Service here is quick, reliable, and affordable! Owner is extremely nice and knows what's he's…read moredoing. Had to bring in my motorcycle to get it looked over after a fall. The process was super easy to bring it in, the service was done fast and got a call the next day that it was ready to go! Seriously recommend coming here to to buy a bike or get any work done!

From the owner: Customer service; an unfortunate lost motive in today's society. Growing up in the service industry…read moreand dedicating 20+ years of providing the best client experience possible has brought us here! Our bikes have been hand picked and selected with YOU in mind.

I bought myself a motorcycle for my 60th birthday and it's the first time I am riding. This company…read morehas been very helpful and patient with me. They just helped me out of a last minute jam that I caused myself and they didn't charge me. Not only are their prices right, but their attitude is also. I 100% recommend giving Bikes Built Better your business.

Chuck and team. Honest and fair prices. Knowledgeable about anything and everything. Came in last…read moreminute for clutch cable replacement. No problem. No hassle. Polite and friendly on the phone and very helpful to take care of all my bikes concerns. Explained concerns for my bike and got me estimates for future work.

Went in with my wife to get fitted for and purchase 2 new Shoei helmets. Mike was awesome to work…read morewith. He didn't get frustrated with all of the questions we asked. He set up our helmets and installed our comms systems. Great place and awesome staff.

Sean is the best parts guy ever, even though i couldn't get my part he was super helpfulread more

Great honest and knowledgeable, very reasonable. They can help with everything - parts - towing -…read moretires. One stop service

I've used this shop for close to 10 years at this point. There were a couple of times when my car…read morehad major issues that I was prepared to just take to this shop and have them deal with, but they refused. On the first occasion they told me to check with my insurance company first, and on the second occasion told me to check with my dealership, stating that they suspect the issue is covered by some sort of warranty. Their advice were correct on both occasions - following their advice saved me a lot of money on the repairs, even though they lost the business by turning me away. Based on these experience I consider this shop as very honest and have continued to use them through out the years. Their prices for routine stuff like oil change and state inspections, as well as other repairs, are much cheaper than my dealership. They also have a quicker turn around time and do offer rides if you ask them. The employees have been courteous in all the times I've dealt with them. I would certainly recommend trying them out the next time you have an issue with your vehicle.

Buying my V85TT was a pleasant experience. Salesman Mark was efficient and easy to work with, and…read moreowner Mark worked out a fair price with accessories for me. I'm not as happy with the service department. My first few services were uneventful, but the last one was disappointing. I spent almost $1,000 for the 12k service, rear brake pads, state inspection, and mounting of two tires that I brought in with me. 34 miles into my first ride after service I saw a pool of oil on the asphalt when I stopped, and oil splattered all over the right side of the bike and my right pants leg and boot. Brought it back (1.5 hours each way and $50 gas and tolls round trip). Service manager tried to get me to believe that they were suddenly having an issue with *faulty* head gaskets. I knew he was trying to keep the heat off his shop, so I then spoke directly with the mechanic who worked on my bike and he acknowledged that the real problem was improper installation of two o-rings, which is where all the oil leaked from. I understand that any one of us can make a mistake, but I was disappointed that the service manager did not offer some remuneration of the nearly $1,000 that I paid, especially since I had to make an extra (expensive) trip to have them fix their own error. Heck, I didn't even get an apology or an offer of a free oil change. Fortunately for me, a dealer much closer to me has started selling Piaggio products, so I no longer have to make the long drive to this dealership who cannot be counted on.

Every part of my purchase experience was great. I made an appointment with Tracy to test drive a…read moreMoto Guzzi V85TT. When I showed up, the bike was out front and ready. Mark lead me on a great local ride with lots of nice scenery and curves. The negotiations and pricing was easy and fair. I walked in ready to pay cash, but the offer of 0% financing was too good to pass up. I made arrangements to pick up the bike later in the month so they could install some accessories that I wanted. Every person who I dealt with (Mark, other Mark, Jeremy, Cyndi, and Tracy) were genuinely friendly and helpful. My bike was ready when I took delivery, and I was walked through all of the functions of my new bike. If you're in the market for a Guzzi, Aprilia, or Vespa, it's worth the easy drive to check out Motoplex.

