I REALLY wanted acrylic nails for my senior prom since I have never had them before. I made an appointment for 4:30 for my friend and me, and we showed up on time. Well, we were not seated and waited for 30 minutes still without service. At 5:00, two customers came in an were seated immediately! More than one staff member knew that my friend and I were waiting and the other customers still were served before us. Ended up walking out and buying glue-on nails from Walgreens. read more

I would not recommend this place. I called at 10am to make an appointment for anytime during the day. The man on the phone said come in at 4. I told him I needed just an acrylic fill. I arrived a little before 4 and waited till 5:15 before sitting down for my fill. One of the employees kept telling me 15 more minutes each time I would ask how much longer. Once I sat down I said just a fill and told the nail tech the color I wanted. The nail tech proceeded to start cutting my nails all the way off. I stopped him and said just a fill why are you cutting them off. He said oh okay we will just give you a new full set. I politely said I do not want to pay for a new set since the set I just got was brand new and barely grown out. After waiting over an hour even with an appointment and my set being cut off when that was not what I had come in to be service for, I then said please just soak them off I do not have anymore time today. He agreed to soak them off but moved me elsewhere to have someone else do it. My new nail tech started ripping off the little bit of acrylics I had left with nail clippers ruining my nail bed. I turned to my friend with me and whispered how it hurt really bad and how my patients had grown so low. The nail tech ripping my nails off laughed right in my face. I went to leave and still had to pay the price of soaking acrylics off after waiting an hour and a half and having my nails ripped off. My nail beds are now ruined. Side note ( I drove from nc 45 minutes away, if u was told when I arrived that I would have to wait an hour I would have rescheduled for another day) Whatever you do, do not waste your time or money at this place! read more

I have mixed feelings about this place. Went in for a pedicure before I give birth; reaching my toes is almost impossible at 37 weeks pregnant; but left wishing I had done them myself... The salon was small, but not bust for a weekday. The polish selection was a little disappointing, there wasn't a whole lot to choose from. The pedicure was great up until he did my polish. With 2 coats of an OPI polish, it still looked sheer. And the top coat he used added zero shine to my toes. Also, he cut my toe nails extremely short. I don't like mine really long, but I don't like them baby short either! Maybe I'm just picky because I do them myself, but I left disappointed. My nail tech did have some magic hands though! My swollen feet appreciated the love! read more

Very nice, new owner and great service. I will definitely be back just tried the colored gel powder it's so pretty and looks more natural than regular acrylic powder ,thin and smooth. read more

Hanbury Nails - New color gel powder :) - Nail Salons Near Me - Chesapeake, Virginia

I've been to Hanbury Nails many times in the last few years, always having a good experience. I went in last week and got a dip/SNS manicure. I was super happy with my nails as they looked fantastic. However, the next morning the end of one whole nail chipped off exposing my nail below. I went back in and had it fixed. Fast forward a full week and 4 more nails had splintered and chipped. I called and talked with them and made an appt to go in and have them fixed. When I arrived this evening, a gentleman fixed two of the nails, and when I asked about the other two, he stood up and told me "no" and walked away. Thankfully Duke immediately came over and repaired the final nails. However, after paying $55 for SNS nails, and they only last a few days versus the normal 2-3 weeks, then being treated that way when I return to have them repaired, I'll choose to spend my money and time elsewhere. read more

Make an appointment, this place stays busy. Ask for Sophie - she's amazing! They do gel or dip manicures, which is hard to find in this area. For dip, Tracy is great. read more

I made an appt in advance and was taken on time. I chose to do the powder dipped polish and love it. Very nice Nail Salon but very busy. I would recommend making an appt. Connie did a fabulous job on my nails and she was nice and very bubbly. Had a great first experience and I will definitely be back! read more

Will not be going back again. They did my nails and they were completely crooked. I had to ask multiple times for them to file them and to fix them. they got gross stuff under the coating of the nails. Very disappointing for spending $50. I got the dip powder not much of a selection either read more

I have gotten pedicures regularly for years, and this was the best I've gotten. I highly recommend!

made my appointment for 3:30 and didn't get in to get mine done till 4:20. they had people come in and walk right past me and completely skip me. absolutely ridiculous. never come here. EVER. AND THE NAILS WEREN'T EVEN WHAT I WANTED! read more

A most enjoyable experience and treat for myself. Everyone is so friendly and polite which adds to the comfort level of clients. Plenty of options for your personal care. Very, very clean and that's so important to most. Sophie is my favorite but I don't think you could go wrong with any choice. My "go to" nail salon! read more

