I'm personally a fan of the 3 minute drive away from the downtown craziness and glad we had a more layer back paced location. It's super easy to find and we loved everything about the hotel itself. The breakfast was made accessible and convenient. However, I almost considered giving this place a raging zero review because of a crowd of hockey families that booked the same week with us having their kids screaming and running up and down halls until 2 in the morning... it was DREADFUL... and those kids took over the whole breakfast area and stealing anyone's spots regardless if they've finished their meals or not. You couldn't even get up to throw away a napkin without getting your seat filled, regardless of cell phones or water flasks being placed next to your full plate of food We get it, they're kids... but the level of poor manners was unbelievable. We ended up speaking with Mark at the front desk after a few days, hoping that they [the hockey teams] would have left by then. Mark was literally our saving grace! He'd mentioned how he had already addressed the issue with the parents and even managed to book our room to be the furthest away in seclusion to prevent any more possible disruption. Mark is astounding and has by far been some of the best customer service I have ever received. He made us feel well respected and made sure our needs/requests were met to the best of his ability. He's dedicated to his job and of a loyal and honest nature. We were impressed with how patient he was and how he was able to manage such a rowdy crowd of kids/parents along with what I'm sure was a multitude of complaints regarding those said kids/parents. He has my respect and gratitude for his amazing attitude and diligence in handling an undoubtedly stressful situation. Thank you Mark for making our stay a great one! read more

Clean rooms with fridge and microwave. Next to a bus stop that will take you around town. There was cookies and coffee upon our arrival. Breakfast is nice, but they also had to go bags for sources that leave before 6am. read more

This is way overdue but definitely needs to be documented! I am a flight crew member and my crew and I stayed at this hotel for one of our Jackson Hole layovers. The rooms were beautiful and the breakfast was amazing (good tasting, fully stocked, adorable set up), but the best part about this hotel is its staff. Upon returning to the airport, I realized I had left my employee badge on the desk in my hotel room. I immediately called the hotel and the gentleman at the front desk answered my call, assured me that he would have the room checked immediately, and call me back. Moments later he was returning my call to inform me that my badge was retrieved and they had it at the front desk. Being unable to return to the hotel myself, I asked if I could send a taxi to pick it up and drop it off, if there was an airport shuttle that could bring it to the airport, etc. He asked when I needed the badge by and I told him that I needed it as soon as possible (in order to avoid delaying our flight due to not having the proper credentials). He responded, "Well I get off work in about 15 minutes. I can just drive it out to the airport for you." I was floored. Sure enough, about 35 minutes later, I had my badge in hand, all thanks to the kindness of this man. He went above and beyond his job duties and really displayed his true nature as a person. He is a great asset to this hotel and the hospitality industry!! Unfortunately, I don't know his name but I'm hoping the hotel can look up the info based on the following info: Date of stay was August 5-6, 2015. I believe he was working night audit shift as he was at the front desk while we were eating breakfast and had completed his shift shortly thereafter. read more

I have to say this Hampton Inn really changed my perception of the hotel chain. I really don't stay in Hampton Inns very often, but my fiance does for work so we decided to try this one to save some money on our recent trip to Jackson Hole. I was impressed the moment we walked in by the modern, yet rustic decor (I mean, you're in Jackson so you've gotta have antlers). I really liked the furniture in their common areas as it all looked very updated. After we checked in, the guy at the front desk offered us our choice of free snacks to take to our room (bottle water, buffalo jerky, granola bars, etc) which I thought was nice. Our room was spacious with nice finishes. The bed was large and comfy (pillows were a little on the small side). The view wasn't great as we faced the Albertsons. But the noise level between rooms wasn't an issue throughout our entire stay which is always good. This hotel is located right by the Rendevous Bistro which we heard has excellent food, and you're right by the Albertsons which is super convenient to have a grocery store nearby. It's not located in the heart of town, but not a far drive by any means. read more

The hotel staff have been the greatest. Hotel clean and well stocked. We are in town for a long weekend of hockey. Out 12-14 aged kids had 15 hours between games. Staff engaged with with our youth, and even helped them build a fort. Breakfast was fully stocked even with our team and a bus full from a school. When the youth we loud or disruptive staff we great at giving them kind reminders and even help keep them busy ( building a fort) . The fire pit out side was very inviting. The whole team including parents roasted marshmallows and enjoyed the time in the cold! See you next year! read more

