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Weis Markets

5.0 (1 review)
Closed • 7:00 am - 10:00 pm
Updated 1 month ago

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3 days ago

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Harris Teeter Pharmacy - The cake I ordered.

Harris Teeter Pharmacy

3.0(2 reviews)
7.6 mi

I've never had a problem. The pharmacists are very nice and helpful. I use the app and it makes it…read morevery easy for me to know when prescriptions are filled/delayed.

I ordered a princess castle birthday cake for our soon-to-be 5 year old daughter two weeks before…read moreher birthday. Actually, my daughter was with me and personally picked it out. The lady at the bakery wrote my order and contact information down in a notebook. I didn't think much of it since I had similar experiences in other grocery stores, but I was concerned since the lady seemed flustered and her English wasn't very good, but I gave her the benefit of doubt. Fast forward to the day of her birthday: wife goes to pick it up and it's a regular 1/4 sheet cake that says, "Happy Birthday" on it with our daughter's name. I call the store's customer service who transfers me to the bakery manager. I tell the manager what happens and she replies, "what do you want me do about it?" I replied, "well, I thought you should know since I ordered a princess cake and that's not what I got...and it's for our 5 year old daughter's party which is today." She finally looses the attitude and suggests they can either remake the cake and give us the cake for free. I asked my wife to go back and they gave us a full refund. Long story short: I will never go to this Harris Teeter location for baked items again. Especially since this is the second birthday cake they've messed up. I ordered a princess castle birthday cake for our soon-to-be 5 year old daughter two weeks before her birthday. Actually, my daughter was with me and personally picked it out. The lady at the bakery wrote my order and contact information down in a notebook. I didn't think much of it since I had similar experiences in other grocery stores, but I was concerned since the lady seemed flustered and her English wasn't very good, but I gave her the benefit of doubt. Fast forward to the day of her birthday: wife goes to pick it up and it's a regular 1/4 sheet cake that says, "Happy Birthday" on it with our daughter's name. I call the store's customer service who transfers me to the bakery manager. I tell the manager what happens and she replies, "what do you want me do about it?" I replied, "well, I thought you should know since I ordered a princess cake and that's not what I got...and it's for our 5 year old daughter's party which is today." She finally looses the attitude and suggests they can either remake the cake and give us the cake for free. I asked my wife to go back and they gave us a full refund. Long story short: I will never go to this Harris Teeter location for baked items again. Especially since this is the second birthday cake they've messed up.

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Harris Teeter Pharmacy - What we got.

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What we got.

Weis Markets - drugstores - Updated May 2026

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