I like this place, Ive been coming here for years, and the workers, behind the counter are always friendly. That said, the experience I had today, left me feeling 100% ripped off and upset. I do not expect this place to be anything that its not, and I will say the service was not horrible... the food, and the dinning area, and the amount I paid, was so horrible, that I was compelled to do something... like, complain on yelp.
Basically I showed up and order PHO beef soup, and i small coffee. Which cost about $15. Its a bit pricey I thought but, whatever, I then made my way to the bathroom because I had a full bladder, only to find that the bathroom was closed ie, broken or whatever... I had just paid, so I couldnt just leave and go somewhere else... so I ended up leaving Hanco's and walked a half a block away to a japanese restaurant ... and had to go through the whole thing... with them telling me a cant use the bathroom, then saying I'll buy a bottle of water ($2), and then looking at me weird... etc etc, so I take care of that annoying thing and get back to Hanco's... My bowl of pho is waiting for me. I pick the tray up and find a table. Once I sit down and begin to eat,,, first impression is there are a big pile of noodles, obviously the cheapest version of rice noddles, and they are all stuck together because of course they pre set each bowl with noodles just sitting there until you order it... so, the noodles end up just clumping together... well considering I paid $15, Id like to get a semi-decent bowl not a instant ramen microwave feel of $1 crap.. anyways, I'm honestly still trying to relax and just enjoy the Pho... I then realize, out of the whole bowl... there are literally ... 1 normal size piece of beef, and about 4 small little shreds of beef... then its only all the stuck together noodles, and the side of veggies they give you. If this was a $5 bowl of noodles at some crappy place, I would understand, but again I paid $11 for this (plus 4 for the small coffee)... a bunch of gross glued together cheap noodles and a few shreds of throw-away meat? So I again, tried to just relax and eat the 4 sheds of beef they gave me... but I just cant believe someone would actually give that to someone ....and if they gave that do me... Im sure they basically give this same version to most people that eat there... its a total rip off, its the worse bowl of pho, Ive ever had in my life... without a doubt. So I know there isnt much I can do, I dont want to bother asking for my money back... when I finish my 4 shreds of meat and a bite of the gross noodles, I go to the counter and ask to talk with a manager, at least I can politely tell them, my opinion, ... so the woman I speak to, I as if there is a manager, and she looks confused etc, so I politely ask again... is there... or is there not a manager ... its a simple question... finally she tells me he isnt there. So I just leave. Anyways... Ive never had a meal where I felt it was just total garbage... which I had to pay... basically normal prices for. Its was 100% gross crap. Im sure everyone eating there is fine with it... but I dont understand how a place can call beef pho soup, if just a few small flakes of crappy meat in it actual Beef Pho... and charge $11.
Total rip off.. disgusting. read more