Best storage unit experience I've ver had. No fluff, no small print extras, clear and fair pricing…read more The staff was super friendly and helpful, they had a great promotion, going in and out of the space was super easy, they had cameras and a security gate and the unit was super clean. A plus was that I could open the gate from my phone. Ask for Henry if you go, he was great!

My family and I reached out for a storage space and we couldn't be more satisfied. From the…read morereservation to the moment we walked in we were treaded with respect and kindness. Henry and his assistant made the process very quick and easy very helpful with all our needs. The units are clean spacious and easily accessible once your inside the gate. I would recommend this place to all my family and friends.

The office was very professional in the way to deal with me when I went through rent the storage…read morespace. Everything was explained terrily and the facilities were clean and neat. The elevators worked and I agreed to rent a space. Only reason I'm giving them 4 stars is that when I went to actually put the items in the storage unit one of the elevators did not work so it took us twice as long to be able to put the things in the storage space as it could have if both elevators were working. Other than that it has been a good experience.

Both Elevator did not work and I got stuck in the second floor with no way to take my stuff down…read morefor hours. It cost me hundreds of dollars more on movers as well as my moving plans with my new location. Did not receive any customer service or assurance that some one was coming to help. This is unacceptable and bad location. I rather pay the extra $20 elsewhere that will be provide me better and safe service. "I don't know but I understand" doesn't do nothing but frustrate the customer more.

We left our van for a week. We are grateful for this place and the ease of everything. 10/10…read morerecommend

I am currently storing my 36 foot boat here, such a easy lot to get in and out of, Super happy with…read morethis place!

I have been a customer of Value storage since they opened. Over the years i have received customer…read moreservice above and beyond expectations. Manny, Alex, and all the staff of Value storage. Have made my storage experience one of great ease. That being very accommodating to my needs and providing storage with a smile. Very easy to communicate with and always answer any questions I may have. I appreciate all there efforts!! Randy McDougall

I've been a customer at this location for almost five years and have always paid on time. While I…read morewas traveling, my card was stolen and I didn't receive the payment alert until yesterday -- after the grace period had already passed. Even after explaining the situation, they refused to waive the late fee. It's disappointing that after years of on‑time payments and loyalty, there was no willingness to show any understanding or flexibility for a situation completely outside my control. Long‑term customers deserve better treatment.

The front counter is very helpful. and i really love the music everytime i go in they happen to be…read moreplaying phil collin's it's wonderful!

We just removed our belongings that we stored for the past 4 months at the CubeSmart on SW 216 St…read morein Cutler Bay. The customer service was cordial BUT the lack of transparency drove us out. Our storage monthly rental was raised with very short notice substantially (more than $50/mo). Luckily, we located another storage company nearby that assured us on in paper that rent will not be raised within a year. Goodbye, CubeSmart. Not too smart to blindside your clients. WATCH OUT!

This is the best storage facility I've used... it's clean, well-maintained, and the staff are…read morefriendly. Would recommend to anyone. David and Matilda are great people.

Had a great experience renting from here- convenient location, friendly staff, and super easy to…read moreaccess our unit. Feels very safe, the facility is clean, and easy to set up automatic payments.

The place was extremely clean, good lighting, and Michelle who helped us was amazing and very…read morehelpful I also loved how much security measures they have