It's great just like an old time storefront. The service is outstanding . Very good selectionread more

I want to give a shout out to Connie who has been working there for 25 plus years . She is so…read moreknowledgeable about almost everything you need help with your projects. My dad and I will be definitely going back . I recommend this place if you haven't been.

My husband and I have been looking for new front doors but wanted high quality and not…read morecookie-cutter doors. We looked at the surrounding businesses in San Diego County and saw General Millwork Supply right in San Marcos where we live. Very friendly, knowledgeable staff. We had no idea how much to consider when ordering a door and hardware. We are very appreciative of Wendy's time to make sure everything was perfect before placing our order. When our contractor took the measurements of our original doors, that we had to replace, it wasn't a standard size and we were all scratching our heads at the original install. Nevertheless, Tom from GMS came out to our home to triple-check measurements and discuss the installation further. They went above and beyond in our opinion and we highly recommend them. We have amazing front doors!

My main complaint is with the installer they recommend, Dave Hawkins. He didn't get the French…read moredoors in straight and didn't know how to fix it. General Millworks was not willing to come take a look and make suggestions. Also, Dave did not wear a mask while inside our house! Now the door doesn't close or seal properly and I'm mad!

I've been waiting over an entire week to o receive an answer whether the owner will "allow" me to…read morereturn a sealed box of tile that I did not use. I returned the the tile within a 14 days of picking up my order, it was almost two boxes but since it wasn't sealed the owner said he would take the sealed box back at a 30% restocking fee. I told him Maurice has said we could return any tile not used. Switch and bait. Also the owner was up on a crane repairing the ceiling of the warehouse when I was trying to return the tile. At the end he told his worker he would have to speak with Maurice and let me know what they decided. I left my tile there as he requested and have not heard from them since. I've called and left two messages. Fun fact : Yes, you generally need both a federal or state certification to operate most cranes, and specifically a valid license/certification if you are operating from inside the cab

Granix showroom and slab yard has many choices for your projects. Pricing is similar to many…read morecompetitors. We purchased a pre fab granite island countertop for use on our outdoor bar top. The front bull nose edge fell completely off during install by a pro installer. He had to spend hours fixing the faulty glue joint from the overseas factory that churns these out. When we called Granix back to explain that they sold us a product that fell apart they basically said sorry and offered nothing as compensation. Admitted that yes these things happen as the slabs come from overseas and sometimes the glue the manufacturers use is not great. I would recommend shopping around before deciding on Granix. Customer service is poor and you really don't know what you are buying as they get these stock units from wholesale cheap vendors that use inferior materials to build the pre fabs. Not a fan.

We purchased our new kitchen cabinets from TCC. The cabinets…read morewere easy to assemble and install. We love our new kitchen .

The team at TCC did an excellent job giving my 35 year old bathroom a facelift - new porcelain slab…read moreshower with tile floor and porcelain vanity countertop, both with installation of beautiful new fixtures. Mel gets an ataboy for spackling and smoothing out the textured walls in preparation for wallpaper (handled separately) and installing the baseboards. Although the job took a little longer than I expected, as most projects do these days, the end product was worth the wait. They aim to please!

ADP Granite & Marble…read more Antonio and Paty brought true artistry to my kitchen with their flawless work on the marble countertops. Every cut, every seam, every polished edge was done with care and precision. The veining is perfectly placed, and the final result is nothing short of stunning. Their professionalism, attention to detail, and respect for the space made the whole experience smooth and enjoyable. If you want craftsmanship that elevates your entire home--Antonio and Paty are the team to trust.

We have used ADP for our quartz installation twice, first with my kitchen remodel and 1 year later,…read moremy son used them for his kitchen remodel. Both experiences were extremely positive. Patty went out of her way to ensure the final product was perfect. The entire team is top notch and I sing their praises to anyone who is remodeling! Kathy H. Rancho Penasquitos

Glad I called Big Head Came out when we agreed to meet was…read morevery professional, explained the process and worked up a reasonable quote. On work days they came in informed us of how everything was going and before we knew it our floors were finished. Amazing craftsmanship, clean cuts, beautifully finished! 10/10 We'll definitely recommend you to our friends and family!