My wife and I stayed here last night and will be here again this evening. This is our first time in Jackson Hole and were glad we started our vacation here. We came here before check in time yesterday and they were able to get us into our room early. The people at the front desk are wonderful. We asked about bear spray for hiking and they were happy to loan us a couple. We met Lee their maintenance manager yesterday and he is a walking encyclopedia of things to see and do and also the history of the area. He gave us a couple of maps and pointed out some great hikes we weren't aware of. He suggested using the free town bus to get around town with. Traffic is so bad and parking is at a premium so this was a great suggestion. This morning at breakfast he came by to see if there was anything we needed in our room and to chat about our upcoming day. He talked to everybody in the breakfast area. He's a gem that I hope management takes care of. He's a great ambassador for the Hampton and for the town. I would definitely recommend staying here. read more

Another likeable Hampton Inn. The location is fairly convenient. It is about a mile or two from downtown Jackson Hole, approximately 20-30 minutes away from Grand Teton National Park area and stones throw from Albertsons. The facility itself is clean, well maintained and decorated to the current festivities. Like many other Hampton Inn, the interior decors features the local story/culture/treasure. This one is of course the nature, the Grand Teton and the western (cowboy) culture. The staff seemed friendly, the ammenities are typical -(breakfast included) dining area, whirlpool etc. Though I am unsure they provide shuttle to the JH airport. The room was adequate and the bathroom looks new or newly fitted with brass fixtures. Overall, we would stay here again. read more

A huge thank you to the staff at this hotel for making our boondoggle of a trip so much easier. We were forced to put down in Jackson due to icing and had to wait day-by-day to check out. The staff here were not only friendly, but extremely accommodating to our "play by the ear" situation. They provided tentative checkouts if we were able to fly (we weren't for three days), provided detergent & toiletries (we had no luggage with us), and were just all around friendly which helped ease out frustration. I'd highly recommend this location to any person looking for a great Hampton Inn experience. This spot may be a a bit out of downtown, but I'd forgo those hotels to stay here after the experience with this staff. Thank y'all so very much! read more

Quite a hefty pricetag per night for a Hampton Inn, but the rooms are spacious and they have firepits outside that you can sit around in adirondack chairs, which was a nice way to pass time on a chilly night enjoying the fresh outdoor air. read more

This a very nice Hampton, in a beautiful part of the country. The only negative here is that the WiFi sucks. But this is a great vacation spot. read more

Great hotel for the price in Jackson. Liked the decor when i entered and the service was friendly. The furniture was modern and the smaller details seemed well thought out. They are near restaurants if one wants to walk to them. Breakfast was pretty good with everything you'd need. I didn't especially like the cheese and sausage bits mixed in the scrambled eggs but the bacon made up for that. read more

Our stay at the Hampton Inn was amazing! The staff were so helpful and friendly. We come every year for the Jackson Hole Hill Climb and I won't have to look for another hotel again, this is my new spot! read more

All went well until the hotel overbilled my card. Jennifer the assistant manager was rude. Lacked concerned and unwilling to make any effort to correct the manner. I even mentioned her rudeness. Her unprofessional immature "caddy nasty with a smile" attitude was blantently obvious. Such a shame. For this reason alone I would not recommend. read more

This place was awesome. The breakfast was fantastic! Everything was fresh and well laid out. The office room was fully stocked and helpful. The desk clerk and hostesses were cordial and I appreciated that they minded their own business. I really enjoyed this Hampton. I usually stay at a Hampton Inn, but not all are this nice. read more

Not bad. The hotel could use an update for sure. Plus it was super expensive. But all in all. Ok place to lay your head

Snotty, non-caring f*y* customer "service" attitude. Not a normal Hampton at all. Would not accommodate a late checkout on a slow Sunday. even though my Hilton Honors status entities me to it. Wifi sucks. Possible ejaculate stain on carpet. read more

Great and clean hotel. Hospitable staff. Decent breakfast. No complaints. The front desk employee, Cali, was extremely accommodating and we appreciate her help. Hampton Inn has been pretty consistent in their level of support for us. This is a slight distance away from the Main Street strip of Jackson, but it's also half the cost of the hotels that are closer to Main Street. So I'd say it evens out. read more

Our stay in this hotel was wonderful. Free wifi, free breakfast, great rooms. The staff was very accommodating too! Very knowledgeable about the area and they helped me fax a document. The business center was great as well as the hot tub. I would recommend this hotel to anyone! read more

I've stayed here several times and must say, this is a "10" in comparison to other Hampton Inns. Breakfast is always perfect and plentiful during their operating hours. Warm cookies served in the afternoon. Employees are very friendly and welcoming. Rooms are always tidy and clean. Really, don't think twice if you are considering staying here. They won't let you down. read more

