Formerly happy customer, looking to find a new place ASAP…read more Storage Corner Half Moon Bay WAS once a locally-owned business (Coastside Self-Storage) and I would give them 5 stars when that was the case. Unfortunately the sell-off to Storage Corner (A private equity firm) is following the typical trajectory of most private-equity takeovers: Squeezing the customers for every possible penny. Shortly after the takeover, Storage Corner began sneakily adding a "Storage Protection Plan" to every account. This is marketed like insurance but it's very cleverly NOT called insurance, because they want to skirt California's regulations around what insurance actually must provide for the money. They're legally required to remove this fee if you prove you have insurance coverage on your belongings already - but they will require a copy of your insurance plan to prove it and then the DAY that plan expires, if you don't take the initiative to reach out and provide a new copy for your renewal, they just silently add the protection plan back onto your account. Three weeks after I complained and warned them that this practice (auto-adding services to a recurring card payment without explicit consent) is likely illegal in California, they raised the rate on my storage unit by 45%. I'm not sure if they raised everyone else's rates too (I suspect yes, given it's a private equity takeover) or just want me to go away so nobody calls them on their billing BS, but it's clear the direction that customer service is headed in.

Coastside Self Storage hasn't been under the new management long, but there have been some really…read morenice changes already. I don't go to my storage often, but my office is in a building on the same street as three of their structors.. There has been workers all over the place fixing things. They have upped the security system with new keypads on both the entrance and the exits. And fixed a lot of the lighting.The best part, you actually get to speak with a person when you call during business hours!! I can't believe how that is becoming more rare. Melanie helped me figure out the new code system, and told me about some of the other security measures. I've seen the cameras all over, but it was news to hear that some weren't working before. It is very reassuring that there's someone behind the camera. I would highly recommend the improved Storage Pro on the Coastside.

UPDATE: as of may 14, 3:50pm absolutely no one from ABBA has contacted us to follow up, apolgize,…read moreoffer any consolation- NOTHING. Now while I fully understand that this CAN happen, it SHOULDNT and their lack of accountability and overwhelmingly POOR response to our beloved trailer being stolen from THEIR PROPERTY, is disgusting. TRAILER WAS STOLEN FROM PROPERTY MAY 12, around 8am. ABBA STORAGE DID NOT CALL OR NOTIFY US UNTIL 12pm on may 13, today. The day I'm writing this review. I am just now getting home after an absolutely unacceptable experience with this facility and its employees. My family and I have been renting a space at Abba storage in Concord for approximately eight years we have stored our Coleman travel trailer there for the entirety of this time yesterday morning somebody came in behind another customer with a U-Haul truck and hitched it up to our trailer and stole it in broad daylight, then on top of it, ABBA Storage, did not call and notify us about our trailer being stolen from their property until approximately 12 PM the following day May 13, the employee at the front desk, lied to me and said that she called me and left me a message after going through my phone records At length she never once called me nor did she leave me a message, hence our shock and surprise finding out the day after that our property had been stolen. When we arrived on Abba Storage's property to discuss this with them. They also told us that they have not filed the police report or called the police. They did not notify anybody about what happened or about our trailer being stolen from their property. ******** EDIT the police officer confirmed that when asked WHY they didn't notify us sooner regarding our stolen property they said they were " too busy" .......! Woman at the front desk also said they know and have known that people have been renting storages to steal peoples property! So that was nice to know and find out! Supposedly the manager does hourly checks on the property to ensure that all trailers and property looks like it's undisturbed and nothing looks out of place, clearly they are not doing that because my trailer was taken so boldly , at 8:22 AM. When asked direct questions from the police officers about the maintenance of the facility and their protocol and procedures. Those were pretty much unanswered and a lot of "uhhh" and we "didn't see it!" Those were the responses. They have been absolutely unhelpful. They have been unapologetic. They did not once offer any sort of consolation or apology for what it happened. "24/7 camera monitoring" should provide you little to no comfort here-- Their cameras are antiquated and are somewhat fuzzy and blurry. When we were going through the footage to review what we could find and what we could see on the footage in order to persecute this thief-- we could barely make out anything. The cameras on the facility are not monitoring every single angle that you think that they are and they certainly don't have high quality footage in order to successfully obtain evidence. I'm not even sure there are enough cameras to make sure that they're capturing everything on ABBA's property. The response from ABBA was extremely disappointing. They have been rude dismissive and frankly, they haven't taken any responsibility for this happening at all. Do not store your personal belongings or property here they do not care about their customers or their personal belongings, and that is a fact.. Their gate is open literally all morning we witnessed tens of cars, simply following each other in back to back to back --and while I DO understand that at a storage facility tailgating, and that kind of stuff is of the nature, it is ALSO the responsibility the storage facility to maintain safe environment for their clients and for their clients property!!!!! If you have property stored here I would recommend you relocate it, expeditiously.

