The customer service at this location is excellent. The manager always rushes to the counter to help whenever someone walks up, which shows how much he cares about his customers. The staff is always friendly and welcoming, and the manager does an amazing job creating such a positive experience. I also love the $10 deal and really hope you keep it forever--it's such a great value. read more

This one star is for two reasons... 1st: The cashier, Janette,(spelling is off, I'm sure) was very rude. She was standing at the cash register WAITING on a man ASKING his 5 year old CHILD questions over and over again what they wanted. I said, "excuse me, what's the code for the restroom?" All I got was a hand-up in the air, towards myself. I continued to stand there, while the man continued to ask said child questions,.. still waiting on them ordering.... When finally a gentleman from the back walks up and gives me the simple code, which took him 2 seconds. #2: I order the Baja fish sandwich... IT IS NOTHING LIKE THE PHOTO. Flavorless and blah. This sandwich WAS NOT WORTH THE $11.00. I would rather go to McDonald's for their Fillet-O-Fish sandwich, at least they are true to their picture and not deceiving as a way of advertising. Also, Just an FYI the women's bathroom is a mess. You can tell it hasn't been checked in a while... photos to follow.... read more

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I cant choose between all of the sides- so I get them all! The sweet potato fries are my favorite

4 out of 5 Carrots ^^^^ Habit Burger and Grill is not often visited by vegetarians. Still, their veggie burger is to die for. I love their french fries. I love that I can make it anywayI like. When my carnivorous friends want to go out for a burger, this is the place that I always will chose over In-N-Out Burger. (In-N-Out Burger has almost nothing for vegetarians.) The help is usually kind and helpful. And I like that. It has a open fire fast, food, Grill ambience. There is no table service. You have to order your food at the counter. The prices are average, and the food arrives in a reasonable, amount of time. Give yourself extra time on the weekend. read more

I was so excited this is right down the street from where I live. I've always loved the habit. I did take out and got the Santa Barbara. Burger and I couldn't even eat it. It was so salty. I threw it in the trash. So disappointed read more

We came here as an alternative to the Panera a few doors down.. a burger is really just a sandwich anyway so why not? You can order from a person or the kiosk where you order and pay on your own. Kinda nice alternative. The burgers are pretty good but. They messed up one of our orders... got a burger with no lettuce, ketchup, mayo.. nothing but grilled onions... weird.. French fries are nice and crispy but need salt. read more

Habit Burger & Grill - Charburger with Cheese.. isn't this photo great? - Burgers Near Me - Riverside, California

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Putting one star because I'm forced to buy it should actually be zero. This was the worse customer service I have received at this location. We waited in line several minutes to place an order . Once I reached the register the girl said they can no longer take orders at the register we had to use the kiosk. The kiosk would not customize so I asked the manager who would not give me his name how to do it. He said he didn't know how to use the machine just to let them know. Once I finished my order they started taking orders at the register again. The cashier had a stupid smug smile on her face. This location sucks. Don't come here read more

Good food- good service- reasonable prices- we enjoyed both our visits this week. In town for a short visit- tried habit on a reccomendation- The santa barbara burger... excellent ! The green beans side dish- worth the trip by themselves! - A fun good experience- thanks! read more

Habit Burger & Grill - Burgers Near Me - Riverside, California

The food is good, but the wait time is not justified. One person taking orders and giving them out, one cook, they looked overwhelmed, making the service poor. And the restaurant was not kept, most tables were dirty, not nasty but definitely needed a wipe! But can you blame the employees if they are understaffed? Management needs to do better, to make The Habit the experience it claims to be. read more

I'm a vegetarian. And they have one of the best charbroiled vegetarian burgers around. I like my veggie burger like anyone who eats a meat burger, and that is with pickles, lettuce, tomato and a whole lot of ketchup! And don't forget that side of french fries. Habit burger does well on all of that. I don't know about the rest of their food, but I come here for the veggie burgers and I'm quite happy with my meal. It's not fast like Burger King or McDonald's, because everything is fresh and made to order. So far most of the staff served me my burgers with a smile and a good attitude. It's a great place to sit down and chow down and talk to friends. That's the ambiance of the place. read more

Great location with easy parking. Restaurant was clean, staff greeted us when we walked through the door. One thing that was off to me was normally The Habit burger patty's are on the thicker side, this is my favorite thing about their burgers because other burger joints like In-n-Out have paper thin patty's. This seemed very off. So if management sees this note, it was noticeable. read more

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Self service kiosks scanner wasn't working. Long wait. Too many of ppl waiting around. Line wasn't even moving. Tht ppl were looking for jobs! Never have I been to Habit grill of a shit show! read more

Love this location, food is always great and the manager, the shorter Mexican guy, is the best. He's such a hard worker and he's always hustling every time I come. I hope he knows he's appreciated and his hard work is noticed. Thanks for the good food always! read more

Always great experience at this location. Food is always fresh with a clean restaurant and bathroom. Keep it up!

