I took my wife here for a couples massage for her birthday. She has been to many spas before, so…read moreshe had a good sense of what to expect. The front office staff were very friendly and welcoming, which we appreciated. However, the actual massage experience was somewhat underwhelming for both of us. In fact, certain areas felt more aggravated afterward rather than relaxed. My wife also mentioned that at most spas, there's usually a space to sit and unwind after your session, but here we felt like we had to remain in the lobby just to drink water, which took away from the overall experience. During my massage, something was placed over my eyes that I initially thought was a towel, but later found it was I believe was the cover of the head rest. My wife did not have anything placed over her eyes, so the experience seemed inconsistent. I did leave a tip, but overall, we're unsure if we would return. Seemed a bit overpriced for what we received

1 Star - Dangerous Negligence & Lack of Care My Background:…read moreI'm an internationally recognized spa industry trainer/consultant who trains spa owners worldwide. Former spa owner (15 years), published author of "Customer Service Is Not Rocket Science," and luxury travel specialist evaluating spas globally for high-end retreat guests. I literally train the industry on exceptional spa service. In all my years visiting/training spas worldwide, I have NEVER experienced this level of negligence or injury. What Happened: During my massage, I experienced a significant injury when the therapist inappropriately pulled my neck in an improper range of motion. Pain was immediate and severe. Most Alarming: Left Alone While Injured I was left on the table briefly paralyzed and unable to move. I stated this TWICE--that I could not move and was in severe pain. The owner never came to check on me. The therapist kept insisting I get ready for my next service. I struggled alone to get up, get dressed, and walk out in excruciating pain. When I reached the lobby barely able to move, the owner sat with arms crossed, showing no concern. She didn't introduce herself, didn't stand to address me, and treated the situation with complete indifference. Blame-Shifting Instead of Accountability Both therapist and owner repeatedly implied the injury was my fault--a pre-existing condition--despite: Never experienced this injury before Felt the exact moment of improper technique Intake paperwork noted no prior neck injuries This was clearly negligence, not pre-existing Complete Lack of Accountability After Injury: No accountability - Owner treated me like I was taking advantage, not as an injured paying customer Broken promises - Agreements to issue refund check were never honored No empathy - I incurred $500+ in medical expenses (doctor visits, co-pays, treatments, travel), owner showed zero concern Refund mishandling - After agreeing to issue check (my card was cancelled due to fraud alert from unknown charge from this spa), owner issued refund to cancelled card anyway without informing me Boundary violations - After requesting all communication via mail, owner disregarded this professional boundary Industry Expert Perspective: This Is Dangerous As someone who trains spa owners worldwide on safety protocols and duty of care: this establishment presents a serious safety risk. In my training programs, I teach what to do when clients are injured: Immediately check on them Offer assistance Show concern and empathy Take full responsibility Follow up to ensure wellbeing This spa did NONE of these things appropriately or timely. Instead, they left me alone, showed indifference, and blamed me for their employee's negligence. This spa would never qualify for my curated collective and represents everything I teach spa owners NOT to do. Awards Don't Equal Quality Service This spa has been voted "Best Day Spa in Pooler" multiple times, yet other reviews cite consistent customer service failures. As someone who trains spa owners on truly award-winning service: awards mean nothing without the fundamentals--safety, accountability, communication, and genuine care. Real excellence is how you treat people when something goes wrong. The One Bright Spot The only person who demonstrated professionalism and genuine customer service was front desk staff member Becky. She kept her word, followed through, and treated me with respect. She's the only reason this isn't zero stars. Bottom Line I attempted to resolve this privately with integrity. I'm a woman of faith who prayed about this situation and hoped to resolve it as fellow believers and businesswomen (I'd even patronized the owner's faith-based coffee shop). Unfortunately, I've been consistently disregarded, invalidated, and treated as an afterthought. I cannot recommend this spa. If something goes wrong--and based on other reviews, this isn't isolated--you'll be on your own. As someone who visits spas worldwide and trains the industry on excellence, there are far better options that value clients, prioritize safety, and understand basic customer service. As someone who has trained countless spa professionals worldwide and created industry standards: this is not just poor service--it's a dangerous failure of the most basic duty of care. Please be cautious if you choose to visit this establishment.

