Great Harley location to visit since it's a really big location w/ 2 levels. Lots of merchandise stocked and great customer service given. Would definitely recommend checking this location out, if in the area. Till next time, Rebecca read more

Hannum's Harley-Davidson - Pic taken 08/26/2023 - Motorcycle Dealers Near Me - Media, Pennsylvania

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I was looking for a Harley Davidson Nighttrain and was doing some research online And was contacted by several dealerships. JR a sales person from Hannum was the first to contact me and happened to have the specific bike that I was interested in which is Harley Nightrain. The dealerships located in media and was very convenient for me to get to I live near the Philadelphia airport. Upon arrival I was instantly greeted JR brought the bike outside started it up I told him there was no need for me to write it even though he did offer me the opportunity to do so. I applied for financing through Harley Davidson with the manager and minutes later I was approved and was scheduling the pick up for the next couple days. They gave me the phone number to Harley Davidson insurance I called couple minutes later I was insured they contacted the dealership with all the necessary information And I picked up my bike the very next day. When I came to the dealership JR was very prompt with bringing the bike out going over all the features and explaining and answering any questions that I could possibly have. I was then taken into the finance office where I met the finance manager again our interaction was seamless and very efficient and timely. I also was introduced upstairs to the young lady who handles the clothing and accessory and also to the gentleman that run the service department. Everyone that I met at the dealership was more than welcoming friendly and very knowledgeable about about the Harley Davidson's. I've had the bike for a little over a week didn't have much time to ride it unfortunately due to work. I received a phone call yesterday which was a pleasant surprise from JR to make sure everything was OK and if I had any further questions. Not only am I pleased with my purchase I can honestly say that my interaction with this dealership was second to none I would definitely not hesitate to buy another bike or to recommend anyone that is interested in looking for a motorcycle to HANNUMS in Media, Pennsylvania. read more

Hannum's Harley-Davidson - 2007 nighttrain - Motorcycle Dealers Near Me - Media, Pennsylvania

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Great customer service and they service the bike quickly. They replaced the tire and oil change.

I just purchased a 2023 Road Glide limited from this location and am very pleased with the way I was treated and how smooth the deal went. JR is the nicest salesperson and Mark the sales manager to deal with. I have purchased numerous bikes from them and always been satisfied with the dealership. It's a true pleasure to buy without all the hassle of buying a vehicle anywhere else. read more

I've only been there once for service on my 07' RK. I had done some troubleshooting myself and replaced some parts to no avail and explained what I thought the problem was to the service reps. I asked them to troubleshoot the starter for me and some other PITA maintenance stuff I didn't have the inclination to do on my own and gave them plenty of time to service it properly. The service department (and mech) were honest with me and got the bike back to where I wanted it mechanically for a reasonable price. They never tried to BS me and charged me fair labor rates (total hours) too which I appreciated. I normally don't get work done at dealerships but I'm fairly new to the area and don't know of any reliable / good Indy wrenches here. I appreciated their honesty and service fees (as much as can be hoped for from a dealer) and the confidence that the wrench working on my bike had the knowledge to do the work right the first time around (it's a mixed bag at Indy shops sometimes. The indy shop owners may have great reputations but they don't always hire top notch guys). My bike has aftermarket mods (S&S) and the dealership didn't seem to be bothered by that either which is nice. The bike is running like it should now and if I need anything done down the road I'll go back to have the shop in Media do it for me. Also, whoever they have detailing the bikes did an amazing job on mine! I don't pamper my bike at all and it looked awesome when I got it back. I didn't think it could look that good after all these years. read more

Hannum's Harley-Davidson - 07' FLHR - Motorcycle Dealers Near Me - Media, Pennsylvania

I reached out over a week ago to sell my Heritage classic to Hannums. Mark quoted me 9000.00. This past Tuesday Jeff quoted me 8000.00. While pictures we sent and I have purchased 5 bikes from Hannum's. when asking Jeff if he could do better, he said he would call me back. it's Friday night and no response. Customer service has reall, really gone down hill. I will gladly drive a further distance for a Harley dealership that values their customer. read more

