I had a very bad experience with their service department. I made an appointment more than one…read moremonth in advance to get my 2009 T-100 running as it had been parked inside my house as a display. They quickly determined that my bike needed either a new fuel pump or fuel injectors and they would figure out which it needed (or both) and get it running. Then.....crickets. My bike was in their shop for 2 months because they "couldn't get to it". Every time I called, I was told "we'll get to it this week". No excuse or reason for not repairing my bike, just ignoring it. Finally I had enough and said I would come pick up my bike. I made a very straightforward and non-hostile comment on one of their FaceBook posts explaining my issue as they seem to monitor and comment on their posts. My hope was to get contacted to see how this situation could be rectified. Instead, my comment was removed and I was blocked on FB. No one reached out and no attempt was made to figure out what the issue was. Mind you, I have purchased 5 motorcycles from QuakerCity and have all my service done there. I'm a good customer and expect to be treated better than this. Their service department seems to be a mass of confusion and disorganization. Think twice before bringing your bike here for service. I'll just spend my money at Cross Country Cycles instead.

Was greeted but given breathing room on show floor. Traded…read morein two bikes for one. Bikes were picked up, new one dropped off, documentation handled at my kitchen table. Smooth as butter. Trade values were fair, for skipping the usual Facebook Marketplace drama and state tax. Bike was delivered clean and fueled. Honest dealings all around. Would do business again.

I have taken my Bourget here for years and Phil has always done an awesome job on all tune-ups,…read moreinspections or work on my bike. Both Jeannie and Phil are great, very professional, courtous and quote very competitive pricing on all repairs. You can see Phil knows his stuff by talking to him. Great place, I would definetely give them the opportunity to work on your bike, I know you will be pleased as I always have been with their services.

Came here for the first time to get my bike inspected. Awesome service and extremely helpful! Will…read moreabsolutely be back!

Amazing customer service. If you have a bike I would only choose here. Amazing staff very…read moreknowledgeable and friendly.

I was riding back home from upstate New York to Philly when I caught a flat tire. Thankfully we…read morehad a pick up truck as part of our group ride and we loaded my bike. I called several Harley Dealerships and they told me they couldn't replace my tire even after I offered to drop it off and pick my Harley up on a different day. We called Tricked out Cycles and spoke to the owner Steve and explained my situation. It was closing time but he told us to stop by. 45 minutes after arriving at his shop he installed a new tire and I rode home. Great service from a professional.

I used to do all the work on my bikes so it kills me to pay for repairs or general maintenance…read more Riverside Cycles took the sting out of it. It's an old school bike shop with old school bike guys. John runs a great business and keeps a great parts inventory. They did new brakes, an oil/filter change and a thorough state inspection on my 2012 ST1300 as we talked about things from profound to ridiculous. Then came the bill..... It was significantly less than other shops I had checked out. I hope to ride deep into my golden years and Riverside Cycles has a customer for life!

John is truly a rare find, he's honest and extremely knowledgeable; and he goes well above and…read morebeyond to service his customers. If you live in Philadelphia there's no place else you should consider bringing your bike.

