Been here multiple times, since I work near by and let me tell you that every single time, I've had great experiences. Everyone there is friendly! Specialty CLAUDIA, she's always ready to help with the greatest attitude. Nowadays that's a little hard to find in other restaurants and she makes sure your order is always accurate and delicious. Food is always good. Recently they added a new item to the menu named smokin honey melts, I really recommend people to try it, is now my favorite. The place is a little hidden gem, plenty of room inside for dine in. Give it a try! (Management: Claudia deserves a raise!) read more

This location is under new management, so I decided to give it another try. One person working and it became busy. She was super nice and very helpful. I always enjoyed these sandwiches, but $15 plus for a medium sized sandwich is ridiculous. I didn't even have their combo which would have been over $20. So with all that being said, I don't think this place stays open for very long. I hope they do, but firehouse, get yourself together. read more

Firehouse Subs - Medium size sandwich which looks more like a small. $14.95 for the Sandwich alone. I don't know how much longer this place stays open. - Sandwiches Near Me - Riverside, California

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I put my order in and the rep forgot about my order. Waited 10 minutes, then another 10 minutes after they remembered my order.

First time at this Firehouse. The staff were friendly. Newishly opened and spacish inside with plenty of seating. I got my usual (if I find something I like I stick with it) Italian and added extra copped pickles with extra sauce and Yum, Yum, Yum it was great. Firehouse is still my favorite sub sandwich shop to eat at. Can't go wrong here. read more

Firehouse Subs - Sandwiches Near Me - Riverside, California

First time at this location. Super friendly guys. Sandwiches are delicious. Didn't take a picture we were starving!! Medium size was huge. read more

Firehouse Subs - Sandwiches Near Me - Riverside, California

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My new go-to sandwich spot! Krystal explained everything phenomenally as my first time here. read more

Firehouse Subs - Steak and cheese - Sandwiches Near Me - Riverside, California

First time back since reopen. I was not disappointed. Great staff, good food . So glad your back and business hours are good! see you soon! read more

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Very disappointing experience at Firehouse Subs today. I went there to pick up a DoorDash order. When I arrived, there were only two customers ahead of me. After I arrived, at least six or seven more customers came in. There were two employees (two young women) preparing orders, and I noticed that they completed the orders for customers who came after me while completely ignoring my order. I waited there for approximately 50 minutes. During that entire time, nobody came to check on me, asked what I was waiting for, or gave me any update. I was standing in line and later waiting inside, but they treated me as if I was invisible--as if I wasn't even there. What was especially frustrating was that they continued serving other customers who arrived after me, and only after those customers had left did they finally give me my order. I honestly don't understand why I was treated this way. I understand that restaurants can get busy, but deliberately ignoring someone for nearly 50 minutes while serving people who arrived later is not acceptable. I hope management looks into what happened because this was extremely disrespectful and unprofessional. read more

It was so good. I ordered two sandwich, the new steak and peppers sandwich and a tuna sandwich. The staff was so nice. It was late and they made everything fresh. The restaurant was so clean. read more

So glad this location is open again. My husband and I both love the Engineer sandwich! Can't wait to visit again soon.

Oh how happy we were to see you opened again we absolutely love your sandwiches and the hero is our favorite sandwich. But they're all good. Your employees are always very kind and nice. Thank you for reopening on Magnolia and Riverside. You're the closest one to us from where we live in Norco. Thank you. read more

Riverside has re-opened the FIREHOUSE SUBS on Magnolia near Tyler Mall. Was great as usual read more

