Our experience over several years has been inconsistent. Sometimes it's great, other times it's…read moresubpar. Lately we've experienced more of the latter and, as a result, will try a different provider next year. Eye exams have always been patient, thorough, and accurate. Last year, the Doctor became mildly irritated with my wife raising concerns about a box of problematic contacts affecting our daughter, as if the issue did not exist. We decided it may be a fluke and came back this year. This year, my son and I have had several problems with eyeglasses we ordered. I asked for Trivex and the best anti-reflective coat available, but we received polycarbonate, Cristal Rock AR on mine, and Cristal Easy Pro AR on my son's. However, my son's lenses have a blue hue in the reflection and Easy Pro should look green (see pic). Additionally, my invoice listed DuraVision Platinum, which would have a blue hue and green is clearly visible in the picture. We did not receive certificates of authenticity for Transitions or Crizal, which both companies say should've been included. It took just over 3 weeks to receive my glasses. Our insurance was blamed, but I would have gladly paid full price and filed a claim directly with them. Instead, no updates were provided and, once I inquired 10 days later, they ordered them after seemingly forgetting. I asked at that time to cancel my order, but they refused. Since receiving the incorrect lenses, I asked to have them replaced, but they again refused.

I had an eyeglass emergency while at work. This location was close to my office and had good…read moreratings. I took my broken glasses in to see if they could repair - even though I was not a client. Jenny was super kind and helpful and got me sorted out. This happened on a Friday lunch time. I was in and out in a few minutes. Great atmosphere - great service! Highly recommend!

Their products r always great produce is fresh and reasonable Clothing is great price and good…read morequality. Gas is always cheaper there to other stations

Changed my initial review due to another associate I worked with when I purchased & picked up my…read morefinal glasses. She actually was the same woman who passed me to the rude guy. She ended up being so nice & VERY patient. She was honest about how the frames fit my face & waited for a while until I FINALLY decided to purchase a 3rd pair- NAVY GUCCI & I LOOOOVE them. My only for REAL issue at the Buford Costco Vision Center is there are no chairs or benches for folks to sit. The wait can be 30++ depending on how busy they are. They need a small area for thise who need a chair. Leaning on carts is not fun! They redeemed themselves & I HOPE that other guy had a chat with the manager I told.

Great exam for my daughter. The doctor took really good care of her and was gentle w it her being…read morevery shy.

On 2 separate occasions I have stopped in to look at glasses. Both times no one spoke to me. No,…read moreI'll be right with you. No, May I help you? No, nothing! First visit was a Saturday, they were a little busy so I gave them the benefit of doubt. But today a Monday, once again, I looked around at glasses for estimated 15mins with maybe 2 other people in the store. So when once again I was not spoken to I just left. Guess they don't need the business. I am in the customer care business and I speak to every single guest that walks into our salon. It TRULY takes 2 seconds to acknowledge people. Do better America's Best....

Exam: It was one of the best exams I've ever received! Dr. Dasani is awesome, very thorough and…read morepatient! She answered my questions with such kindness! Thank you Dr. Dosani! Now for the glasses: That portion of the visit left a LOT to be desired! The oversell tactics were crazy! Like literally, add this, buy that....and what is with this random $16-$18 lab fee! I'm purchasing glasses, of course there's lab involvement.....why is there an EXTRA lab fee on top of all of the other fees??? I've not seen this charged anywhere else!

Having worn glasses for more than 50 years, I know whether or not I can see through new lenses. It…read moretook Pearle three (3) remakes, and still the lenses were useless. When I asked for a refund they denied, but I was successful with my credit card company and got all my money back. I'll never go back to Pearle.

I was tested for glaucoma and SLT surgery. Dr Ndukwe and all of the staff are amazing. Everyone…read moregave thorough explanations. Everyone was patient and kind. Keep up the outstanding work.

I recommend Milan Eye Center without reservation. I was referred to them by Bethel Eye Care for…read morecataract surgery. The staff and the doctor are kind and patient and answer any and all questions.

My first time getting an eye exam at a LensCrafters. I made an appt over the phone a couple weeks…read morein advance. When I arrived for my appointment, I checked in and waited. Then was called up about 5 min later and was told that my insurance doesn't cover my eye exam until next month. Why was this information not relayed to me prior to my appointment?! I wasted time coming in just to leave and come back next month. Fast forward to next month, I got a voicemail reminding me of my rescheduled appointment and was informed I will have a $10 copay. The exam itself went smoothly this time until I came out of my exam and was told I owed ~$149. Evidently, this practice requires retinal scans (+$49) for all eye exams. This requirement and fee was not disclosed to me prior to my appointment or during the appointment. Additionally, I was charged for contact lens fitting of $85 - both of which are not covered by insurance. Returned for a contact lens fitting. My appt was at 12pm. I arrived 11:57am and wasn't brought into a room until 12:23pm. No one came to update me on the long wait. Although this place can be convenient with all the technology for scans and such, the lack of communication is frustrating and the fact that I can't come here for a routine eye exam (that's covered by insurance) without paying at minimum an additional $49 for the retinal scan is ridiculous. Offer the free (insurance covered) alternative of dilating and evaluating,

I have been a patient of Dr. Amy Vo for several years, and she is exceptional. Even with my…read morebackground in Biomedical Engineering, I am consistently impressed by her expertise. She has an incredible ability to adapt her explanations to any level. She can break down complex issues into simple terms, or dive deep into the advanced science of age-related eye changes and symptoms. Dr. Vo never rushes and spends a great deal of time ensuring I fully understand the cause and effect of my eye health. I highly recommend her to anyone looking for a brilliant, thorough, and patient optometrist.

