very nice service on pharmacy People very friendly. You don't need to wait…read more I will recommend every one CVS on Dixwell Ave. Hamden CT

This is an excellent CVS. The pharmacy is efficient and fast. The workers are working so hard to…read moreserve customers in the pharmacy. The Minute Clinic health center inside the CVS is also really good. Always an easy to make appointment with no wait time. No problems at all.

this store has everything I need. I've purchased geriatric supplies for my elderly relatives. You…read morecan find every kind of candy that are hard to find in other places as well as handmade candies from local small business companies. I get my 1000 piece White Mountain puzzles there regularly which they keep in stock. I am able to to purchase my husband his favorite brand of DADS root beer, which is an older, hard to find elsewhere, but not here. I could purchase baby gifts, jewelry, outerwear, and holiday gifts. Basically this place has everything I need. The outstanding help every time I go there comes from Debbie behind the counter who is friendly knowledgeable, and always there to help. I highly recommend Apex for all your one stop shopping needs.

This place is a gem! The staff is friendly and helpful, and the store is tidy and clean. I had such…read morehorrible experiences at a large chain pharmacy, and a friend recommended I make the switch. I'm so glad I did!!! Keep up the good work, team!

My grandmother has been using this pharmacy for the past 30 years and always comes back with the…read morekindest words to say about the staff and service. Today we needed an emergency prescription put in, I came down to find out their internet has been out for 4 days! They went above and beyond in getting everything Nan needed ASAP despite having no internet. So many thanks North Haven Pharm!!!!

Outstanding and personalized service; had a question and the owner called me back immediately and…read moreidentified himself via his first name; went way above and beyond to assure I was satisfied. The big chains just can't or won't go there; highly recommend this business!

Photoshop lady staff was unwelcomong for questions, no / poor customer service.Hope she gets a…read morehappy Labor day!

Not even a star!! I was dropping off my fedex return yesterday and was told that it is too big…read more It's 48 1/4" by 10" by 10". While Walgreens Seymour location has accepted this same package before. Never going to THIS location again!

DO NOT WAIST YOUR TIME** Medicine is never ready to be picked up. I had to come back twice (24h…read moreapart) for a medicine "to be filled up" just to ask me to come back again because it wasn't ready. not doing this again. Do yourself a favor and just change to the CVS next door. Your welcome in advanced.

my husband here basically everyday. He is always greeted with a smile and the service is great…read more It's part of his daily routine he needs that red-bull to start his day and to make sure Scorpion Transportation is provide the best service for his clients.

nick was the most generous and knowledgeable at the photo center. i needed to print a poster for a…read moreproject and nick walked me through the whole process with patience and kindness. thanks to nick i now know how to order prints from my phone as well. thank you again for a seamless process and all your help!

The pharmacy is a dumpster fire; on numerous occasions, I've called in a refill and been told by…read morethe IVR that my prescription will be ready on a certain date and time. From experience, I know to add one day to whatever date I'm told my script will be ready. Last week, I drove over to this place, as usual, I waited on a long socially distanced line. Upon reaching the counter and asking for my scripts, I was informed they were not ready. When I let Cassidy (?) know that the IVR system informed me that my they would be ready, she told me my meds would not be ready for two more days. "Well, why then did your system inform me they would be ready for pick up yesterday?" Then Cassidy impolitely informed me that... "I understand your frustration." That's all I needed to hear; I hate that BS, canned customer service phrase. This pharmacy is perpetually understaffed with low energy "snowflakes." I'm in the process of switching to CVS-a longer drive but I need a pharmacy staffed with experienced, hard working people.

Bad customer service. First time going to this CVS. My doctor called me to let me know that they…read moreplaced an order for my medication for 3 months since it's what my new insurance requires. The lady handed me my medication and gave me a total to pay, I told her I have an insurance card and she told me that if I wanted to use my insurance, that I would have to step aside so she can take care of the other customers or I can just pay... I said, "Wait... you want me to pay out of pocket when I have insurance"..... she then turned to the doctor and asked if I would get reimbursed if I paid with my money... I just didn't understand her logic.. this doesn't make sense! The doctor then said he would take care of it, only to place my medication to the side, and I waited. Another lady came over and asked what I was waiting for, and I told her that im here to pick up my medication and I wanted to add my insurance into the system... she grabbed the bag and gave me a total right away. I said again, "I want to use my insurance!" She replied and kept urging me to come over and look at her screen as it doesn't say for 3 month, so they won't enter my insurance. I waited on the side again, so upset, annoyed, and embarrassed. I have NEVER been treated like this before. I ended up leaving without my medication. How can CVS Pharmacy treat people like they are so beneath them that would make people walk away. I really needed my medication and called my doctors office crying hysterically. The lady who told me to pay without insurance or wait on the side told people she was only there to help since she works the front and should be ashamed. Would you want someone telling your mother or daughter to pay for their medication and not insurance since they don't have time! No customer service! I really need my medication, and it hurts knowing other people who need their medicine might be walking away, too.

I love this new CVS! The store is clean and is always stocked with so many items. Very spacious…read morewith high ceiling. The pharmacy is great, and getting my flu shot and COVID shots here were so easy. Worth going here than the other CVS on upper Dixwell.

This store is in a superb location. It is easily accessible and very convenient. The shelves are…read moreonly semi stocked and the employees are friendly, but not very knowledgeable. There is plenty of parking available. With the right management, this store could come back to its former glory. Considering its proximity to downtown New Haven, it is a gem waiting to be rejuvenated with the proper, prompt attention.

The customer service at this place is abysmal. I had two very negative experiences in just the past…read moreweek that lead me to write this review. Last weekend, there was a long line and the older woman cashier called for a manager and more cashiers at least three times. I saw multiple workers standing 20 feet away and they did nothing until the line of 8 people stared at them. Then yesterday, one of the younger cashiers yelled at someone on the phone and slammed the phone down. She then proceeded to swear up a storm and was throwing my things into the bag. She even hit my hand. This place has absolutely horrible workers.

I frequently find myself at different pharmacies, not for medical necessity but beauty aids, sales,…read moreand during Covid it was one of the no judgement places I could go. That being said I consider myself a pretty good judge of pharmacy offerings. I have been to this location a couple times. I love this new CVS on lower Dixwell Ave!! It's spacious with great quality products. There is a good variety of healthy snack foods, fun seasonal items, and an impressive health and beauty section. If my husband wasn't waiting in the car I would definitely have stayed longer. It is a lovely addition to our area. You should check it out!

Useless CVS. Their tooth brushes are sold out and deodorant empty. Adult clerks take calls in the…read moreisles. Sold out all! Review: 1

This location has gone from terribly bad to unbelievably horrible! It took over a wk to get refill…read moredone. I had tried to transfer rx fr another pharmacy to no avail. After a wk., finally got someone to pick up the phone. Pharmacy mngr. Kim said she would call me bk. I kept calling every hr as she didn't do what she said she was going to do. Finally got through to a female with the I.Q. of a banana who tried to give me attitude @ how busy they are blah blah blah. I gave it right bk. Kim then picks up calls me a child for getting angry and claims she called me TWICE! I checked call log on phone and there is no record of incoming call from CVS! I asked if the rx was ready. She said it would be ready in 30 mins. I said TY goodbye. Their issues are theirs. If they r incapable of performing their jobs in a timely manner, I hear Amazon is hiring. But you'd have to be able to read and write so maybe that wouldn't be an option. These r horrible ppl who deserve every lousy review they get! I'm 70 yrs old and ANYBODY having this much of an issue with a pharmacy would hv the same reaction...as evidenced by the reviews!