I have never before patronized a Firehouse Subs and could only rely on reviews to give me a hint of what to expect. But call me a tightwad, a cheapo, scotch, or a pennypincher. I found it hard to pass up a great deal. Firehouse had sent my son an email for a 2-fer... two medium subs (usually $12.99 ea), 2 bags of chips, and 2 drinks. All this for $16. The caveat was that it was a limited time offer, and you were required to order it online to get that price. Ok. I can do that! By the time we arrived, our subs were ready to go. The special offer limited you to five choices of subs. We went with a Hook & Ladder and an Italian. Our first impressions were mixed. First of all, it seems they ran out of turkey for the Hook and Ladder, so they doubled up on ham. In their defense, they tried calling me to warn me but left no message. Once there, we were offered the option to make a different sandwich, but Mr. B declined and had a nice honey ham sub instead. Our sandwiches appeared to not have the Italian dressing we had requested. There was plenty of mayo instead. It tasted fine, but we were hoping for a nice zingy Italian taste, too. They mixed up our bread choices. We got the exact opposite of what we had ordered. (The sub with a whole wheat roll was on white, and the sub on white roll was replaced with wheat.) Then there were the chips. Actual chip choices that day were limited. Only the less desirable flavors were available, unlike the nice varieties offered online. The chips were displayed on wire shelves near the cash register, so you can grab one for yourself. The dining room was freezing cold. At our request, they did shut off the AC temporarily, but it was back on before we left...in a hurry. This was on a mild, no jacket day in March. The extremely low temp set on the AC was definitely not needed that day. Let's move on to the good. The rolls were nice, soft, and warm as if fresh out of the oven, not microwaved. And, they were both delicious and tender, so the bread switch was not a big problem. The meats were all delicious. If I had to guess, there was about 3 oz of meat on the medium size. However, there was barely a hint of cheese on the Italian sub. That was disappointing. One day later, I returned for their hot meatball sub, same deal. This was quite good. The soda machine was self-serve, so you can help yourself to refills. The kitchen was well staffed and the staff were friendly and helpful. Their cheerfulness made our visit very pleasant. I would say that, for the discounted price, it was a very decent experience. I would return. For their normal prices, I would not. But I did download the app to catch any future deals. read more

Went in after they reopened and got two sandwiches. The girl said everything was on the sandwiches. I got the steamer and asked for no onions. So I assumed there would be something else on the sandwich. There was barely any pastrami and no roast beef. I got the beef dip with no cheese or onions. I don't know what happened. I feel like if I'm paying 31.00 dollars for two sandwiches they should have been some big sandwiches. I called the store and the lady remembered me and said she would look into it and I never heard anything back from her. read more

I love firehouse subs.. This is my first visit to this location. Walking into the store, I was greeted with a welcome and a smile. I usually always order a hook and ladder or club on a sub. Today I ordered a medium hook and ladder. It's a great sandwich and I always ask for an extra pickle too.. I am fan and yes I will visit this location again.. Thank You.. read more

Firehouse Subs - Sandwiches Near Me - Riverside, California

The girl was probably new but i got a cheese steak it had nothing on it that i liked i think she gaved me the wrong one it had no cheese it was trash in other words read more

This place is delicious. However, check your order for accuracy! One of the enjoyments of ordering here is something offered, as they ask you if you would like a pickle. Now, I know they're just pickles, but drove more than half way across town to get takeout from here and they did not provide the pickles. This was absolutely annoying, but I will know from now on to check my order for accuracy next time. Friendly staff and restaurant itself is super clean. Plenty of parking here but can be limited on weekends. A population boba cafe is next door, as well as a delicious taco establishment, so parking may be tricky. read more

Firehouse Subs - Sandwiches Near Me - Riverside, California

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Food is always amazing! Smokehouse is a favorite but today Ilene recommended the Cajon Chicken and it was bursting with amazing flavors. Owners are pillars of the community, fun, friendly, and just amazing people. EAT HERE ASAP!!! Food is just to dang good. Best part, the Firehouse Sub brand is also about supporting our local and national firefighters! These men and women put their lives on the line to save you and your home. read more

