1. Hanson-Smith Cabinetry

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    San Marcos, CA

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    Hanson-Smith Cabinetry

    5.0 (9 reviews)
    Closed • 7:30 am - 3:30 pm

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    Amazonia Kitchen & Bath

    Amazonia Kitchen & Bath

    (452 reviews)

    I got several bids and although Amazonia was my first choice I went with another contractor to save…read morea few dollars. I immediately got nervous when the first day they showed up they were taking measurements on scrap paper and started saying it would be more money for plywood and backer board and it has to have a seam and the job will take 3 weeks longer than originally promised. Things that were standard in every other bid. I pulled the plug and went back to Amazonia who provided a detailed contract and timeline and did everything they said they would do with the most professionalism. They got me a good deal on the slab, templated for accuracy, fabricated in just a few days. When they came to install it was a full crew and they worked like a machine and were in and out fast. I couldn't be happier with the quality of the job and how the team operated. Everything was done in 5 days. Highly recommend!!!!

    We had a fantastic experience with Amazonia from start to finish. They were incredibly easy to work…read morewith, communicated clearly throughout the entire process, and were very accommodating with our schedule. The measurements were meticulous, and it was obvious they took their time to make sure everything was perfect before fabrication. The installation was seamless, and the finished countertops fit flawlessly. Their attention to detail and craftsmanship really show in the final product. If you're looking for someone who is professional, reliable, and takes pride in their work, I highly recommend them. We couldn't be happier with how everything turned out!

    Pacific Sales Kitchen & Bath - Wolf 6-burner cooktop with griddle

    Pacific Sales Kitchen & Bath

    (637 reviews)

    $$

    Our refrigerator broke and we desperately needed a new one. We live in a tract home and have a tiny…read morespace for a frig. Even the counter depth refrigerators stick out. Sammy was unbelievable in working with us and helping us measure and find the right frig for us. She was patient for 2 visits. Home Depot and Best Buy didn't even have someone in the kitchen section to help us. Not to mention she was VERY knowledgeable and does not work on commission so she was just genuine in wanting to help us. Very rare these days to be helped by someone who actually cares. Come to Pacific sales and ask for Sammy if you want someone to actually help you find the right appliance for you. Otherwise you'll be spinning in big box stores with no one around who can give you expertise in the right purchase. Based on her expertise we went with a side by side counter depth GE. We are really excited! Thank you Sammy!

    TLDR: Nice until there is a problem. Consider purchasing elsewhere, or at a different location…read more We've came in here for years, ultimately buying our appliances at Costco due to no delivery or installation fees (highly recommend) and great price on warranties. This time we wanted an Over the Range Microwave. We came in on Saturday, selected an open box microwave which appeared practically new, and discussed with Robert all the accessories it would come with. Robert stated the only thing it wouldn't come with was the box and instructions. He advised us we could pickup the microwave on Tuesday after 3pm. Later that evening my husband sent him an email confirming all the accessories it would come with. Days later Robert replied with a thumbs up (see attached photo). On Tuesday morning, my husband received a text message from Pacific Sales advising him the item was ready for pickup. We arrived after 3:00 and were immediately told our item was not ready. No one appeared to have known about it. We were then told someone could get it ready for us. Prior to them doing that we wanted to ensure we were getting the accessories. This is when everything went downhill. We found out the microwave did not come with several essential accessories (the turntable roller guide, grease filters, and more) Mind you this item was listed as "good" which means all the essential accessories should have been included. The associate helping us went to get the manager so we could discuss the situation. Annallee, the "Experience Manager", arrived about 20 feet away from us immediately shouting that the open box comes with whatever you see. There was zero professionalism in the way she initially spoke to us. I was surprised we didn't even get a "Hello". When she finally arrived in front of us, with an upside down name tag, mind you, we explained the situation. Instead of offering a sincere apology, she said "I wouldn't buy it if it were me." FYI we were the only customers in the store during that time. It was dead inside. Quickly after this, we went to the front desk and requested a refund. No one seemed to care or try to rectify the situation. At the very least they could have changed the open box label to "fair" instead of "good" since it was missing essential accessories. At the end of the day I simply cannot see how all of this happened and no one seemed to care. There was little professionalism despite the store being empty. I have seen other similar negative reviews and encourage you to find a place that values you as a customer when something goes wrong.

    Hanson-Smith Cabinetry - kitchenandbath - Updated October 2026

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