If you're looking to spend thousands of dollars to make a make a minor problem much worse Britannia (also Cal Britannia, also Halpin Construction) is the company for you!
Britannia, Inc.
Tom Halpin
255 S. Maple Avenue
South San Francisco, California
(650)742-6490
My insurance company, Amica, referred me to Britannia / Cal Pacific in 2017 to fix a leak from the apartment above mine that had damaged my ceiling. They did an okay job, so when a door in some bedroom started leaking in the fall of 2017 I contacted Tom Halpin and asked if he'd be able to fix it.
Tom accepted the job, explained they'd need to do some reframing / structural repairs around the door, and quoted a price of $3,669.72. It was more expensive than I had hoped but I agreed. The doors were not being replaced, I just needed to stop the leaking.
While they were there I asked them to take a look at my fire escape door as well (it was sticking).
When the bill arrived, it listed $8,441.37 for the bedroom door repair and $1,612.60 for the fire escape (so a total of $10,053.97).
I was pregnant, sick of the leak and the open construction site in my apartment and foolishly paid them.
Fast forward to this January. It rains. The doors start leaking much more severely than before they were repaired.
I emailed Tom on January 7th. He sent someone by to take a look at the door, and emailed back February 13th that they might be able to add some weather stripping. I explained that the problem seemed more serious; the floor was swollen with water and the baseboard was rotting. I put down a shower curtain and a bunch of plastic containers which needed to be emptied frequently whenever it rained.
I emailed and called Tom and his office multiple times between February and now and never heard back. One of Tom's workers (John, who was very nice, but sadly not great at fixing doors), came over several times and tried to fix the leak without success. John emailed back a final time on May 21st. He said they would not be able to help any further and suggested I contact Anderson or Pella and replace the door.
No apology, no refund, and no response from Tom since mid-February.
I now have a one year old baby, a one-and-a-half year old leak, and am out $10,053.97. read more