What a wonderful surprise! I got a notification that I had a free birthday sub so I said hey let's do it! We came in on a weekday around 1 pm. The restaurant was clean and fairly empty. The staff at the counter took our order and processed my free sub. I got a turkey and cheese and my husband got the Italian. Wow, our sandwiches were prepared so quickly! We just had enough time to pick out our chips, fill up our drinks and sit down. My sandwich was a medium and it was huge! I asked for it warmed and it was delicious! Surprisingly, the sandwich was very light and not super filling. Right amount of meat and veggies. My hubs got a large and that is extremely huge! definitely could share that size. He loved his. We both saved our other halves for later and we're very pleased with our lunch. We will be back to try other sub combinations. Clean, friendly, fast, and good! Can't ask for more! read more

Firehouse Subs - Medium turkey and cheese. Birthday freebie with rewards! - Sandwiches Near Me - Riverside, California

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Food was great staff as well. I appricate the cleanness of this establishment. Thanks to the owner for the free brownie. It was delicious! read more

Firehouse Subs - Pepperoni meatball sub - Sandwiches Near Me - Riverside, California

great food and service. Sadly, they closed this location down. Im hoping to find out if theybsimply relocated to another location close by. Staff was Always considerate and nice. Very clean environment read more

I'll give you guys a one star! So disappointing!!! Ordered the firehouse pair New York steamer & macaroni &cheese. My husband had a new York steamer combo. First they forgot all about us !! Everybody was getting their order and I had approached them we still didn't get our order and they looked and they said it will be out shortly ! We get the sandwiches and hardly had any meat .... Still waiting for the macaroni & cheese 5 minutes later!! It looked like soup !! How disappointed we are! I did address it to Sarah and apologetic about my concerns as noted. She initiated to compensate us upon our return to make the sandwiches at no cost to us! She stapled and noted on her red book with a copy of my receipt. Great solution but What boggles my mind her response to the macaroni & cheese is she normally doesn't cook the macaroni & cheese . Really? Lol She should have just stopped at the compensation. A customer like myself would have been fine. She probably needs training on this matter. Hope when we come back it would be rectified accordingly. read more

Firehouse Subs - Macaroni & cheese.....???? Really???Mac & Cheese - Sandwiches Near Me - Riverside, California

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First timer today, I picked up the pepperoni pizza meatball sub. It had all the flavor I expected for sure, seasonings and all. The bread was slightly crispy on the outside but super soft inside. Meatballs were perfect , cheese pull was nice. It's for a limited time so I'd go before it's gone. Perfect meal with some kettle chips, plus I ate for free today with my birthday reward. Nice read more

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I was so excited to find out that Riverside finally got a firehouse subs! We drive all the way to Redlands just to eat there. We came to this location's second day open and it was such a great experience. My husband ordered our food without any hassle. The staff was extremely kind and attentive. The owner's are incredibly sweet and I know that they are going to keep this location in great shape. My husband got the hook and ladder and I got the smoked turkey sub and the food was awesome! 10/10 would recommend. If you're looking for a great sub, check it out! read more

Firehouse Subs - Turkey sub - Sandwiches Near Me - Riverside, California

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Claudia, thank you so much for taking time out of your day to ensure that my replacement sandwich was made correctly! Also, thank you for also sending me home with a bunch of side pickles to make up for the other times. Thank you, thank you, thank you!!!!!! :) read more

They closed... sign on door with windows blocked out saying thank you guest but it's now closed after 4 years.... Sucks.. read more

Firehouse Subs - Sandwiches Near Me - Riverside, California

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Places very nice has a very nice interior with a lot of open space and light. Staff is very nice and efficient. Food is very good. I got the turkey bacon ranch and it was very good. Definitely recommend! read more

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Really cannot even begin to start with all the great things to say. Once we walked into the door for lunch, the welcoming and friendly customer service was off the charts! I had never been to any Firehouse Subs but was immediately so amazed with the decor and atmosphere. I ordered a Club on a sub, no onions or mayo, and added chopped pickles in replace of them no issues. Sandwich came out perfectly! Fresh and delicious! The cashier was super friendly and full of life! I love that fact that you can round up your change and help the hero's of our community. Definitely will be going back again and again. No other sandwich spot honestly compares anymore. Like no other now exist in my mind! lol Thank you for a great lunch! gabi read more