First let me say the restaurant is nice and cool, and clean it took about eight minutes to get my double char on sourdough let me tell you Lupe rocks she cooked it it's one of the best I've ever had great customer service by the other two that were there. Jalapeños and ranch every other bite lol Rock on Habit Burger, G read more

Habit Burger & Grill - Double char on grilled sourdough - Burgers Near Me - Riverside, California

Really disappointed! I'm not one to really complain. I like to be positive but I've ordered 2 times (uber eats delivery)from habit on Tyler, the first time I ordered 3 burgers and 3 fries only got 2 fries and I ate some of my bf it was really really salty like they threw a whole bottle of salt no even joking. 8/8 at 9:15 I ordered today (uber eats delievery) I ordered 2 burger and 2 onion/fries I put no salt on fries! Still got alot of salt and I only received 1 of the onion/fries. Didn't get no napkins just ONE ! And missing the ranch I paid for. Will not be returning ! This is not okay. Manager needs to stop hiring lazy people read more

Ordered two Santa Barbara char without cheese, but they didn't come with avocado. Yet, spicy sauce or any sauce used to be free but now requires additional charge read more

Habit Burger & Grill - Santa Barbara Charburger missing avocado - Burgers Near Me - Riverside, California

First time trying this place and never again. One cook for lunch time while a manager and a cook at eating in the dining room. Burger had onions even though I ordered it without onions. Couldn't wait for it to be made again since I had short time to eat. Requested money back. Was questioned why! Had to explain myself again read more

Alright so here's the skinny. This place isn't perfect, far from it. In fact, they messed up my burger this exact visit. That being said, the place is usually pretty busy, the cooks take care in their food, and the staff are generally pretty friendly. The manager fixed my burger with speed and precision and was super great all through out the experience. Given how busy it was, how crazy the line can get, and they're human, mistakes happen! I usually take my son here Saturdays after his lessons pretty regularly and I've only ever had a handful of issues. The food is exactly what you want out of a burger that's cheaper but not lacking quality. The only thing I would recommend is staffing an additional person to help clean the lobby more regularly. They did clean when the crowd calmed down but it would have benefited from someone just taking care of it from top to bottom. Thanks guys! read more

I had a really bad experience at The Habit at Tyler st. And Diana Ave. First, there is no one to take your order (too few employees). So, you are like forced to use the order machine. Fine, but when finishing my order, I was hoping to print my receipt, which is a must in my case. However, it's not possible if you use this OM. I requested the manager my printed receipt, and he took the printed order , which doesn't have the order amount, and said: this is all I can give you. I mean, these people are not willing to help the costumer at all. Neither the other two guys that I I interacted with. After insisting, the manager told me he could print the receipt but didn't have time. I waited patiently. While I was eating my order, the manager shows up with a printed incomplete receipt , it only had 2 orders out of 6. All he said was, that is how it prints. And the girl that showed up excused herself blaming the company. She said that they work for someone else and not for the Habit, which is contradictory, because each location represents the brand, at the end. And that I should find the number in the web to ask the company for my receipt . I just thought , these people are not after pleasing the costumers. Well, I won't come back to this location. It's sad. The manager recognized that he is learning , but I wonder how they chose untrained people to handle A business. read more

Was in there on 1125 Monday afternoon at 1:28 PM order to Santa Fe burger I told them no black pepper. She brings me out a plain burger saying they couldn't put the avocado on it because there was pepper in it and I said well, you're charging me for the Santa Fe and giving me a plain burger That's not acceptable. I asked to speak to a manager. She said there was none there at 1:28 PM ask for a refund she said it would take four days to go back on my card. I've had this experience before and the refund never goes back. Try to leave a rating and a comment on there, customer service area and was unable to do so. Never going back. read more

Green beans killer and the teriyaki burger is yum Cept I wish they could figure out how to make the bun less soggy. I take out but it's nice inside and somewhat reasonably priced. read more

This place usually does really well. The manager on the weekdays is great. As of recently they switched to Pepsi. Also, we got one meal and two kids meals and when we asked for bbq sauce they charge 65 cents for any sauce now which I think is excessive. Nothing crazy but enough for me to consider going to eat somewhere else. read more

Came here last Sunday evening for a charburger since I didn't have time to eat a real meal. There were lots of large pickups/online orders, so it took a while to order. I was hoping for a quick dinner so I wouldn't miss my movie. It ended up taking a while so I missed the first part of my movie. Next time, I'll figure it won't be that fast. read more

Habit Burger & Grill - Charburger with Cheese - Burgers Near Me - Riverside, California

Everything was great except the Tuna sandwich. It smelled like a garbage can. I had to throw it away. It's usually my favorite. The new fried avocado was a fail. I will stick to the string beans. The salads were great and the delivery driver did a great job. read more

Location is always poppin' and busy! But that doesn't stop them from making good quality food. Usually a little bit of a wait but well worth it every time I go, full of flavor and never short on being fresh! Thank you, gabi read more