People were nice enough, but whoever did my friend and I's nails did an unacceptable job. Our nails were not trimmed, cleaned, etc prior to the acrylic nail being put on. My friend had left over nail polish still on her nails as the nail tech went straight to putting on the fake nails, and my nails still had dirt under them from my sports practices. Our cuticles were not even touched, and the skin around our nails are still peeling and dry. When our fake nails were done being put on they looked busted up, cheap, and definitely not worth the money or time. As well as a few other things we were unpleased about, we informed our nail tech of what we had noticed. We were told it was "something we could fix ourself". Overall very poor job, will not be returning to this place. read more

Our first time here and we are very happy we came. Sophie and Hanna did spa pedicures for my hubby and I and they were well done, professional and such great company. We laughed and talked while receiving our services. The establishment itself is clean, comfortable and a relaxing atmosphere. We will definitely come back...repeatedly. read more

On my seemingly never ending quest for "my favorite nail salon", I will be crossing this one off the list. Before I say anything else I want to bring attention to the incredibly friendly staff. Hanna, the manager is just the sweetest. The shop is clean and pretty and is lacking the tacky wall art that many salons insist on putting up, which is nice. That is where the positive ends. I walked in just after 2 pm and didn't leave until nearly 5!! I got a basic pedi and an acrylic fill and a few broken nails repaired. Total was $49. I could understand that price if I got a spa pedicure but I didn't! She cut my toe cuticle too low and drew blood which of course stung for the rest of the treatment. While sanding my finger nails, she burnt my fingers TWICE! This has never happened to me before and I get my nails done regularly. 6 of my 10 finger nails is filed crooked. I would have asked her to correct it but I had already been there long enough and just wanted to go home. While I won't be recommending this place to anyone, I won't go out of my way to deter others from giving it a shot. read more

i had called them around 6:30pm asking when they closed, asking for just 4 acrylic nail removal because i had taken the rest off, just couldn't finish it hurt so bad. i had gotten there within 5 minutes of calling and had waited about 20-25 minutes ( it was already about 7 when they close but told me to it was okay to come). One of the men had started to take them off very rough and when he got to my pinky nail he had almost folded my real nail backwards with the acrylic and ripped it , causing bleeding. he was very rough the whole time. since the nail was longer, he had ripped down to the meat and the rest of the nail tore off with it. he put this stuff that "stops bleeding" right away and burned very bad. This is not the first time i've gotten one of the male technicians and received horrible service but me being me i try to give things another chance. Everytime i went to get acrylics , they were always uneven, sloppy and fell off within a couple days. I just feel like he could've at least spent some more time on just the FOUR nails without causing issues. wont be returning here anymore after every visit i've made read more

Hanbury Nails - Nail Salons Near Me - Chesapeake, Virginia

I was excited to try a new place for my nails, and when I went I felt as if I was being rushed, I made an apt for 1:00 and wasn't seen until 1:30/1:45. I wasn't too upset about this but then when I got to the nail tech they seemed frustrated I wanted a design & I had to have my acrylics taken off- the tech was very rough and did not soak my nails before removing the acrylics causing a lot of pain and my nails to be compromised. Then I had to ask for him to cut my cuticles and clean my nails up- everything I asked for seemed like a chore and I got a swift huff and then he continued. My biggest issues arose from the gel I requested. It is now only 48 hours later and its already peeling, chipped, and poorly done. I have only 2 coats of gel and my nails are brittle and weak. I always do gel after my acrylic due to the nails being weaker and the gel allows your nails to be stronger but not in this case. You can see streaklines, and my nail coming thru the paint. The nails are not strong like I would want them too, and the entire time he was painting my nails he continued to look at the woman he sat next to me telling her he is almost done with me. This rushed feeling made me not even bother with asking for him to do another coat due to feeling bad for the woman next to me and I ended up leaving 50$ out of pocket and having to now go spend more money at another salon to fix this due to my nails basically bending and chipping due to how weak they are. I am not one to complain but with how I was treated and the services I received I would not recommend​, and I will not be back. read more

I've never been more satisfied with a salon in my life, trust me when I say that I've always had a broken nail until I came here. I have the manager/owner Duke do my nails and his wife do a design. That lady can literally do anything you present her. I mean ANYTHING!! i had her once do a beauty and the beast theme for the movie, I showed a pic on my phone as i did with this design and it came out exactly like the photo. Every time she did a design I was always in shock. You may have read some other reviews that weren't too great about this nail salon but that's only because there was a previous owner who did a lousy job. But ever since Duke and his wife took over not only did they win me as a customer they even took the time to make the salon a whole new place inside, it looks different, BETTER. Plus unlike most salons when you get a pedicure they actually allow your feet to soak for a while unlike most places who just let you have them in the hot water for 2 minutes then immediately take them out and start working on them. If you haven't been here you should.110% read more

Hanbury Nails - Tropical Island Ombre nails for a vacation! - Nail Salons Near Me - Chesapeake, Virginia

