Ace Hardware - hardware - Updated May 2026

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