Habit Burger & Grill - Burgers Near Me - Riverside, California

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This Habit is a great location. They live up to their motto, quality first. The food is always delicious, service is prompt, and customer service is excellent. read more

They steal your money! I have been trying to get my double payment back from the habit they have still not refunded me the extra payment they took from me! Do not go here! they have no number to call for a manger and they don't reach out on the contact us website! Added 11/28 - I have reached out to the email provided and still have not heard back. Please reach out to me directly give me a direct number or direct message as I have changed my settings. Thank you. read more

Habit Burger & Grill - They charged me twice! - Burgers Near Me - Riverside, California

Great service and yummy burgers. I especially love the tempura green beans! The worker named simon was also very kind and helpful. Will be returning. read more

Brought my kids here tonight and the habit never disappoints. Great quality food and my kids love their chicken bites. We decided to dine in and Amy gave us such and amazing experience. She made sure we were well taken care of and even spoiled us with extra candy which was my kids favorite part. I thought she was the manager, she truly carried herself like one. Thank you Amy for your amazing customer service. :) read more

First time at this Habit and it was horrible. The quantity portion is horrible compare to the habit next to where I live. This is a $10 salad and its pretty empty. I literally put the dressing on it and took one bite. They were in a rush maybe short staff, but it's not fair to the people spending their money here. read more

Habit Burger & Grill - Salad - Burgers Near Me - Riverside, California

Habit burger grill Tyler mall Riverside. The last two times we have been in there. We have noticed the cleanliness being terrible. The extra counter has been messy the floors not swept the tables not cleaned. And when asked to do so they seem too busy to help us out. We had to wait until our food came out and then they wiped off the table. When I used to work fast food, there was always a floor person making sure people could sit down.. habit used to be very good and clean not this location. Pick a different location if you like habit.. read more

Food was great, service was awesome thank you to Moses for accomadating us great guy, ambience was nice and very clean

great food. fries were fresh. quick service everybody was very kind and it was warm clean and friendly environment. read more

I haven't written a review in a while, but after the experience I just had here today, I had to write one. Let me start off by saying this is my first time eating here at The Habit, so I had no idea what to order. I was welcomed in with a warm smile from behind the counter. I told him that it was my first time so I was going to take a minute to browse through the menu. Now in most cases, the person behind the counter would then proceed to stare blankly ahead quietly waiting for me to decide, but Moises actually helped me out by suggesting some popular items on the menu, he also informed me of the alterations they can make if I wasn't feeling super hungry (ex. Single Santa Barbara Char instead of double). After being so accommodating, I decided on the classic Charburger and added cheese. Moises was kind enough to list all the items that would be in the burger and asked if I'm okay with it; Another thing I appreciated cause I would've totally forgot to say no pickles if he didn't do that. The burger and fries... were amazing! I like that their lettuce was shredded rather than one big piece, easy to eat with no worries about pulling the whole lettuce piece out of the burger when taking a bite. The touch of Mayo was also a nice addition. Ooh and the friesss, can't forget the fries! You could tell it was fresh upon biting into them-- super thin, crisp layer on top, a perfect ratio between potato-y and airy, no oily taste at all, lightly salted, can a fry be more perfect? I think not. Overall, I would highly recommend The Habit to anyone who is craving a good burger! A special thanks to Moises & the rest of The Habit crew for making my first experience one to remember! I'll definitely be back read more

Habit Burger & Grill - Charbuger with cheese & fries - Burgers Near Me - Riverside, California

Good food but service is on the slow side. Went there during my lunch break. Placed online order and arrived at the time food was supposedly going to be ready. Got there and food wasn't ready. Was late going back to work because of the delay. Also, The young lady that was handing out my order had such a negative vibe and energy too her too. Will think twice before coming here again read more

Great tasting burgers. We got the Santa Barbara Char. We also got sweet potato fries. Burger was very good, fries got cold quickly, so not as good. W Lewis be back soon! read more

They changed the soda to Pepsi products We were so disappointed to see this. We will not be coming back here because of that. Another customer said the same thing when we were there. You may be saving money by switching to Pepsi but you're definitely loosing customers because of it. read more

the manager here is always amazing and the staff is nice. i always get my food on time and its ALWAYS delicious! music isn't insanely loud either it's great read more

The habit customer service used to be good. I went in Friday 10/11 around 8:40 pm they still have about two hours till closed and once I walk in the little emo girl gave me the nastiest death stare. I stood there for about maybe 10 mins to see if she would take me order and she didn't so I put my order in into the kiosk. I honestly felt very unwelcome. Once my food came out she got the tray threw it on the counter and walked away. Honestly I hope someone from corporate can reach out to me because the service I got today was unbelievable. She went to go get the trays closer from the door and again gave me the nastiest look as if me being there bothered her. I'm not sure what the deal was but the habit customer service has really gone down read more