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    Hanson-Smith Cabinetry

    5.0 (9 reviews)
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    Pure Cabinets

    Pure Cabinets

    4.9
    (182 reviews)

    I recently had Pure Cabinets install new kitchen cabinets and a beautiful countertop, and the…read moreentire experience was outstanding from start to finish. Heidi, the owner, has clearly built an exceptional team that is easy to work with and consistently delivers high-quality results. She is very hands-on and was a pleasure to communicate with throughout the project.  I especially want to highlight Jai, Joseph, and EV Granites. They all far exceeded my expectations. Jai, the project coordinator, was fantastic. She answered every question promptly, quickly arranged for a replacement part that was damaged during shipping, and stayed on top of every surprise that came up during demolition. She always provided clear options and kept the project moving smoothly. Joseph installed the cabinets at an impressive pace while maintaining exceptional quality. His attention to detail was outstanding. He even reinstalled a few cabinets (which meant redoing the work) to ensure everything was perfectly level. The final result speaks for itself. EV Granites did an amazing job with the countertop. They measured everything with precision, created perfect templates, and made excellent use of every inch of the granite slabs. They were friendly, answered all my questions, and worked efficiently to get the project completed quickly. The entire project was wrapped up in just a couple of weeks, which completely surprised me. I had been worried because similar projects often take months. When Heidi and Jai first shared the timeline, I was skeptical (as contractors often overpromise), but Pure Cabinets did the opposite. They beat their already aggressive timeline. It was a refreshing experience.  I wish I could find a general contractor with the same level of professionalism, reliability, and customer focus. This is an amazing company filled with nice people who truly put the customer at the center of everything they do. I couldn't be happier with the final result. The kitchen looks fantastic, and I'm already looking forward to working with Pure Cabinets again on projects at my other properties. Highly recommend this top-rated team!

    We are very happy with our new Pure Cabinet vanity. After shopping around, we found Pure has the…read morebest selection and quality for a fair price. Abby and Heidi were very helpful and the 3D rendering solved a potential problem. The installers were also professional and efficient. Highly recommend!

    Blackstone Granite & Marble

    Blackstone Granite & Marble

    4.8
    (110 reviews)
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    Cristina and Ana at Blackstone Marble were wonderful to work with. Cristina showed me some remnants…read moreand was incredibly helpful, and Ana took the time to answer my questions over the phone with clarity and expertise. Both were very responsive, kind, professional, and highly knowledgeable. I truly appreciated their help. A phenomenal experience all around!!!! Thank you very much!

    I love these guys, they gave me a renewed faith and trust in what a good contractor looks like. We…read moreended up having them do our backsplash in quartzite because we loved our counters so much and we trusted them. Here are a few things that set them apart from other contractors I interviewed: 1) responsive but not pushy. Some stone fabricators in San diego are incredibly pushy. 2) professional- in communication and in the way they do their operations. 3) high tech machinery and a clean cutting room. They let me see the cut template before cutting. 4) high attention to detail. 5) a proper itemized contract. Some contractors would just send me a text message with rates. That's not the way I want to do business, especially when thousands of dollars are being exchanged. The way they did quotes and contracts is what made me pull the trigger. They were mid point on price but for the service and quality you got, i felt it was a great value. I also love giving my money to a nice, hard working family. Thanks Sam, we will definitely use you again and recommend all our friends and family! You will not be disappointed. - sincerely, a high maintenance, overthinking customer :) hi Also, for those curious, the slab name in picture is a quartzite called Levezzi Classic. I purchased it at arizona tile (who is also fantastic). Blackstone had some similar quartzite but i had already put a hold on the stone before i found blackstone.

    Pacific Sales Kitchen & Bath

    Pacific Sales Kitchen & Bath

    4.5
    (631 reviews)
    $$

    Samantha provided excellent customer service to find the refrigerator that I needed. She was quick…read moreand helpful throughout, answering all my questions.

    TLDR: Nice until there is a problem. Consider purchasing elsewhere, or at a different location…read more We've came in here for years, ultimately buying our appliances at Costco due to no delivery or installation fees (highly recommend) and great price on warranties. This time we wanted an Over the Range Microwave. We came in on Saturday, selected an open box microwave which appeared practically new, and discussed with Robert all the accessories it would come with. Robert stated the only thing it wouldn't come with was the box and instructions. He advised us we could pickup the microwave on Tuesday after 3pm. Later that evening my husband sent him an email confirming all the accessories it would come with. Days later Robert replied with a thumbs up (see attached photo). On Tuesday morning, my husband received a text message from Pacific Sales advising him the item was ready for pickup. We arrived after 3:00 and were immediately told our item was not ready. No one appeared to have known about it. We were then told someone could get it ready for us. Prior to them doing that we wanted to ensure we were getting the accessories. This is when everything went downhill. We found out the microwave did not come with several essential accessories (the turntable roller guide, grease filters, and more) Mind you this item was listed as "good" which means all the essential accessories should have been included. The associate helping us went to get the manager so we could discuss the situation. Annallee, the "Experience Manager", arrived about 20 feet away from us immediately shouting that the open box comes with whatever you see. There was zero professionalism in the way she initially spoke to us. I was surprised we didn't even get a "Hello". When she finally arrived in front of us, with an upside down name tag, mind you, we explained the situation. Instead of offering a sincere apology, she said "I wouldn't buy it if it were me." FYI we were the only customers in the store during that time. It was dead inside. Quickly after this, we went to the front desk and requested a refund. No one seemed to care or try to rectify the situation. At the very least they could have changed the open box label to "fair" instead of "good" since it was missing essential accessories. At the end of the day I simply cannot see how all of this happened and no one seemed to care. There was little professionalism despite the store being empty. I have seen other similar negative reviews and encourage you to find a place that values you as a customer when something goes wrong.

    Hanson-Smith Cabinetry - kitchenandbath - Updated August 2026

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