The customer service was amazing here. The employees treated you like family and they were so accommodating. They were just a really great business if you want to buy a bike or shirt or even a coffee mug. They just go out their way to make sure you are Satisfied. Ms. Rita ROCKS! read more

Hannum's Harley-Davidson - Motorcycle Dealers Near Me - Media, Pennsylvania

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My husband took a taxi to Hannum's, with helmet in hand, since there was a 50% chance he was going to roll out of there with a new ride. After a couple of hours of sitting on many Harley Davidsons and Triumphs, he found one to take on a test run in the parking lot and made his decision to buy a 2013 Triumph Bonneville. It was a very rainy day, I think that three inches of rain had come down in a short span, so I was a bit nervous about him riding home, as he normally rides a scooter and is not as experienced on a motorcycle yet. But really, it was the heavy rain and accumulation of said rain that was making me nervous, combined with car drivers possibly not paying attention. He was just about to ride home when the owner, Rita offered to arrange a ride for him and his new bike on one of their delivery trucks. I am very impressed with this arrangement and think it is a very classy way to handle a customer. Thank you very much, everyone at Hannum's and especially Rita! read more

I am trying to find the person that May have purchased a 2020 Ultra limited in the custom color Stilleto Red from the Media store. Would have purchased between November 2020 and now. April 2021. Would like to discuss your bike and the flaws that it has that you are not aware of. I ordered this bike and sent it packin! I doubt they corrected the issues as they will not surface right away. Call anytime. 215-260-3706. I do not have text. read more

Just purchased my 2nd bike in 8 years, from Hannums. So far, I have to say, all my experiences have been positive. JR and John were good honest people to work with and went above and beyond for the sale. I do agree that they can be pricey but then thats the buyers responsibility to get the best price, isnt it? read more

Horrible parts and service dept. I wouldn't take my snow blower there. You have been warned.

Very nice staff but very overpriced. If you dont knock the price down by at least $1000, chances are good that you are overpaying. I actually disagree with people who say this is a good place for your first bike. Its a good place for information that is free, but purchase elsewhere read more

This is the best Harley-Davidson location around! General manager Chris will always make sure you get the bike that fits your needs. Very intelligible staff. Friendly atmosphere. Definitely where you need to go if seriously considering purchasing a bike. read more

So sick of needing parts and they don't stock anything. Needed O rings, oh we have to order those, choke cable NOPE have to order it. They place one order a week so if we order it it will take over a week to get. Nice people but that doesn't get a bike running. read more

We have been looking to buy our first Harley. We mostly stick to vintage rides and brands not Harley so it was nice that they were so welcoming there to newcomers of the brand. Everyone is very helpful and happy to let you ride anything, even multiple times if need be until you find the right ride for you. Also, nice little waiting area upstairs complete with a comfy couch, popcorn and drinks while you wait for test rides to end. Great experience, we will be back. Still have to figure out which one is right for us! read more

Never a bad experience at Hannums! Amazing staff, fast and knowledgeable tech crew, and great selection of accessories and riding gear. Bought two bikes in the last year, each one better than the last! You find not only professionals at Hannums but also great friends and fellow riding enthusiasts that make you happy you're a rider. I just stop in to say hey I like these guys so much. Massive thumbs up to Paul and JR with their help with the last 1200 Roadster purchase! read more

Travelled 24 miles over 4.1 miles to get a deal here. John (sales) went out of his way to get the sale, with personal phone conversations on what I wanted, options, texting me about parts prices, etc. etc. Valley Forge could care less and offered me $1200 less in trade for my bikes than Hannum's. Bottom line, you want some personal service when buying a bike that is $20,000. It is a relationship and more expensive than many new cars. Bikes break down far more often, especially Harleys, so get to know your dealers. Hannum's got my business because of their TENACITY for customer service. Rarely do I ever find any place worthy of 5 stars, we all need improvement, but if you are in the market for a HD (used or new), this is your store. Others gave up, they kept at it. Earned my business even with the 1 hour round trip required, versus Valley Forge which is 1/4 of that time. Showroom is misleading from outside, the action and inventory is inside and is 3x larger than Valley Forge HD. They kept my spare parts separate, as requested, and I picked them up along with my brand new Street Bob without issue. License plate was on bike at pickup along with registration they already provided, very nicely done. read more