Very sweet people. A guy did my pedicure ($25). I didn't catch his name. He wears glasses and he was AWESOME. Did an amazing job from the beginning of my pedicure to the end. He took his time, was thorough, gentle, and gave a really good massage. He was really sweet. The pedicure was great. Little pricey, but glad the service was great. Made it worth it. read more

I don't like giving bad reviews but I have to on this one. I would give it one star but I'll give them two since they did do a good job on my daughters nails. We called to make an appointment and they told us we could come on in. Great! So we arrive and we show the two men what we would like. It was a week before Valentine's Day so we wanted something simple but cutesy. We showed them pictures and the gentleman said no problem. The guy who did mine (I can't remember his name, sorry) did great with the polish but did not give me what I had asked for and when I asked him about it he responded "we're busy, come back later during the week and the girl can do it." When I went to pay the other gentleman said "I thought you wanted a heart on your nail." I told him that I did but the other man said they were too busy and for me to come back. He did a great job on my daughters nails but we won't be back. It's not good business when your customer shows you what they want, you say okay, then do a half-ass job and tell them that they are busy and to come back and someone else would do it. Best of luck, but we won't be back. read more

I had at an appointment for 6pm. At 20 till 7 was still waiting. My girlfriend and I did not receive our pedicures at the same time. Most of the time sat w feet in water. Only plus was offered a free beverage. Will not be coming back ever. Only giving it a star because u have to. read more

I've been a regular customer of Tracy, the owner going on my third year now. I have been unhappy my last three visits to this nail salon. The first of those three visits I had an appointment scheduled with Tracy and I waited for over an hour while she worked on other people. I always schedule my appointments a few days in advance and I am never late. I just assumed it was a one time thing and it wouldn't happen again. I was wrong! The second of these three visits I asked for her to do my dip gel manicure and I was scheduled for an appointment. I waited for 45 minutes before she had someone wrap my nails to soak off the gel. That could have been going on while I sat in lobby waiting passed my appointment time!! I was never seen by her. I was also scheduled to have a pedicure, by Kathy who did a fine job. Tracey passed me off to another employee named lucky to do my nails. I was not only mad but I didn't understand why this was happening. Second time in a row I had an appointment, I was not seen on time and this time I was given to a different employee. This made me angry that she passed me to someone else. But I was pleased with my French hombre dip manicure. In fact, I feel like he does a better job at dip than Tracy does. This brings me to my third appointment ( 3 strikes you're out!! ) which was just this past Friday evening after work. I scheduled an appointment one day ahead of time for 5:30 PM with Lucky for my French Hombre dip manicure and a gel pedicure With first available since neither one of the two ladies I like was working. My favorite who I asked for is Kathy was off that day. I showed up at 5:15. I was not expecting to be seen early but when 5:30 rolled around and two people walked in off the streets and were seen prior to me it was a bit upsetting. At 5:55 I was called over to Luckys chair where he wrapped my fingers to soak off the gel polish. Then he moved me over to do what ended up being the most painful, horrible, quickest pedicure I have ever had! (he left procedures out of the pedicure that I paid for) no hot towel wrap, no massage, he cut my cuticles and made me bleed then thought if he threw on cuticle oil it would be ok. He also left green nail polish cured to my foot. He placed my loafers on with oil all over my feet and then I was slipping in my shoes and greasing up the inside of my shoes. He rushed the entire procedure. He was brutally rough. I asked him if he did pedicures before as he didn't even work in correct order or with any care that he was hurting me. He was Jerking my feet and demanding. I am diabetic and cutting my feet with used unsterile instruments can cause me to lose a toe or foot from infection! We walked over to his station and I told him that I was very disappointed and not pleased with my pedicure. I got up and walked immediately to Tracy , the owner, and told her I would like to speak to her. She had a client so I waited until she was finished. It just so happened she finished up about the same time I did so I asked her again could I speak with her before Lucky rang me up. I am formed her that he did not do my pedicure correctly, that it was painful, he left out parts of the pedicure I was paying for, and I did not feel like I should have to pay for it. I was very upset that they still charged me for it and she asked me just to not ask for him next time. That maybe he was having a bad day... When I spoke to Lucky while he was doing my manicure I told him I was not happy with my pedicure. He really just ignored me. I also told him that my feet were greasy and slipping around inside my shoes because he stuck oil on my feet and then crammed my shoes on. Again he acted like he did nothing wrong and could care less what I was saying. He did a wonderful job on my finger nails. I told him I liked my nails but not my pedicure. He walked right over and charged my card for pedicure with no discount at all and manicure and extra for custom. $110.00 before tip!! I tipped him 20% for just the manicure. I have sent numerous people from my work to them. They all complain about how Hanbury Nails does not honor appointments on time and act like our time isn't valuable. So we will all be finding another place to go that will be happy to have us. I didn't deserve this treatment and I will not send another person to them nor will I be returning. read more