Firehouse Subs - Drink area - Sandwiches Near Me - Riverside, California

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I ordered the Italian with gluten-free bread. Got the combo for an extra $3.50. Total for two of us was $34. The meal felt pricey but was exceptional. The store was clean, the staff friendly and professional. I will definitely go back. The owner was there, but I didn't get a chance to ask him why the place was so slow during lunch rush. At 12:18 pm. on a Monday, there were two people inside when we got there. For such a good place to eat, it should have been packed with people. I'm rooting for their success! read more

Excellent food and excellent service! The food quality is great and their service is truly outstanding. They greet all their customers as they come in, with a smile. They know many other customers by name and speak to their regulars as if they are old friends. When I walk in, they already know my order and begin making it even before I pay. The manager is often at the cash register and she is all smiles. I would guess her attitude has affected her whole team because all the employees there are helpful and friendly in a sincere way. This a model restaurant. read more

Firehouse has done it again. I think I'm done after this time. I'm tired of paying $25 for 2 salads in not to have them be inedible. 80% of the time I order from here, they get my order wrong. My order is not complicated. Salad with meat, cheese, lettuce and tomato. No cucumber, no bell pepper. read more

Firehouse Subs - Half my salad was cucumbers and bell peppers. Both of which I specifically asked for them to leave off. - Sandwiches Near Me - Riverside, California

Ugh I'm obsessed. I already love sub sandwiches in general so when I finally tried this place out, I knew we formed a beautiful relationship. The steak & cheese one is my absolute favorite. I also get the engineer sometimes when I'm not feeling a heavy steak & cheese. This location just recently opened so service was pretty neat. Parking is okay, shares a large lot with a few small businesses. Definitely coming back. Yay for not having to drive to chino hills anymore read more

Your sandwiches are the BEST in Riverside! Service is amazing! Heaven, Claudia and, Axl ROCK! They made sure are experience was that BEST! I highly recommend it!! read more

Smallest small sandwich I've ever seen in my life for $10.65 insane I will never come back here make the sandwich an inch longer and give three pickles the sandwich was empty it was only 5 bites. Wasn't worth the cost no excuses! And you're only paying 2 employees in this place! Calif is awful too! I really hope this place is saving lives of women on the streets whom are disabled and who lost their parents because of their death and their place to live at the same time! Oh and we have to clean up our own mess for that very small sandwich for $10.65 cents, Come on be a little more generous here and giving at least with the sandwich if you can't do much else! read more

Firehouse Subs - Sandwiches Near Me - Riverside, California

This place serves really great subs and I like the quality of their food and customer service. The inside has a very nice service. Very nice vibe. If you may say customer service is great. Food is great. The inside is great always clean. read more

The owner/operator in this particular location doesn't always follow/participate/honor the national promotions. For a buy one meal and get a free medium sub meal email promotion that was sent by the HQ, they refused to honor it saying it's spam/hoax. It was a legit marketing email sent out by the HQ every week!!! Maybe the HQ should check out this cheapskate franchisee!! read more

Always love the sandwiches, but they are a bit on the small side. The owner of this one is always friendly and the place is clean.

Ordered online and waited 10 min before finally going up to ask where my order was. They told me they ran out of ham for a sandwich and I asked for roast beef as a substitute...and they wanted to charge me extra for it. Ridiculous that I would have to pay for something that was not my fault and they didn't even notify us and THEN wait much longer than my order ready time (20 min past). Won't be coming back to this location anytime soon. read more

everything!!!!! is definitely delicious.. if you want to "experience" a quality sub...... this is a must,, they have a wide menu, plus you won't be disappointed..... as the saying goes... you've tried the rest,,,,,, now eat the best read more

Firehouse Subs - Meatball Sandwich - Sandwiches Near Me - Riverside, California

Busy day!!! Everyone here was very welcoming, the cashier was soo friendly! We need more people like her to take orders, she's quick repeats order to make sure everything is right She was just sweet! Will come back to this location read more