Friendly knowledgeable staff make this our favorite local shop. They're great at helping find what…read moreI need.

Not sure why there aren't a thousand 5 star reviews for this location. Everybody knows that locally…read morethere aren't many options, but this Ace is especially wonderful. I've been going here for about 4 years since moving back to the area and have had more great experiences than I can count. Staff ALWAYS greets me as I enter the store and they never ignore me when shopping. Employees know the store like the back of their hand and don't hesitate to help with propane outside or with loading up bags of soil. Very knowledgable people overall. Selection is mind blowing and I've come here for everything ranging from nuts/bolts to mower blades and Christmas decorations. The ONLY negative is that I've noticed an influx of younger guys working there who aren't as knowledgable or professional. They normally walk around giggling with other employees and have no clue what the store has available. Take the good with the bad..

I've been dealing with this store for about twenty years and my experiences with them have never…read morebeen less than excellent. Their staff are not only friendly and efficient but also extremely well-informed about their merchandise and willing to give advice; this is important to me because I have the mechanical aptitude of a mildly retarded gerbil. I've gotten the same attention whether I was buying two screws or a new Weber grill, and no one has ever tried to upsell me. My most recent experience was buying, yes, a new Weber grill from Jim Carmalt. He was exceptionally knowledgeable about every aspect of their stock and how best to use it. It was almost like talking to an old friend who had my best interest as a high priority. I thin of Village Hardware as sort of the anti-Home Depot/Loew's, I get personal service of a high order and always leave confident that I have a high-quality product and even higher quality advice. This is retail as it should be.

I found a part for a 1950s light that was not in stock at Home Depot! Andy immediately helped me…read moreand went above and beyond!

Items in the store are marked up significantly, likely because of the pricey rent on 14th St and…read morebecause they can overcharge folks who live on that street who pay $2500/month for studio apartments. The employee at the front of the store was sharp and unfriendly and asked in a gruff tone how he could help us, as if we were bothering him.

5 stars for Marvin upstairs in the hardware department…read more Each time I visit looking for a solution, part or piece of hardware, Marvin always delivers! The store overall is very well stocked and prices seem reasonable. I'm a fan of Marvin's Hardware...um, I mean Logan Hardware, lol. 5 stars

Stopped in on a Sunday afternoon, I could see that there was definitely value for money, based on…read morethe presentation of the store. They had a holiday sale on before Christmas and I was able to browse their selection. There's a little bit of everything here and I never knew it was so large! Looking forward to returning soon.

THIS is a hardware store. Has dang near everything and the staff can tell you where it is... or…read moreyou can wander around and find all that stuff you need and keep forgetting to get. And there's easy parking behind the store.

The older lady that works at the front register is the rudest, least helpful person on the planet…read more She has zero customer service sense. Yesterday was no different as my other experiences with her, that while I was speaking to her asking her a question about something, she rudely cut me off, answered the phone, turned her back and started talking to the person on the phone. There were other employees not with customers that could've taken the call. I will never be back to this place thanks to her constant lack of customer service.

05.28.24 I went to…read morethe pool in Dunkirk looking for a O ring, they wouldn't help me becuase I didn't know the model number. I just wanted one to fit for a temporary time I have water coming in the morning and I knew they weren't going to have the exact one. They had other O-ring hanging on the wall, but they refused to help me find one that would fit. So I can't hear Ken let me to ring and we found one that would fit temporary so I could start to pull up for water tomorrow. Thank you.

What an amazing, knowledgeable, helpful crew!!! They helped me find everything I needed. I will be…read moreback for sure.

Everyone is very nice and helpful. The bummer is that the prices are higher than a kite. They are…read moretaking full advantage of the fact that Lowe's is a 20 minute ride down the road and Home Depot in Waldorf is closer to 40 minutes. I only visit when I'm in a pinch. Beyond that, I'll save my money. For reference: Nexgrill Propane Tank Gauge at Ace Hardware in Leonardtown is $24.98. Same gauge at Home Depot in Waldorf is $14.98. I have enough of a grasp on basic economics to know well enough that a 67% mark up is excessive, even for a small business.

The location is one of the smaller Ace Hardwares. They have about 4 or 5 spots right out front and…read morethen more parking across the street. Backing out of their main parking spots goes right into the street, so it's a bit difficult. You just have to be extra careful of oncoming vehicles. I picked up some items from an order I placed on their app. There was no line, the employee assisted me right away, and he saw I was in a camwalker boot, so he offered to assist me with loading really heavy soil into my vehicle. Great service, great experience, and would recommend!

Very convenient having this store in the neighborhood. Picked up salt/ice-melt before the storm. I…read morecalled ahead and they told me they only had 50lb bags left. Turns out a 50lb bag of ice melt isn't that big (I was thinking equivalent size of dog food). Helpful service, wide variety of products. Shop local!

Interestingly, this hardware store aells the same Wind Machine fan that I hace in place in Mexico…read moreCity. Mine is actually wear8ng out after five years and the motor is slow to start. I almost bougt the one that thry have here, but I thought about the logistics in bringing it doen there, may not be so easy. What I actually came here for was to get some gardening tools and supplies for my house up here. I figure I have the long holiday weekend to hipefully make some good progress on the yard and small garden area. This hardware store is very close to me here and I wasn't in the mood to drive 6 miles to the big box hardware store to maybe save asmall amount of money. I got a garden house, a shovel, and regular yard rake to clean up the place. They had everything that I needed.

This has always been my favorite store in McLean for 10 years. Until today…read more Went in to fix something for my wife and was told they are too busy to help me. Couldn't believe it. Thats Never happened in that store before. But this one particular gentleman (who's worked there a long time) actually said they were too busy to help me. I explained to him I don't have the use of my left hand currently and needed help. Told me to come back another time. I guess even the esteemed McLean Hardware is losing its customer service.