Whether dry skin, itches or more serious things like scarring, reconstruction, psoriasis, eye lifts…read moreor skin cancer, this practice is supreme. Led by a renowned doctor this medical practice is sought out for a reason: they're the best in the entire area. Office is efficient and keeps it all running like a fine clock. I'm cancer free now, and can attest to the care.

This dermatologist has awful post-care procedures and the customer support staff are terrible. The…read moreoffice staff sent my wife, who doesn't speak English well, straight to voicemail after she asked a question about how to get her skin cream. The manager lied to me on the phone after making up some half-cooked excuse and then hung up on me. If I was treating her poorly that would be one thing, but I was respectful and just asked questions on how to get the cream since I have zero clue. Despite my pleasantness, it sounded like everyone in the office eats too many bear claws that inflame their poor attitudes. Frankly, I wouldn't go back here even if you paid me to. I will be filing complaints with GCHB and BBB.

Lousy misrepresentation of botox/filler spa. I wouldn't even give it 1 star. Business owner…read moredisplays unethical business practices. I didn't accept my results for both aesthetics above & wanted a refund & all she told me was "don't come back!" Kelly the RN who does the injections......thumbs down on her skill level even though she bragged about how good she is. My face had no change at all from when I 1st walked in vs the week post.....NO CHANGE!! And still no welcome results to this day! So disappointing after paying $1230. No headache with botox that I always had in the past, no freezing of facial features, no disappearance of small lines let alone large indentations of lines. BIG RIPOFF; DO NOT GO HERE unless you want to give your money away!!

My husband is the one that goes here, he gets Botox with Kelly, who is such a calm and sweet…read moreperson. She has amazing bed side manner, amazing! The injections aren't painful my husband says, and results are amazing and last a good while before needing a touch up again.

This was my first massage and y'all she hit spots that I didn't even know I needed worked out. She…read moreis amazing at what she does!! Thank you

From the owner: Welcome to The Royal Grandeur, we are a new business specializing in Massage Therapy. Let us…read morerelieve your stress and pain. Call and schedule your appointment Today!

Popped into to Ulta this evening, the store looks fabulous, organized and colorful with the girly…read moregirl goodies ready to be picked up. Tiana at the Mac counter helped me pick out some shades today, showed me the lip combos that come packaged in cute make up bags, and the new items of the season. Head on into Ulta, bet you can't walk out empty handed.

10.19 25 Just had my very first bad experience at thisUlta. I wont hold it against them because…read moreeveryone has bad days. There is a new young lady working the benefit bar and I had an appointment to get my eyebrows waxed and tinted. I wanted a little longer processing timd per their guidelines Ive seen before when getting services done there in the past. I shared with her Ulta's policy and she didn't like that and I believe that hurt her feelings. You would of thought I asked her to give me all her money. Long story short after talking to the merchandise manager and the general manager Jacob Boney I believe, they refused to service me. Not my intent at all. Im somewhere else waiting to recieve services but wanted others to know about my experience.

Particular people, like me, lean in. This was my first time going, and baybay, she takes time with…read moreyour skin and your service. I went for a microdermabrasion facial. Her attention to detail and level of cleanliness was stellar. She started by throughly cleaning my skin and making sure it was ready for the microdermabrasion. She massaged my face really well. Will surely return.

Royal Nails is a very beautiful place to get beautiful. I love the way the place is decorated with…read morehuge bright chandeliers all throughout makes you feel like you're at a luxury spa. The staff is very friendly. I got one of the best pedicures ever with pink polish which is very beautiful. When I'm in this area this is where I will get my pedicures.

Love both Cindy and Julie, nail techs. Recommend them to everyone, without hesitation. Shop is…read morevery clean and sterile, very important.

My absolute favorite eyebrow place. I don't even live in Savannah anymore but I wait until I come…read morehome to get them done. Everyone is so sweet, and very meticulous in their work! I would recommend to anyone.

Simplemente FATAL…read more Just AWFUL, that's how my eyebrows look. I specifically told her I like THICK, instead she left my eyebrows looking thin. They do a mix of threading, tweezers and like a knife razor which is awful too. Don't go to this place if you love your eyebrows.