To say this is a "nice" hotel is being very generous. It is sorely outdated, located behind an odd diner and in a non-walkable area of town. The walls are very thin and our room was a bit musty. I've stayed at many Hampton Inns all over the country for work and this is probably one of the most sad I have been to. The staff was very prompt to try and resolve some of our issues though. read more

Excellent Hampton. Friendly staff, beautiful town. Firepits with chairs to roast marshmallows. I even thought the breakfast was better than the typical Hampton. Pretty quiet even though it was pretty full. I would stay here again. read more

A new construction hotel. Nice room, with a gas fireplace. Nice touch. Lots of electric outlets for our 'stuff'. Very good bedding, tv, nice shower, quiet...best Hampton I have stayed in. Good work folks. I will return for sure. $229 per nite which is also the highest priced Hampton I have been in. They are new and do not have a dry cleaning/laundry arrangement set up yet with local agency. That needs attention soon...for my needs anyway. read more

No complaints, other than I thought it was kind of expensive for a Hampton Inn. Very nice hotel.

Very new and very nice Hampton Inn. Rooms have microwave oven, small refrigerator, 37 inch flat screen TV, safe for valuables,coffee maker, and multiple electrical outlets. The TV unlike many hotels I stay at, channel changer doesn't have a long delay when changing channels. Front desk staff were very helpful. I actually arrived prior to normal check-in time. My room wasn't cleaned yet so she switched me to one that was ready. I will definitely be back to this Hampton Inn. The location was very conveniant as there is a bus stop located at the curb and a supermarket shopping center across the street within walking distance. Outside they have a fire pit to sit at. I saw a few folks reading books or just hanging outside. I am planning to return with my wife. read more

Best place to stay in Jackson Hole- bar none! Clean, stylish rooms, AMAZING staff, great breakfast selections. Don't stay anywhere else!

We stayed in this hotel less than a week after it opened (some construction was still on-going). It is a beautiful hotel, with a friendly and helpful staff. I can't wait to return someday and enjoy the patio outside with the fire pits. Foolishly, I left my computer in the hotel room. In working with the staff and the manager they were very professional and took the time to ship the bag to my home. If you are in the Jackson, Wy I definitely recommend a stay at this Hampton Inn. read more

Nice place to stay: helpful staff and comfortable rooms. (Wi-Fi was a little slow though)

A very nice place for the prices they have. The location is really good - there is Albertsons and Kmart close to it, a couple nice restaurants near and is pretty quiet for such a big hotel. The front desk staff helped us a lot and from the very beginning made our stay even more pleasantly. The lack of an outdoor pool is the only drawback I could find, but they've got a nice fireplace outside, which makes the environment even more comfortably in the evening. Our room was very nice and comfortable. read more

I've stayed in Hampton Inns for many years and it is my favorite chain of hotels to stay in and this one was no different. Hampton Inns are usually single large multi-story structures but this one is a three-story building. Check-in was surprisingly fast. They didn't need to see my AAA card; didn't ask for my vehicle information and the computer stuff was quick. There were fresh-baked chocolate-chip cookies and a water dispenser with lemons in it opposite the front desk. We were on the second floor and used the elevator to bring our stuff up but used the stairs afterwards. They have complementary coffee and tea near the lobby area - coffee and hot water in heated containers and tea and hot cocoa packets with cups so that you can make your own. They also have coffee-makers, packets and cups in the room. The room room was clean, comfortable (we got two queens for four adults) and quiet. The appliances were fairly new. The aisle walking back and forth in the room was a bit narrow so there's a little bumping into each other but that's because there's a lot of stuff in the rooms. Hot water was fine. They have two stone structures near the entrance and they run coal fires there in the evenings. There are chairs around the structures so that you can toast marshmellows or just chat around the fire at night when it's cold. It's walking distance to a very large Albertsons (supermarket) and walking distance (or an easy drive) to Dominoes, Pizza Hut, a Mexican place and many shops. There's a gas station (Sinclair) within half-a-mile. So it's very convenient to services. As someone else mentioned, the WiFi performance isn't the strongest but it was good enough for using Google Maps, doing email and some work. If you're dependent on internet service for working remotely, I recommend a tethering option with 4G LTE on your iPhone or iPad. I haven't tried the free breakfast yet but I'm sure that it's the typically good Hampton Inn fare. read more

The hotel looks new and is kept very clean and the room looked the same. The continental breakfast was above average and had a larger variety of food than most places. They also always had free hot chocolate, coffee, and sometimes cookies available in the lobby. The only negatives were that there was never any ice in the ice machines and there were only two washers and two drivers in the hotel and there was usually a long line to use them. read more