I used to do all the work on my bikes so it kills me to pay for repairs or general maintenance…read more Riverside Cycles took the sting out of it. It's an old school bike shop with old school bike guys. John runs a great business and keeps a great parts inventory. They did new brakes, an oil/filter change and a thorough state inspection on my 2012 ST1300 as we talked about things from profound to ridiculous. Then came the bill..... It was significantly less than other shops I had checked out. I hope to ride deep into my golden years and Riverside Cycles has a customer for life!

John is truly a rare find, he's honest and extremely knowledgeable; and he goes well above and…read morebeyond to service his customers. If you live in Philadelphia there's no place else you should consider bringing your bike.

Was greeted but given breathing room on show floor. Traded…read morein two bikes for one. Bikes were picked up, new one dropped off, documentation handled at my kitchen table. Smooth as butter. Trade values were fair, for skipping the usual Facebook Marketplace drama and state tax. Bike was delivered clean and fueled. Honest dealings all around. Would do business again.

I had a very bad experience with their service department. I made an appointment more than one…read moremonth in advance to get my 2009 T-100 running as it had been parked inside my house as a display. They quickly determined that my bike needed either a new fuel pump or fuel injectors and they would figure out which it needed (or both) and get it running. Then.....crickets. My bike was in their shop for 2 months because they "couldn't get to it". Every time I called, I was told "we'll get to it this week". No excuse or reason for not repairing my bike, just ignoring it. Finally I had enough and said I would come pick up my bike. I made a very straightforward and non-hostile comment on one of their FaceBook posts explaining my issue as they seem to monitor and comment on their posts. My hope was to get contacted to see how this situation could be rectified. Instead, my comment was removed and I was blocked on FB. No one reached out and no attempt was made to figure out what the issue was. Mind you, I have purchased 5 motorcycles from QuakerCity and have all my service done there. I'm a good customer and expect to be treated better than this. Their service department seems to be a mass of confusion and disorganization. Think twice before bringing your bike here for service. I'll just spend my money at Cross Country Cycles instead.

I've passed by this place for years and never gone in, I had no idea they actually had Harley stuff…read moreand it was kind of like a museum! Very cool, I went with my 70 some-year-old parents who actually had a great time and enjoyed it very much looking at all the old bikes, neat off-road vehicles and helmets and things! My Dad wants a bike now to ride at the beach house where you can only go 25-30 mph (he's 76 so that's probably where the bike should stay lol) Mom's not too happy but I'm all for it!

Ryan was able to get me the side by side is was looking for during the pandemic. They made the…read morebuying process easy and helped me from purchase through delivery.

Owner and mechanic of Bike Boys, Alex Borghi worked on my Harley Davidson. Quoted me $700 for work,…read moreincluded a hose replacement for an oil leak, oil and fluid change, he replaced my front and rear brakes. The service was good for two weeks, and we had a written and verbal agreement to pay in installments and that was agreed upon by both parties. Service has been paid $300/$700, until I had a small accident after using my rear brakes to shift down and stop at a red light. The rear wheel locked while in motion. After close examination the brake pad he replaced is nonexistent, and the piston went through the rotor. After a simple brake service in addition to other services done, I will now have to replace the brake caliper, the piston, rotor, and new brake pad, I will now be spending double to repair the bike after his damages. Mechanic Alex has since blocked my number and ghosted me after agreeing to fix the issue he caused. I will be pursuing this issue to the highest extent of the law. Thankfully I am not dead. He has zero organization and poor communication. The issue has since been professionally diagnosed and not based on assumption! Harley compatible parts were not used for the brake servicing! Also not disclosed was the ongoing issue Alex had while doing my rear brakes, to the point that diagrams had to be looked up to determine whether or not he was correct! Not only was the tone and choice of words on the phone call I had to make from a separate number despicable but extremely rude to a customer and friend he had a personal friendship with. The issue after being professionally diagnosed was deemed not a user error but a mechanical error. Mr. Borghi since has still not returned any call or message and since deemed he is not responsible for the work done when clearly he was the only person to touch my brakes. There should be no surprise after reading this review as this will remain on his conscious forever!

Never got there. communication with a proprietor was not great. We had trouble getting a time for…read moreme to drop off my bike so he could take a look at it and give me a good estimate.

Fast, reliable, helpful, reasonable pricing, and knowledgeable. Helped us out when we did t know…read morewhere to go

Called Joe when my tiller wouldn't start got running in no time and he was very reasonableread more