Our experience over several years has been inconsistent. Sometimes it's great, other times it's…read moresubpar. Lately we've experienced more of the latter and, as a result, will try a different provider next year. Eye exams have always been patient, thorough, and accurate. Last year, the Doctor became mildly irritated with my wife raising concerns about a box of problematic contacts affecting our daughter, as if the issue did not exist. We decided it may be a fluke and came back this year. This year, my son and I have had several problems with eyeglasses we ordered. I asked for Trivex and the best anti-reflective coat available, but we received polycarbonate, Cristal Rock AR on mine, and Cristal Easy Pro AR on my son's. However, my son's lenses have a blue hue in the reflection and Easy Pro should look green (see pic). Additionally, my invoice listed DuraVision Platinum, which would have a blue hue and green is clearly visible in the picture. We did not receive certificates of authenticity for Transitions or Crizal, which both companies say should've been included. It took just over 3 weeks to receive my glasses. Our insurance was blamed, but I would have gladly paid full price and filed a claim directly with them. Instead, no updates were provided and, once I inquired 10 days later, they ordered them after seemingly forgetting. I asked at that time to cancel my order, but they refused. Since receiving the incorrect lenses, I asked to have them replaced, but they again refused.

I had an eyeglass emergency while at work. This location was close to my office and had good…read moreratings. I took my broken glasses in to see if they could repair - even though I was not a client. Jenny was super kind and helpful and got me sorted out. This happened on a Friday lunch time. I was in and out in a few minutes. Great atmosphere - great service! Highly recommend!

Their products r always great produce is fresh and reasonable Clothing is great price and good…read morequality. Gas is always cheaper there to other stations

If you ever want to observe human behavior in its purest form, skip the zoo and head to Costco on a…read moreSaturday afternoon. The Buford location is where bulk groceries meet competitive cart driving and free samples become a full contact sport. Every Saturday I chauffeur my 75 year old mother to what she calls "running errands" and what I now recognize as her weekly social hour. She insists on arriving at peak crowd density, the exact moment when parking spots become mythical creatures and shoppers circle like vultures waiting for someone to load a 50 pack of paper towels into their trunk. Mom treats the place like a scenic walking tour. We visit every aisle. Not most. Not the important ones. All of them. I have learned more about industrial mayonnaise, kayak pricing, and seasonal patio heaters than any human should. Meanwhile I treat the sample stations like a carefully planned tasting menu. The staff is generous, the portions are respectable, and with the right timing and a strategic lap route you can revisit your favorites without raising suspicion. I am not saying I built a loop system around the frozen dumplings, but I am also not denying it. Mom, however, has become something of a celebrity. For reasons unknown she attracts a steady stream of senior gentlemen piloting motorized carts who deliver pickup lines that have not been road tested since 1958. "Hey there, young lady." "Need a ride?" "I come here for the deals and now I know why." She responds with polite disinterest while I perform defensive maneuvers worthy of a Secret Service agent, gently redirecting traffic away from my mother and back toward the rotisserie chickens. This week's victory was finding a solid jump starter for my truck battery. Nothing says successful Costco run like leaving with an item you actually intended to buy, along with emotional exhaustion and a faint smell of sample pizza. This store would earn five stars, but inventory roulette keeps it at four. They do not always have the advertised items, and the restocking attention does not seem as tight as the Duluth or Athens locations. Nothing crushes the spirit quite like planning your bulk buy strategy only to find an empty pallet and a lonely price tag. Still, Costco Buford is a magical place, part warehouse, part buffet, part retirement age speed dating arena. I will be back next Saturday at peak hours, pushing the cart, circling the dumplings, and guarding Mom from the Romeo squadron.

Twice we have been here for glasses, and twice them have been wonderful…read more Today I was able to get in and out, less than an hour. New glasses arrive in 10 days.

On 2 separate occasions I have stopped in to look at glasses. Both times no one spoke to me. No,…read moreI'll be right with you. No, May I help you? No, nothing! First visit was a Saturday, they were a little busy so I gave them the benefit of doubt. But today a Monday, once again, I looked around at glasses for estimated 15mins with maybe 2 other people in the store. So when once again I was not spoken to I just left. Guess they don't need the business. I am in the customer care business and I speak to every single guest that walks into our salon. It TRULY takes 2 seconds to acknowledge people. Do better America's Best....