Clean, safe, easy access and there's a dump station. Close off and on to the freeway.read more

I met with Linda who provided me with excellent customer service. She helped me with the paperwork,…read moreshowed me several options of spaces to choose from, helped me with my gate password, and explained the pricing options for the site I ended up choosing. The prices are great and I like my parking space. I gladly recommend Mighty Vault Storage in Santa Rosa for storing your RV. I am one happy customer!

Fair business practices: We rented a covered space for our…read moretrailer for many months (+/- a year.) The onsite manager was helpful, although not always responsive quickly. The covered space was ok but the maintenance to the support arm that impacted getting in and out of the space never happened. My main complaint was their business practice policy regarding rental reimbursement of partial use of the 3 month rental interval period they sign you up for. Many months into our space rental, we paid our upcoming 3 month rent for the space. Near that time, we were also notified, as were all the space renters, that we would need to move our trailer out of the space for 3 days the following month ( a few weeks into the 3 month prepaid rental period ) due to gravel maintenance and grading. When we moved our trailer, we decided to relocate our trailer closer to our new home and give notice to Mighty Vault that we vacated our space by email and phone message, and we were seeking reimbursement of unused rent. Up to a week later, we received a call and we were told the business policy was they do not reimburse for prepaid rent, that we would have needed to go month to month before the 3 month prepayment, and then we would only have paid for one month, not 3 months. The business kept the more than $400 of unused rent. Additionally, we were told that this process was included in the initial contract information done many months before, which we had not recalled, and they had no way to reimburse partial amounts the of 3 month prepayment. While I understand contractually, I had not recalled that information. I find the policy as unfair in practice to the consumer and do not recommend this business as fair and trustworthy.

I had my storage unit with Go mini's in Livermore ca since 2021 and just had everything hauled out…read moreand i had the most friendly experience ever with them their service was amazing when ever i needed to get something out of my storage unit i would just call Lori and she set everything up so I would have access to my container storage unit. I recamend them to anyone looking for a good storage company Lori and her crew are very professional. Thank you Lori !!! . Wilhelm P .

Go Mini's customer service was impeccable! They were also the most affordable and has a larger size…read morecontainer then what we found in the market. Shout out to Lorie for helping us as our schedule was tight! We will definitely use again when the need arises.

Neighbors used Mule Box and were happy with their experiences so we decided to give them a call…read more Scheduling the box was super easy and the extra space made storage convenient and easy. We never "lost" items in a crazy pile of stuff stacked on top of each other. The container fit on the driveway, made of sturdy metal, opens easily, and we used our own lock so there was never a worry about being locked out. We'll use them again.

So great! 10/10! Our first time leasing a box and Patrick and his team have been personable but…read morealso professional every step of the way. Can't say enough positive things about them. Competitive pricing, box is in clean condition, super easy communication, and I get to support a local business! Will definitely recommend Mulebox to everyone I know.

Island Park Storage was honestly such a gem. The attendants were very friendly people who go out of…read moretheir way to cater to customers' needs. My girlfriend and I have been patrons of the business on two separate occasions and have used their boat storage and their dolly rentals; it was the smoothest service I could have possible asked for, as prices were transparent and the whole process was easy. Everything went well and there are no complaints of any kind. Great service, great people, great communication.

I am a two time customer of Island Park Storage. I was satisfied both times. The price was fair and…read morethe staff were very helpful.

Hands down the best moving service I've ever used. These guys put in hour after hour of back…read morebreaking work and went above and beyond. They're all super kind, that's from booking to the move to the paperwork. The price is worth it and they should be proud of the work they did. My move was smoother as a result of these folks. Shoutouts to Gene for helping set up the move and having good communication. Roberto, Jerry, and Jesus for doing a great job on the safe and efficient move. Good guys with a good sense of a humor and a great work ethic. Much appreciated.

Kevin and Victor helped me move super fast and they were very professional and kind! I would…read morerecommend them to anyone who is dreading moving day. :)

I was looking for a self storage unit for my small business and needed something that was easy for…read moreour big truck to access. I could not find anything in the area with a large enough driveway to access my storage unit until I found this gem of a company! This self storage container had a large drive way and they had the best deal on the container size we needed. Raj was very helpful and they're contactless process was great! I highly recommend this place for self storage needs as a small business owner and I've already referred over two of my friends!

From the owner: A1 Contractor Self Storage and Parking is a reliable and secure storage facility that offers…read moreconvenient solutions for both contractors and individuals. We provide a variety of storage options, including easy drive up access, to accommodate various needs. Our spacious parking area is perfect for storing vehicles, trailers, and equipment. With state-of-the-art security measures, 24/7 access, and flexible leasing options, A1 Contractor Self Storage and Parking ensures peace of mind and easy access to your belongings whenever you need them. Whether you need short-term or long-term storage solutions, A1 Contractor Self Storage and Parking is your trusted partner for reliable, convenient, and secure storage and parking services.