Came here to buy a Triumph which is the second brand they carry. After several test rides on various models I settled in on a Thruxton. There was a little problem in getting the bike in and set-up on time, but in the end everything worked out fine and I'm happy I purchased the bike here. They entire staff from sales, finance, parts and service are all wonderful to deal with. They really do take care of their customers. I highly recommend them. read more

.Yeah, I'm guessing that the good reviews were from novices.We had many problems there.Had to go to Delaware. This was a few years ago. Maybe things have changed? But most seasoned bikers know better. read more

Well...hd..great place to buy your harley davidson motorcycle. Friendly staff, always a sale of sone sort going on and three pop corn stand kicks ass. read more

Best place to deal with. Amazing staff who are professional, pleasant and very accommodating! You are part of something when you buy here. Elsewhere, your just a sale!! read more

My husband is a new Harley owner. He called Hannums and the staff he spoke with was very helpful. He then went to the store. The staff were friendly,informative and knowledgeable. He was surprised that there was no sales pressure, just people that wanted to help. If you need information,supplies or parts plus friendly service Hannums is your place. Thank you Hannums staff for all of your help. Not only was the staff a great experience but the store was as well!! read more

I purchased a 2018 Street Glide Special from Hannum's Harley Davidson in Media PA. When negotiating with the sales manager JR he knocked $1,500 off cost of the bike. Good for me..so I thought...When I signed off before I reviewed the sales summary (stupid of me to sign - I trusted him) I noticed $906.00 charge for destination fee and a $845 charge for after market pipes. I have purchased 15 cars and multiple Bikes...when someone says the price is X less the 1,500 that is what you should get. Thats what I have experienced in my time of purchasing big ticket items...but not at Hannum's. I've purchased luxury cars with a much lower destination charge than the 906.00 they charged for a Bike! I complained about all the tacked on charges, fees, and deceptive sales practices.... and they gave me some after market add ons that totaled about 700 bucks to make me happy. When I purchased the Bike I had to pick it up a week after the sale because there was needed work for a scratch. The Salesman Paul called me to confirm a time. I showed up a week later and he never showed up. He called me the day before and said he would be there at 11AM!? When I asked for him that morning the staff said, "He always runs late". 12:20 he was still not in! Another salesman helped me. At the end of the day..I wouldn't buy a bike at this location. Shady sales tactics and bad trade in values. If you do go be ready to negotiate and be aware of everything these sales people do. check everything and trust none of the sales people. You will be better off going somewhere else. Not only that, but before I purchased the new Bike I had offered to sell them my Bike and not purchase anything. They offered me 9K. When I did decide to trade it they listed it for $14,900! Nice Margin! This is the point..I was stupid and took them at their word. Do yourself a favor and go to Brians in Langhorne PA. You will have a much better experience. I will say Hannum's Service Department has been outstanding over the years. Just buy somewhere else. Even one of their own service people told me, 'if you deal with them you will get &*^(ed! Crazy! read more

I bought a new 2013 Triumph Trophy Aug 24, 2014. The staff was very friendly. They matched a price that I found at another dealer so I thought it was a good deal. What I didn't find out was they were getting rid of the Triumph Dealership part of the business a week after I bought the bike. The bike was missing some screws, a washer on the windshield, a few rubber grommets and a broken fuse connection. I didn't see this stuff because it was mostly behind the fairing. The windshield was also put together wrong. left and right side supports were backwards. Not all parts were ordered or they lost them. I received a call the parts were in but when the service was done only a couple parts were actually in. I was also told they can no longer do any warranty work because they are no longer a Triumph dealer. It was actually easier for me to order the parts and do it myself. If that's not enough for some reason it takes them longer than 30 day to register the bike. So now after 5 weeks My bike is not registered and I can't use it. I gave them a one star rating because I couldn't give them a zero. read more