If I could select ZERO stars I would!…read more I was shopping for an Indian motorcycle and found a beauty at there location... 2018 Chieftan with Stage 2 upgrade and many other upgrades. I paid CASH for it, almost $18k, and was never even offered an extended warranty. If it was included in the jumbled paperwork I signed, it was NEVER voiced to me. Long story short, the bike is a P.O.S. I bought it in May of 2025... rode it around, planned a major trip in September and took it in for service and new tires in August. Almost $1k later I was told that one oil drain plug was stripped and could not be removed. WHY? I just bought the bike! They specifically told me the service was not due because they did it prior to me buying the bike... so what they were telling me is that THEY ruined the drain plug when they did the service on it! They gave me the bike back saying they "sealed" the drain plug so I could go on my trip and told me it needed to be brought back in over the winter to be fixed. Ok... then it got worse. 300 miles from home the engine failed. I put less than 400 miles on it before my long trip and was stuck in Carlisle, PA. I called... I texted... NOTHING! They ignored me. Mind you, during the purchase process my texts were IMMEDIATELY responded to and even after we communicated when I had questions... but now that I had a problem... NOTHING! I ended up paying for a Uhaul and completed my trip, because my buddy's bike was still functional - it was a Goldwing so of course it was still working great. I chose to not go to them or contact them after I got home because frankly, I would have left the dealership in handcuffs. I cannot believe a dealership would treat someone that way. And for the record... I bought ANOTHER bike, a black 2018 Chieftan Classic, to ride this season and go on my trip in September because that 1st Chieftan is not going to get fixed any time soon (I called dealers and shops, all of which told me they could not get it in because it was the riding season and they did not want to close off a bay to work on mine). Am I crazy? Should I have stuck with Kawasaki? I put almost 45k miles on my 2011 Vaquero and NEVER had a major issue with it, NEVER! I still have a 2002 Kawi Drifter that is in perfect running condition! I did all the maintenance on them and they never required anything out of the norm. Currently I am planning on removing the engine and inspecting the lifters/push rods. If I find nothing, I don't know where to take it... I am not going to pay in excess of $2,500 just to have the engine pulled at a dealer and looked at, that's ridiculous! I would have to pay an exuberant amount of money to get a bike in running condition that I put less than 500 miles on and already spent over $18k on!?! No thank you... Pardon my French but FUCK COSMOS and if this new to me Indian gives me problems I will go back to Kawasaki! Side note: Why did they close their Trevos location? They moved to Bala Cynwyd with another motorcycle group?!?!

I Bought a new one!! I upgraded a bit to the 2024 Indian…read moreChieftain Dark Horse. I won't bore everyone with some of the unforeseen issues I ran into but believe me when I tell you that Cosmos made it right! Love Cosmo Indian Motorcycle. David, Shawn, Bill and everyone at Cosmo's knows how to treat you right. Couple years fellas I'll be coming for the ROAD MASTER or PURSUIT!!

I chose Rullo Custom Cycles to service my Rebel 500 after speaking to 2 other shops. I needed a…read morecoolant, brake fluid flush, inspection, and tire change after purchasing the bike on Facebook. The owner Steve answered all my questions, turn around time was quick(1 day), and overall a great experience.

a few years ago I brought a bike and it kept shutting off.. so we brought it to Steve's shop and…read morehe actually fixed the problem but sadly must've created a new one because I picked up the bike and only rode it for a few hours and it started making this horrible clicking/knocking noise.. I broght it back to his shop and long story short he kept it for. about two years it was impossbile to get ahold of him .. I left countless messages and still couldn't connect... long story short he tried making me pay for another motor about $2000 to get my bike back after paying a few thousand for two bikes two get fixed the same week... mine breaks the first ride after he fixed it ... I'm pretty sure they drained the oil and never put any in there and I didn't check i got home which could be my fault but at the same time you would think a shop would take accountability especially when you just spend more than $3000 at the shop less than a week ago and my bike doesn't work after leaving your shop.. but when I tell you that was by far the worst shop experience ever it was.. and I was just checking in 2025 if the shop still works like that because you can see previous reviews where's he's done the same thing to people and it's honestly crazy. that bike still sits till this day cause or this shop.. I don't want to go more in a hole so yea just checking if the shop still operates unprofessional or have they gotten their stuff together. Pretty nice guys though but it seems like they bite off way more then they can chew at a time and I think that might be the reason stuff gets messed up...

I can only rate on their parts department so far. But always friendly, quick to answer the phone…read moreand make sure they have in stock what I need before I come in, as I come from a bit of a drive away. I go to Crossroads over another dealer due to their customer service and prices.

Large selection. Remodeled showroom. Large parts department…read more However, the prices are pretty high. My trade in was lowballed big time. At like 30 cents on the dollar. If you're looking at a used bike I'm not sure they even bother to put it thru the shop. They may just wipe it down with a wet rag and spray some armor all on the tires and put a top of the range retail price on it. If you buy a new bike remember they add a $895 "destination charge". Also, the service department is always backed up several weeks, so good luck getting an appointment. It's a mixed bag here.

Lucky cat cycles, is one of the best custom bike shops around. They are extremely knowledgeable and…read moreprovide beautiful, quality craftsmanship that you truly cannot find in this area. Josh and Mason are extremely passionate about the work they perform and truly put their whole hearts into every bike they touch. Their dedication to this field and helping others is unmatched. If you need anything custom or even simple maintenance, these are the gentlemen for you. Support your local small business.