Bad experience, we went for a free quote and they charged our insurance company…read more Sabrina was very unprofessional. We will not be returning ever.

WORST EXPERIENCE EVER!!!…read more I am absolutely furious with the treatment my daughter received from Dr. Jang and the front office staff at Pearle Vision. What was supposed to be a routine eye exam turned into an ongoing nightmare that stretched across five separate trips, 3 incorrect prescriptions, and 3 separate orders of contacts needing to be purchased due to THEIR error, negligence, gross incompetence and a complete disregard for patient input. Despite my daughter clearly stating that her previous prescription worked well, Dr. Jang dismissed her concerns outright and insisted on a new prescription -- one that ended up being identical for both eyes, which has never been the case before. She was argumentative, condescending, and refused to even let my daughter try her previous prescription again for comparison. This wasn't a one-time mistake -- it happened FOUR different times, with no accountability or effort to truly listen. The incorrect prescriptions worsened her vision, caused eye strain, double vision, and made her cross-eyed while driving -- a terrifying and dangerous experience. Not only was her day-to-day life disrupted, but she was also left unable to function normally while waiting for each correction attempt to be made. She had to endure blurry vision, black spots, and the added discomfort of contacts that made everything worse. To make matters worse, the strain from all of this triggered severe migraines, which were especially dangerous and debilitating due to a concussion she suffered last November. The careless negligence of Dr. Jang and the unwarranted dismissive rudeness of the front office staff showed throughout this ordeal put my daughter's health and safety at serious risk. We have been loyal customers of Pearle Vision for years -- spending thousands of dollars and even bringing all of our children here. But this experience has completely shattered our trust. We expected professional, compassionate care, and instead got negligence and arrogance. Absolutely unacceptable, horrendous customer service and victim blaming. If you value your vision, TIME, and hard-earned MONEY, do yourself a favor and STAY AWAY FROM THIS PLACE. If it were possible to leave NEGATIVE stars; I'd give them -3 out of 5 stars, and that's me being generous.

Everyone at Milan was very friendly, professional, and thorough. Probably one of the best medical…read moreexperiences I have had in recent years. If I have need of their services again, I will not hesitate to make an appointment.

Absolutely terrible quality of care. Avoid at all costs! Follow up care (to remove cyst caused by…read moreptosis surgery) is zero unless you pay out of pocket even though I contacted the office within the follow up time frame, they had the audacity to flat out deny it was caused by ptosis repair surgery after I said I wouldn't pay $665 out of pocket to remove a tiny cyst on my right eyelid. It was the surgeon that admitted it was a cyst caused at incision site of the ptosis repair. Because the surgeon wasn't available within the time frame of the 90-day post-op period, I have to pay out of pocket (because they don't take my new insurance either but shouldn't matter as I contacted them within the 90-day timeline). Feel free to message me to get full details. What a scam!

My first time getting an eye exam at a LensCrafters. I made an appt over the phone a couple weeks…read morein advance. When I arrived for my appointment, I checked in and waited. Then was called up about 5 min later and was told that my insurance doesn't cover my eye exam until next month. Why was this information not relayed to me prior to my appointment?! I wasted time coming in just to leave and come back next month. Fast forward to next month, I got a voicemail reminding me of my rescheduled appointment and was informed I will have a $10 copay. The exam itself went smoothly this time until I came out of my exam and was told I owed ~$149. Evidently, this practice requires retinal scans (+$49) for all eye exams. This requirement and fee was not disclosed to me prior to my appointment or during the appointment. Additionally, I was charged for contact lens fitting of $85 - both of which are not covered by insurance. Returned for a contact lens fitting. My appt was at 12pm. I arrived 11:57am and wasn't brought into a room until 12:23pm. No one came to update me on the long wait. Although this place can be convenient with all the technology for scans and such, the lack of communication is frustrating and the fact that I can't come here for a routine eye exam (that's covered by insurance) without paying at minimum an additional $49 for the retinal scan is ridiculous. Offer the free (insurance covered) alternative of dilating and evaluating,

The Vietnamese asian lady working at LensCrafters is just rude and dismissive, not to mention lack…read moreof knowledge on frames.. all other ladies are very polite, nice and pleasant to deal with. If the Asian lady approaches you for help, try to get other ladies to help.