Came out to do a job for us July 7th. My wife made the mistake of paying them in first week and now…read morewe have no idea when they will return to finish the job. Last estimate was mid September. All the trash from our carpets etc is piled outside the house. If you do go with these guys don't pay till job is completed

Absolutely fantastic customer service and great quality products! You don't find this kind of…read morecustomer service much these days. I will be back.

Order Numbers: 4850, 7015 & 14673 UPDATE…read more to resolve the below-mentioned issue regarding our hardwood flooring. On August 23, 2023, after several weeks we placed our initial order of approximately 3350 sq ft On September 27, 2023, the order was delivered to our new home. we noticed that the final quote submitted by Jim had changed from Light Rustic to Rustic without our knowledge or authorization. When we brought this detail to his attention, he assured us not to worry about the quote and that he was sure we received Light Rustic White Oak because that is what he communicated to the mill, and further, that Light Rustic is what he saw when he went to Saroyan to check on our order. Only later did he admit that it's possible a mistake was made somewhere and that he'd look into it. After months of back and forth with Jim, a trip to Saroyan in San Marcos to confirm how Light Rustic White Oak is represented onsite, as well as countless conversations and meetings at our house with other wood manufacturers, inspectors, professional installers/ refinishers and countless hours of researching, we felt confident that what we received was not what we ordered. We received a call from Jim saying that "there would be no cooperation from Saroyan to resolve the matter and that we were going to have to do what we needed to do". Being a single mother in a new home with her four year old and working full time this has been very painful and costly on my wellbeing. This is when we decided to drive up to Los Angeles and speak to the owners of the Saroyan company directly. We decided if they could show us the flooring we were sold, we would understand. We were then told by the two owners of the company, Saroyan Hardwoods that " I have no idea where this wood came from. We don't have anything like this. shocking as it was to hear the truth, we knew the wood was fraudulent. Despite the NDA they asked us to sign for a reimbursement of $28,000, I would stil come out of pocket another $96,266 to have that wood installed and finished. As consumers, we believe that both before and after the wood was delivered, we were guided by false and intentionally misleading information related to the BRAND, quality, the grade, the condition, and the manufacturing process of the wood we thought we were purchasing. Pictures or raw overage boards in our garage Accidentally cc'd on an internal email between Saroyan employees admitting the outsourcing and fraudulent flooring. Exhibit C3: Here is the final quote, 4850, that was sent to Tait on August 23, 2023 at 5:37pm, that reflects an unauthorized change to the words "Light Rustic" without any verbal or written agreement from us.

I rarely leave negative reviews, but after years of frustration with Prefab Granite Depot, I feel…read morecompelled to share my experience. I hired them to install a waterfall-style counter back in June 2021. Barely a year later, the waterfall cracked for no clear reason. They came out again in July 2022 to repair it, but the job was subpar. I noticed that between the waterfall backing and the side of the cabinet. It wasn't flush at all. Which I'm assuming that it allowed the water fall to slide inward more than 90 degrees, thus putting strain at the joint. But I am not a professional installer. It took them until August 22, 2022, to actually address this crack and I was assured the issue wouldn't happen again, however nothing was done to fill the gap with sub board to prevent inward movement of the granite. Unfortunately, it did again crack. A third crack appeared on April 22, 2023. I reached out multiple times via email and phone, only to be completely ignored. No callbacks, no emails, nothing from their receptionist or customer service team. Then, in May 2025 -- the worst-case scenario happened -- the waterfall slab literally fell off the counter. It nearly injured my child, grazing his arm as it collapsed. This wasn't just poor workmanship; it was dangerous. I've given them multiple chances over the years to make this right, but the lack of accountability and disregard for customer safety is unacceptable. I would never recommend this company to anyone if this is still their current practice and to avoid at all costs.

BEWARE of Prefab Granite Depot! They're as crooked as a dog and and my counterops. They demonstrate…read morezero business ethics as you can see by the pictures! They take no responsibility for their mistakes and will say all the problems are because of your house. Martha is a combative sales rep and has no interest in being fair or ethical in her customer service. The owner, Weiss, is no better. He doesn't honor their warranty. They reluctantly came out 3 times to attempt to fix their mistakes and my counters still aren't close to being even. Don't waste your time or money. They should be reported to the better business bureau.