This is the worst vision works location I have ever been too. I have been using vision works for 5+…read moreyears and have not had an experience like this. I decided to use this location because they are open later. I waited over an hour for my appointment, the doctor rushed and didn't really talk to me which was weird. He didn't do the things that normally would happen when you see the doctor. I picked up my glasses and my prescription is wrong. I told the lady who gave them and she insisted I give them a chance. I have been wearing them since and they are wrong. I called the Gainesville location ( my favorite) and they told me my measurements were the same from last year ( BECAUSE THEY DIDNT DO THEM) both from the Dr and the front. Never go here unless you want the wrong prescription

Came back to pick up glasses...yet less packed still a wait. Always takes forever...2 for 2read more

These guys are great-CON MEN! They should be used car salesmen. First of all, you don't even see a…read moredoctor for the actual lenses. It's a virtual doctor, with a remote controlled lense machine. I called them before travelling almost an hour and got a price of $139 for progressives, BOGO. I know that they charge extra for things like the blue light filter, polycarbonate lenses and so on. All total, with the extras I wanted, I was expecting up to $375, according to the prices on the phone. Well, things did not go as planned. Prices on frames are not marked and was told to just pick out 2 frames. Then when it came time to crunch numbers they tried giving me a price of over $700. When I said that would not work, they tried to " discount" it to $544, saying one of the frames was $200. I went out and discussed with my husband, came back and begrudgingly said that we would take latest deal they offered. So, as the guy is punching in all the "final" numbers, the price increased back to over $900. They talk so fast that they actually forgot what the offer was!! PLEASE DON'T GO HERE! I paid $79 for my prescription, walked out and went to Walmart, and paid $200 to get what I wanted. I saw the same frames that I saw at Stanton Opticians. They are a rip off con game. Do not go here if you value your pocketbook. UPDATE: I see that my post was replied to. I didn't have a complicated prescription- it was only +1.50 (right eye-O.D.) and +1.25 (left eye-O.S.) for reading with an ADD value of +1.50. It's not a complicated prescription and could actually just keep using readers. I just wanted bifocals so that I don't have to keep looking for my readers or removing them when navigating driving apps. Awfully convenient that they do not give the PD values as mono values- as most online retailers require. I will be calling to get mine on Monday! I have gone to the online stores- and put on ALL the EXTRAS (including photochromatic lenses) I wanted, and they still come out to around $100. There is no excuse for the dramatic difference in price from the prices for the extras I was told on the phone nor the changing prices back and forth. It is shady salesmanship and would love to see a news channel come and do an undercover investigation for the fast talking cheating swindlers that work there.

From the owner: Stanton Optical is among the nation's fastest growing, full-service optical retail centers with a…read moremission of making eye care easy and accessible when you need it most. Stanton Optical's onsite labs offer same day service and buy online pick up in-store. Eye exams are always available via same-day appointments and walk-ins or go online for a quick vision test to update your prescription. With friendly and knowledgeable customer service and over 1,000 frames to choose from, Stanton Optical is the one-stop shop for all your eye care needs. To schedule an appointment, visit our website or call 1-800-STANTON today!

8/13/25 I visited location inquiring about services. Although the atmosphere in office was…read morepleasant, the receptionist was not inviting. No smile seemed very annoyed and was short with answers. You lost a potential customer. Do better.

Thought I really liked this place, but when my lens delaminated from the frames after 14 months,…read morethey were very smug and took zero responsibility. They did not even offer to resolve the defect. All they said was there is nothing they or anyone can do.... Their solution was simply get a new eye exam, new lens and expensive frames.buy more from me! Very very disappointed in their treatment of a customer that continued to support their business. They are not a partner, only in it for the money.

This Vision Center is clean and welcoming, with friendly and helpful staff! So many frames to…read morechoose from!

I liked going here better than the large chains, the people are really friendly and the Dr. was…read moregreat. My previous Opthalmologist struggled to get my prescriptions right with all the eye surgeries I have had; not these doctors I see great. The Optician takes all the time necessary to make sure your satisfied with your eyewear. Very knowledgeable about lens technology and proper frame fit. They even allow you to bring in a past eyeglass frame to put your new lenses in for a second pair. Nice prices and tthey take my insurance too. I definitely will go back.