This is the worst vision works location I have ever been too. I have been using vision works for 5+…read moreyears and have not had an experience like this. I decided to use this location because they are open later. I waited over an hour for my appointment, the doctor rushed and didn't really talk to me which was weird. He didn't do the things that normally would happen when you see the doctor. I picked up my glasses and my prescription is wrong. I told the lady who gave them and she insisted I give them a chance. I have been wearing them since and they are wrong. I called the Gainesville location ( my favorite) and they told me my measurements were the same from last year ( BECAUSE THEY DIDNT DO THEM) both from the Dr and the front. Never go here unless you want the wrong prescription

This is the first bad review I've ever left. I ordered contacts a month ago. The first person that…read moreordered them didn't order them correctly. I spent hours total on the customer service line over multiple sessions just to be told that they needed to reorder them (after waiting the full allotted time for them to arrive). Naturally it didn't come the second time they ordered them, after I waited the full time again. Wasted literally a month of my time and I didn't even get my stuff. Only positive is they gave me a refund without arguing with me.

These guys are great-CON MEN! They should be used car salesmen. First of all, you don't even see a…read moredoctor for the actual lenses. It's a virtual doctor, with a remote controlled lense machine. I called them before travelling almost an hour and got a price of $139 for progressives, BOGO. I know that they charge extra for things like the blue light filter, polycarbonate lenses and so on. All total, with the extras I wanted, I was expecting up to $375, according to the prices on the phone. Well, things did not go as planned. Prices on frames are not marked and was told to just pick out 2 frames. Then when it came time to crunch numbers they tried giving me a price of over $700. When I said that would not work, they tried to " discount" it to $544, saying one of the frames was $200. I went out and discussed with my husband, came back and begrudgingly said that we would take latest deal they offered. So, as the guy is punching in all the "final" numbers, the price increased back to over $900. They talk so fast that they actually forgot what the offer was!! PLEASE DON'T GO HERE! I paid $79 for my prescription, walked out and went to Walmart, and paid $200 to get what I wanted. I saw the same frames that I saw at Stanton Opticians. They are a rip off con game. Do not go here if you value your pocketbook. UPDATE: I see that my post was replied to. I didn't have a complicated prescription- it was only +1.50 (right eye-O.D.) and +1.25 (left eye-O.S.) for reading with an ADD value of +1.50. It's not a complicated prescription and could actually just keep using readers. I just wanted bifocals so that I don't have to keep looking for my readers or removing them when navigating driving apps. Awfully convenient that they do not give the PD values as mono values- as most online retailers require. I will be calling to get mine on Monday! I have gone to the online stores- and put on ALL the EXTRAS (including photochromatic lenses) I wanted, and they still come out to around $100. There is no excuse for the dramatic difference in price from the prices for the extras I was told on the phone nor the changing prices back and forth. It is shady salesmanship and would love to see a news channel come and do an undercover investigation for the fast talking cheating swindlers that work there.

From the owner: Stanton Optical is among the nation's fastest growing, full-service optical retail centers with a…read moremission of making eye care easy and accessible when you need it most. Stanton Optical's onsite labs offer same day service and buy online pick up in-store. Eye exams are always available via same-day appointments and walk-ins or go online for a quick vision test to update your prescription. With friendly and knowledgeable customer service and over 1,000 frames to choose from, Stanton Optical is the one-stop shop for all your eye care needs. To schedule an appointment, visit our website or call 1-800-STANTON today!

8/13/25 I visited location inquiring about services. Although the atmosphere in office was…read morepleasant, the receptionist was not inviting. No smile seemed very annoyed and was short with answers. You lost a potential customer. Do better.

Thought I really liked this place, but when my lens delaminated from the frames after 14 months,…read morethey were very smug and took zero responsibility. They did not even offer to resolve the defect. All they said was there is nothing they or anyone can do.... Their solution was simply get a new eye exam, new lens and expensive frames.buy more from me! Very very disappointed in their treatment of a customer that continued to support their business. They are not a partner, only in it for the money.

This Vision Center is clean and welcoming, with friendly and helpful staff! So many frames to…read morechoose from!

I liked going here better than the large chains, the people are really friendly and the Dr. was…read moregreat. My previous Opthalmologist struggled to get my prescriptions right with all the eye surgeries I have had; not these doctors I see great. The Optician takes all the time necessary to make sure your satisfied with your eyewear. Very knowledgeable about lens technology and proper frame fit. They even allow you to bring in a past eyeglass frame to put your new lenses in for a second pair. Nice prices and tthey take my insurance too. I definitely will go back.