I usually have a good impression about Hampton Inn. Every location that I've been too has never failed to disappoint me. staying here was a great experience. For 89$ a night, we had a beautiful room at a great location. There's a nice fire-pit outside that you can sit around and they have warm beverages all day in the lobby. The breakfast buffet next day was good too. They had everything from omelette, to eggs, breakfast potatoes, sausages (these weren't good), waffles with all the toppings you can think of, oatmeal with toppings, fresh fruit, yogurt, a variety of cereal, breakfast pastries, toast, and bagels. The staff was attentive and polite. I would totally recommend this to anyone who wants to visit Jackson, WY. One negative about this place- the wi-fi wasn't high speed and the service was interrupted pretty much every 20 minutes or so. read more

Expensive, but it's in Jackson Hole so that's to be expected. Pretty good size rooms, everything was clean, staff was fairly helpful. But at the same time noting is phenomenal about it, and given that it was nearly $300/night at the end of July, I'd expect more. read more

The breakfast was pretty good, the bedrooms were very modern and nice. Coffee and water offered for a good part of the day. Nice little campfire things out front. Overall not too much to complain about. The night time manager was kind of a jagaloon but I'm not sure I blame him. It's not within walking distance of much really so that's something to note. Visited in the summer so I'm not sure about how it is in the winter. read more

This Hampton Inn is clean and cozy. Our family of four had plenty of room in the 1 bedroom suite. Breakfast was hot and tasty. Staff was friendly and helpful. When our plans had to change due to some weather, the Hampton happily accommodated us. We were so grateful. read more

I was very impressed with the property and location. The warm friendly staff was accommodating and professional...A big plus for me was the property being located on the bike route. - will be back & would recommend! read more

The bench seat in my hotel room had feces on it. Literal human poo from some unknown person. My wife sat there multiple times to tie her shoes and ruined nearly $400 of clothing that we purchased specifically for this trip. When I complained, the supervisor (I think her name was Aly) promised a full refund and to move us rooms. 10 minutes later, she informs us that the General Manager, Kali A. Schott, refused to help us and that if we wanted any money back we would need to leave the hotel. They also refused to clean our ruined clothing, stating that we were welcome to use the self-serve laundry facility but would need to pay for it ourselves. While trying to take care of this, I missed out on a non-refundable $360 snowmobile rental. Kali Schott, the G.M. was not in the office that day, so we were given her number to call her. Dozens of calls later, she will still not answer and is clearly screening our calls. This horrible hotel left another guest's poop on their furniture, ruining my property, and refused to help. All I got out of this was major disrespect, ruined clothing, no place to stay, and missing out on an entire day of a very expensive and rare vacation. I will never return to a Hampton (or any Hilton property), and will do everything possible to ensure that others will not make the mistake of going here either. This staff is an absolute joke, and corporate would do well to fire them. read more

Fairly typical Hampton inn, but much more expensive. Rooms a little smaller than average, understaffed for the August rush in Jackson. Nice location. Usually I rate Hampton Inns highly, but sadly can not do it this time, because it did not satisfy the most important reason we stay in a hotel. We could not sleep. There was a sickening lemony smell that permeated the room and the walls and floors were thin enough to allow the sounds from above to be significant through most of the night. If I were going back to Jackson, I'd try another place. read more

When we check in they said with free fast wifi, but the truth is wifi is slow and constantly out of service!

I don't understand all the good reviews for this place!! We had a "friends and family" rate because I have a relative that worked there. Our reservation was made months in advance. Was signed by the manager, everything was taken care of, we thought. When we arrived we were hassled by the young women at the desk from the beginning. She was rude, completely refused to even try to resolve our problem, which was: my relative had changed jobs about one month prior to our arrival. There was NO cooperation for our predicament. Even the manager (the next morning) simply said there was nothing he could do for us. So the four of us had to pay OVER $400 for one night. And honestly, not because of how we were treated, but the place is in terrible need of renovations. Carpet was dirty, room not very clean, there was NOTHING about this "hotel" that was good. If I could give it a -10 I would. read more

We had a fabulous experience at the property - thank you so much! From the lovely welcome note from Allison, to all the front desk people, David the General Manager and the room attendants, our stay was first-rate! The facility is beautiful, extremely clean and wonderfully centrally-located! Fabulous cookies, great breakfast - it doesn't get better. I stay in hotels often, and this was one of the best rooms and hotels I've experienced! Thanks so much! read more