Would not recommend, only applied one coat to my moms pedi and I got a very sloppy French mani :(

Absolutely AMAZING!!! I love my nails and as always, a beautiful job was done!!! Sophie does a wonderful job and I love her work!!! Definitely must come here!!! :) read more

Great pedicures with choice of hot stone leg massage or hot wax treatment to feet. Both are amazing! I always make an appt. because they are usually busy. Very little wait time with an appt. & it seems like they make real effort to work walk ins in fairly quickly. Sophie makes you feel special & does an awesome job as well! This is my "go to place"! read more

I love coming to Hanbury Nails. The staff is so nice and accommodating. I usually see Connie or Sang. But everyone is capable of doing my pedi/mani. read more

I received a pedicure from Cathy. Although I asked for the standard pedicure, it felt like I received the spa one! She really took her time and pampered my feet. My feet needed it too! Everyone in this location is very nice and works well together. This location is also pretty busy but they are good with managing clients with appointments and walk-ins. Highly recommend! read more

Duc did my nails today and I absolutely love them.. I cannot believe how busy that place is. Even after 7pm so many people walked in and he did not turn anyone away. I will definitely be back! read more

I have had my nails done for over 20 years and it's been a long time since I have seen the lack of integrity and pride in a tech's work. I had to correct her every step. First she cut one hand too short. Next she didn't remove all of the gel polish from previous. I asked her to get it all, she said impossible! Never have I been told that! It was a dark polish and I was putting on a lighter color. When the final color went on all my fears showed when my old color showed through in patches. I also asked what kind of acrylic was used because it did not match the old acrylic. She told me it was a clear gel acrylic. That is a lie. Gel acrylic COMES in gel form not powder form. I wanted to make sure MMA acrylic was not being put on. She refused to answer me. If your techs can't take pride in their work and they can't tell me the products being put on then I will not be returning. I am new to the area and evidently will be looking for a different salon where I don't have to babysit the techs work and I can sit back and relax! read more

I'm updating my rating due to Hanbury Nail's pure willingness to make me happy. I received a call right away after posting my last review about being unhappy with the polish job and more specifically, the massage I received by Singh. I scheduled the following day for a "redo" and had to cancel this appointment and for a 2nd one due to my crazy schedule. However, I will go back and try again with a different technician. Thank you for reaching out and wanting to make it right, it makes all the difference to me! read more

Hannah was my tech. She took a great deal of care and effort to make my nails look beautiful. She was courteous, kind and very helpful. This will be my spot going forward. read more

I visit this nail salon almost monthly, and have been coming here for over 3.5 years. They are consistently polite and courteous. The atmosphere is always relaxing and peaceful...never rushed (please note, I usually go during the morning hours, on weekdays). They do take appointments and walk-ins, but I usually just walk-in due to my schedule. I have yet to receive less than stellar service here, whether getting acrylics, shellac, or just a mani/pedi. I LOVE their spa pedicures! Other reviews have called them pricey, but just remember that you get what you pay for. I HIGHLY recommend this salon. read more

They recently have changed management and they have upgraded everything and it is more friendly and the service is quick and the outcome is very beautiful read more

The new owners are wonderful and very professional. I get so many compliments on my nails that several of my friends have started going here. The atmosphere is positive and the salon is very clean. A professional upscale make up artist complimented me recently on my eyebrows and said whoever does them, does a wonderful job! Hannah is the best and does everything with a spirit of excellence. read more

Pretty and very clean! The staff is very friendly, while being professional. They have a very wide range of nail polish, shellac, and gel colors. For a manicure and pedicure it was $35. For a gelish manicure and regular pedicure it was $55. The pedicure chairs had the great massage feature and Tonya did a great job. The only thing that I didn't love is that it took 1.5 hours for a mani/pedi, but that could be very relaxing when going with a friend. They really did take their time to make sure it was done well. I would absolutely recommend this place! read more

OMG. One of the worst fill ins I ever received. It always amazes me that when you see a new nail tech they never ask how you like your nails shaped and if you're happy with the way they are before they start . . My nails were not shaped evenly and had to tell nail tech to shape them better. She also had globs of acrylic they she did not file evenly. They were busy and rushed me through. And what is up with salons charging to file down you nail growth. Give me a break. read more

Absolutely the worst set of nails I have ever had, they were falling apart in less than 12 hours. The nail tech did not listen to my requests. I went back for a nail repair 2 days later and reported I was very unhappy with my nails, this complaint was dismissed. I will have to pay another salon to get them redone. I will not be returning. read more

I could not be anymore pleased with my experience today! Tracy is the best nail technician ever. And possibly the most kind hearted. She left Anthony Vince in Greenbrier and now has her own establishment and I could not recommend her enough! You are not a number and are an actual person here! You can't say that about a lot of nail places! read more